
Troubleshooting
If the fuse is blo n, e-mail or call Tech Support (see front of manual) before installing a replacement fuse. In this case, a blo n fuse
indicates a problem ith the vehicle’s electrical system.
If the fuse is not blo n, but the Logo Lites USB Charge Port does not ork as expected, here are some steps to help troubleshoot the
unit. Begin ith the vehicle engine running.
1 If USB Charge Port does not turn on as expected, unplug any USB devices and press and hold the red over ride button for ten
seconds. If the green light turns on, then the device has voltage and the polarity is correct, so move to step 2. Regardless of
the vehicle’s chassis polarity, the + should be positive compared to the – at the Input Connector. Use a multimeter and touch
the probes to the + and – scre s and make sure there is voltage to the unit and that the voltage is positive. Check that the
Input Connector is fully inserted into the unit. Make sure the fuse is installed and not blo n. Check if there is po er
available to the fuse by touching the probes to the Power Connector and the Chassis Connector and fix as necessary.
2 If the green light turns on in override but turns off hen you plug USB device(s) in, the connections are not conducting
enough current. Make sure the Input Connector scre s are tight on the po er ires. Check the Power Connector and the
Chassis Connector. Make sure the connections are bright, clean, and free of corrosion. Clean and brighten the connections
as necessary. If the problem persists, it is likely that the Chassis Connector is not conducting enough current. Move the
Chassis Connector to another chassis location ith a better connection to the battery.
3 If the green light orks manually but does not turn on automatically there may be a battery charging issue. The automatic
start time depends upon factors that differ from vehicle to vehicle. On a vehicle ith a fully charged battery and modern
alternator in good orking order, USB Charge Port ill start about 10 seconds after the vehicle starts. Vehicles ith eak
batteries or lo current alternators or generators ill take longer to start automatically. With the green light off, start the
engine. Use a multimeter and touch the probes to the + and – scre s and measure the voltage. The USB Charge Port turns on
automatically hen an ignition signal is detected and the Input Connector voltage is bet een 6.65V – 9.0V or greater than
13.3V. With the vehicle running, if the Input Connector connector does not reach these voltages ithin a fe minutes of
driving, then the vehicle battery is not being charged properly. In this case the generator, regulator, or alternator needs to be
adjusted or serviced. USB Charge Port will only work automatically with a properly operating charging system.
4 If USB Charge Port turns on automatically and manually but doesn’t charge your device then a different USB Cable is
needed. USB cables come in t o different types kno n as ‘data cables’ and ‘charging cables’. Data cables are used for
transferring data to or from USB devices, such as copying pictures from a phone to a computer. Data cables ill charge a
USB device, but at a slo rate. They may charge a device overnight, but not provide enough current to run a GPS navigation
device all day long on a road trip for example. Charging cables have heavier gauge ires and conduct more current to USB
devices. Use USB cables marketed as ‘charging cable’ for best performance from your USB Charge Port.
Parts List
Qty escription Qty escription Qty escription
3 Screw #8 x ½ self tapping 1 Tooth washer #8 1 Hex key (wrench)
1 Quick disconnect red insulated terminal 1 Quick disconnect non-insulated terminal 1 Logo Lites screwdriver
1 #10 ring insulated terminal 1 #8 ring non-insulated terminal 1 2-pin plug
1 Red wire 1 Black wire 1 3 Amp ATO fuse
1 Blade fuse holder
Warranty
Creative Connections, Inc. (hereinafter “CCI”) warrants to the Purchaser of this unit that this unit will be free of defects in workmanship and materials for a period of
one (1) ear from the date of purchase. “Defects” as used herein, refer onl to those imperfections which impair the utilit of the product. Defective units reported or returned to
CCI within one (1) ear from date of purchase will be exchanged or repaired without charge at the option of CCI.
This warrant is limited to the repair or exchange of the product and does not cover and CCI will not pa nor provide an other benefit or service including labor or
materials which ma be necessar to remove or replace a defective unit. CCI shall not be liable for an injur , loss or damage, direct or consequential, arising out of the use or
failure of this product. It is the user’s responsibilit to determine the suitabilit of this product for its intended use. User assumes an and all risk or liabilit in connection with the
installation and use of this product. This warrant does not appl to an defects resulting from abuse, negligence, intentional damage, modification, improper installation,
unreasonable use, exposure to elements, or over-tightening of fasteners.
Defective units should be reported directl to CCI and not to our retailer. Contact CCI b telephone or write to the address shown in this manual. Identif the Logo
Lites product purchased, the date and location of purchase, and the nature of the alleged defect. Do not ship our product back to CCI unless and until specificall directed to
do so. Shipping instructions will be provided to ou at the appropriate time. Shipping to CCI is the responsibilit of the purchaser. All defective products returned must be
accompanied b proof of purchase.
This warrant is not transferable and applies onl to products sold within the United States of America, the District of Columbia, the Commonwealth of Puerto Rico,
territories of the United States, and Canada.
This limited warrant is in lieu of all other express warranties. CCI shall not be liable to an special, incidental or consequential damages. An implied warrant of
fitness for a particular purpose, merchantabilit or otherwise, applicable to this product, shall be limited in duration to the duration of this limited warrant . Some states do not
allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion ma not appl to ou.
“Logo Lites” and the Logo Lites logo are registered trademarks of Creative Connections, Inc.
© 2017
Creative Connections, Inc.
3407 Duluth Highwa 120
Duluth, GA 30096, USA