LifeShield Home Security User manual

Quick Setup Guide

11

2
Important InformatIon
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HOW TO CONTACT US
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Get Started
REFERRAL CODE
MASTER CODE
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]TOPcbb]\
SET UP NOTIFICATIONS AND REMINDERS NOW
BY LOGGING IN TO CUSTOMERS.LIFESHIELD.COM
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3

4
Component plaCement SuGGeStIonS
CONSOLE
BASE
SENSOR
SENSOR
SENSOR
PLAN YOUR COMPONENT PLACEMENTBEFORE SETTINGUP YOUR SYSTEM
BVSLifeShield Home Security Systemg]cO`SOP]cbb]aSbc^WaeW`SZSaaB][OfW[WhS
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Q][^]\S\baeWZZPSW\RWTTS`S\b`]][a]\W\bS`W]`eOZZa/YSgQ]\aWRS`ObW]\Wab][OYS
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Q][^]\S\ba0OaS]`1]\a]ZS

#
(Optional)
Phone Cord
Connect Base
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W\b]bVS0OaSO\R`]cbS`[]RS[W\]`RS`b]S\ac`S
g]c`agabS[e]`Ya
/
0
1
3
Base Back View
OPTIONAL: IF YOU CONNECT A PHONE CORD FROM THE SYSTEM BASE TO A TELEPHONE WALL JACK, YOU’LL HAVE A BACK-UP PATH
FOR ALARM COMMUNICATIONS IF YOUR INTERNET CONNECTION ISN’TFUNCTIONING. (ONLY APPLIES TO NON-VOIP PHONE SERVICES)
2Ethernet Cable
Modem/Router
0
Table Stand
1
+

Power Adapter
2
3
4]`b`]cPZSaV]]bW\U^ZSOaSdWaWb support.lifeshield.com/base-BSC1001-trouble
/
0
IMPORTANT: FOLLOW STEPS IN EXACT ORDER. DO NOT SKIP AHEAD.
2
0
Cellular Gateway
Back View
Connect Cellular Gateway (if included)
Battery
Pack
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g]c`V][S\SO`O\SfbS`W]`eOZZT]`PSabQSZZcZO`
`SQS^bW]\BVS1SZZcZO`5ObSeOg\SSRab]PS^ZOQSR
no more than 100 feet away from the Console
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O\]cbaWRSeOZZa]bVObWb[OW\bOW\aOU]]R
Q]\\SQbW]\b]bVS1]\a]ZS
/
0
1
2
1
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4]`W\T]`[ObW]\]\V]eb]aSbc^g]c`1SZZcZO`5ObSeOgOaO^`W[O`g]`
aSQ]\RO`gPOQYc^agabS[^ZSOaSdWaWbsupport.lifeshield.com/cellular-gateway-setup
4]`b`]cPZSaV]]bW\U^ZSOaSdWaWbsupport.lifeshield.com/cellular-gateway-trouble

3Keychain Remote
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Keychain
Remote
6
2Connect Console
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^ZOQSWbG]cQO\[]c\bWb]\OeOZZ]`^ZOQSWb]\ObOPZSOaZ]\UOaWbWa\SO`
O\]cbZSbO\Rno more than 100 feet from the Base or Cellular Gateway
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O\RaZWRSWb]^S\
7\aWRS]TbVSPObbS`gQ][^O`b[S\b^ZcUbVS1]\a]ZSPObbS`g^OQY
W\b]bVS^ZcUQ]\\SQb]`;OYSac`Sb][ObQVbVS`SRO\RPZOQYS\Ra
]TbVS^ZcUeWbVbVSQ]\\SQb]`a^`]^S`Zg
7\aS`bbVSPObbS`g^OQYW\b]bVSQ][^O`b[S\bAZWRSbVSPObbS`g
Q][^O`b[S\bR]]`POQY]\b]bVS1]\a]ZS
1]\\SQb]\S]TbVS^`]dWRSR^]eS`ORO^bS`ab]bVSPOQY]TbVS
1]\a]ZSO\ReSOdSbVSQ]`RbV`]cUVbVSQVO\\SZ]\bVSP]bb][
]TbVS1]\a]ZS
0
1
2
CONNECT THE BATTERY AND PLUG IN THE CONSOLE
MOUNT THE CONSOLE
7TbVS1]\a]ZSWaU]W\Ub]`Sab]\ObOPZS]`Q]c\bS`ORRbVSbOPZSabO\R
b]bVSP]bb][]TbVS1]\a]ZS>ZcUbVS]bVS`S\R]TbVS^]eS`Q]`RW\b]
bVSeOZZ]cbZSb
If the 1]\a]ZS will be mounted on a wall:
