LifeShield Home Security User manual

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SECURITY

System Components
HANDSET
(Step 2)
BASE
(Step 1)
SENSOR/MAGNET
.. ,
.. ,
,-
GRID EXTENDER (GX)*
(Step 4)
KEYCHAIN REMOTE *
CONSOLE
(Step 3)
*Home Kit Only

NOW IS A GOOD TIME TO PLAN YOUR COMPONENT PLACEMENT
Component Placement Suggestions:
The LifeShield home security system you are about to install is wireless. To maximize wireless coverage. plan to
place the Base. Console and Grid Extender components throughout your home. Ideally. these components will be in
different rooms on interior walls. Akey consideration is making sure that all Sensors are within approximately 30 feet
of one
or more of these components.
Start Here
QUICK
SETUP
GUIDE
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Communication Connections:
Internet
The Base connects the system to the Internet. Your Internet
connection is likely located where your Modem/Router is
placed.
The Internet enables remote access to your system
from LifeShield.com.
If you subscribe to alarm monitoring
service. the Internet is also the primary communication for
reporting alarms
to the alarm monitoring center.
HANDSET
Phone Line Back Up (Optional)
Ifyou subscribe to aphone service. the phone line enables the phone
functions
on your LifeShield system. It also serves as abackup
method for sending alarms if you are professionally monitored. For
your convenience. the phone line connection can
be on the Base.
Console
or Grid Extender. If the phone wall jack is being used by an
existing phone. a 2-1 adapter (phone splitter) is required.
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Modem/Router
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Phone Cord
Internet Cable D
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Base Underside
Connect Base
Connects your LifeShield system to the Internet
Connect Handset
Provides security and telephone control throughout the home
ALocate Base near Modem/Router
BConnect battery (match red/black polarity)
cConnect power cord
D
Connect Internet Cable from
Base to Modem/Router (larger plug)
Optional, Connect aphone cord from
the
Base to the phone wall jack'
If the phone wall jack is currently
being used. install a
2-1 phone
splitter/adapter
'NOTE IF PHONE WAlL JAO< IS NOT AVAJlABI..E NEAR BASE LOCAllON.
YOU CAN CONNECT A PHONE UNE TO THE CONSOLE OR GRID EXTENDER.
1
2
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ALocate HandseVCharger for easy access. perhaps next to your bed
BConnect battery (match red/black polarity) 8
cConnect power cord
DPlace Handset in Charger
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ECharge Handset for at least 30 minutes
before starting Step 5'
'NOTE 0lARGE BATTERV FOR 2 f«xR; P!lIOR TO MAJ<JNG PHONE CAU.S.
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Connect Console
Controls security and telephone functions
Table Stand
B
Console Back View
A Locate Console near frequently used door. ideally in different room than Base
B Connect battery (match red/black polarity)
c Connect power cord on back of Console
o Route power cord up through channel
For table-top placement. snap stand
into Console'
F Plug power cord into wall outlet
'NOTE RlR MDlJI'ffiNG ON WAlL SEE USER MANl.l'.L
4
OPTIONAL ACCESSORY INCLUDED IN HOME KIT
Connect Grid Extender (GX)
Extends the security coverage area
A Locate Grid Extender in different room than Console and Base
for maximum wireless coverage. ideally on interior wall'
B Connect battery (match red/black polarity)
c Plug Grid Extender into wall outlet
'NOTE I'tACEMENT OF THE GRID EXTENDER IS MORE FlEXIBlE THAN THE BASE
DR CONSOI.£ PlAa: GRID EXTENDER TO EXPAND aMRAGE RlR SENSORS.
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Magnet
Open Door
•When adoor or window is closed. the Sensor and Magnet must be within 3/4" of each other
•As adoor or window is opened. the Sensor and Magnet separate causing the Sensor
to chime or alarm
Closed Door
/ 3/4" spacing
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Sensors and Magnets create security for doors and windows.
Sensors
IMPORTANT, DO NOT ASSEMBLE ANY OF THE SENSOR PIECES UNTIL INSTRUCTED.
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Magnet Spacer
(optional use)
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Bracket Spacer
(optional use)
5

