Living Water Essentials U7 User manual

EA-03190
DBG Group Investments, LLC
300 East Valley Drive
Bristol, VA 24201
[phone]
OWNER’S MANUAL • U7 MODEL WATER ON ZER
CAUTION: Read manual carefully for
proper procedures and operation.
EA-03190
©2009 DBG Group In estments, LLC. All rights reser ed.

PLEA E READ THI MANUAL PRIOR TO IN TALLATION AND OPERATION
Important Safety Information
To reduce the risk of fire, electrical shock, or injury:
• Use only as described in this manual. Use only manufacturer’s recommended attachments.
• Do not handle plug or appliance with wet hands.
• Unplug cord from outlet before servicing or changing filters.
• Do not use with damaged cord or plug.
• Do not unplug by pulling on cord. To unplug, grasp the plug, not the cord.
• Do not operate if connections leak or leakage appears when water source is turned on.
• Do not attempt to remove the back cover or attempt to access the inner workings of the ionizer. There are no self-
serviceable components, aside from filter replacement, which is accessed by a removable cover panel.
• Keep unit away from extreme environmental conditions.
• Maintain a clean and dry area around the ionizer. Never allow the unit to sit in standing water.
• Your new water ionizer is intended as a point-of-use appliance only. Serious damage may result from misuse
of your unit.
• Do not use with micro-biologically unsafe water.
• This unit must be used in conjunction with the pre-conditioning unit. t is not intended for use with reverse osmosis
systems and/or water softening systems.
• DO NOT DR NK THE WATER DUR NG THE AUTOMAT C CLEAN NG CYCLE. The cleaning cycle will occur after every
30 liters of water flow. This feature helps keep minerals from building up on the electrode. The citric acid cleaning
cartridge is used every 2850 Liters to clean the system.
• No medical claims have been made by the manufacturer or distributor. Always see your physician at the first signs of
illness. The manufacturer or distributor is not responsible for adverse effects that may result from the use or misuse
of ionized water.
CAUTION: Damage will occur if unit is exposed to hot water. Be certain that only cold or room temperature water enters the water
ionizer. A temperature sensor will protect the unit temporarily, but continued use of hot water will damage the ionizer.
2
PLEA E READ THI MANUAL PRIOR TO IN TALLATION AND OPERATION
I PORTANT NOTICE: Failure to install according to the Installation Guide and in accordance with applicable city, state and local
plumbing codes can result in leaks and/or water damage and will void your warranty. Consult a professional for installation. We
expressly disclaim any liability for damage caused by leaks and/or other water damage.
Chlorine and pH Test Reagents
• Do not expose the pH or chlorine test reagents to extreme heat or flames. They are combustible. Store in a cool/dry
location. Keep the reagents tightly sealed and store out of the reach of children.
• Do not drink the pH or chlorine test reagents or allow them to get into your eyes. Do not apply to the body.
o f either is ingested, do not induce vomiting and call a physician or poison control immediately.
o f either gets into your eyes, flush immediately with cool water. Call a physician.
o f either gets on your body, wash off immediately with cool water. Call a physician.
Disclosures:
• No medical claims are made by the manufacturer or distributor or are they responsible for any adverse effects that
may result from the use, or misuse of ionized water.
• Verify with your physician that prescribed medications or existing conditions will not be affected by drinking alkaline
water.
• Do not take medications with alkaline water as alkaline ionized water may increase the effectiveness of the
medication.
• Do not drink alkaline water if you have achlorhydia.
• Consult your physician before drinking alkaline water if you have:
o A chronic disease
o A dysfunctional liver or intestines
o Are currently under medical treatment
• Consult your physician if you have sensitive skin or allergies before using acidic water on your skin or hair.
• Consumption of alkaline water that is too high (greater than pH 9.5) may cause diarrhea or other symptoms.
• The unit is NOT NTENDED for use on microbiologically unsafe water. f you are unsure of the safety of your water
source, have your water tested by a qualified water testing laboratory.
• Failure to comply with installation and operation instructions provided in this user’s manual, or modification of any
part of the system, may invalidate the warranty. We are not liable for damage to the unit or personal injury as a result
of improper installation or operation of the system.
I PORTANT: DO NOT drink any of the following water types:
• ANY acidic water
• High pH alkaline water (above 9.5 pH)
• Water produced during the auto flush (electrode cleaning) process.
• When no pH value is displayed on the LED display.
• When the u7 unit has not been used for more than two days, let water run for 30 seconds before consuming.
