
10
18.06.2012
Rev. 1.0
10 Limited international warranty
Medical and Wellness Furniture, made by Lojer Group
Thank you for purchasing this quality product from LOJER. Our products are developed to meet high standards in both
quality and technology. To further ensure quality, we grant you, the final customer, warranty on our products in
accordance with the following conditions. LOJER products are free from defects in material and workmanship under
normal use and service for the following periods and in the following respects
TEN YEAR WARRANTY –Steel structures and Welds
TWO YEAR WARRANTY –Electric Actuators, Hand/Foot Controls, Control Boxes, Bearings, Wheels, Gas Springs, Shafts,
Cables, Upholsteries and all other components not mentioned elsewhere in this warranty.
Any transportation damages must be informed to Transportation Company and LOJER within two days of the delivery.
Defects that are caused by improper use are excluded from the warranty. Proper operation is understood to be
operation of the product under the conditions described in the user manual or other documentation of the product.
This limited warranty DOES NOT cover and no warranty is given with respect to:
Products not manufactured by LOJER.
Products which are altered without the express written consent of LOJER
Products purchased other than directly from LOJER or through a LOJER Authorized Dealer.
International warranty conditions
1. The warranty is only valid if the warranty demand is presented with the original invoice or sales slip or (order)
confirmation, and the serial number on the product has not been defaced.
2. LOJER’s obligations are limited to the repair or, at its discretion, replacement of the product or the defective part.
Defective parts shall be replaced with new or as good as new parts. If necessary, the entire product shall be
exchanged with an identical or functionally identical product. The value of the warranty service is always limited to the
value of the defective product. The defective parts removed from a product as part of a warranty case shall become
the property of LOJER and shall be retained for by the End Customer for LOJER, if necessary. If these parts cannot be
returned to LOJER upon request, LOJER is entitled to charge for a corresponding amount.
For genuine LOJER parts used in warranty cases, only the remaining warranty period of the repair device applies,
should these parts be installed in a LOJER product.
3. In case of warranty repairs, they must be carried out by LOJER or authorised LOJER - Dealers. No re-imbursement
will be made for repairs carried out by non LOJER representative and, any such repair work and damage to the
products caused by such repair work will not be covered by this warranty.
4. This product is not considered to be defective in materials nor workmanship by reason that it requires adaptation in
order to conform to national or local technical or safety standards in force in any Country other than the one for
which the product was originally designed and manufactured.
5. This warranty covers none of the following:
a) Periodic check ups, maintenance and repair or replacement of parts due to normal wear and tear (such as
upholsteries, cables, ropes or reduced capacity of accumulators)
b) Cost relating to transport, removal or installation of the product.
c) Misuse, including the failure to use this product for its normal purposes or incorrect installation.