5a
Mount Bracket & Magnet
ASeled door or window that you want to monitor
BWith Bracket and Magnet in hand, select alocation on the door or window for mounting'
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Door Mounting
Magnet
Double-Hung Window
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Window Mounting
'NOTE, WHEN POSSIBI.£ PlAll': THE SRAO<ET ON THE STAllONARl' FRAME Of DOOR OR WlNOON. AND PlAll': THE MAGNET ON THE DOOR OR WlNOON ITSELf
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Magnet
Rgure 1.
Rgure 2,
Rgure 3,
Figure 4.
Level Orientation Angled Orientation Perpendicular Orientation Perpendicular Orientation
cVarious orientations between the Bracket and Magnet may be used as long as 3/4-
distance is not exceeded~ See Example in Figures 1-4
o
Once you have determined the appropriate location and orientation for the Bracket
and Magnet. attach them with double-sided tape
'NOTE, SPACERS IN BOTTOM TRAY MAY BE USED ON THE BRACKET OR MAGNET TO ADJUST ALIGNMENT
6

5b
Place & Program Sensor
IMPORTANT: IF YOU HAVE CLIPPED THE SENSOR INTO THE BRACKET PLEASE SEE
"RESET INSTRUCTIONS" BELOW.
Battery Tab
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Button
ARemove battery tab
Using Handset or Console:
BPress MENU
cScroll to Security Setup. press SELECT
(Scroll Button found on left side of Handset)
DEnter default Master Code 1234
EScroll to Sensors. press SELECT
F On <Add NeW>. press SELECT
GScroll to the type of Sensor (Open/Close) and press SELECT
HWait 5seconds before clipping the Sensor into the Bracket. You will then have 30 seconds to
complete the installation. The display shows the time remaining
IClip the Sensor into the Bracket. The Handset or Console will beep when the system finds
the Sensor. This may take afew seconds'
JPress OK
KEdit Sensor Name (Optional)
You may change the name now or at alater time.
•
To change the Sensor Name. press the OELETE key to remove the default name
•Using the keys
on your Handset keypad. type in the desired name. Press OK when complete
LSensor Placement: Scroll to Door or Window. Press OK
M Alarm TYJle: Scroll to Stay &Away. Away Only. or Convenience. Press OK
Sensor Extensjon: Scroll to Sensor Only. Press OK
For this step you will need your Handset and Sensor:
Testing your Sensor:
a
Test your Sensor by opening the door. Correct
installation
will generate achime. Otherwise.
see troubleshooting in User Manual
PRepeat Step Gfor additional Sensors
SENSOR RESET INSTRUCTIONS
NOTE DISCONNEl:T BY SCPARAllNG SENSOR FROM BRACI<ET USING SlOI RE5ET SENSOR BY
INSERTI'lG PAPal a..P INTO RE5ET HOLE
Reset Hole
'NOTE IF THE SYSTEM DID NOT RND THE SENSOR REfER TO SENSOR RESET INSTRUCOONS. THEN REPEAT S1B'S M3lNE