• Select the wall location and mark the spots on the wall where
the upper and lower screws will go using the mounting plate as
a template
• Drill 3/16” holes and insert the drywall anchors provided
• Screw mounting screws into the anchors, leaving the heads
about 3/8” away from the wall
• After checking that the power cord is in place correctly, attach
to the wall mounting plate to the 1]\a]ZS
• Place the 1]\a]ZS with wall mounting plate onto the wall screws
• Plug the 1]\a]ZS power cord into the outlet
3
F
Table Stand
Power Cord 2
3
Mark spot
on the wall
F
4]`b`]cPZSaV]]bW\U^ZSOaSdWaWbsupport.lifeshield.com/console-trouble
4]`b`]cPZSaV]]bW\U^ZSOaSdWaWb support.lifeshield.com/base-BSC1001-trouble
4]`b`]cPZSaV]]bW\U^ZSOaSdWaWbsupport.lifeshield.com/keychain-trouble
*Your master code can be found on the inside of this Setup Guide
/
1

%
Sensor
Slim Door & Window Sensors
4
*Your master code can be found on the inside of this Setup Guide
4]`b`]cPZSaV]]bW\U^ZSOaSdWaWbsupport.lifeshield.com/slim-sensor-trouble
Each of your Slim Door & Window Sensors boxes is labeled with a specific name (ex: DOOR 1 or WINDOW 2).
Please make sure you keep track of which sensors are labeled as door vs. window.
B63A:7;2==@E7<2=EA3<A=@A>@=D72327<B67A97B/@3>@3@357AB3@32B=G=C@A31C@7BGAGAB3;
>`S`SUWabS`SRaS\a]`aVOdSc\W_cS^`]^S`bWSabVObO`SOZ`SORg^`S^`]U`O[[SRW\b]SOQVaS\a]`
DOOR SENSORSWINDOW SENSORS
3\b`g2SZOg³!aSQ]\Ra  3\b`g2SZOg³aSQ]\Ra
3fWb2SZOg³$aSQ]\Ra  3fWb2SZOg³aSQ]\Ra
3<AC@3G=C>:/13G=C@A3<A=@A7<B631=@@31B:=1/B7=<AB=/D=724/:A3/:/@;A
ACTIVATING THE SLIM DOOR AND WINDOW SENSORS
B]OQbWdObS^cZZbVSQZSO`^ZOabWQPObbS`gbOPT`][bVSaS\a]`
NOTE:G]c[Og\SSRb]W\aS`bO\]PXSQbacQVOaO^S\W\b]bVS^ZOabWQZ]]^b]OaaWabW\^cZZW\U]cbbVSbOP
B]bSabWTbVSaS\a]`VOaPSS\OQbWdObSR^ZOQSbVS^`]dWRSR[OU\SbOUOW\abbVSaWRS]TbVSaS\a]`eWbV!`OWaSRZW\SaaSS4WUc`S0
AS^O`ObSbVSaS\a]`T`][bVS[OU\SbObZSOab"¶O^O`b7TbVSaS\a]`VOaPSS\Q]``SQbZgOQbWdObSRg]ceWZZVSO`bVS1]\a]ZSQVW[S
CUSTOMIZE SENSOR SETTINGS (OPTIONAL)
On your Console:
>`SaaMENU
AQ`]ZZb]ASQc`WbgASbc^
3\bS`;OabS`1]RS
AQ`]ZZb]AS\a]`a^`SaaSELECT
ASZSQbbVSaS\a]`g]ce]cZRZWYSb][]RWTg
CaSbVS[S\cb]aSZSQbO\RQVO\USbVSaS\a]`¸aaSbbW\Ua
<O[S >ZOQS[S\b /ZO`[Bg^S
3\b`g2SZOg A]c\RBg^S 2SZSbS
PLACING SLIM SENSORS
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2SbS`[W\SbVS^ZOQS[S\bO\R]`WS\bObW]\]TbVSaS\a]`O\R[OU\Sb
G]c[cab^ZOQSbVS[OU\SbOUOW\abbVSaWRS]TbVSaS\a]`bVOb
VOabV`SS`OWaSRZW\SaaSS4WUc`S8
DO`W]ca]`WS\bObW]\aPSbeSS\bVSaS\a]`O\R[OU\Sb[Og
PScaSROaZ]\UOa ¶RWabO\QSWa\]bSfQSSRSR
1ZSO\bVSO`SOeVS`Sg]cVOdSQV]aS\b]^ZOQSg]c`aS\a]`b]S\ac`S
bVSbO^SV]ZRa¿`[Zgb]bVSR]]`]`eW\R]eG]c[OgOZa]caSbVS
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bO^S^`]dWRSRO\R^`SaaWb]\b]bVSPOQY]TbVSaS\a]`
@S[]dSbVSeVWbS^O^S`T`][bVS]bVS`aWRS]TbVSbO^SO\R^ZOQSbVS
aS\a]`]\bVSeW\R]e]`R]]`T`O[S
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3
F
5
H
I
8
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2]]`;]c\bW\U
Magnet
1/2" spacing
AS\a]`
Three Raised Lines
0
8

8
4]`b`]cPZSaV]]bW\U^ZSOaSdWaWbsupport.lifeshield.com/motion-40-trouble
1
Top
Bottom
