Lightware MX2M-FR24R User manual
MX2M-FR24R
User’s Manual
Hybrid Modular Multimedia Matrix
v1.0 13-08-2020
Hybrid Modular Matrix Switcher series – User's Manual 2
Important Safety Instructions
Class I apparatus construction.
This equipment must be used with a mains power system with a
protective earth connection. The third (earth) pin is a safety feature,
do not bypass or disable it. The equipment should be operated only
from the power source indicated on the product.
To disconnect the equipment safely from power, remove the power
cord from the rear of the equipment, or from the power source. The
MAINS plug is used as the disconnect device, the disconnect device
shall remain readily operable.
There are no user-serviceable parts inside of the unit. Removal of the
cover will expose dangerous voltages. To avoid personal injury, do not
remove the cover. Do not operate the unit without the cover installed.
The appliance must be safely connected to multimedia systems.
Follow instructions described in this manual.
Replacing the AC fuse
Unplug the AC power cord from the device. Locate the AC fuse on the
rear panel. Replace only the AC fuse as indicated on the rear panel.
Connect the power cord to the switcher and to the AC power source.
Make sure the switcher is working properly.
Ventilation
For the correct ventilation and to avoid overheating ensure enough
free space around the appliance. Do not cover the appliance, let the
ventilation holes free and never block or bypass the ventilators (if any).
WARNING
To prevent injury, the apparatus is recommended to securely attach to
The apparatus shall not be exposed to dripping or splashing and that
be placed on the apparatus.
CAUTION AVIS
RISK OF ELECTRIC SHOCK
DO NOT OPEN
RISQUE DE CHOC ELECTRIQUE
NE PAS OUVRIR
Waste Electrical & Electronic Equipment
WEEE
This marking shown on the product or its literature,
indicates that it should not be disposed with other
household wastes at the end of its working life. To
prevent possible harm to the environment or human
health from uncontrolled waste disposal, please
separate this from other types of wastes and recycle it
responsibly to promote the sustainable reuse of material
resources. Household users should contact either the
retailer where they purchased this product, or their local government
environmentally safe recycling. Business users should contact their
supplier and check the terms and conditions of the purchase contract.
This product should not be mixed with other commercial wastes for
disposal.
Caution: Laser product
CLASS 1 LASER PRODUCT
CAUTION - CLASS 3R INVISIBLE LASER
RADIATION WHEN OPEN. AVOID DIRECT
EYE EXPOSURE.
Common Safety Symbols
Symbol Description
Alternating current
Protective conductor terminal
On (Power)
Off (Power)
Caution, possibility of eletric shock
Caution
Laser radiation
Hybrid Modular Matrix Switcher series – User's Manual 3
Symbol Legend
The following symbols and markings are used in the document:
WARNING!Safety-related information which is highly
recommended to read and keep in every case!
ATTENTION!Useful information to perform a successful procedure;
it is recommended to read.
DIFFERENCE:
INFO:A notice which may contain additional information. Procedure
can be successful without reading it.
DEFINITION:The short description of a feature or a function.
TIPS AND TRICKS:Ideas which you may have not known yet but
can be useful.
Navigation Buttons
Go back to the previous page. If you clicked on a link previously,
you can go back to the source page by pressing the button.
Navigate to the Table of Contents.
Step back one page.
Step forward to the next page.
Document Information
Allpresentedfunctionsrefertotheindicatedproducts.The descriptions
have been made during testing these functions in accordance with the
Item Version
Lightware Device Controller (LDC) software
Firmware package 1.0.0
Document revision: v1.0
Release date: 13-08-2020
Editor: Tamas Forgacs
About Printing
Lightware Visual Engineering supports green technologies and
Eco-friend mentality. Thus, this document is made for digital usage
primarily. If you need to print out few pages for any reason, follow the
recommended printing settings:
▪
▪Output size: Fit to page or Match page size
▪Orientation: Landscape
TIPS AND TRICKS:Thanks to the size of the original page, a border
around the content (grey on the second picture below) makes
possible to organize the pages better. After punching the printed
pages, they can be placed easily into a ring folder.
