LinkPoint 9100 Reference guide

1. IDLE PROMPT 1. Swipe the card.
2. ENTER LAST 4 ACC# DIGITS 2. Key in the last four digits of the credit card
number and press [OK].
3. ENTER SALE AMOUNT 3. Key in the sale amount and press [OK].
4. CONNECTING... 4. If approved, a receipt will print.
5. PRESS OK TO PRINT CUSTOMER 5. Tear off the merchant receipt and press [OK]
COPY to print customer receipt.
1. IDLE PROMPT 1. Press [OK] key.
2. 1 CREDIT 2 DEBIT 3 EBT 2. Press the [1] key.
3. 1 SALE 2 RETURN 3 VOID 3. Press the [1] key.
4. 1 ONLINE 2 OFFLINE 4. Press the [1] key.
5. SWIPE CARD OR KEY ACCOUNT # 5. Key in credit card number and press [OK].
6. ENTER EXPIRY DATE 6. Key in the four digit credit card expiration date
and press [OK].
7. ENTER 3-DIGIT CVV2 NUMBER 7. Key in either the 3-digit CVV2 number, the 4-
(optional) digit CID number or the 3-digit CVC2 number
and press [OK]. Press [OK] key to bypass the
prompt.
8. PHONE ORDER TRANSACTION 8. Either press soft key under the YES prompt
YES NO prompt if processing a phone order or press
the soft key under the NO prompt if not.
9. MAKE IMPRINT IF CARD IS 9. Imprint card if present.
PRESENT (optional)
10. ENTER SALE AMOUNT 10. Key in the sale amount and press [OK].
11. ENTER AVS ADDRESS (optional) 11. Key in the AVS address and press [OK].
12. ENTER AVS ZIP CODE (optional) 12. Key in the AVS ZIP code and press [OK].
13. CONNECTING 13. If approved, a receipt will print.
14. PRESS OK TO PRINT CUSTOMER 14. Tear off the merchant receipt and press [OK]
COPY to print customer receipt.
1. IDLE PROMPT 1. Press [OK] key.
2. 1 CREDIT 2 DEBIT 3 EBT 2. Press [1] key.
3. 1 SALE 2 RETURN 3 VOID 3. Press [1] key.
4. 1 ONLINE 2 OFFLINE 4. Press the [2] key.
5. SWIPE CARD OR KEY ACCOUNT # 5. Swipe card or key in credit card number and
press [OK].
6. ENTER EXPIRY DATE OR 6. Either key in the four digit card expiration date
ENTER LAST 4 ACC # DIGITS and press [OK] or key in the last four digits of
the card number and press [OK].
7. ENTER 3-DIGIT CVV2 NUMBER 7. Key in either the 3-digit CVV2 number, the 4-
(optional) digit CID number or the 3-digit CVC2 number
and press [OK]. Press [OK] key to bypass the
prompt.
8. PHONE ORDER TRANSACTION 8. Either press soft key under the YES prompt
YES NO (optional) if processing a phone order or press the soft
key under the NO prompt if not.
9. MAKE IMPRINT IF CARD IS 9. Imprint card if present.
PRESENT (optional)
10. ENTER SALE AMOUNT 10. Key in the sale amount and press [OK].
11. ENTER AVS ADDRESS (optional) 11. Key in the AVS address and press [OK].
12. ENTER AVS ZIP CODE (optional) 12. Key in the AVS ZIP code and press [OK].
13. TOTAL OFFLINE SALES=XX 13. A receipt will print.
14. PRESS OK FOR CUSTOMER 14. Tear off the merchant receipt and press [OK]
COPY to print customer receipt.
LinkPoint 9100 Retail
Quick Reference Card
Application Version: 1.03-1.06
NOTE: If card is DECLINED, request another card for payment.
0205 ©2005 LinkPoint International, Inc.
ONLINE SALE
(Swiped)
FUNCTION DISPLAY MESSAGE OPERATOR ACTION
FUNCTION DISPLAY MESSAGE OPERATOR ACTION
ONLINE SALE
(Keyed)
FUNCTION DISPLAY MESSAGE OPERATOR ACTION
OFFLINE SALE*
*NOTE: Only perform an offline transaction if you are out of the wireless coverage area
or if no phone line is available. All offline transactions must be uploaded before
they can be settled. Please see the upload transactions section.
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0205 ©2005 LinkPoint International, Inc.
FUNCTION DISPLAY MESSAGE OPERATOR ACTION
1. IDLE PROMPT 1. Press [OK].
2. 1 CREDIT 2 DEBIT 3 EBT 2. Press [1].