#Motion Sensor-40 lbs. Pet Friendly
Tape For
Corner Mount
Tape For
Wall Mount
F
*Your master code can be found on the inside of this Setup Guide
ACTIVATING THE MOTION SENSOR
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NOTE: E63<B630/BB3@GB/07A>C::32>@=>3@:GG=CE7::A33B63
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E7::AB7::03E=@97<5
PLACING THE MOTION SENSOR
2WabW\UcWaVbVSb]^]TbVS;]bW]\AS\a]`T`][bVSP]bb][aSS4WUc`S1
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2SbS`[W\SeVS`Sb]^cbbVS;]bW]\AS\a]`W\g]c`V][S
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/d]WR^ZOQW\UbVS;]bW]\AS\a]`W\O`SOabVObQ]cZRb`WUUS`
TOZaSOZO`[aacQVOaOW`Q]\RWbW]\W\U]`VSObW\Uc\WbaTO\a]`
RW`SQbac\ZWUVbBVS`SQ][[S\RSR[]c\bW\UVSWUVbWa%'TSSb
aSS4WUc`S2OaOUcWRS
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Q]`\S`]TO`]][VOZZeOg
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b]S\ac`SbVSbO^SV]ZRa¿`[Zgb]bVSeOZZ
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;]bW]\AS\a]`]\bVSeOZZ
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]\bVSaWRSa]TbVS;]bW]\AS\a]`aSS4WUc`S4
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]TbVS;]bW]\AS\a]`aSS4WUc`S4
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>ZOQSbVS;]bW]\AS\a]`]\bVSeOZZ
/
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'4]`b`]cPZSaV]]bW\U^ZSOaSdWaWbsupport.lifeshield.com/fire-safety-sensor-trouble
B]aSbc^bVS4W`SAOTSbgAS\a]`RSbS`[W\SbVSSfOQbZ]QObW]\]TeVS`SbVSaS\a]`eWZZ
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>`SaaMENU]\bVS1]\a]ZS
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Fire Safety Sensor (if included)
6PLEASE READ ALL STEPS PRIOR TOMOUNTING AND
ADDING FIRE SAFTEY SENSOR
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Fire Safety SensorHazard Detector
0
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Back
Sensor
1
BVS4W`SAOTSbgAS\a]`e]`YaeWbVg]c`SfWabW\UVOhO`RRSbSQb]`aa[]YS¿`SOZO`[a]`QO`P]\
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3
F
5
H
I
8
9
:
;
N
*Your master code can be found on the inside of this Setup Guide
**Not all hazard detectors are compatible with the Fire Safety Sensor


CONTROL YOUR SYSTEM
*Your master code can be found on the inside cover of this Setup Guide
STAY ARMING AWAY ARMING INSTANT ARMING DISARMING PANICKING
YOUR SYSTEM
DEFINITION
Use while you are staying in
your home. Your system will
provide an Exit Delay and an
Entry Delay. This mode will also
ignore specific sensors not set for
Stay mode (for example Motion
Sensors as typically only used in
Away mode). During Exit Delay,
the beep will increase during the
last 10 seconds of arming.
Use when no one is at home.
Your system will provide an
Exit Delay and an Entry Delay.
During Exit Delay, the beep
will increase during the last 10
seconds of arming.
Use when you are in for the night
and not expecting anyone to enter
or exit the home. Your system
will not provide an Exit Delay or
Entry Delay. This mode will also
ignore specific sensors not set for
Stay mode (for example Motion
Sensors as typically only used in
Away mode).