3

PECI FIC AT IO N
Model: Living Water Essentials Model U7
Voltage: 120 VAC 60 Hz or 220~240 VAC 50 Hz
Power: 1w–380w
Dimensions: 7.25”d x 9.25”w x 14.75”h (184.2 x 275 x 374.7mm)
Alkaline water flow rate: 1 gallon / per min (MAX)
Acidic water flow rate: 0.5 gallon / per min (MAX)
Method: nverter & continued electrolysis
Electrolysis chamber: 7 Platinum baked titanium plates
ORP output: -250 to -700mv
Filter life 3000 gallons (12000L)
Filter chlorine removal: <0.0001 PPM
Water pressure 7-50 psi
5
PA C K A G E C O N T E N T
All required accessories for a normal installation are included with the purchase of your water ionizer.
Other parts which are not included may be required for your specific installation needs.
Carefully unpack your water ionizer, making sure all the parts listed on the diagram are enclosed.
LWE faucet
Additional Required Component
The LivingWater EssentialsWater onizer System includes a water pre-conditioning assembly that incorporates
stage 1 and stage 2 filter/mineralization cartridges.The quality and content of the source water provided to the water ionizer
has a direct affect on the quality of the ionized water produced.This is true of ANY water ionizer. Tap water provided by
municipal water companies typically has a pH value between 7.1 and 7.3 and a moderate water hardness of between 80 and
140 parts per million. Such water will generally result in the production of high quality ionized water. Water supplied from
other sources may vary considerably in quality and content. Low pH water (typical of some well water) may require an
additional pre-remineralization cartridge to enhance water ionization. Water with excessive sediment (typical of well water)
generally requires a sediment prefilter.Your Dealer can help you decide if additional water conditioning is required.
nlet adapter
nlet ball valve
Flexible 3/8”
tubing
Rubber
o-ring
Split
washer
LWE Faucet Installation Kit
Threaded
shafts
Long nuts
Water upply
Adapter Assembly
4
THAN K YOU FOR PURCHA ING YO U R
LIVI N G WATER E ENTI A L U7 WATER IONIZER Y TEM
You have purchased the finest water ionizer on the market today. With proper care, your Living Water Essentials will
provide you and your family with clean, safe and health promoting ionized water for years to come. Please read this
owner’s manual before installing and using your Living Water Essentials to ensure the system’s proper use and long
service life. We suggest you keep your owner’s manual handy for ready reference as it contains many useful suggestions
on how to use the many different types of ionized water your Living Water Essentials water ionizer system will produce.
NOTE: lease begin drinking alkaline water gradually as it is detoxifying. For example, drink 16 oz. of Level 1 water for several days,
gradually increasing the amount you consume to your full daily amount of water. Increase one level each week until you are drinking
your full daily amount of water on Level 3 (highest pH level).
Following this gradual procedure will minimize unpleasant effects of detoxification, such as cold or flu-like symptoms,
headaches, rashes, diarrhea and/or nausea. You may notice differences in bowel habits during the first days at each pH
level. Urine frequency may increase and color may darken as more water is consumed and your body detoxifies.
Eventually the color decreases as your body adjusts to the cleansing.
f detoxification symptoms become uncomfortable, it is suggested that you decrease to a lower level alkaline water until
these symptoms subside and gradually build up again to higher levels.
We recommend drinking a minimum of half your weight in ounces per day for hydration. Remember, this is a
minimum. One quart for every 30 pounds of body weight is better, and you can increase further as you are able.
• Water will have the strongest pH and the most ionization if the flow rate is low, approximately 2 liters per minute as displayed on the
screen, or so that it takes 20-30 seconds to fill an 8 ounce glass. You will see many tiny bubbles in the water to indicate the ionization.
!WARNING: Use the ‘Filtered Water Only’ setting to consume medications (neutral pH of 7), as alkaline water will
increase the potency of many medications. Check with your health practitioner to make sure prescribed medications
for existing conditions will not be adversely affected by drinking alkaline water.
• Never drink the acidic water by-product from your unit.
NOTE: pH value setting versus actual water can be +5%
-

6
I N TA L L AT I O N
Setup Illustration
Cold water
supply shut
off valve
Water supply
adapter
assembly
RS 232
connection
from faucet to
U7 unit
3/8” white tubing connects water
supply adapter assembly to
Pre-Conditioning unit NPUT
Pre-Conditioning
unit
3/8” white tubing connects
Pre-Conditioning unit OUTPUT to
faucet FEED WATER stainless steel
flexible hose quick connect
3/8” white tubing connects faucet OUT
WATER stainless steel flexible hose quick
connect to NPUT on u7 unit
3/8” ALKAL NE flexible tubing from faucet
connects to ALKAL NE quick connect on U7 unit
AC D C ¼” tubing from faucet connects
to AC D C quick connect on U7 unit
7
I N TA L L AT I O N
I PORTANT NOTICE: Installation by a licensed plumber is recommended. Failure to install according to the Installation Guide and in
accordance with applicable city, state and local plumbing codes can result in leaks and/or water damage and will void your warranty.