6
Activate Your System
Using PC,
A Go to www.LifeShield.com
Enter User Name and Password
CClick on "Get Activation Code" and a 6-digit code will be provided
onitoring Site Prome
Using Handset or Console,
oPress MENU
E On Activate. press SELECT
F Enter Activation Code and press SENO
GUpon activation acceptance press OK
Enter Master Code (Select a new 4-digit
code used to access and control the system)
,
Re-enter Master Code to confirm
J Now testing communication to Alarm Monitoring Center'
KUpon completion press OK'
'NOTE IF mu 00 NOT SUBSCRIBE TO AlARM MDNnoRING SERVICE STEPS
J AND K 00 NOT APPlY
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Emergency Contact Profile
Name, Joe Safety
CPhone, 5552227n7
Email, JoeSafetyClifeshield.com
Second Emergency Contact Profile
Name, Mary Safely
Phone, 5555555555
Monitoring Site Profile
Address 1, 801 Cassall Road
Address
2, 5uile 10
City, Berwyn
Slale,
PA
Zip, 19312
County, Chesler
Township/Borough, Tredyffrin
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NOTE IF mil 00 NOT SUllSOlIBE TO PHONE 5ElMCE GO TO UFESHlan.COM AND QJCK SE1l1NGS.
THEN QJCK "IDT ON THE SYST<M SE1l1NGS W1NOOW. QJCK"NO" NEXT TO"liOME PHONE UNE"
Ran. THEN QJCK 1XlNT1NUE" ATTHE BOTTOM OFTHE W1NOOW.
NOTE LI:N/ BATmlIES MAY CAUSE A TROUBI.£ BEEP. TO CANCEL TROUBI.£ BEEP AND I>UrJN TIME
FOR OlARGING. PRESS CAN<E.JOFF KEY THEN PRESS OK ON llISI'lAV
Your system is now operational. If you subscribe to Alarm Monitoring Service, for the next
seven days it
will be in anon-monitored "Practice" mode to allow you to become fully
acquainted with all of its features. For help. call Customer Support at 1-888-392-2044. 8

OPTIONAL ACCESSORY: INCLUDED IN HOME KIT
Add Keychain Remote
ADDITIONAL CONSIDERATIONS
For this install step you will need your Handset,
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APress MENU
Scroll to Security Setup. press SELECT
cEnter Master Code
oScroll to Keychains. press SELECT
E On <Add NeW>. press SELECT
Wait 5seconds
GPress all buttons on Keychain Remote at same time
Handset display
will indicate the Keychain Remote
is found and then added. press
OK
I On Master User. press SELECT
JScroll to Enable or Disable. press SELECT
(Makes Panic operable or inoperable on Keychain Remote)
Add Optional Phone Line Backup
If you have aphone wall jack near your Grid Extender or Console. aphone cord can be added to each for additional phone backup.
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Using Your LifeShield Security system
Now that you have installed and activated your system. take the opportunity to learn how it can best fit your tifestyle.
We recommend that you try Arming. Disarming. Alarming and Panicking the system. For systems that are profes-
sionally monitored this should
be done during the "Practice" time.
EVERYDAY ARMING SCENARIOS:
Staying Home During the Day
- Stay Arming
Arm the system using the STAY key. Asilent Exit Delay and an audible Entry Delay is provided.
STAY is typically used when someone is staying home and you want certain Sensors to be ignored
(i.e. Motion Sensors and interior doors).
ARM
1. Press STAY on your Handset or Console
2. Enter your User Code
3. System is armed when the Exit Delay has expired
Leaving Your Home - Away Arming
Arm the system using the AWAY key. It will provide an audible Exit
Delay. The Exit Delay beep will increase in trequency during the last
10 seconds of arming. AWAY arming is best used when you are leaving
your home unoccupied.
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1. Press AWAY on your Handset or Console
2. Enter your User Code
3. System is armed when the Exit Delay has expired
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Staying Home for the Evening
- Instant Arming
Arm the system using the INSTANT key. No Exit or Entry Delay is
provided with Instant arming. INSTANT
STAY is typically used in the evening when
you are not expecting anyone to enter
your home. Opening adoor when armed
INSTANT will generate an alarm immediately.
ARM
1. Press INSTANT on your Handset or Console
2. Enter your User Code
DISARMING YOUR SYSTEM
DISARM
1. Press CANCEUOFF on your Handset or Console
2. Enter your User Code
NOTE, To cancel an alarm. follow the above disarm instructions.
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PANIC ALARM
For Alarm Monitoring subscribers. the Alarm Monitoring Center will
not call to verify aPANIC alarm. but will immediately call the authorities
and there may not be an opportunity to cancel the dispatch. For Personal
Monitoring subscribers. the PANIC key
will only generate alocal alarm and
there
will be no emergency dispatch.
ALARM
1. On the Handset or Console. press and hold PANIC for 2
seconds (if enabled)
2. Select Police. Medical or Fire (Alarm Monitoring Subscribers
Only, If no selection is made. Police will be default selection)
On the Keychain Remote, if PANIC is enabled, press STAY and
AWAY at the same time when near your home and the alarm
will sound.
An alarm generated by pressing the PANIC
button on your LifeShield home security system
will send amessage
to the Alarm Monitoring
Center
to contact the authorities without making
acall to
you to verify alarm.
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REMOTE ARMING/DISARMING OF YOUR SYSTEM
There are many ways to remotely arm or disarm your system.
• Keychain Remote - from the exterior of your home
• Remote Dial-In - from any touch-tone phone. anywhere in the world
• liteShield.com -
from acomputer with broadband Intemet access
• Mobile liteShield - from a mobile phone or PDA
Keychain Remote
Disarm your system before you enter your home. or arm your system as you close the door behind you using
your Keychain Remote. It works from within 15 feet ot your door. and does not require a User Code.
ARM
1. Press STAY or AWAY on Keychain Remote
2. The system will respond with alight blink and beep. letting you know
the system is armed
DISARM
1. Press OFF to disarm the system betore entering
2. The system will respond with alight blink and beep. letting you
know the system is disarmed
Remote Dial-in
From anywhere. on any touch-tone phone. remotely arm or
disarm your system.
ARM/DISARM
1. Dial your home phone number
2. When answered by LifeShield system. press STAR (')
3. Enter User Code
4. Press 9for security system access
a. To Arm Stay. select 1
b. To Arm Away. select 2
c. To Disarm. select 4
12