Use this whenever you want to
cancel any alarm you’ve caused.
Use this mode to send an
immediate signal to the
Monitoring Center, who will then
dispatch the proper authorities.
When panicking your system,
you are required to select the
emergency type (Police, Fire,
Medical) before the signal is sent.
NOTE: Do not test your system
with the Panic Button.
CONSOLE
t Press STAY on your
Console and enter your
Master Code*
t If One Touch Arming is
enabled, press and hold
STAY on your Console
t Your system is armed
when the Exit Delay
has expired
tPress AWAY on your
Console and enter your
Master Code*
tIf One Touch Arming is
enabled, press and hold
AWAY on your Console
tYour system is armed when
the Exit Delay has expired
NOTE: If a door doesn’t open and
close during the exit delay, the
system will automatically switch
the arming mode to STAY
tPress INSTANT on your
Console and enter your
Master Code*
tIf One Touch Arming is
enabled, press and
hold INSTANT on
your Console
tPress CANCEL/OFF
on your Console and
enter your Master Code*
tPress and hold PANIC for
2 seconds (if enabled)
tSelect Police, Fire, or Medical
KEYCHAIN REMOTE
tPress and hold STAY
on the Keychain Remote
for 2 seconds
tThe system will respond
with a blinking light and
a beep letting you know
your system is armed
tPress and hold AWAY
on the Keychain Remote
for 2 seconds
tThe system will respond
with a blinking light and
a beep letting you know
your system is armed
Not available on the
Keychain Remote
tPress Cancel/OFF
to disarm the system
before entering
tThe system will respond
with a light and a beep
letting you know your
system is disarmed
tPress and hold STAY and
AWAY at the same time
for 2 seconds (if enabled
and you’re within range
of the system)
SECURITY PORTAL
(LIFESHIELD WEB)
tLogin to LifeShield at
customers.lifeshield.com
tAt the top of the
webpage, click the
icon of the house with
a person inside of it
labeled “STAY”
tLogin to LifeShield at
customers.lifeshield.com
tAt the top of the
webpage, click the
icon of the empty
house labeled
“AWAY”
tLogin to LifeShield at
customers.lifeshield.com
tAt the top of the
webpage, click the
icon of the Shield
labeled “INSTANT”
tLogin to LifeShield at
customers.lifeshield.com
tAt the top of the
webpage, click the
DISARM button
Not available through
LifeShield Web
MOBILE APP
tDrag the lock icon to
the STAY arming symbol
(the house with a person
and clock)
tEnter your Master Code*
tDrag the lock icon
to the AWAY arming
symbol (the house
with the shield)
tEnter your Master Code*
tDrag the lock icon to
the INSTANT arming
symbol (the house with
a person and lightning
bolt)
tEnter your Master Code*
tDrag the lock icon to
