Linksys PAP2-NA User manual

A Division of Cisco Systems, Inc.
®
Model No.
with 2 Ports for Voice-over-IP
Phone Adapter
PAP2-NA
User Guide
VoIP
VoIP

Phone Adapter with 2 Ports for Voice-over-IP
Copyright and Trademarks
Specifications are subject to change without notice. Linksys is a registered trademark or trademark of Cisco
Systems, Inc. and/or its affiliates in the U.S. and certain other countries. Copyright © 2005 Cisco Systems, Inc. All
rights reserved. Other brands and product names are trademarks or registered trademarks of their respective
holders.
How to Use this Guide
Your guide to the Phone Adapter has been designed to make understanding networking with the Phone Adapter
easier than ever. Look for the following items when reading this User Guide:
In addition to these symbols, there are definitions for technical terms that are presented like this:
Also, each figure (diagram, screenshot, or other image) is provided with a figure number and description, like
this:
Figure numbers and descriptions can also be found in the “List of Figures” section.
This exclamation point means there is a caution or
warning and is something that could damage your
property or the Phone Adapter.
word: definition.
This checkmark means there is a note of interest and
is something you should pay special attention to while
using the Phone Adapter.
This question mark provides you with a reminder about
something you might need to do while using the Phone Adapter.
Figure 0-1: Sample Figure Description
PAP2-NA-UG-50112B JL
WARNING: This product contains chemicals, including lead, known
to the State of California to cause cancer, and birth defects or other
reproductive harm. Wash hands after handling.

Phone Adapter with 2 Ports for Voice-over-IP
Table of Contents
Chapter 1: Introduction 1
Welcome 1
What’s in this Guide? 1
Chapter 2: Getting to Know the Phone Adapter 3
Back Panel Ports 3
Front Panel LEDs 4
Chapter 3: Connecting the Phone Adapter 5
Overview 5
Instructions for Connecting the Phone Adapter 5
Placement Options 7
Chapter 4: Using the Phone Adapter’s Interactive Voice Response Menu 8
Overview 8
Accessing the Interactive Voice Response Menu 8
Using the Interactive Voice Response Menu 8
Entering a Password 12
Configuring the Settings for Your Internet Phone Service 12
Appendix A: Troubleshooting 13
Common Problems and Solutions 13
Frequently Asked Questions 18
Appendix B: Windows Help 19
Appendix C: Glossary 20
Appendix D: Specifications 25
Appendix E: Warranty Information 27
Appendix F: Regulatory Information 28
Appendix G: Contact Information 29

Phone Adapter with 2 Ports for Voice-over-IP
List of Figures
Figure 2-1: Back Panel 3
Figure 2-2: Front Panel 4
Figure 3-1: Connect the Phone Adapter to Your Network and Telephone 5
Figure 3-2: Connect the RJ-11 Telephone Cable 5
Figure 3-3: Connect the Ethernet Network Cable 6
Figure 3-4: Connect the Power 6
Figure 3-5: Phone Adapter Sitting on a Surface 7
Figure 3-6: Attaching the Phone Adapter’s Base 7
Figure 3-7: Phone Adapter Standing on Base 7

1
Chapter 1: Introduction
Welcome
Phone Adapter with 2 Ports for Voice-over-IP
Chapter 1: Introduction
Welcome
Thank you for choosing the Linksys Phone Adapter with 2 Ports for Voice-over-IP. This Phone Adapter will allow
you to make phone or fax calls using the your broadband connection.
How does the Phone Adapter do this? Plug the Phone Adapter into your network router or gateway, and then
connect your phones or fax machines to the Phone Adapter. Each of the Phone Adapter’s two telephone jacks
operates independently, with separate phone service and phone numbers, so you can have up to two Internet
phone lines—telephone service delivered through your cable or DSL Internet connection.
But what does all of this mean? Networks are useful tools for sharing Internet access and computer resources.
With the Phone Adapter, your phones or fax machines can share your high-speed Internet connection and take
advantage of it. You will be able to make phone calls using the account you set up with your Internet phone
service provider,evenwhileyou’re surfingthe Internet.So, networksnot onlyare usefulin homesandoffices, but
also can be fun.
Use the instructions in the Quick Installation or this User Guide to help you connect the Phone Adapter after you
haveset upan account withyour Internet phoneservice provider.These instructionsshould beall you needto get
the most out of the Phone Adapter.
What’s in this Guide?
This user guide covers the steps for installing the Phone Adapter.
• Chapter 1: Introduction
This chapter describes the Phone Adapter’s applications and this User Guide.
• Chapter 2: Getting to Know the Phone Adapter
This chapter describes the physical features of the Phone Adapter.
NOTE: For information about your Internet phone service, refer to the materials provided by your
Internet phone service provider.

2
Chapter 1: Introduction
What’s in this Guide?
Phone Adapter with 2 Ports for Voice-over-IP
• Chapter 3: Connecting the Phone Adapter
This chapter instructs you on how to connect the Phone Adapter to your network and phones (or fax
machines).
• Chapter 4: Using the Phone Adapter’s Interactive Voice Response Menu
This chapter explains how to configure the Phone Adapter’s network settings using its Interactive Voice
Response Menu.
• Appendix A: Troubleshooting
This appendix describes some potential problems and solutions regarding use of the Phone Adapter.
• Appendix B: Windows Help
This appendix describes how you can use Windows Help for instructions about networking, such asinstalling
the TCP/IP protocol.
• Appendix C: Glossary
This appendix gives a brief glossary of terms frequently used in networking.
• Appendix D: Specifications
This appendix provides the technical specifications for the Phone Adapter.
• Appendix E: Warranty Information
This appendix supplies the warranty information for the Phone Adapter.
• Appendix F: Regulatory Information
This appendix supplies the regulatory information regarding the Phone Adapter.
• Appendix G: Contact Information
This appendix provides contact information for a variety of Linksys resources, including Technical Support.