We expressly disclaim any liability for damage caused by leaks and/or other water damage.
NOTE: The installation information provided may differ for your specific installation. Read the installation section thoroughly before
you begin as additional installation parts may be required beyond what are included. If you are unsure what parts are required or how
to make the physical connections, it is strongly recommended you contact a licensed plumber.
• The water ionizer MUST be plugged into a grounded (three prong) 120 Volt US/Canada electrical outlet that is
installed in accordance with all local codes and ordinances. Check with a qualified electrician if you are not sure
whether the electrical outlet you intend to use is properly installed. Do not modify the electrical power cord or plug
provided with the water ionizer and do not use a three-prong to two–prong adapter. mproper grounding can result in
risk of electric shock as well as damage to the water ionizer.
• Do not plug the water ionizer into an electrical outlet that will result in exceeding the amperage rating of the outlet or
electrical wiring. This can result in fire, personal injury or damage to the water ionizer.
• The water ionizer must operate in a dry location to prevent risk of electrical shock and/or damage to the unit.
• The water ionizer must operate on a FLAT/hard/level surface.
• The water ionizer must be used in conjunction with the pre-conditioning unit. The Living Water Essentials pre-
conditioning unit incorporates a high quality internal filter that filters input water for purity. f your water source is
exceptionally hard or if your water source comes from a private or communal well, it is recommended you install a
hard water/well water prefilter in line BEFORE the pre-conditioning unit. Well water may also require a pre-sediment
filter. Failure to properly pre-condition the input water could result in damage to the water ionizer. Contact your
Dealer or our Customer Support for more information.
• Maximum water pressure is 50 PS . Operating the water ionizer above this pressure will cause damage to the unit. For
psi >50 use of a pressure regulator may be required.
• Connect the water ionizer ONLY to a COLD water supply. NEVER run hot water through the unit. Damage will occur if
HOT WATER is supplied to the water ionizer.
• DO NOT DR NK WATER PRODUCEDWHEN THEWATER ON ZER S N TS CLEAN NG CYCLE. The cleaning cycle
will automatically activate after every 40 liters of water is produced. This feature helps keep minerals from building up
on the electrolysis plates.
• Use the “Filtered Water Only” setting when taking medications. Alkaline water will increase the potency of many
medications. Check with your physician to make sure prescribed medications for existing conditions will not be
adversely affected by drinking alkaline water on a daily basis.
NOTE: Insert water supply and drain lines into the quick connects until they will not go in any further. Use of the locking clip to prevent the
tube from coming loose is a must. Give each line a slight tug at the point of connection to make sure the lines are properly connected and
that they do not slip out. This step will ensure proper installation and avoid possible leaks from improperly installed lines.

Installing the Water upply Adapter Assembly
NOTE: Actual installation may vary from picture as connections may differ from illustration. Additional parts may be rquired for your
specific installation need.
NOTE: Be sure to use plumber’s tape on the threads to prevent leaks.
• Turn off the water source. f the water shut off is not located under the counter,
then the main water valve should be shut off.
• Open the sink faucet (cold side) to release pressure. Disconnect the cold water
line from the shut off valve. nstall the inlet adapter to the cold water line. D
• Connect inlet ball valve to the adapter. E
• Connect cold water supply line to inlet adapter. F
Installing the Pre-Conditioning Unit
NOTE: You need to remove the lock collar from the quick connect fitting before you can install the tubing. Reattach the lock collar
after inserting the tube.
• Locate wall-mount position for easy maintenance of the Pre-Conditioning Unit. Allow at least 2 inches from base of
cabinet for ease of maintenance.
• Remove nut from ball valve. Slide nut over 3/8 inch flexible tubing and attach to ball valve. Tighten nut completely.
• Cut tubing to the length required to reach the N quick connect on the Pre-Conditioning Unit. Remove lock collar
from the N quick connect and insert the tubing; reattach lock collar. Do not kink tubing.
• Using another piece of the 3/8 inch tubing, insert into the OUT quick connect on the Pre-Conditioning Unit. Be sure
to remove the lock collar first and reattach once tubing is inserted.