the Unlock icon labeled
“Disarm”
tEnter your Master Code* Not available on the
Mobile Application
SECURITY TOUCHPAD/
TABLET APP
tDrag the lock icon to
the STAY arming symbol
(the house with a person
and clock)
tEnter your Master Code*
tDrag the lock icon to the
AWAY arming symbol
(the house with the
shield)
tEnter your Master Code*
tDrag the lock icon to the
INSTANT arming symbol
(the house with a person
and lightning bolt)
tEnter your Master Code*
tDrag the lock icon to
the Unlock icon labeled
“Disarm”
tEnter your Master Code*
tPress the PANIC button in
the upper right-hand corner
of the screen
tChoose your type of Panic
tWill only work when the
device is in the same
wireless network as your
system

11
CP-01 Certified: False Alarm Reduction Features
G]c`:WTSAVWSZRASQc`WbgAgabS[W\QZcRSaTSObc`SaW\bS\RSRb]VSZ^g]c`SRcQSTOZaSOZO`[aAbcRWSaPgaSQc`WbgW\Rcab`g]`UO\WhObW]\aO\RZOe
S\T]`QS[S\bVOdSRSbS`[W\SRbVOb[O\gTOZaSOZO`[aQO\PSOd]WRSRbV`]cUVPSbbS`c\RS`abO\RW\U]TaSQc`WbgagabS[aO\RPgaSbbW\UQS`bOW\^O`O[SbS`a
b][]`ScaS`T`WS\RZgZSdSZaBVSW\Rcab`gVOaOR]^bSROabO\RO`RY\]e\Oa/<A7A7/1>eVWQVWa\]e`S_cW`SRW\[O\g[c\WQW^OZWbWSaO\RWa
W[^ZS[S\bSRW\g]c`:WTSAVWSZRASQc`WbgAgabS[BVST]ZZ]eW\Uac[[O`WhSa[O\g]TbVSYSgTSObc`Sa
EXITING YOUR HOME
Exit Time³BVWaWaO^S`W]R]TbW[SOTbS`g]c/`[bVSagabS[Rc`W\UeVWQVg]c[OgSfWbg]c`^`S[WaSaeWbV]cbb`W^^W\UO\/ZO`[G]c`agabS[
^`]dWRSaO`O\US]TbW[SaT`]["#aSQ]\Rab]"[W\cbSaBVSRSTOcZbO\R`SQ][[S\RSRaSbbW\UWa$aSQ]\RaBVWa[OgPSQVO\USRW\:WTSAVWSZR
eSPPgU]W\Ub]ASbbW\UajASQc`WbgAgabS[jASbbW\Uaj3RWb]`PgcaW\Ug]c`1]\a]ZS^`Saa;S\cjASQc`WbgASbc^j3\bS`;OabS`1]RSj3fWb2SZOg
BW[S6]eSdS`bVS`SWaO\SfQS^bW]\b]bVWaaSbbW\URc`W\U@S[]bS/`[W\UaSSPSZ]e
Progress Annunciation ³2c`W\UbVS3fWbBW[Sg]c`agabS[eWZZPSS^b]ZSbg]cY\]ebVOb/`[W\UWaW\^`]U`Saa2c`W\UbVSZOabaSQ]\RabVS
PSS^W\UeWZZa^SSRc^b]eO`\g]cbVObbVS3fWbBW[SWaOP]cbb]Sf^W`SEVS\bVSPSS^W\Uab]^abVSagabS[Wa/`[SR2c`W\U3\b`g2SZOgg]c`
agabS[eWZZPSS^b]ZSbg]cY\]ebVObbVSagabS[eWZZ/ZO`[WTWbWa\]b2WaO`[SR^`W]`b]Sf^W`ObW]\]T3\b`g2SZOgEVS\bVSPSS^W\Uab]^abVS
agabS[eWZZ/ZO`[WTg]cVOdS\]b2WaO`[SRBVSRSTOcZbaSbbW\UT]`bVS1]\a]ZSO\RbVS0OaSPSS^T]`3fWbO\R3\b`g2SZOgWa=<BVWa[OgPS
QVO\USRW\:WTSAVWSZReSPPgU]W\Ub]ASQc`Wbgj1]\b`]ZZS`aj;O\OUSj3RWbWQ]\G]cO`S^S`[WbbSRb]bc`\]TT>`]U`Saa/\\c\QWObW]\]\SWbVS`
bVS1]\a]ZS]`0OaSPcb\]bP]bV/bZSOab]\Sc\Wb[cabPSaSbb]a]c\R>`]U`Saa/\\c\QWObW]\
Exit Time Restart³BVSagabS[W\QZcRSaO\]^bW]\eVS`SPgRc`W\U3fWbBW[SWTOaS\a]`b`W^a`Sab]`SaO\RbVS\b`W^aOUOW\^`W]`b]bVSS\R]T3fWb
BW[SbVS3fWbBW[SeWZZ`SabO`bBVWa[WUVb]QQc`T]`SfO[^ZSWTg]cSfWbbVS^`S[WaSaO\RbVS\W[[SRWObSZg`Sbc`\Rc`W\UbVS3fWbBW[Sb]`Sb`WSdS
a][SbVW\UBVWa[OgPSQVO\USR]\bVS1]\a]ZSPgU]W\Ub];S\cjASQc`WbgASbc^j3\bS`;OabS`1]RSj3fWb2SZOg@SabO`bBVSRSTOcZbaSbbW\U]T
bVWa]^bW]\Wa=<
