Loomis SafePoint i-Deposit v2 with coin module User manual

Loomis SafePoint i-Deposit v2
with coin module
User Guide
Version 1.0

Loomis SafePoint i-Deposit v2
User Guide
2
Contents
Quick Reference......................................................................................................................................3
SafePoint i-Deposit (Main unit)...........................................................................................................3
SafePoint i-Deposit (Coin module)......................................................................................................4
Logging on...............................................................................................................................................5
Depositing banknotes .............................................................................................................................6
Presenting the notes on the reader........................................................................................................7
Depositing coins......................................................................................................................................8
Presenting coins on the device ...............................................................................................................9
How to fix a note jam............................................................................................................................10
How to fix a coin jam ............................................................................................................................12
Changing the printer paper...................................................................................................................13
Super user .............................................................................................................................................14
Operation log ....................................................................................................................................15
Bag Contents.....................................................................................................................................16
User day ticket & end of day function ..............................................................................................17
User bag ticket ..................................................................................................................................18
User management ............................................................................................................................19
To add a user.................................................................................................................................20
To delete a user.............................................................................................................................21
Support .................................................................................................................................................22
Troubleshooting guide......................................................................................................................22
Manuals.............................................................................................................................................22
Contacts ............................................................................................................................................22
Copyright Notice
This manual is Copyright © 2017 Loomis UK, 1 Alder Court, Rennie Hogg Road, Nottingham, NG2 1RX. All Rights Reserved.
Unless otherwise noted, all materials contained in this manual are copyrighted and/or trademarked and may not be used except
as provided in these terms and conditions or in the copyright notice or other proprietary notice provided with the relevant
materials.
You can only copy or reproduce text content from this manual for use within your business premises for training and
educational purposes. Use of the content for any other purpose is permitted only with written permission of Loomis UK Limited.
No material may be modified, edited or taken out of context such that its use creates a false or misleading statement or
impression as to the positions, statements or actions of Loomis UK.
Loomis UK also retains the copyright to the design of this manual.

Loomis SafePoint i-Deposit v2
User Guide
3
Quick Reference
SafePoint i-Deposit (Main unit)
A high-level view of the components
Barcode reader
Note reader
Grade IV safe
PC core
Dual control, high-grade
security locks
Power switch
Receipt printer
Note reject area
Connectivity points

Loomis SafePoint i-Deposit v2
User Guide
4
SafePoint i-Deposit (Coin module)
A high-level view of the components
Coin reject tray
Coin deposit tray
Lock to coin mechanism

Loomis SafePoint i-Deposit v2
User Guide
5
Logging on
Operators are required to identify themselves with a unique User Code prior to using the unit.
Passwords for each User Code are either set during the commissioning process or are added
and managed by an on-site supervisor / manager.
To log on to the unit, please follow these simple steps;
1. Touch the screen to load the log-on screen
2. Enter your unique User Code (and password if required)
1
2

Loomis SafePoint i-Deposit v2
User Guide
6
Depositing banknotes
Before placing banknotes in the feeder area, check for folds, paperclips, elastic bands etc.
Follow these steps to deposit banknotes into the SafePoint i-Deposit;
1. Touch the screen to load the log-on screen
2. Enter your User Code (and password if required)
3. Place the banknotes on the reader (as instructed on page 7)
4. Press the Start button on screen
5. The unit will count and deposit the notes (it will show a running count on screen)
6. When all notes have been deposited, it will display a summary on screen
7. Press Finish to complete the transaction and print a receipt.
7
1
2
3
4
5
6

Loomis SafePoint i-Deposit v2
User Guide
7
Presenting the notes on the reader
As the unit validates the notes at high speed, the placement and feed of banknotes is essential
to its efficient operation.
While it may seem that notes should be placed as close to the opening on the head as
possible, in fact best practice is to place them loosely on the runners on top of the unit.
When in operation, the unit will use those runners to guide banknotes into the feeder.
Helpful tips!
 The feeder can handle up to 250 notes during a single placement
 Notes should be sense checked before feeding them into the reader, looking for
anything obvious such as folded notes, ripped notes, etc
 A gentle tap on a hard surface to align the note bundle is always advised
 Bank notes should be placed gently on top of the note rollers
 DO NOT try to feed the notes directly into the reader
If during the processing of notes a banknote is not recognised by the reader, it will be set aside
in the rejection tray and not counted.
Visually inspect the rejected banknote, ensuring they are not folded, torn or covered in tape.
When you feel the note is in an acceptable condition, place it back on the note rollers.