• Connect the opposite end to the FEED WATER quick connect on the faucet.
• Refer to set up illustration (p.7) for connection points.
NOTE: Insert water supply and drain lines into the quick connects until they will not go in any further. Give each line a slight tug at
the point of connection to make sure the lines are properly connected and that they do not slip out. This step will ensure proper
installation and avoid possible leaks from improperly installed lines.
89
Installing the Living Water Essentials Delivery Faucet
!WARNING: Installation in a granite surface or porcelain sink requires professional installation as specialized tooling is needed.
• A 1 3/8 inch hole is required to mount the Living Water Essentials faucet. Determine where you want to locate the
Faucet.
NOTE: You will need a 1 3/8 inch hole in the sink lip or countertop in which to mount the Living Water Essentials faucet. If you have a
fixture you do not use or can live without (like a soap dispenser) you might consider removing that fixture and using that hole if it is
large enough. If this option is not available, you will need to drill a new hole. The material you are cutting through will determine what
type of hole saw is required. Check with your local hardware store to find out what type of hole saw you will need.
• Drill a 1/8 inch pilot hole in the selected location using a 1/8” drill bit.
• Drill a 1 3/8 inch hole using a 1 3/8 inch hole saw.
• Slide the rubber o-ring over all tubes to set in the grove on the base of the Living
Water Essentials faucet. A
• Screw threaded shafts into holes on base of faucet. B
• Slide the tubes on the base of the faucet through the hole and mount the faucet
on the sink or countertop.
• Underneath the sink, slide the split washer around the tubing as shown. B
• Thread the long nuts on the shafts and tighten the split washer to the
underside of the counter to secure the Living Water Essentials faucet to the
countertop. C
A
B
C
ColdWater Line
nlet Adapter
nlet Adapter
nlet Ball
Valve
F
DE

Installing the Living Water Essentials U7
NOTE: You need to remove the lock collar from the quick connect fitting before you can install the tubing. Reattach the lock collar
after inserting the tube.
• Connect length of 3/8 inch tubing to the OUT WATER quick connect on the Living Water Essentials faucet. Connect
opposite end to the NLET on the u7 unit.
• Take the gray ALKAL NE flexible tubing from the Living Water Essentials faucet and connect to the ALKAL NE quick
connect on the u7 unit.
• Take the white AC D C flexible tubing from the Living Water Essentials faucet and connect to the AC D C quick
connect on the u7 unit.
NOTE: Insert water supply and drain lines into the quick connects until they will not go in any further. Give each line a slight tug at
the point of connection to make sure the lines are properly connected and that they do not slip out. This step will ensure proper
installation and avoid possible leaks from improperly installed lines.
• Take the RS232 Connection from the Living Water Essentials faucet and connect to the CONNECTOR on the back of
the u7 unit. Tighten securely.
• Verify the power selector switch is in the proper position for your power supply (115 volt vs. 220 volt). Attach power
cord.
• Set unit into place under cabinet, making sure none of the flexible tubes are kinked.
• Open the water supply valve, checking for leaks.
• Plug in unit to power supply.
• Turn on power switch on front of u7 unit.
10 11
G
O P E R AT I O N
NOTE: lease begin drinking alkaline water gradually as it is detoxifying. For example, drink 16 oz. of Level 1 water for several days,
gradually increasing the amount you consume to your full daily amount of water. Increase one level each week until you are drinking
your full daily amount of water on Level 4 (highest pH level). Following this gradual procedure will minimize unpleasant effects of
detoxification, such as cold or flu-like symptoms, headaches, rashes, diarrhea and/or nausea. You may notice differences in bowel
habits during the first days at each pH level. Urine frequency may increase and color may darken as more water is consumed and your
body detoxifies. Eventually the color decreases as your body adjusts to the cleansing. If detoxification symptoms become
uncomfortable, it is suggested that you decrease to a lower level alkaline water until these symptoms subside and gradually build up
again to higher levels.
The upper spout on the Living Water Essentials is the selected pH level. The lower spout is the drain water.
Acidic: Acidic water is a pH level of 5.0-6.5. This water is an astringent and is excellent for cleaning.
This is not drinking water.
Filtered Water: Neutral water is a pH level of 7.0. This water should be used when taking medicines or with
baby formula.
Alkaline L: Alkaline L is a pH level of 8.0-8.5. Begin drinking water from this level for the first week,
gradually increasing your consumption.
Alkaline M: Alkaline M is a pH level of 8.5-9.0. Drink water from this level once you are adjusted to
Alkaline L, gradually increasing your consumption.
