Lively Mobile Plus User manual

Quick Start
Guide

1
Your Lively Mobile Plus
Speaker
Service Indicator
Battery Indicator
Call Button
Microphone

2
Lanyard Slot
Power Button
Charging Contacts
Serial Number

3
Set Up Your Charging Dock
Plug in your charging dock. The power indicator will illuminate green.

4
Power On Your Lively Mobile Plus
1. Lower your Lively Mobile Plus into the
charging dock.
2. Please follow audible instruction from
your device. The setup process will take
several minutes.
3. Please contact Customer Care (1-800-733-6632)
in case of any setup issue.

5
Using Your Lively Mobile Plus
• Call LivelyTM Urgent Response (for help in any
situation): Press the Call Button briefly
• Call 911 (in case of a critical emergency):
Press and hold the Call Button for 5 seconds

6
When to Charge Your Lively Mobile Plus
We recommend charging each night when you go
to bed.
When the battery is low, the Battery Indicator will
flash red.

7
LivelyTM Fall Detection (Available with select Lively Health and Safety Plans)
• Wear Lively Mobile Plus around the
neck (as shown) with the included
Fall Detection Lanyard
• Fall Detection feature will not work
with other accessories
• Fall Detection does not detect 100%
of falls. Users should always push
their button when they need help,
if possible.

8
LivelyTM Link app (Available with select Lively Health and Safety Plans)
The Lively Link app keeps your loved ones informed
about your health and safety. Caregivers will receive:
• Emergency Alert when Urgent Response is called
• Location Information
• Device and Battery Status
Download from the App Store or Google Play Store

9
Useful Tips
• Contact Urgent Response for emergencies or non-emergencies, 24/7
• Contact Urgent Care to speak with Registered Nurses and Doctors without
an appointment, 24/7 (Available with select Health and Safety Plans)
• Your Lively Mobile Plus is waterproof and can be worn in the shower.
Waterproof rated for up to 3 feet for up to 30 minutes
• If you cannot locate your Lively Mobile Plus, please call Customer Care
(1-800-733-6632)

10
About the Indicator Lights
Battery Indicator
Color Pattern Meaning
O None Battery does not require charging or the
device is powered o
Green Solid Battery is fully charged; ready to use
Green Flashing Battery is charging
Red Flashing Battery is low; needs to be charged
Service Indicator
Color Pattern Meaning
Green Flashing Good cellular coverage; ready to use
Red Flashing No cellular coverage; try another
location

To learn more, visit lively.com/Support
5STAR4-QSG-V3 GDT-2463