3. 1 SALE 2 RETURN 3 VOID 3. Press [4].
4. SWIPE CARD OR KEY ACCOUNT # 4. Swipe card or manually enter the credit card
number and press [OK].
5. ENTER LAST 4 ACC # DIGITS 5. Either key in the last four digits of the card
OR ENTER EXPIRY DATE MMYY number and press [OK] or key in the four digit
card expiration date and press [OK].
6. ENTER 3-DIGIT CVV2 NUMBER 6. Key in either the 3-digit CVV2 number, the 4-
(optional) digit CID number or the 3-digit CVC2 number
and press [OK]. Press [OK] key to bypass the
prompt.
7. PHONE ORDER TRANSACTION 7. Either press soft key under the YES prompt
YES NO (optional) prompt processing a phone order or press the
soft key under the NO prompt if not.
8. MAKE IMPRINT IF CARD IS 8. Imprint card if present.
PRESENT (optional)
9. ENTER SALE AMOUNT 9. Key in the auth only amount and press [OK].
10. ENTER AVS ADDRESS (optional) 10. Key in the AVS address and press [OK].
11. ENTER AVS ZIP CODE (optional) 11. Key in the AVS ZIP code and press [OK].
12. CONNECTING... 12. If approved, a receipt will print.
13. PRESS OK FOR CUSTOMER COPY 13. Tear off the merchant receipt and press [OK]
to print customer receipt copy.
1. IDLE PROMPT 1. Press [OK].
2. 1 CREDIT 2 DEBIT 3 EBT 2. Press [1].
3. 1 SALE 2 RETURN 3 VOID 3. Press [5].
4. SWIPE CARD OR KEY ACCOUNT # 4. Swipe card or key in credit card number and
press [OK].
5. ENTER LAST 4 ACC # DIGITS 5. Key in the last four digits of card number and
OR ENTER EXPIRY DATE MMYY press [OK] or key in the card expiration date
and press [OK].
6. PHONE ORDER TRANSACTION 6. Either press soft key under the YES prompt
YES NO (optional) prompt processing a phone order or press the
soft key under the NO prompt if not.
7. MAKE IMPRINT IF CARD IS 7. Imprint card if present.
PRESENT (optional)
8. ENTER SALE AMOUNT 8. Key in the ticket only amount and press [OK].
9. ENTER AVS RESPONSE CODE 9. Key in the AVS response code and press [OK]
(optional) or press [OK] key to bypass.
10. ENTER AVS ACI (optional) 10. Key in the AVS ACI number and press [OK] or
press [OK] key to bypass.
11. ENTER AVS TID (optional) 11. Key in the AVS TID number and press [OK] or
press [OK] key to bypass.
12. ENTER APPROVAL CODE 12. Key in the previously obtained approval code
and press [OK].
13. ACCEPTED... 13. When completed, a receipt will print.
14. PRESS OK FOR CUSTOMER COPY 14. Tear off the merchant receipt and press [OK]
to print customer receipt copy.
1. IDLE PROMPT 1. Press [OK].
2. 1 CREDIT 2 DEBIT 3 EBT 2. Press [1].
3. 1 SALE 2 RETURN 3 VOID 3. Press [2].
4. ENTER PASSWORD (optional) 4. Key in the password and press [OK].
5. SWIPE CARD OR KEY ACCOUNT # 5. Swipe card or manually enter the credit card
number and press [OK].
6. ENTER LAST 4 ACC # DIGITS 6. Either key in the last four digits of card number
OR ENTER EXPIRY DATE MMYY and press [OK] or key in four digit expiration
date and press [OK].
7. ENTER SALE AMOUNT 7. Key in the return amount and press [OK].
8. ACCEPTED... 8. A receipt will print.
9. PRESS OK FOR CUSTOMER COPY 9. Tear off the merchant receipt and press [OK]
to print customer receipt copy.
1. IDLE PROMPT 1. Press the blue [F] key.
2. ADMIN MENU 1 REPRINT 2 REVIEW 2. Press [1].
3. REPRINT 1 MERCHANT 3. Either press the [1] key to reprint the merchant
2 CUSTOMER 3 BOTH receipt, the [2] key to reprint customer receipt
or the [3] key to reprint both.
4. REPRINT ENTER ITEM # 4. Key in the item number and press [OK] or
press [OK] for last transaction.
AUTH ONLY
CREDIT
RETURN
TICKET ONLY
REPRINT
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1. IDLE PROMPT 1. Press [OK].
2. 1 CREDIT 2 DEBIT 3 EBT 2. Press [2].