Alkaline H: Alkaline H is a pH level of 9.0-9.5. Drink water from this level once you are adjusted to
Alkaline M, gradually increasing your consumption. This is the ideal setting once the body has
adjusted to alkaline water. n the fourth week and thereafter, use this water for drinking,
cooking, coffee and tea.
NOTE: pH is measured on a scale from 0 to 14.0 with 7.0 pH being neutral; the water being neither alkaline nor acidic. The total pH
will be 14. For example, if the U7 unit is producing alkaline pH 9.5 water (delivered at the upper spout), the acidic water being
delivered at the lower spout will have a pH of approximately 4.5 acidic.
I PORTANT: DO NOT drink any of the following water types:
• ANY acidic water
• High pH alkaline water (above 10.0 pH)
• Water produced during the auto flush (electrode cleaning) process.
• When no pH value is displayed on the LED display.
• When the u7 unit has not been used for more than two days, let water run for 30 seconds before consuming.
Acidic Tubing Alkaline Tubing
Out Water
Quick
Connect
Feed
Water
Quick
Connect
RS232
Connection
After Installation
• Let the water run for 2 minutes through the faucet to remove the air from the lines.

To Produce Acidic Water (Living Water Essentials Faucet Control Panel)
• Press the ‘AC D C’ button to select the acidic pH desired. Continue to press the button until the desired acidic pH value is
displayed on the LED display. Acidic pH ranges from 5.0 to 6.5 pH
• Turn on the Living Water Essentials faucet. The acidic water selected will flow out of the upper spout in approximately 10
seconds. The alkaline water produced will flow out of the lower spout.
• The LED display will be RED.
• The Living Water Essentials faucet LED screen will go into the stand-by mode unless auto reverse flush (electrode
cleaning) is activated.
• After a short period, the LED display will go dark to conserve energy.
• The Living Water Essentials faucet will automatically return to the alkaline production mode when activated again.
To Produce Filtered Only Water (LivingWater Essentials Faucet Control Panel)
NOTE: Filtered only water has a pH very close to the pH of your tap water. Most municipally provided water has a pH value of 7.0 or
slightly above. Use filtered water when preparing baby formula and when taking medicine.
• Press the ‘ALKAL NE’ button until the “CLN” on the control panel is turned on.
• Turn on the Living Water Essentials faucet. The filtered only water selected will flow out of the upper spout in approximately 10 seconds.
• The LED display will be green.
• Water will flow from BOTH the upper and lower spouts. DR NK THE WATER FLOW FROM THE UPPER SPOUT.
• The Living Water Essentials faucet LED screen will go into the stand-by mode unless auto reverse flush (electrode
cleaning) is activated.
• After a short period, the LED display will go dark to conserve energy.
12 13
L E D D I P L AY
H
To Produce Alkaline Water (Living Water Essentials Faucet Control Panel)
• Press the ‘ALKAL NE’ button to select the alkaline pH desired. Continue pressing the button until the desired alkaline
level is indicated on the ‘L’, ‘M’ and ‘H’ lights:
H: pH 9.0 ~ pH 9.5 (level 3 drinking water)
M: pH 8.5 ~ pH 9.0 (level 2 drinking water)
L: pH 8.0 ~ pH 8.5 (level 1 drinking water)
• Turn on the Living Water Essentials faucet.
• The alkaline water selected will flow out of the upper spout in approximately 10 seconds.
• Acidic water will flow out of the lower spout. DO NOT drink water from the lower spout when producing alkaline
drinking water.
• The LED display will be GREEN.
• The Living Water Essentials faucet LED screen will go into the stand-by mode unless auto reverse flush (electrode
cleaning) is activated.
• After a short period, the LED display will go dark to conserve energy.
LED screen
Light indicates reverse flush
Light indicates electrolysis stage
Alkaline water button
Light indicates acidic water mode
Acidic water button
Light indicates auto-flush mode
Set button
Light indicates filters need changing
Automatic Electrode Cleaning
• Your water ionizer has an automatic electrode cleaning feature built in that reverses water flow across the electrodes
keeping the system operating at peak efficiency. The system is programmed to enter the automatic cleaning mode after
each 30 L of ionized water is produced. After 2850 Liters, the unit requires use of a citric acid cleaning cartridge to clean
the system properly.
• The automatic cleaning cycle is short, only requiring one liter of water to clean the electrodes.
• After the cleaning cycle is complete, alkaline and acid water is available for use.
NOTE: Cleaning cycle occurs every 30 Liters of total water usage. Total water usage includes both alkaline and acidic water produced.

