Loomis SafePoint i-Station Product information sheet

Loomis
SafePoint i-Station
Short User Manual
Version 1.0 PIN
October 2013

Loomis SafePoint i-Station user manual
Copyright Notice
This manual is Copyright © 2012 Loomis UK, 1 Alder Court, Rennie Hogg Road, Nottingham, NG2 1RX.All Rights Reserved.
Unless otherwise noted, all materials contained in this manual are copyrighted and/or trademarked and may not be used except
as provided in these terms and conditions or in the copyright notice or other proprietary notice provided with the relevant materials.
You can only copy or reproduce text content from this manual for use within your business premises for training and educational
purposes. Use of the content for any other purpose is permitted only with written permission of Loomis UK Limited. No material
may be modified, edited or taken out of context such that its use creates a false or misleading statement or impression as to the
positions, statements or actions of Loomis UK.
Loomis UK also retains the copyright to the design of this manual.

Loomis SafePoint i-Station user manual
Welcome to
Loomis SafePoint i-Station

Loomis SafePoint i-Station user manual
General
Familiarisation
Operating guidelines
Day to day
User
Depositing notes
Depositing coins
Depositing notes & coins
Exchanging notes for notes
Exchanging notes for coins
Other Exchange combinations
Pay outs (Pre-defined mix)
Supervisor
Pay outs (Free Selection)
Transaction on behalf of...
Admin
Reports
Add new user
Restart & shutdown
Changing printer paper
Troubleshooting
Clearing note jams
Clearing coin jams
Error messages
Power failure
Contents
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Loomis SafePoint i-Station user manual
Coin reject compartment
Coin dispense drawer
Touch screen
Card swipe slot
Familiarisation
Note compartment
Coin insert
Receipt Printer
Keylock
Cen-Con Lock
Lock/Unlock Handle
Accessible by your staff/adminAccessible only
by Loomis staff
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8A
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Loomis SafePoint i-Station user manual
Ensure that the correct thermal paper roll (receipt printer) paper is used and inserted with the thermal coating at
the top.
Always use your finger or the touch screen pen provided to operate the touch screen. Never use a pen or any
sharp object as this will cause damage to the touch screen and the warranty will not be valid.
Always leave the Loomis SafePoint i-Station switched on.It is designed to be left on at all times, switching it on
and off, may cause the data to become corrupted.
A maximum of 200 notes dependant on the quality of the notes can be fed into the note compartment at any one
time. For best results and speed of deposit straighten the edge of the bundle of notes to be fed through.
Ensure that bank notes are not badly crumpled or folded as these will be rejected. Once the fold has been
removed they can be presented for deposit again.
Always complete a note validation or deposit. For security reasons the unit has a time out function, which returns
the i-Station to the main screen after 180 seconds. If the unit is left in a service screen, it will not be viewable on i-
Control.
We recommend that each i-Station user is given their own four digit identification code and that this is kept secret.
If an i-Station user leaves, we suggest that the user is deleted from the system. We recommend the same applies for
any administrator and their passwords.
A cleaning kit is provided with the SafePoint i-Station, we recommend that the note acceptor and receipt printer are
cleaned at least every 6 months. If aggressive or oil-containing cleaners are used the note acceptor and receipt printer
could be damaged. Apply the cleanser to a cloth and never directly to the parts. The full cleaning procedure can be
found on the Loomis SafePoint i-Station operating manual CD, provided with the i-Station.
Only attend to the component parts when the i-Station indicates via the message on the screen that this is
required. Unnecessary removal of the modules may cause data errors.
Operating guidelines
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Loomis SafePoint i-Station user manual
If you have an issue with a collection or require more printer rolls for your Loomis SafePoint i-Station you should call
your servicing branch.
The Loomis SafePoint i-Station is designed to be left on at all times, the power should not be turned off at any point.
The system has an uninterruptable power supply (UPS) attached and this will switch on automatically in the event of a
power cut. This emergency power will continue to be delivered for up to 8 minutes to ensure that any deposit or payout
can be completed.
If a system says it is full and there is a not a collection due, then contact your servicing branch and arrange an ad-hoc
service. The unit will not allow any further deposits once it is full and will instead route the note to a recycling cassette. If
the coin hoppers are full, coins will be routed to the overflow compartment.
Should this happen regularly, then you may want to increase the number of scheduled collections that you have. The
value limit is set at the time the device(s) was installed and is based on the advised weekly cash takings and the agreed
number of collections that forms your contract.
A comprehensive user guide is available on the Loomis SafePoint i-Station Operating Manual CD supplied with the
system.
Day to day with your
Loomis SafePoint i-Station
7

Enter your ID
Place the notes in to the compartment,
level edge first, up to a maximum of 200.
User - Depositing notes
SafePoint i-Station Select ‘Deposit’ Select the ‘Notes’ option
Take your receipt
The notes will then be accepted You will then be asked to take
your receipt 8
Select ‘Start Counting’ While depositing the number of
notes deposited and the value
are displayed on the screen.
Select whether you wish to add further
notes or press ‘Finish’

User – Depositing coins
SafePoint i-Station Select ‘Deposit’ Select the ‘Coins’ option
Tip your coins in to the hopper and onto
the conveyor belt.
Select whether you wish to add further
coins or press ‘Finish’
You will be asked to insert your coins.
Take your receiptThe coins will then be ‘accepted’ by
the i-Station.
Any rejected coins will go to the Coin
Reject Compartment. Remove foreign
coins & deposit remainder into hopper
9
Enter your ID