Exit Error³3fWb3``]`]QQc`aWTOaS\a]`Wab`W^^SReVS\3fWbBW[SSf^W`SaBVWa[WUVb]QQc`WTOR]]`eOa\]bTcZZgQZ]aSROTbS`ZSOdW\UbVS^`S[WaSa
2S^S\RW\U]\bVS/`[[]RS3\b`g2SZOgeWZZPSUW\W[[SRWObSZg7TbVSagabS[Wa\]b2WaO`[SRPST]`S3\b`g2SZOgSf^W`SaO\/ZO`[eWZZPSaS\bb]
bVS[]\Wb]`W\UQS\bS`eWbVO\3fWb3``]`[SaaOUSW\QZcRSR
Unvacated Premises/Auto Stay³BVSagabS[W\QZcRSaO\]^bW]\eVS`SPgWTg]c/`[/eOgT`][eWbVW\g]c`^`S[WaSaPcbR]\]bSfWbbVS^`S[WaSaWS
OR]]`R]Sa\]b]^S\bVSagabS[eWZZ/`[AbOgW\abSOR7Tg]cVOdS[]bW]\aS\a]`aT]`SfO[^ZSaSbb]/eOgPcb\]bb]AbOgbVS[]bW]\aS\a]`aeWZZ
bVS`ST]`S\]bPS[]\Wb]`SRBVSRSTOcZbaSbbW\U]TbVWa]^bW]\Wa=<Pcb[OgPSQVO\USRW\:WTSAVWSZReSPPgU]W\Ub]ASbbW\UajASQc`WbgAgabS[j
ASbbW\Uaj3RWb
ENTERING YOUR HOME
Entry Delay³BVWaWaO^S`W]R]TbW[SOTbS`S\b`gb]bVS^`S[WaSab]2WaO`[bVSagabS[PST]`SbVSagabS[/ZO`[a3\b`g2SZOgWaaSZSQbSRPgaS\a]`G]c`
agabS[^`]dWRSaO`O\US]TbW[SaT`][!aSQ]\Rab]"[W\cbSaBVSRSTOcZbO\R`SQ][[S\RSRaSbbW\UWa!aSQ]\RaBVWa[OgPSQVO\USRW\:WTSAVWSZR
eSPPgU]W\Ub]ASQc`WbgjAS\a]`aj0g^Oaa3RWbj3RWbWQ]\]`PgcaW\Ug]c`1]\a]ZSU]b];S\cjASQc`WbgASbc^j3\bS`;OabS`1]RSjAS\a]`ajASZSQb
AS\a]`j3\b`g2SZOg6]eSdS`bVS`SWaSfQS^bW]\b]bVWaaSbbW\U³/`[7\abO\bAbOg]dS``WRSa3\b`g2SZOgEW\R]eaS\a]`aO`S\]Z]\US`]TTS`SRO\3\b`g
2SZOg]^bW]\O\ROZZ\SeZgW\abOZZSReW\R]eaS\a]`aVOdS\]hS`]3\b`g2SZOg
Disarm³EVS\bVSagabS[WaW\3\b`g2SZOgg]c[cab2WaO`[b]^`SdS\bO\/ZO`[=\bVS1]\a]ZSg]c[Og^`Saa1O\QSZO\RbVS\g]c`"RWUWbQ]RS
]`g]c[OgXcabS\bS`g]c`"RWUWbQ]RSBVSPSS^W\URc`W\U3\b`g2SZOgeWZZab]^eVS\g]c^`SaabVS¿`abRWUWb6]eSdS`WTg]c`Q]RSWaW\Q]``SQb]`
bW[Sa]cbbVSPSS^W\UeWZZ`Sac[S=bVS`[SbV]RaOZa]SfWabb]2WaO`[acQVOabVS9SgQVOW\@S[]bS]`[]PWZSO^^ZWQObW]\a
REMOTE ARMING USING KEYCHAIN REMOTE
G]c`9SgQVOW\@S[]bSWaO`S[]bSQ]\b`]ZRSdWQSBVSPcbb]\aO`S[SQVO\WQOZZgRSaWU\SRb][W\W[WhSW\ORdS`bS\bOQbWdObW]\]TbVS/`[O\R1O\QSZ
Pcbb]\a6]eSdS`WTQO`YSga]`]bVS`]PXSQba^`SaaOUOW\abbVSaSPcbb]\aeVWZSW\g]c`^]QYSb]`^c`aSbVSagabS[[Og/`[]`2WaO`[eWbV]cbg]c`
Y\]eZSRUS7TbVWa]QQc`abOYSabS^ab]Od]WR]PXSQbaT`][^`SaaW\UbVSaSPcbb]\aW\bVSTcbc`S
Remote Arming³BVSagabS[W\QZcRSaO\]^bW]\eVS`SPg\]3fWbBW[SWaO^^ZWSReVS\bVSagabS[Wa/`[SRcaW\UbVS9SgQVOW\@S[]bSBVSRSTOcZb
aSbbW\U]TbVWa]^bW]\Wa=44WS3fWbBW[SWaO^^ZWSReVS\/`[W\UT`][9SgQVOW\@S[]bSPcb[OgPSQVO\USRW\:WTSAVWSZReSPPgU]W\Ub]
ASbbW\UajASQc`WbgAgabS[jASbbW\Uaj3RWbj@S[]bS/`[W\U3fWb2SZOg
EVS\bVSagabS[Wa2WaO`[SRcaW\UbVS9SgQVOW\@S[]bSO\R\]aS\a]`VOaPSS\b`W^^SR3\b`g2SZOgR]Sa\]bO^^ZgBVWa[WUVb]QQc`WTg]c2WaO`[
T`][]cbaWRSbVS^`S[WaSaO\RPST]`Sg]c]^S\g]c`R]]`
BVS9SgQVOW\@S[]bSeWZZPZW\Y`SRU`SS\b]W\RWQObSeVSbVS`OQ][[O\ReOaacQQSaaTcZBVS9SgQVOW\@S[]bSeWZZOZa]_cWSbZgQVW`^7Tg]c^`Saa
/eOg]`AbOgOaW\UZSU`SS\PZW\Y[SO\aacQQSaaTcZ/`[eVWZSOR]cPZS`SRPZW\Y[SO\abVS/`[eOa\]bacQQSaaTcZOR]]`]`eW\R]eWa]^S\O\R
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12