15
MAINTENANCE
The Living Water Essentials u7 unit automatically keeps track of the volume of water that is processed by the Pre-
Conditioning water filtration unit. The change alert ’L FE’ light on the Living Water Essentials faucet control panel will
light up when approximately 10,000L of water has passed through the Pre-Conditioning unit to notify you that a filter
change is needed. f your water begins to have a bad taste or odor, it is an indication that your tap water is of lower
quality and it is time to change your filters. Use of the citric acid cleaning cartridge is required every 2850 Liters to clean
the U7 system.
I PORTANT: When the filter ‘LIFE’ light lights, the u7 unit will stop operating until the filters are changed and the filter life count is
reset to zero (see resetting the filter life below). Therefore it is strongly suggested that at about 1000 liters prior to the filter life
expiration, you order new filter cartridges.
.
.
Instructions for Pre-Conditioning Unit Filter Replacement
• Disconnect power cord from outlet.
• Turn off the water source.
• Turn on the Living Water Essentials faucet to release the pressure.
• Pull Pre-Conditioning unit out from under the cabinet.
• Unscrew and remove filter housing.
NOTE: Filter housing will be full of water. It is recommended that a flat pan or towel be placed under the housing during the removal
process to capure any spilled water.
• Pour water out of filter housing and remove the old filter. Replace with the new filter. Clean inside of housing before
installing the new filter.
• Lightly coat the O-rings on the filter housing with plumber’s silicone grease. Do not use vaseline as this will damage
the o-rings and cause leakage to occur.
• Screw housing back onto unit until snug.
CAUTION: Overtightening filter housing may cause leaks.
• Continue to replace the second filter. Be sure to pay attention to order of housings when replacing.
• Restart the u7 unit by turning on the water source and check all connections for leaks. Plug unit into power source.
• Turn on the Living Water Essentials faucet for 2 minutes to clear the new filters.
• Place Pre-Conditioning unit back under the cabinet.
!WARNING: Take care not to pinch or kink tubing when placing unit inside cabinet.
14
Instructions for Cleaning the Electrode Plates
To insure continued optimum water ionization, it is necessary that you clean the u7 ionization engine (electrodes) at
every 2850 Liters. This is accomplished using a cleaning cartridge that contains citric acid in the Pre-Conditioning unit.
Citric acid is a common food additive that poses no health risks. This cleaning process requires that you (1) remove the
water filter from the Pre-Conditioning unit (2) install the cleaning cartridge and (3) briefly operate the u7 to introduce
the citric acid into the ionization engine. The citric acid must remain in the ionization engine for five (5) hours to insure
complete cleaning. After the cleaning process is completed, you will re-install the water filter in the Pre-Conditioning
unit and then you can again produce and enjoy high quality ionized water.
• Disconnect the u7 power cord.
• Turn off the water source.
• Turn on the Living Water Essentials faucet to release the pressure.
• Pull Pre-Conditioning unit from under the cabinet.
• Unscrew and remove second filter housing.
NOTE: Filter housing will be full of water. I t is recommended that a flat pan or towel be placed under the housing during the removal
process to capture any spilled water.
• Pour water out of filter housing and remove the filter from the second housing. Clean the inside of housing then
install the Cleaning Cartridge. Screw housing back onto unit until snug.
CAUTION: Overtightening filter housing may cause leaks.
• Turn on the water source and check for leaks. Plug unit into power source.
• Turn on the Living Water Essentials faucet at a low flow until you get a dribble out of the faucet for about 30 seconds.
This will insure that the ionization engine is full of cleaning fluid (citric acid). Turn off the water flow and let the unit
sit unused for 5 hours.
• After the 5 hours has passed, unplug the unit, turn off the water source and pull the Pre-Conditioning unit from under
the counter.
• Remove the cleaning cartridge from the second filter housing and discard (the cartridge is designed to be used only
once)
• Replace the filter into the housing, or install a new filter if needed. Screw housing back onto unit until snug.
CAUTION: Overtightening filter housing may cause leaks.
• Turn on the water source and check for leaks. Plug unit into power source.
• Turn the Living Water Essentials faucet ON. Let water run through the water ionizer for 3 minutes. This will fill the
new filter with water and flush out any residue citric acid from the ionization engine.
• Reset the filter life count if you are replacing the filter.