13
LIFESHIELD.COM ARMING AND DISARMING
From a PC that has broadband Internet access you can go to LiteShield.com. anywhere and anytime.
and arm or disarm your system.
ARM
1. Login to LiteShield.com
2. Enter User Name and Password
3. Click Arm Stay or Arm Away or Arm Inst Stay
4. Click Enter
DISARM
1. Click Enter
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Warning, When arming remotely. either through www.LiteShield.com or dial-in.
the system will arm immediately with no exit delay.
For help, call Customer Support at
1-888-392-2044

FREQUENTLY ASKED QUESTIONS
3D-Day Return Policy
This policy applies to purchases made directly from www.UfeShield.com only. Purchases made from a retailer or partner company must be returned to the original seller, in accordance with the seller's
return policy. LifeShield will refund your purchase amount, minus original shipping charges, for returns made within 30 days of the original date on your receipt. Contact LifeShield Customer Support at
1-888-392-2044 to receive a Return Merchandise Authorization (RMA) number. Include the RMA number on the return package label. Return your item(s) in new condition (including all parts and
manuals) in the original packaging, along with a copy of your purchase receipt. Incomplete return shipments will not be eligible for refund. No returns will be accepted without an RMA number.
service Billing Policy
Service billing starts 30 days after your purchase, and continues automatically monthly after that. The first 30 days of service are free so that you can try LifeShield's products and services risk free.
This coincides with LifeShield's 30 day return policy that allows you to return your purchase within 30 days without obligation.
1. Do I have to purchase service with my LifeShield system? Yes. The LifeShield system will not operate without monitoring service. UfeShield offers several service plans, induding alarm monitoring,
personal monitoring, and family share monitoring.
2. How do I cancel service? Service may be cancelled by calling LifeShield Support at 1-888-392-2044. service may not be cancelled via email.
3. Is there an ear1y tennination fee if I cancel service? Your contract terms are set at the time of purchase, and vary from time to time. If your purchase includes a contract term, that will be listed on
your order receipt. If you purchase with a term contract, and cancel after the required minimum term, there is no early termination fee. If you purchase with a term contract, and cancel during the
required minimum term, there is an early termination fee.
4. Can I operate the system without a broadband connection? No. The LifeShield system requires a broadband connection to set up and use. If your broadband connection is temporarily out, the
system will continue to operate, however it will be incapable of connecting to and communicating with the outside world. Advanced features, such as LifeShield HomeView cameras, will not operate
without a broadband connection. Broadband outages are considered a trouble condition that will generate alerts.
5. Is a telephone line reqUired? No. The LifeShield system only requires a broadband connection. Telephone lines are optional. If you do not use a telephone line, you must change a system setting in
My LifeShield so the system does not expect normal telephone line signals. LifeShield recommends a telephone line for the voice functionality of the cordless Handset or Console and redundant
back-up communications to the monitoring center should there be an interruption to your broadband connection.
6. What ifI have VolP? LifeShield is VolP compatible. Your VolP modem telephone line can plug into your LifeShield system.
7. What ifI have DSL? LifeShield is OSL compatible. An Ethernet cable may be connected between your LifeShield system and your home router, which in tum connects to your OSL modem.
A telephone cord may then be connected between a telephone jack in your home and your LifeShield system, so long as a OSL filter is installed into this connection. A OSL filter allows you to use
the cordless Handset or Console by preventing static from your OSL. NOTE: If you have OSL, you should use a OSL filter on all of your home telephones to prevent this type of interference.
8. Is there interference with other RF products like my wireless network (Wi-R)? LifeShield uses advanced radio frequency technology to avoid interference with other devices.
9. What if there is no telephone line near my broadband connection? The LifeShield system can be connected to the telephone line from the Base, Grid Extender, or Console. Therefore, it is not
required to have a telephone line near your broadband connection.
10. Are there special licenses needed to install a security system? No special licenses are required to install a system in your home. However, some municipalities reqUire a monitoring permit for
policelfire dispatch. LifeShield can help you navigate the process.
11. How many Handsets, Consoles, and Grid Extenders can I have in my system? The system supports one Base and up to 6 Handsets, 4 Consoles, and/or 4 Grid Extenders. The total number of all
devices in the system (any combination) is no more than nine (9).
12. Where are the best places to install each of the grid controllers? In general, it is best to install grid controllers evenly throughout the house. This provides for the widest coverage area.
13. How many sensors can I have in my system? The LifeShield system can support the use of up to fifty (50) sensors of any type.
14