ALARM TIMING AND CANCELLING ALARM
Abort Window ³/TbS`3\b`g2SZOgSf^W`SabVSZ]QOZ/ZO`[eWZZa]c\R6]eSdS`bVSagabS[^`]dWRSaO\ORRWbW]\OZRSZOgY\]e\Oa/P]`bEW\R]ePST]`SbVS
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bVS[]\Wb]`W\UQS\bS`BVSRWa^ZOgeWZZW\RWQObSbVOb\]/ZO`[eOaaS\bBVSagabS[W\QZcRSaO\]^bW]\eVS`SPg/P]`bEW\R]e[OgPSRWaOPZSRT]`^O`bWQcZO`
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Disarm After Alarm³7TO\/ZO`[]QQc`aO\RbVS\g]c2WaO`[bVSagabS[bVSagabS[eWZZRWa^ZOgbVSaS\a]`abVObQOcaSRbVS/ZO`[BVWaeWZZVSZ^g]c
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bVS/ZO`[
Cancel Window³3dS\OTbS`bVS/ZO`[VOaPSS\aS\bb]bVS[]\Wb]`W\UQS\bS`g]c[OgabWZZ1O\QSZbVS/ZO`[PgS\bS`W\Ug]c`"RWUWbQ]RS]`^`SaaW\U
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PANIC AND DURESS
Duress CodeBVSagabS[W\QZcRSaO\]^bW]\eVS`SPgg]c[OgaSbc^Oa^SQWOZ2c`Saa1]RS/2c`Saa1]RSQO\PScaSReVS\g]cTSSZbV`SObS\SRRcSb]
]\S]`[]`S^S`a]\ab`gW\Ub]T]`QSg]cb]S\bS`bVS^`S[WaSaO\R2WaO`[bVSagabS[EVS\g]cS\bS`bVS2c`Saa1]RSbVWaaS\RaOa^SQWOZ2c`Saa[SaaOUS
b]bVS[]\Wb]`W\UQS\bS`BVS[]\Wb]`W\UQS\bS`[OgRWa^ObQVRWTTS`S\bZgPOaSR]\bVWaa^SQWOZ2c`Saa[SaaOUSG]cQO\\]b1O\QSZORWa^ObQVQOcaSRPg
bVS2c`Saa1]RSbVS`ST]`SWbaV]cZRPScaSR]\ZgW\QOaSa]TOQbcOZRc`Saa]`W[[SRWObSP]RWZgbV`SOb7Tg]cSZSQbb]VOdSO2c`Saa1]RSg]c[cabaSZSQbO
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]`]\:WTSAVWSZReSPPgU]W\Ub]ASQc`WbgjASQc`Wbg1W`QZSj/RR2c`SaaCaS`
Panic Alarm via Console³7\]`RS`b]Od]WRTOZaSOZO`[abVS1]\a]ZS`S_cW`SaO abS^^`]QSaa4W`abg]c[cab^`SaaO\RV]ZRbVSgSZZ]e>O\WQPcbb]\T]` 
aSQ]\RaASQ]\RbVS1]\a]ZSeWZZRWa^ZOgO[S\cO\R`S_cW`Sg]cb]aSZSQbbVSbg^S]T>O\WQ[SaaOUSaS\bb]bVS[]\Wb]`W\UQS\bS`>O\WQWaaSbaS^O`ObSZg
T]`SOQV1]\a]ZSO\RbVSRSTOcZbaSbbW\UT]`>O\WQWa=<
SENSOR FALSE ALARM PREVENTION
Cross Zoning³BVSagabS[W\QZcRSaO\]^bW]\eVS`SPg aS\a]`a[cabb`W^eWbVW\!aSQ]\RaPST]`SO\/ZO`[WaaS\bb]bVS[]\Wb]`W\UQS\bS`1`]aaH]\S
WaaSZSQbSRPgaS\a]`]\bVS1]\a]ZSPgU]W\Ub];S\cjASQc`WbgASbc^j3\bS`;OabS`1]RSjAS\a]`ajASZSQbAS\a]`j1`]aaH]\SBVSRSTOcZbaSbbW\UT]`
1`]aaH]\W\UWa=441`]aaH]\W\U]\Zge]`YaWTObZSOab aS\a]`aVOdS1`]aaH]\W\Ubc`\SR=<Bg^WQOZZgOR]]`eW\R]eaS\a]`O\RO[]bW]\aS\a]`O`S
W\QZcRSRW\bVS1`]aaH]\W\UZWab0cbg]c[Og^ZOQSO\gR]]`eW\R]e[]bW]\UZOaaP`SOYaS\a]`W\bVS1`]aaH]\W\UZWab<]bSbVObWT]\ZgaS\a]`b`W^a
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aS\a]``Sab]`SabVObaS\a]`eWZZQ]\bW\cSb]^O`bWQW^ObSW\bVS1`]aaH]\SZ]UWQ
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U]W\Ub];S\cjASQc`WbgASbc^j3\bS`;OabS`1]RSjAS\a]`ajASZSQbAS\a]`jAeW\US`B`W^aBVSRSTOcZbaSbbW\UWa O\RaSbbW\U`O\USWab]$4]`SfO[^ZS
WTbVSaSbbW\UWa OaS\a]`eWZZPSWU\]`SROTbS`Oµb`W^³/ZO`[³b`W^³/ZO`[¶aS_cS\QS/TbS`bVOb\]Tc`bVS`b`W^aeWZZQOcaSO\/ZO`[BVSAeW\US`Q]c\bWa