3. 1 SALE 2 RETURN 3. Press [1].
4. SWIPE CARD 4. Swipe debit card.
5. ENTER SALE AMOUNT 5. Key in the sale amount and press [OK].
6. ENTER PIN 6. Have the customer key in PIN and press [OK].
7. CONNECTING... 7. If approved, a receipt will print.
8. PRESS OK TO PRINT CUSTOMER 8. Tear off merchant receipt copy and press [OK]
COPY to print customer receipt copy.
1. IDLE PROMPT 1. Press [OK].
2. 1 CREDIT 2 DEBIT 3 EBT 2. Press [2].
3. 1 SALE 2 RETURN 3. Press [2].
4. ENTER PASSWORD 4. Key in the password and press [OK] key.
5. SWIPE CARD 5. Swipe debit card.
6. ENTER SALE AMOUNT 6. Key in the sale amount and press [OK].
7. ENTER PIN 7. Have the customer key in PIN and press [OK].
8. CONNECTING... 8. If approved, a receipt will print.
9. PRESS OK TO PRINT CUSTOMER 9. Tear off merchant receipt copy and press [OK]
COPY to print customer receipt copy.
1. IDLE PROMPT 1. Press the blue [F] key.
2. 1 REPRINT 2 REVIEW 2. Press [2].
3. 1 ITEM NUMBER 2 TOTALS 3. Either press the [1] key to review the batch by
3 OPERATOR ID item number, the [2] key to review the batch by
transaction totals or the [3] key to review the
batch by operator ID.
4. SELECT OFFLINE BATCH YES NO 4. To search offline batch, press the left soft key
(optional) under the YES prompt. To bypass this request,
press the right soft key under the NO prompt.
5. ITEM REVIEW ENTER ITEM # 5. If item number was chosen, enter item number
and press [OK] key.
6. CARDS 1 MASTERCARD 2 VISA 6. If totals review was chosen, press the [1] key
3 AMEX to view the MasterCard totals, press [2] key to
key to view the VISA totals or press the [3] key
to review the AMEX totals and so on.
7. OPERATOR TOTAL ENTER 7. If review by op ID was chosen, key in operator
OPERATOR ID ID number and press [OK] key or press [OK]
key for all operator totals.
1. IDLE PROMPT 1. Press the blue [F] key.
2. ADMIN MENU 1 REPRINT 2 REVIEW 2. Press [3].
3. REPORT 1 DETAILS 2 SUMMARY 3. Press the [1] key to print a detail report, press
3 OPERATOR ID the [2] key to print a summary report or press
the [3] key to print an operator ID report.
4. DETAIL REPORT 1 ITEM NUMBER 4. If detail report was chosen, press either the [1]
2 CARD TYPE 3 TXN TYPE key to print a report in the item number order,
press the [2] key to print a report in card type
order or press the [3] key to print report in the
transaction type order.
5. SELECT OFFLINE BATCH YES NO 5. To search offline batch, press the left soft key
(optional) under the YES prompt. To bypass this request,
press the right soft key under the NO prompt.
6. OP ID REPORT ENTER OPERATOR 6. If operator ID report was chosen, key in the
ID operator ID number, press [OK] key or press
[OK] key for all operator totals.
7. ...REPORT PRINTING, PLEASE WAIT 7. Please wait for the report to print. Press [CLR]
until idle prompt appears.
1. IDLE PROMPT 1. Press the blue [F] key.
2. 1 REPRINT 2 REVIEW 2. Press the [6] key.
3. ENTER PASSWORD 3. Key in the password and press [OK] key.
4. 1 PRINTER 2 BACKLIGHT 4. Press the [4] key.
5. COMMS 1 COMM TYPE 2 WIRELESS5. Press the [1] key.
6. COMMS TYPE...CHANGE? 6. To change mode, press the left soft key under
YES NO the YES prompt. To bypass request, press the
right soft key under the NO prompt.
7. COMMS TYPE CHANGE 7. Press the [CLR] key three times to return to
CONFIRMED! idle prompt.
FUNCTION DISPLAY MESSAGE OPERATOR ACTION
REVIEW
REPORTS
CHANGE
COMM.
MODE
0205 ©2005 LinkPoint International, Inc.
DEBIT SALE
DEBIT
RETURN
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1. IDLE PROMPT 1. Press [OK].
2. 1 CREDIT 2 DEBIT 3 EBT 2. Press [1].
3. 1 SALE 2 RETURN 3 VOID 3. Press [3].
