
to
give
us
some information when you
contact
us:
• your
product
model, hardware revision and serial number;
•
the
name
of
your InternetService Provider
(ISP);
and
•
proof
that
you purchased
the
product,
with
the
date
of
the
purchase shownand place where
it
was purchased
WE WI
LL
ALWAYS NEEDA DATED PROOF OF
OR
IGINAL PURCHASE
TO
PROCESS WARRANTY CLAIMS.
Sometimeswe will need you
to
send the productback
to
us
so
that
we can fix
or
replace it.
If
we
askyou
to
return
your product
to
us
by
post, you will be given a Return MaterialsAuthorization (RMA) numberand we'll tell you where
to
send
the
product.
You
will need
to
make sure
the
product isproperly packaged andshipped, andyou will be
responsible
for
the costs
of
returning your product
to
us.
We
need
to
identifyyour productwhen
it
reaches us, so
you'll need
to
include
the
RMA numberAND a copy
of
yourdated proof
of
original purchase (please keep
the
original)
with
the
returned product.
We
also recommend
that
you send
the
package
by
registered and insured mail
or
by
overnightcourier
to
protect
the
packagewhile
it
is in transit.
What
happens
when
I
return
my
produ
ct?
Defectiveproductscovered
by
this warrantywill be replaced
without
charge
with
the
same product
or
an equivalent
product
of
equal
or
greatervalue,
or
Belkin will provideyou
with
a refund
of
the purchase price
of
the
product, minus
any rebates and discounts. The remedy offered will bedetermined by Belkin in
its
sole discretion.
We
can onlyshipreplacement
or
repaired products
to
locations in the countrywhere the original productwas purchased.
Belkin mayneed
to
delete all
or
part
of
yourdata
to
repair
or
replace your product. Belkin mayalso install software
updates
as
part
of
warranty service. PLEASE MAKE SURE THATYOU BACK UP ALL OF YOUR DATA
ON
THE
PRODUCT BEFORE SENDING IT IN FOR REPAIR
OR
REPLACEMENT BELKIN IS NOTRESPONSIBLE FOR
ANY
LOSS OFDATA
OR
SOFTWARE DURI
NG
WARRANTY SERVICE.
Replacements
not
covered underwarranty
or
yourrights underconsumer lawmayberefused
by
place
of
purchase,
or
may be subject
to
charge.
T
ec
hni
cals
upport
This
warranty
is
not
a service
or
support
contract
Details on
our
technical supportofferings and policies (including
any applicable fees) can be found
at
http://www.belkin.com/support
or
http://support.linksys.com.
Belkin provides many differentoptions
to
supportyou. Please clickon
or
go
to
the
appropriate website below
for
more details. Please make sure
to
change
to
your local
country
if
necessary.
• Belkin and Wemo Products: http://www.belkin.com/support
• Linksys Products: http://support.linksys.com
Along
with
the
Limited Warranty, Belkin provides ComplimentaryAssistedTechnical Support
for
the
Warranty Period
to
get
your hardware
up
and running. ComplimentaryAssistedTechnical Support includestechnical support(by
phone) and live
chat
(through your computer).
At
this
time, live
chat
isonly available in certain countries. Please
visit
our
websites(indicated above) in your local area
for
details.
Foradditional
support
beyond
the
Complimentary AssistedTechnical Support period
or
for
assistance on advanced
features beyond basic support, please
contact
our
Technical Support team
to
learn more
about
how
we can helpyou
get
the
most
out
of
your product. Please note
that
you may be assessed a fee
to
speak
with
our
technician
if
you
contact
us
outside
the
ComplimentaryAssisted Technical Support period.
Additional information on some
of
our Premium Support Offeringscan be found at:
Linksys Networking Products -http://www.linksys.com/us/premium-support/
Belkin and Wemo Networking Products-http://www.belkin.com/us/belkin-premium-support/
Please Note: Some
of
these offeringsmay
not
be offered inyourcountry
Telephone supportmay
not
be available where you live and may be subject
to
charge.