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Fire Alarm Verification ³BVSagabS[W\QZcRSaO\]^bW]\eVS`SPgbVSagabS[eWZZQVSQYbeWQSeWbVW\$aSQ]\Rab]dS`WTgbVObO4W`SAOTSbgAS\a]`2SbSQb]`
]`A[]YS2SbSQb]`WaaWU\OZW\UO¿`SQ]\RWbW]\PST]`SaS\RW\UO4W`S/ZO`[b]bVS[]\Wb]`W\UQS\bS`BVSOZO`[eWZZOcRWPZga]c\RObbVS¿`abb`WUUS`W\U]T
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OTHER
Call Waiting³BVSagabS[W\QZcRSaO\]^bW]\eVS`SPgbVSagabS[eWZZ^`S^S\R1OZZEOWbW\UQO\QSZQ]RSab]bVS[]\Wb]`W\UQS\bS`^V]\S\c[PS`W\]`RS`b]
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aS`dWQS^`]dWRS`G]caV]cZR<=BS\bS`O\g1OZZEOWbW\UQ]RSaWTg]c`bSZS^V]\SaS`dWQSR]Sa\]bW\QZcRS1OZZEOWbW\U)bVWa[Og^`SdS\bacQQSaaTcZQ]\\SQbW]\
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13
LOCAL PERMIT AND REGISTRATION (IF APPLICABLE)
To activate the monitoring service for your home security system, you may need to obtain a permit and/or
registration from your municipality, sign your contract, and complete your registration via the security portal.
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Obtaining Local Permits and Registration
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It’s very important to obtain permits and/or registration if required in your municipality.
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NOTE: A service fee may be charged for any secondary installation/service visit to your home

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FREQUENTLY ASKED QUESTIONS
1. Where can I buy new/additional equipment?
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2. Where do I find instructions on adding additional components to my LifeShield system?
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3. Do I have to purchase service with my LifeShield system?
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4. How do I cancel service?
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5. Do I have to have a landline phone to use LifeShield?
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6. What if there is no telephone line near my broadband connection?
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7. Will LifeShield cause interference with other RF products like my wireless network (Wi-Fi)?
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8. How many Bases and Consoles can I have in my system?
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9. How many sensors can I have in my system?
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10. Can I change my Master Code?
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11. Are there special licenses needed to install a security system?
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14