17
T R O U B L E H O OT I N G
Solution
Check tubing for kinked or bent
restrictions
Replace with new filter (pg. 13)
Straighten hose
Open inlet valve completely
Replace with new filter (pg. 13)
or use a sulphur pre-filter
Use a citric acid cleaning cartridge
Filter needs replacing or water is
too strong. Drink on lower setting
Contact your Dealer
Reset filter life (see pg. 13)
Plug unit into power source
Test electrical outlet or call your
electrician
Turn on the faucet and the unit
will start again
Re-seat filter and secure hoses
and quick connect fittings
on the unit
Check all o-rings and replace if
necessary
Allow water to run for 30
seconds before testing pH again
Cause
Water source line pinched
Filter is clogged
Flexible hose may be bent
nlet valve not fully opened
Filter life has expired or excessive
amount of sulphur in the water
Time for system cleaning
May require an additional
prefilter installed
Filter life not reset
The unit is not plugged in.
The electrical outlet may not
have power
The unit has a power saving
mode. After not using the unit
for 20 seconds, it will shut down
automatically
Check all quick connect fittings,
hose connections and make sure
that the filter is seated properly
Damaged o-rings
Water was tested too soon after
cleaning cycle
Problem
Low water pressure
Bad smell
Water has chlorine taste
After replacing filter, the filter
life screen is still empty
No power to LCD screen
Water leakage
pH test yields acidic results
when set on alkaline
16
Resetting the Filter Life (Living Water Essentials Faucet Control Panel)
Each time you install new filter cartridges in the Pre-Conditioning unit, you will need to reset the accumulated flow
count to zero.
• Press the ‘SET’ button for 3 seconds, then release.
• Press the ‘SET’ button FOUR times – then continue pressing. The current water volume count will be displayed on the
LED display.
• Press the ‘AC D’ button to decrease the reading on the LED display to zero (0).
• After you are done setting the count value to 0, the display will flash 3 times to confirm the setting.
• Release the ‘SET’ button.
Reverse Flush Function (Living Water Essentials Faucet)
The u7 unit automatically flushes (cleans) its electrolysis plates when a preset volume of water has passed through the
electrolysis engine. This ensures that the water ionization remains at the optimum level. When this volume of water is
reached, the Living Water Essentials faucet control panel will alert you that the electrode cleaning is in progress. The
CLN light will appear lit and you will be alerted not to drink the water. This flush will last for 12 seconds and will use one
liter of water. After the flush process is complete, you may continue to use your u7 unit as usual.
Testing the pH
CAUTION:
- Keep the testing kit away from fire.
- Testing kit and/or water with testing solution should not be ingested or dropped in eyes.
- Keep the testing kit out of children’s reach.
- If accidentally ingested, drink a lot of alkaline water and go to the hospital immediately.
- If solution comes in contact with eyes, flush the eyes with water and go to the hospital immediately
• Add 2 drops of the pH/chlorine testing solution to 1.0`1.5oz sample water.
• Compare the resulting hue to the pH color chart. The corresponding hue is the pH level.
• The chlorine test result should be yellow from your tap water, and colorless from the ionized water.
NOTE: Both the pH and chlorine test is an approximation. Digital meters are required for exact measurement.
NOTE: pH levels are dependent upon the TDS levels of the incoming water source. If adjustments are necessary to achieve optimal
water production, contact your dealer for instructions.

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L I M I T E D 5 Y E A R WA R R A N T Y
Customer should not repackage and ship the Living Water Essentials because irreparable damage can occur.
For warranty service, please contact your Dealer for the address of the nearest service center.
WH AT I COV ERE D BY THI WA RR A NT Y -
We warrant the LivingWater Essentials (excluding filters) to the consumer, subject to the conditions below, against defects in
workmanship or material, provided that the products are returned to a service location within the following time periods:
• Living Water Essentials within 5 years of date of purchase.
IN TALL ATI ON AN D MA I NT ENA NC E R EQUI RE MEN T -
This warranty is expressly conditioned upon the following installation and maintenance requirements: (i) the LivingWater
Essentials must be installed by a licensed plumber; (ii) the LivingWater Essentials must be installed in accordance with the
Owner’s Manual; (iii) all filters must be replaced at the intervals prescribed in the Owner’s Manual (proof of filter change may
be required) (iv) system must be cleaned every 2850 Liters with a citric acid cleaning cartridge and (v) the LivingWater
Essentials must be used and maintained in accordance with the Owner’s Manual. Failure to meet any of these requirements
will void this warranty. Servicing your LivingWater Essentials by parties other than our authorized representative and/or using
parts other than genuine parts will also void this warranty.