Place the notes in to the compartment.
User - Depositing notes & coins
SafePoint i-Station
Select whether you wish to add further
notes and / or coins or press ‘Finish’
Select ‘Deposit’ Select the ‘Notes & Coins’
option
The notes & coins will then be accepted You will then be asked to take your
receipt
Press ‘Start counting’ Please note
that the coin insert conveyor will
also start automatically.
While depositing the number of
notes and coins and the value are
displayed on the screen.
Please insert coins in to the coin
insert
10
Enter your ID

Place the notes in to the compartment.
User – Exchanging notes for notes
Select the notes you require and
press ‘Change’
Select ‘Exchange’
Please take banknotes from the slot
Press ‘Start counting’ The system will only allow you to
select possible cash mixes to the
total value of the deposit.
Select ‘Notes’
Your notes will be counted Once counted, select
‘Change’
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The notes will be dispensed
through the note compartment.
Take your receipt
Enter your ID

Place the notes in to the compartment.
User – Exchanging notes for coins
Select the coins you require and press
‘Change’.
Select ‘Exchange’
The coins will be dispensed through the
coin drawer. Please take your receipt
Press ‘Start counting’ The system will only allow you to
select possible cash mixes to the
total value of the deposit.
Select ‘Notes’
Your notes will be counted Once counted, select ‘Change’.
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Select Coin selection The coins will be paid out as above
Enter your ID

User – Other Exchange combinations
•Coins for notes
•Coins for coins
•Notes for notes and coins
•Coins for notes and coins
All of the above combinations are possible and follow the same principle as in the previous 2 examples.
In summary, once you have entered the ‘Exchange’ screen, select ‘Notes’ if you wish to break Notes
into smaller denominations of Notes, Coins, or Notes and Coins, and select ‘Coins’ if you want to
change them for any mix of Notes and / or coins.
Use the touch screen to increase the number of each denomination required in increments of +10, +5
or +1 to speed up your selection. If, for example only 6 five pound notes are available for your change,
only the ‘+5 and +1’ increments will be available next to the £5 note selection.
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User – Pay outs (pre-defined mix)
•Up to 8 pre-defined Pay out mixes are available and can be assigned to
individual cashiers / users, to speed up the dispensing of floats at the
beginning of the day and / or shift.
•A maximum daily limit can also be set, per user, so that they do not
exceed a pre-defined daily pay-out limit.
Select ‘Pay out’
Your pre-defined mix of notes
and / or coins will be
dispensed
Please enter your PIN number
...and your coins, making sure
you close the drawer
afterwards.
You will then be asked to take
your receipt
Please then remove your
notes...
When the payout is
complete, the system will
give the instruction. 14
Enter your ID

Supervisor – Payouts (Free Selection)
...and your coins, making sure you close
the drawer afterwards.
Select ‘Pay out’ Select the desired payout mix
You will then be asked to take your
receipt
Please then remove your notes...
Please enter your PIN number
As with the notes, adjust the
quantities of coin required.
Once you have selected your
desired mix, select ‘Start Pay out’
Adjust the note quantities
required using the touch screen in
increments of 1,5 or 10 if available.
Select ‘Coin Selection’
When the payout is complete,
the system will give the
appropriate instruction. 15
Enter your ID

Supervisor – Transaction on behalf of..
Follow the Deposit or Payout
instructions from pages 8,9,10 & 14, 15
in this guide
Select ‘Transaction on behalf’ A list of all users will appear
You will then be asked to take your
receipt
Please enter your PIN number
Select the user that you will make
the transaction on behalf of.
Choose whether you wish to make
a Deposit or a Payout
•A Supervisor can make Deposits or Pay outs on behalf of all the users
assigned to the Loomis SafePoint i-Station.
•Up to 8 Supervisors can be assigned to each Loomis SafePoint i-
Station.
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Enter your ID

Select your desired report If a daily or weekly report is
required select the date and
select ‘Print’
Report is printed
Admin - Reports
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...then select ‘Login’ ...Type name and password and
select ‘Login’
...select ‘Management’
...then ‘Reports’
Select ‘Service’

Continued on next Page...
Admin – Add a new user
Select the ‘Service’ button ...then select ‘Login’ ...Type name and password and
select ‘Login’
Select ‘Management’, and then
‘Tables’
Use the keyboard to enter the
following specific details
Select ‘New’ Select Card Type ‘User ID’ Enter the unique four digit ID
in the ‘ID field’

Select ‘Exchange’ or ‘Special
Features’ if required.
Select the Pay out mix required
by the cashier.
Enter the Cashier name using
the keyboard
Select / Assign a PIN # for the
Cashier / User
Select ‘Save’
Admin – Add a new user (continued...)
Input daily amount that the
Cashier / User can be paid out
Select ‘Confirm’
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Select ‘Pay in’ under Card
Account

Select ‘System Shutdown’ or
‘System Restart’ Confirm by
selecting ‘yes’
The Shutdown function should be used in
the event of a power failure, whilst the
UPS is supporting the system.
Restart should be used in the event of a
system failure
To restart the system press the red rocker
switch under the PC Touch Screen.
Admin - Restarting & Shutdown
Select ‘Service’
Select ‘login’ using credentials
Select ‘System’
You will need to Restart or Shutdown your
machine in the event of a power failure or
a system error.
Power switch location
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Select ‘Config & Test’