3
Chapter 2: Getting to Know the Phone Adapter
Back Panel Ports
Phone Adapter with 2 Ports for Voice-over-IP
Chapter 2: Getting to Know the Phone Adapter
Back Panel Ports
The Phone Adapter’s ports are located on the back panel.
PHONE 1 Port For your primary Internet phone line, the PHONE 1 port allows you to connect your telephone
to the Phone Adapter using an RJ-11 telephone cable (not included).
PHONE 2 Port If you have a second Internet phone service account, then use the PHONE 2 port. It allows you
to connect a second telephone (or fax machine) to the Phone Adapter using an RJ-11
telephone cable (not included).
ETHERNET Port The ETHERNET port allows you to connect the Phone Adapter to your router or gateway using
a Category 5 (or better) Ethernet network cable.
POWER Port The POWER port is where you will connect the included power adapter.
Figure 2-1: Back Panel
NOTE: These Phone ports do not carry any voltage.

4
Chapter 2: Getting to Know the Phone Adapter
Front Panel LEDs
Phone Adapter with 2 Ports for Voice-over-IP
Front Panel LEDs
The Phone Adapter’s LEDs are located on the front panel.
PHONE 1 LED Blue. The PHONE 1 LED is solidly lit when a telephone or fax machine has a registered
connection to your Internet phone service provider through the PHONE 1 port. (The connection
is registered if your Internet phone service account is active.) This LED is not lit when there is
no registered connection. It flashes when the phone is being used or an incoming call has
been detected.
PHONE 2 LED Blue. The PHONE 2 LED is solidly lit when a telephone or fax machine has a registered
connection to your Internet phone service provider through the PHONE 2 port. (The connection
is registered if your Internet phone service account is active.) This LED is not lit when there is
no registered connection. It flashes when the phone is being used or an incoming call has
been detected.
ETHERNET LED Blue. The ETHERNET LED lights up when the Phone Adapter is connected to your network
through the Ethernet port. It flashes when there is data being sent or received through the
Ethernet port.
Power LED Blue/Red. The Power LED lights up when the Phone Adapter is powered on and ready. It
flashes when the Phone Adapter is booting up, undergoing a self-test, or performing a
firmware upgrade.
The LED lights up red when the Phone Adapter has failed its self-test or is malfunctioning.
Refer to “Appendix A: Troubleshooting” for more information.
Figure 2-2: Front Panel

5
Chapter 3: Connecting the Phone Adapter
Overview
Phone Adapter with 2 Ports for Voice-over-IP
Chapter 3: Connecting the Phone Adapter
Overview
This chapter gives instructions on how to connect the Phone Adapter to your network and telephones or fax
machines. Shown below is a connection diagram displaying a typical setup.
This chapter also describes the Phone Adapter’s placement options. You can place it flat on a surface, attach the
Phone Adapter’s base so it can stand in place, or mount the Phone Adapter on a wall.
Instructions for Connecting the Phone Adapter
If you already have an account set up with your Internet phone service provider, then proceed to step 1.
If you do not have an account set up with your Internet phone service provider, then go to your provider’s website
and sign up for service. After you have set up an account, proceed to step 1.
1. Using a telephone cable, connect your telephone to the PHONE 1 port of the Phone Adapter.
2. If you have a second Internet service account, then connect another telephone or a fax machine to the
PHONE 2 port of the Phone Adapter.
Figure 3-1: Connect the Phone Adapter to Your Network and Telephone
Figure 3-2: Connect the RJ-11 Telephone Cable
Telephone
Router
Cable/DSL
Modem
Internet Phone Adapter
IMPORTANT: Do not connect either of the Phone ports
to a telephone wall jack. Make sure you only connect a
telephone or fax machine to either of the Phone ports.
Otherwise,the Phone Adapter or the telephone wiring
in your home or office may be damaged.
IMPORTANT: The Phone Adapter includes a ringer
(ring signal generator), which is a source of hazardous
voltage. When the ringer is activated by an incoming
call, do not touch the Phone port wires, the wires of a
cable connected to either of the Phone ports, or the
internal circuitry of the Phone Adapter.

6
Chapter 3: Connecting the Phone Adapter
Instructions for Connecting the Phone Adapter
Phone Adapter with 2 Ports for Voice-over-IP
3. Connect the included Ethernet network cable to the ETHERNET port of the Phone Adapter.
Connect the other end to the one of the Ethernet ports on your router or gateway.
4. Connect the included power adapter to the POWER port on the back panel of the Phone Adapter.
Connect the other end to a standard electrical outlet.
5. The Power, Ethernet, and Phone LEDs will be solidly lit when the Phone Adapter is ready for use.
6. Follow the instructions provided by your Internet phone service provider.
If you need to manually configure the Phone Adapter’s network settings, you can use the telephone; for
instructions, proceed to “Chapter 4: Using the Phone Adapter’s Interactive Voice Response Menu.”
The installation of the Phone Adapter is complete. Now you can pick up your phone and make calls.
Proceed to the next section, “Placement Options,” if you want to attach the Phone Adapter’s base.
Figure 3-4: Connect the Power
Figure 3-3: Connect the Ethernet Network Cable
NOTE: Dial 1 + area code + phone number for all calls, including local ones.