HOW TO O BTAI N WA RR ANT Y ERV IC E -
Customer must contact our Dealer and provide proof of purchase within the above time periods. We will repair or
replace and return the product, without charge and within a reasonable period of time, subject to the conditions in the
above paragraphs, if its examination shall disclose any part to be defective in workmanship or material. f we, in our
discretion, are unable to repair the product after a reasonable number of attempts we will provide either a refund of the
purchase price or a replacement unit, at the company’s option.
WH AT I NOT COVER ED BY TH I WARR ANT Y -
This product is intended for household use only and only for use with municipal water systems.Ordinary wear and tear shall not be
considered a defect in workmanship or material.These warranties do not apply to filters nor for loss or damage caused by accident,
fire, abuse, misuse, improper installation, leaking, modification, misapplication, commercial use, or by any repairs other than those
provided by our authorized Service Center. This warranty does not cover any water damage.
EXCLU I ON OF OT HER WA RRA NT I E AND C ON DIT IO N -
EXCEPT AS PROV DED HERE N, WE MAKE NO REPRESENTAT ON OR WARRANTY OF ANY K ND. ALL OTHER
WARRANT ES OF ANY K ND, EXPRESS OR MPL ED, ARE HEREBY EXPRESSLY D SCLA MED, NCLUD NG ANY
MPL ED WARRANTY OF MERCHANTAB L TY OR F TNESS FOR A PART CULAR PURPOSE.
LI MITAT ION O F LI ABI LI T Y FOR PEC IAL , INC I DE NTA L OR C ON EQU E NT IAL D AM AG E -
WE SHALL NOT N ANY CASE BE L ABLE FOR SPEC AL, NC DENTAL OR CONSEQUENT AL DAMAGES AR S NG
FROM BREACH OF EXPRESSED OR MPL ED WARRANT ES, COND T ONS, GUARANTEES OR REPRESENTAT ONS,
BREACH OF CONTRACT, NEGL GENCE OR ANY OTHER LEGAL THEORY. Such excluded damages include, but are not
limited to, loss of profits or revenue, and loss of the use of the products, and any loss caused by leaks or other water damage.
FO R U. . APP LIC AT IO N ONLY -
This warranty gives you specific legal rights, and you may also have other rights which vary from state to state. Some states do
not allow limitations on warranties, or on remedies for breach. n such states, the above limitations may not apply to you.
FO R CAN ADI AN A PPL IC ATI ON ON LY -
Exclusion of Subsequent Owners: Except as otherwise required by applicable legislation, this warranty is not transferable. This
warranty gives you specific legal rights and you may also have other rights which vary from province to province. Some
provinces and territories do not allow limitations on warranties, or on remedies for breach. n such provinces or territories, the
above limitations may not apply to you. f any provision of this warranty or part thereof is held by a court of competent
jurisdiction to be invalid, illegal or unenforceable, the validity, legality and enforceability of the remaining provisions or parts
thereof will not in any way be affected or impaired within the jurisdiction of that court.This entire warranty shall continue to
be valid, legal and enforceable in any jurisdiction where a similar determination has not been made.
This warranty is provided by DBG Group Investments, LLC, 300 EastValley Drive, Bristol,VA, 24201.
ervice
Every effort is made to ensure that customers receive an up-to-date instruction manual on the use of our products;
however, from time to time, modifications to our products may without notice make the information contained herein
subject to alteration. For the latest information, please visit www.ecoquestintl.com.
FA Q
Q: What is the white powder which sticks to the cup or kettle?
A: Alkaline-forming minerals, including calcium, magnesium, sodium, potassium, iron, and manganese. The white
powder will appear after boiling alkaline water. t is safe to consume.
Q: What kind of water should be used?
A: Only potable water should be used with the Living Water Essentials unit.
Q: Do I have to unplug the unit if I don’t use it in over one week?
A: Yes, please remove the filter from the unit and drain water from the filter, store it in a clean plastic bag, and unplug
the unit. When you need to use it again, install the filter and let it run about 3 minutes before you drink.
Q: Why are there little bubbles in the ionized water?
A: t’s because the water mixes with air during the ionization process.
Q: Why is it unsafe to take medicine with ionized water?
A: Because the water makes the medicine more absorbable in the body. A 50mg tablet could affect your body as if it
were a 100mg tablet.
Q: Can a baby drink alkaline water?
A: No, a baby should drink regular filtered water, or pH level 7.0.
Q: What does the acidic water do?
A: Acidic water is for cleaning and skin cleansing. Only use it for external uses.
Q: Who should drink ionized water?
A: Everyone, young and old, human or animal. The alkaline effect will be beneficial to some degree to nearly everyone
and everything it comes in contact with.
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