Hashtag (#) Keywords in the Document
This user's manual contains keywords with hashtag (#) to help you to
The format of the keywords is the following:
#<keyword>
The usage of the keywords: use the Search
of your PDF reader application, type the # (hashtag) character and the
wished keyword.
The #new
Example
#dhcp
This keyword is placed at the DHCP setting command in the LW3
Programmer's reference section.
See the list of all hashtag keywords of the document in the Hashtag
Keyword List section.
123
1. INTRODUCTION................................................................................7
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2. PRODUCT OVERVIEW.....................................................................13
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3. FRONT PANEL CONTROL...............................................................21
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4. INSTALLATION...............................................................................28
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5. HYBRID MODULAR MATRIX CONCEPT .........................................36
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6. SOFTWARE CONTROL - BUILT-IN WEBSITE ..................................42
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7. SOFTWARE CONTROL - LIGHTWARE DEVICE CONTROLLER .......44
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8. LW3 PROGRAMMERS' REFERENCE ...............................................64
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Table of Contents
Hybrid Modular Matrix Switcher series – User's Manual 5
Table of Contents
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Hybrid Modular Matrix Switcher series – User's Manual 6
Table of Contents
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9. TROUBLESHOOTING ....................................................................103
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10. TECHNOLOGIES .........................................................................106
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1. Introduction Hybrid Modular Matrix Switcher series – User's Manual 7
1
Introduction
highlighting the most important features in the below listed sections:
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1. Introduction Hybrid Modular Matrix Switcher series – User's Manual 8
Description
1.x and 2.3, 3D, Dolby TrueHD and DTS-HD Master Audio. The non-blocking matrix architecture distributes
This versatile and customizable device is suitable for various types of applications, the actual application
determining the choice of input and output boards to be included in the frame. It is a perfect choice for
installations where a huge number of HDMI 2.0 compliant and other types of input and output video ports
audio and other low speed signal connectivity.
Control for connected extenders is served by Ethernet layer. The Ethernet layer can also be used for IP
extension, as well as for command injection for IR and serial control by third party devices.
maintenance. The device also supports various IT security standards.
Model Denomination
MX2M-FR24R
New generation of
Lightware matrix switchers
Frame
Redundant power
supply unit
24x inputs and 24x outputsModular matrix switcher
MX2M-4HDMI20-OB
New generation of
Lightware matrix switchers
4-port I/O
board
Output board
HDMI 2.0 signalModular matrix switcher
About the Serial Number
Lightware devices contain a label indicating the unique serial number of the product. The structure is the
following:
Box Contents
7A000941
7=2017
8=2018
9=2019
A=2020
B=2021
C=2022
D=2023
E=2024
F=2025
6-digit running sequence number
Month of the manufacturing:
Year of the manufacturing:
(3-9, A-Y)
1: Jan
2: Feb
3: Mar
4: Apr
5: May
6: Jun
7: Jul
8: Aug
9: Sep
A: Oct
B: Nov
C: Dec
Matrix switcher frame
with rack mounting
ears
IEC power cable (2x) UTP patch cable
(3 m)
screws
Safety & Warranty
Guide
Safety and
Warranty
Info
Quick
Start
Guide
Phoenix®Combicon
5-pole connector
(8x) *
1. Introduction Hybrid Modular Matrix Switcher series – User's Manual 9
Features
MX2M Hybrid Frame
4K Video without Compression
Non-blocking Crosspoint Matrix Architecture
The router allows any input to be switched to any output or more outputs simultaneously.
Hybrid Modular System
interfacing with different video sources and displays.
matrix router.
Maximum AV Compatibility
The matrix is compatible with the latest HDMI 2.0 standard as well as with HDMI 1.x and DVI 1.0
standards.
