Printed in China
Designed in the U.S.
v1. 09/2021
Warranty Information
All product names, trademarks, and registered trademarks are property of their
respective owners. All company, product, and service names used in this document are
for identification purposes only. Use of these names, trademarks, and brands does not
imply endorsement.
90-Day Limited Warranty
Territory: United States/Canada
LIMITED WARRANTY TO ORIGINAL CONSUMER
This product as supplied and distributed new by an authorized retailer is warranted by
Southern Telecom, Inc. to the original consumer purchaser against defects in materials
and workmanship (“Warranty”) as follows:
To obtain warranty service:
• Visit our customer support portal: www.customersupport123.com
• Select the brand and model of your device
• Select “Service Request” and fill out the form to begin your inquiry
• Exchanges require dated proof of purchase from an authorized retailer
Your product will be repaired or replaced, at our option, for the same or similar model of
equal value if examination by the service center determines this product is defective.
Products received damaged as a result of shipping will require you to file a claim with the
carrier.
Warranty service not provided
This warranty does not cover damage resulting from accident, misuse, abuse, improper
installation or operation, lack of reasonable care, unauthorized modification including
software modifications such as the installation of custom firmware. This warranty is
voided in the event any unauthorized person opens, alters or repairs this product. All
products being returned to the authorized service center for repair must be suitably
packaged.
NO WARRANTIES, WHETHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO,
ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR
PURPOSE, OTHER THAN THOSE EXPRESSLY DESCRIBED ABOVE SHALL APPLY.
DISTRIBUTOR FURTHER DISCLAIMS ALL WARRANTIES AFTER THE EXPRESS
WARRANTY PERIOD STATED ABOVE. NO OTHER EXPRESS WARRANTY OR
GUARANTY GIVEN BY ANY PERSON, FIRM OR ENTITY WITH RESPECT TO THE
PRODUCT SHALL BE BINDING ON DISTRIBUTOR. REPAIR, REPLACEMENT, OR REFUND
OF THE ORIGINAL PURCHASE PRICE - AT DISTRIBUTOR’S SOLE DISCRETION - ARE
THE EXCLUSIVE REMEDIES OF THE CONSUMER. IN NO EVENT WILL DISTRIBUTOR OR
ITS MANUFACTURERS BE LIABLE FOR ANY INCIDENTAL, DIRECT, INDIRECT, SPECIAL,
PUNITIVE OR CONSEQUENTIAL DAMAGES (SUCH AS, BUT NOT LIMITED TO, DAMAGES
FOR LOSS OF PROFITS, BUSINESS, SAVINGS, DATA OR RECORDS) CAUSED BY THE
USE, MISUSE OR INABILITY TO USE THE PRODUCT. EXCEPT AS STATED HEREIN, NO
OTHER WARRANTIES SHALL APPLY. NOTWITHSTANDING THE FOREGOING,
CONSUMER’S RECOVERY AGAINST DISTRIBUTOR SHALL NOT EXCEED THE
PURCHASE PRICE OF THE PRODUCT SOLD BY DISTRIBUTOR. THIS WARRANTY SHALL
NOT EXTEND TO ANYONE OTHER THAN THE ORIGINAL CONSUMER WHO
PURCHASED THE PRODUCT AND IS NOT TRANSFERABLE.
Some countries, states or provinces do not allow the exclusion or limitation of incidental
or consequential damages or allow limitations on warranties, so limitation or exclusions
may not apply to you. This warranty gives you specific legal rights, and you may have
other rights that vary from state to state or province to province. Contact your authorized
retailer to determine if another warranty applies.
