
Note Using the Lumbar function will stop all other massage features. If the massage
feature is running and either Lumbar button is pressed, the massage will stop.
The Headrest/Recline/Lumbar buttons only allow one operation at a time. This is to
ensure safety for the user and longevity of the system.
If the Hand Control is disconnected from the system and then reconnected, the Hand
Control will take several seconds to connect to the system. The Hand Control will
flash three times to indicate that it has successfully connected.
Error:
Button is pressed but
the system does not
show movement.
If a Headrest/Recline/Lumbar button is pressed and no motion occurs, the Hand
Control could be in the lock out state.
1) Wait for at least 10 seconds and press the button again.
2) If motion does not occur ensure the Hand Control is connected.
3) Unplug the piece of furniture from the wall outlet.
4) Wait at least 30 seconds.
5) Lift the back panel and locate the zipper pouch.
6) Unzip the pouch and locate the Hand Control cord
7) Ensure that there are no frayed, pinched, exposed, or otherwise damaged
wires. Do not connect the Hand Control if the cord is damaged in any way.
8) Ensure that the Hand Control is securely connected to the Junction with
the white connectors (shown below).
9) Zip the pouch and reset the back panel.
Hand Control Connector
Error:
Headrest or Recline
motor does not
function.
If a Headrest or Recline motor does not function, a motor connection could
have become disconnected.
If the Headrest motor does not function:
1) Unplug the piece of furniture from the wall outlet
2) Wait at least 30 seconds
3) Lift the back panel to reveal zipper pouch.
4) Unzip pouch to reveal the Junction.
5) Locate the Headrest motor cord (shown below).
6) Ensure that there are no frayed, exposed, or otherwise damaged wires. Do
not connect the motor if the cord is damaged in any way.
7) Ensure that there is nothing blocking the path of the motor or
connected frame.
8) Zip the pouch and reset the back panel.
9) If the motor still does not function, contact your furniture provider so
they may replace or repair the faulty part.
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