Multilayer Signal Routing
Hybrid frames manage as many Media Layers as signal types: there are as many individual
routers as many signal types are incorporated.
2.2
HDCP Compliant
be disabled when non-protected content is extended.
No Signal Latency With Zero Frame Delay
The signal management architecture ensures that there is no delay added between the input
and the output.
Advanced EDID Management
The user can emulate any EDID on the inputs independently, read out and store any attached
monitor's EDID in the internal memory locations.
Pixel Accurate Reclocking
Each output has a clean, jitter free signal, eliminating signal instability and distortion caused
Frame Detector and Signal Analysis
The exact video and audio signal format can be determined such as timing, frequencies, scan
mode, HDCP encryption, color range, color space and audio sample rate.
Implemented IT Security Standards
MX2M frames supports secured Ethernet connections including IT security standards, such
as built-in rewall, SSH and HTTPS connections and password protection which can be
synchronized with LDAP and Microsoft Active Directory.
Reliability and Redundancy
At Lightware we build our reputation and pay special attention on designing, developing and
supplies. These frames were designed for mission critical operations where redundancy is
key and high reliability is required. The redundant hot-swappable PSUs accept AC voltages
Non-Volatile Memory
power failure. Every setting is stored in a non-volatile memory.
Easy setting and menu navigation are assured by the color graphic display and the comfortable
jog dial control.
www
Built-in Website
software is not allowed to install.
1. Introduction Hybrid Modular Matrix Switcher series – User's Manual 10
Ethernet Control
USB Control
RS-232 RS-232 Control
Simple ASCII-based protocol can be used for switching, preset calling, status request, etc.
MX2M-4HDMI20 Series Boards
4K Video without Compression
CEC Consumer Electronic Control
Supports transmitting standard CEC commands in order to remote control the source or sink
device.
MX2M-DH-4DP12-IB Board
4K Video without Compression
bandwidth.
Restart Link Training
Allows the DisplayPort Link Training to be restarted in case of no signal or bad quality, without
unplugging the cable.
DisplayPort Diagnostics and Management
Provides detailed DisplayPort-specic connectivity information: AUX handshaking, 1/2/4 lane
count, RBR/HBR/HBR2 datarates. DisplayPort AUX-channel analyzer helps debugging and
analyzing handshaking problems.
4K Video without Compression
Single Fiber Technology
HDMI 2.0 signal
MX2M-AUX-8AUDIO Board
ADC and DAC Audio Signal Conversion
Analog to digital and digital to analog audio signal conversion can be applied by the AUX
board.
1. Introduction Hybrid Modular Matrix Switcher series – User's Manual 11
Application Diagrams
Live Event Application
1. Introduction Hybrid Modular Matrix Switcher series – User's Manual 12
TV Studio Application
2. Product Overview Hybrid Modular Matrix Switcher series – User's Manual 13
2
Product Overview
and hardware capabilities:
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2. Product Overview
Matrix Frame - Front View
MX2M-FR24R
1Output lock Locks and protects one or more outputs. See more details in the Output Lock
section.
2Control lock Disables or enables front panel button operations. Red light means the switching
and function buttons are disabled. See more details in the Control Lock section.
3Destinations Buttons to select an output or to see the state of an output. See more details in
the Switching Operations section.
12 3 4 5 6 7 8 9 q w
e
4Sources Buttons to select an input, to select a preset number or to view the state of the
selected input port. See more details in the Switching Operations section.
5 Switching between Take and Autotake working modes; keep the button pressed
for 3 seconds to toggle the modes. See more details in the
Mode section.
6Preset buttons Performing preset operations (Load and Save). See more details in the Preset
Operations section.
7Reset button Reboots the matrix; the same as switching it off and on again.
8Status LEDs The status LEDs give immediate feedback about the matrix.
LIVE off The device is powered off.
blinking
(green)
The unit is on and operates properly.
POWER off The unit is powered off or it has internal
voltage problem.
on (green) The device is powered on.