4. ENTER PASSWORD 4. Key in the password and press [OK].
5. ENTER ITEM # 5. Key in the item number and press [OK].
6. VOID XXX TRAN TYPE X.XX NEXT 6. If the correct transaction information is display-
ed, press [OK], if not press [CLR].
7. VOID VISA CARD XXXXXXXXXXX 7. Press [OK] if the information is correct, if not,
XX/XX SWIPED press [CLR].
8. VOID ITEM X PRESS OK... 8. Press [OK] to void transaction.
9. ACCEPTED 9. A receipt will print.
10. PRESS OK FOR CUSTOMER COPY 10. Tear off the merchant receipt and press [OK]
to print customer receipt copy.
1. IDLE PROMPT 1. Press [OK].
2. MAIN MENU 1 CREDIT 2 DEBIT 2. Press [4].
3. BATCH MENU 1 CLOSE 2 INQUIRY 3. Press [4].
4. 1 ALL TRANS 2 SINGLE TXN 4. Press [2] to upload a single transaction.
5. ...UPLOAD ENTER PASSWORD 5. Key in the password and press [OK].
6. BATCH UPLOAD ENTER ITEM # 6. Upload a single transaction by entering the
transaction number, then pressing [OK].
7. BATCH UPLOAD XXX OFFLINE SALE7. If uploading a single transaction, the selected
$XX.XX transaction information will display, press [OK]
if the transaction is correct, if not, press [CLR].
8. CONNECTING... 8. A report will print.
NOTE: Please remember to close the batch after uploading the transactions.
1. IDLE PROMPT 1. Press [OK].
2. MAIN MENU 1 CREDIT 2 DEBIT 2. Press [4].
3. BATCH MENU 1 CLOSE 2 INQUIRY 3. Press [4].
4. BATCH UPLOAD 1 ALL TRANS 4. Press [1] key to upload all offline transactions.
5. ...UPLOAD ENTER PASSWORD 5. Key in the password and press [OK].
6. BATCH UPLOAD...YES NO 6. To upload offline batch, press the left soft key
under the YES prompt or to bypass the prompt
press the right soft key under the NO prompt.
7. CONNECTING... 7. Please wait.
8. BATCH UPLOAD... 8. Terminal displays batch information and prints
an upload report. Press the [CLR] key until the
idle prompt appears.
NOTE: Please remember to close the batch after uploading the transactions.
1. IDLE PROMPT 1. Press [OK].
2. MAIN MENU 1 CREDIT 2 DEBIT 2. Press [4].
3. BATCH MENU 1 CLOSE 2 INQUIRY 3. Press [1].
4. BATCH CLOSE ENTER PASSWORD 4. Key in the password and press [OK].
5. BATCH CLOSE PRINT REPORT? 5. Print the batch report copy by pressing the left
YES NO soft key under the YES prompt. Press the right
soft key under the NO prompt to bypass.
6. BATCH CLOSE 6. Press [OK] if batch totals are correct or press
CREDIT $XX.XX [CLR] if totals are not correct.
DEBIT/EBT $XX.XX
TOTAL $XX.XX
PRESS OK TO CONT
7. CONNECTING... 7. Please wait.
8. BATCH CLOSE CLOSED OK 8. When batch closes, terminal will print closing
receipt. Press [CLR] until idle prompt appears.
1. Before using the terminal for the first time, charge the battery at least five hours. Turn off
the terminal when charging.
2. Make sure the battery icon (upper right corner of display) is flashing while charging.
3. When charging for the first time, use a wall outlet. Do not use a car charger for the first-
time charge.
3. When charging the battery in a vehicle, use only a LinkPoint car charger plugged into the
cigarette lighter. Do not use an "inverter" or other device that has not been approved by
LinkPoint.
NOTE: The car charger is optional extra equipment.
3. Condition the battery. The battery will not reach full capacity until it has been conditioned
by charging and discharging several times. To do this, fully charge the battery as described
above. Then use the terminal until it starts to display the LOW BATTERY prompt during
transactions. Then fully recharge it. Repeat this process several times.
NOTE: The battery icon is only an approximate indicator of charge. The battery is not
low until the words "LOW BATTERY" actually start to appear during transactions.
4. After conditioning, it is not necessary to fully discharge the battery before recharging it.
UPLOADING
OFFLINE
BATCH
CLOSING
BATCH
UPLOADING A
SINGLE
OFFLINE
TRANSACTION
FUNCTION DISPLAY MESSAGE OPERATOR ACTION
0205 ©2005 LinkPoint International, Inc.
BATTERY
CHARGING
TIPS
VOID
NOTE: Please
perform this
procedure any
day terminal
transactions
occur. Failure
to do so could
delay final
payment.
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