This guide will walk you through the set up of your LifeShield
security system step
by step. You will find all the components
necessary
for setup in either the Horne Kit or the Essential Kit.
~ Base (Horne and Essential Kit, Step 1)
Handset and Charger (Home and Essential Kit) Step 2)
Console (Home and Essential Kit) Step 3)
Q Grid Extender (Home Kit only) Step 4)
~~ Sensors (Home and Essential Kit) Step sa and Sb)
~ LiteS ield'"
SECURITY
©2010 LifeShield Inc. All rights reserved. LifeShield is a registered trademark of LifeShield Inc.

User Manual

Important Safety Instructions
IMPORTANT SAFETY INSTRUCTIONS
[www.LifeShield.com] [ii]
When using this system, basic safety precautions should always be followed to reduce the risk of fire, electric shock or personal injury.
1. Read and understand Quick Setup Guide and User Manual instructions.
2. Follow all warnings and instructions marked on the individual components provided in the system.
3. Unplug individual components from AC outlets before cleaning. Do not use liquid or aerosol cleaners. Use a damp cloth for cleaning.
4. Do not use individual components near water (such as sinks, bathtubs or swimming pools).
5. Place individual components securely on stable surface.
6. Do not cover slots and openings on any of the individual system components. They are provided for ventilation to reduce overheating, and as audio sirens to
alert you of an alarm.
7. Use only power source marked on system components. If you are not sure of the type of power supplied to your home, consult your local power company.
8. Do not place objects on the power cord. Install the system components where no one can trip on the cords.
9. Do not overload wall outlets or extension cords. This can result in the risk of fire or electric shock.
10. Never push any objects through slots in system components. This may result in the risk of fire or electric shock. Never spill any liquid on any of the
system components.
11. To reduce risk of electric shock, do not disassemble any components provided in the system. If you are having a problem, please call
LifeShield Customer Support.
12. Unplug the system components from the wall outlet and call Customer Support when the following conditions occur:
A. When power supply cord or plug is damaged or worn.
B. If liquid has been spilled on a component.
C. If a component has been exposed to rain or water.
D. If a component has been dropped or physically damaged.
E. If a component exibits a distinct change in performance.
13. During thunderstorms, avoid using telephone except cordless types. Use a surge protector to protect equipment.
14. Do not use these components to report a gas leak when in the vicinity of the leak.
Battery Safety Instructions:
To reduce the risk of fire or injury, read and follow these instructions.
1. Use only the battery(ies) specified. There is a risk of explosion if you replace the battery(ies) with the incorrect battery type.
2. Rechargeable batteries must be disposed of properly and may need to be recycled. Check with local waste mangement codes for special disposal instructions.
3. Do not burn, disassemble, mutilate or puncture the battery(ies). The battery(ies) contain toxic material that could be released, resulting in injury.
4. Exercise care in handling battery(ies) in order not to short the battery(ies) to conductive material.
5. Charge the battery(ies) provided with, or identified for use with, the system components only in accordance with the instructions and limitations specified in
this manual.