9LCD screen LCD screen showing the most important settings and parameters in the front
panel menu. See more details in the Front Panel LCD Menu Operations section.
q
knob
Easy setting and menu navigation by the jog dial control. See more details in the
Front Panel LCD Menu Operations section.
wUSB control USB connection for Lightware Device Controller (LDC) software.
eVentilation
grille and dust
To ensure the correct ventilation and avoid overheating provide enough free
space around the ventilation holes.
INFO:The rack ears allow to mount the device as a standard rack unit installation and the grips on the
two sides of the unit help handling the matrix easier. See more details in the Mounting Options section.
2. Product Overview Hybrid Modular Matrix Switcher series – User's Manual 15
Matrix Frame - Rear View
MX2M-FR24R
1Auxiliary board
slots
Board slots for the . These slots support low-speed
boards only.
2Input board
slots
Board slots for the AV Input (IB) Boards. These slots support high-speed input
boards and low-speed boards either.
3Output board
slots
Board slots for the AV Output (OB) Boards. These slots support high-speed
output boards and low-speed boards either.
9
8
7
6
5
1
2
3
4
4Power supply
units
Hot swap slots for Power Supply Unit (PSU). The matrix has redundant PSUs
which can be switched on and off without interrupting the video transmission.
Using one or both of the PSUs at the same time is also possible.
The double PSU allows to connect them for two different AC power lines to
ensure the continuous power for the matrix.
5
Secure control
connector
Neutrik etherCON Ethernet connector with 1 Gbps Ethernet connection to control
6Uplink
connector
Neutrik etherCON Ethernet connector with 1 Gbps Ethernet connections for user
Ethernet access.
7Secure control
connector
Neutrik etherCON Ethernet connector with 1 Gbps Ethernet connection to control
8RS-232
connector
9-pole D-SUB connector for serial communication to control the device.
9Service button Hidden button for special operations.
(IB), output (OB) board slots and
the order of the PSUs on the rear
side of the matrix.
See more details about the
Board Installation and Handling
section.
See more details about the
installation of the power supply
units in the PSU Installation section.
2. Product Overview Hybrid Modular Matrix Switcher series – User's Manual 16
Auxiliary (AUX) Boards
MX2M-AUX-8AUDIO
Ports
▪8x 5-pole Phoenix®connectors for analog audio input or output
Features
▪
details about it in the section)
▪ADC conversion of balanced or unbalanced stereo analog audio input to the audio layer
▪DAC conversion of uncompressed audio from the Audio layer to the balanced stereo analog audio output
▪Hot-swappable design
Status LEDs
off The board is not powered.
lit at 50% brightness The board is under booting procedure.
blinking fast between 0%
and 100% brightness
an input slot). Hence, it is not passing video.
blinking between 50%
and 100% brightness
The board is operational (the embedded software is running on the
controller).
Active
off The control sequence has not been completed.
on The control sequence has been completed and the board is being
controlled by the matrix switcher.
blinking (slow)
blinking (fast)
an input slot). Hence, it is not passing video.
off
on
Input (IB) Boards
MX2M-4HDMI20-IB
Ports
▪
Features
▪
▪HDMI 2.0 compliant
▪HDCP 1.x and 2.3 support
▪Audio de-embedding to the Audio layer
▪
▪Hot-swappable design
Status LEDs
off The board is not powered.
lit at 50% brightness The board is under booting procedure.
blinking fast between 0%
and 100% brightness
an input slot). Hence, it is not passing video.
blinking between 50%
and 100% brightness
The board is operational (the embedded software is running on the
controller).
Active
off The control sequence has not been completed.
on The control sequence has been completed and the board is being
controlled by the matrix switcher.
blinking (slow)
blinking (fast)
an input slot). Hence, it is not passing video.
2. Product Overview Hybrid Modular Matrix Switcher series – User's Manual 17
Ports
▪
Features
▪Single Fiber Technology, multimode transmission via SC connector
▪Uncompressed video up to 18 Gbps datarate (600 MHz pixel clock)
▪
▪
▪Audio de-embedding to the Audio layer
▪Hot-swappable design
Status LEDs
off The board is not powered.
lit at 50% brightness The board is under booting procedure.
blinking fast between 0%
and 100% brightness
an input slot). Hence, it is not passing video.
blinking between 50%
and 100% brightness
The board is operational (the embedded software is running on the
controller).
Active
off The control sequence has not been completed.
on The control sequence has been completed and the board is being
controlled by the matrix switcher.
blinking (slow)
blinking (fast)
an input slot). Hence, it is not passing video.
Status LEDs of the SC Connectors
off
blinking (red)
on (yellow) Fiber detected but link initialization failed.
blinking (green) Link is receiving video without HDCP encryption.
on (green) Link is receiving video with HDCP 1.x encryption.
on (blue) Link is receiving video with HDCP 2.x encryption.
on (pink)
blinking (pink)
2. Product Overview Hybrid Modular Matrix Switcher series – User's Manual 18
MX2M-DH-4DP12-IB
Ports
▪
Features
▪DisplayPort 1.2 compliant
▪DisplayPort input signals are converted to HDMI signals via the built-in chipset on each port
▪
▪
▪Audio de-embedding to the Audio layer
▪Hot-swappable design
Status LEDs
off The board is not powered.
lit at 50% brightness The board is under booting procedure.
blinking fast between 0%
and 100% brightness
an input slot). Hence, it is not passing video.
blinking between 50%
and 100% brightness
The board is operational (the embedded software is running on the
controller).
Active
off The control sequence has not been completed.
on The control sequence has been completed and the board is being
controlled by the matrix switcher.
blinking (slow)
blinking (fast)
an input slot). Hence, it is not passing video.
Output (OB) Boards
MX2M-4HDMI20-OB
Ports
▪
Features
▪
▪HDMI 2.0 compliant
▪HDCP 1.x and 2.3 support
▪Audio de-embedding to the Audio layer
▪
▪Hot-swappable design
Status LEDs
off The board is not powered.
lit at 50% brightness The board is under booting procedure.
blinking fast between 0%
and 100% brightness
an input slot). Hence, it is not passing video.
blinking between 50%
and 100% brightness
The board is operational (the embedded software is running on the
controller).
Active
off The control sequence has not been completed.
on The control sequence has been completed and the board is being
controlled by the matrix switcher.
blinking (slow)
blinking (fast)
an input slot). Hence, it is not passing video.
2. Product Overview Hybrid Modular Matrix Switcher series – User's Manual 19
Ports
▪
Features
▪Single Fiber Technology, multimode transmission via SC connector
▪Uncompressed video up to 18 Gbps datarate (600 MHz pixel clock)
▪
▪
▪Audio de-embedding to the Audio layer
▪Hot-swappable design
Status LEDs
off The board is not powered.
lit at 50% brightness The board is under booting procedure.
blinking fast between 0%
and 100% brightness
an input slot). Hence, it is not passing video.
blinking between 50%
and 100% brightness
The board is operational (the embedded software is running on the
controller).
Active
off The control sequence has not been completed.
on The control sequence has been completed and the board is being
controlled by the matrix switcher.
blinking (slow)
blinking (fast)
an input slot). Hence, it is not passing video.
Status LEDs of the SC Connectors
off
blinking (red)
on (yellow) Fiber detected but link initialization failed.
blinking (green) Link is transmitting video without HDCP encryption.
on (green) Link is transmitting video with HDCP 1.x encryption.
on (blue) Link is transmitting video with HDCP 2.x encryption.
on (pink)
blinking (pink)
2. Product Overview Hybrid Modular Matrix Switcher series – User's Manual 20
Power Supply Unit (PSU)
MX2M-PSU-500-F
Features
▪500 W power output
▪Built-in power button
▪
▪Hot-swappable design
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