List of Contents
LIST OF CONTENTS [www.LifeShield.com]
[iii]
LifeShield Home Security Introduction.................................................................................................................................................1
Overview .............................................................................................................................................................................................1
Features...............................................................................................................................................................................................2
Displays and Menus ...........................................................................................................................................................................3
LifeShield.com .....................................................................................................................................................................................5
Alarm Monitoring................................................................................................................................................................................7
Installing Your Security System ............................................................................................................................................................9
Installing the Base ..............................................................................................................................................................................9
Installing the Handset......................................................................................................................................................................11
Installing the Console.......................................................................................................................................................................14
Installing the Grid Extender ............................................................................................................................................................19
Installing the Sensor.........................................................................................................................................................................21
Installing the Keychain Remote.......................................................................................................................................................25
Installing the Siren Detector ............................................................................................................................................................27
Installing the Motion Sensor............................................................................................................................................................32
Installing the Glassbreak Sensor.....................................................................................................................................................33
Installing the Smoke Sensor.............................................................................................................................................................34
Installing the Flood (Water) and Temperature Sensor ..................................................................................................................35
Installing the Camera .......................................................................................................................................................................38
Using Your Security System .................................................................................................................................................................41
Base Controls and Functions ...........................................................................................................................................................42
Console Controls and Functions......................................................................................................................................................43
Grid Extender Controls and Functions ...........................................................................................................................................44
Handset Controls and Functions.....................................................................................................................................................45
Keychain Controls and Functions....................................................................................................................................................46
Sensor Controls and Functions........................................................................................................................................................47
Arm Modes ........................................................................................................................................................................................48
Arming/Disarming Your System ......................................................................................................................................................49
Bypassing Sensors ............................................................................................................................................................................51
Exit Delays.........................................................................................................................................................................................52
Entry Delays ......................................................................................................................................................................................53
Exit and Entry Delay Tones/Alarms................................................................................................................................................54
Panic Alarms .....................................................................................................................................................................................55
Chime.................................................................................................................................................................................................57
User Codes ........................................................................................................................................................................................58
Suppressing Trouble Sounds ...........................................................................................................................................................61
Event Log/Network Configuration..................................................................................................................................................62

List of Contents
LIST OF CONTENTS
[www.LifeShield.com] [iv]
Home Connect...................................................................................................................................................................................63
Notifications ......................................................................................................................................................................................65
Home Alerts/Weather Updates .......................................................................................................................................................68
Using Your Telephone System..............................................................................................................................................................69
Controls and Functions ....................................................................................................................................................................70
Telephone Operations ......................................................................................................................................................................72
Phone Book Operations ....................................................................................................................................................................78
Answering System Operation..........................................................................................................................................................81
Privacy/Do Not Disturb (DND) .........................................................................................................................................................87
Setting Up an Intercom Session.......................................................................................................................................................88
Setting Up Room Monitoring ...........................................................................................................................................................89
Enable Remote Access/Use Remote Access ..................................................................................................................................90
Supplemental Information....................................................................................................................................................................91
Expand Your System.........................................................................................................................................................................91
Glossary .............................................................................................................................................................................................92
General Troubleshooting..................................................................................................................................................................95
System Messages ...........................................................................................................................................................................102
Precautions & Warnings/Warranty ...............................................................................................................................................105
Contact Information........................................................................................................................................................................108
Index ................................................................................................................................................................................................109