Loomis SafePoint i-Deposit v2
User Guide
8
Depositing coins
Before placing coins in the feeder area, check for obvious debris, dirt or any other items that
might cause a jam.
Follow these steps to deposit coins into the SafePoint i-Deposit coin module;
1. Touch the screen to load the log-on screen
2. Enter your User Code (and password if required)
3. When asked to place notes on the device simply press cancel, you will now be
presented with the option to begin depositing coin
4. Press the Start button on screen
5. The unit will count and deposit the coins (it will show a running count on screen)
6. When all coins have been deposited, it will display a summary on screen
7. Press Finish to complete the transaction and print a receipt.
7
1
2
3
4
5
6

Loomis SafePoint i-Deposit v2
User Guide
9
Presenting coins on the device
As the unit validates the coins at speed, the placement and feed of coins is essential to its
efficient and fault free operation.
The coin module is designed for low to moderate deposits of coin, therefore is only fitted with
a small coin cup to catch, validate and process these coins. Care should be taken when trying
to feed large sums of coin in a single transaction.
Helpful tips!
 The feeder can process up to 4 coins per second
 Place all coins at the far edge of the coin catcher first, this will catch any dust or other
small objects as they move over the gaps
 Slowly bring the coin’s forward as the unit begins to validate coins
 Don’t try to push through too many coins at once, keep it slow and steady
If during the processing of coins, a coin is not recognised by the reader it will be set aside in
the rejection tray and not counted.
Visually inspect the rejected coin, check for any visible damage that may be stopping the coin
from being processed (eg. the edges of a 20p can be too rounded).
If you cannot see anything obvious preventing the coin from being accepted, simply try to
deposit the coin again.
If after several failures the coin is not accepted, then unfortunately due to the likely condition
of the coin, it cannot be validated by the security features and therefore must be set aside.

Loomis SafePoint i-Deposit v2
User Guide
10
How to fix a note jam
In the unlikely event of a note jam, the unit will alert you to the issue and help with the
appropriate corrective action.
You will see on the unit a number of green buttons located around various areas on the note
feeder – it is these buttons that will release various parts of the note reader mechanism, to
provide the required access to the jammed note.
The below illustrates an example of the troubleshooting wizard;
1
2
3
4
5
6
7
8

Loomis SafePoint i-Deposit v2
User Guide
11
9
10
11
12
13
14
15

Loomis SafePoint i-Deposit v2
User Guide
12
How to fix a coin jam
In the unlikely event of a coin jam occurring, the user must intervene and clear any obvious
issues preventing the unit from its normal operation.
Follow these steps to clear a coin jam in your SafePoint i-Deposit;
1. Unlock the coin device with the key providing during your commissioning of the unit
2. Gently slide the coin tray towards you, using the handle provided
3. Check for any obvious blockage in the coin cup, for the purpose of the guide we have
simulated a piece of paper being removed
4. Once removed, align the lips of the lid back up with the unit and slide back towards its
“closed” position
5. Lock the coin module back in place with the key
In the event that you are unable to clear the jam yourself, please follow the troubleshooting
guide on page 21
1
2
3
4
5

Loomis SafePoint i-Deposit v2
User Guide
13
Changing the printer paper
Once you have been alerted by the unit that the receipt printer paper is running low, the below
steps will guide you through the process of replacing the roll;
1. Locate the receipt printer holder
2. Press the green button down firmly
3. At the same time, pinch the top of the lid and lift up
Remove the old printer paper and replace with a new roll
4. Ensure that the printer paper is already partially showing before closing the lid
5. Press and hold the feed button to ensure the roller is engaged
6. Neatly tear off the excess paper ready for its next use
1
2
3
4
5
6

Loomis SafePoint i-Deposit v2
User Guide
14
Super user
The SafePoint i-Deposit offers many functions with the use of them being controlled/governed
by set access levels i.e. cashier, supervisor, Loomis crewman.
This section examines the additional controls and functions a supervisor / manager logon
provides.
These are;
 Operation log
 Bag contents
 User day ticket
 User bag ticket
 User management
o Create new cashiers
o Add another manager logon
o Delete users
 Firmware update (Only functional when pre-advised by Loomis)

Loomis SafePoint i-Deposit v2
User Guide
15
Operation log
Should you need to review a deposit quickly, the operation log provides on-screen details,
showing the User Codes, deposits, time, date and the value of all deposits made.
To access this function, log-on to the unit as a manager and select the operation log;
1. Touch the screen to load the log-on screen
2. Enter your User Code (and password if required)
3. Select the Operations List from the onscreen menu
1
2
3
Result
Select this

Loomis SafePoint i-Deposit v2
User Guide
16
Bag Contents
This function allows you to check both the denomination and values currently deposited within
the unit.
To access this function, log-on to the unit as a manager and select the operation log;
1. Touch the screen to load the log-on screen
2. Enter your User Code (and password if required)
3. Select the Bag Contents from the onscreen menu
1
2
3
Result
Select this

Loomis SafePoint i-Deposit v2
User Guide
17
User day ticket & end of day function
This function allows the user to access details of all deposits since the last End of Day function
was performed. Upon selecting this menu item, the unit will begin to print the details.
Additionally, the function to perform end of day on the unit is located here.
To access this function, log-on to the unit as a manager and select the operation log;
1. Touch the screen to load the log-on screen
2. Enter your User Code (and password if required)
3. Select the User Day Ticket from the onscreen menu
The unit will print the requested details
4. You now have the option to perform an ‘end of day’ at this time
 If you select “No” the unit will return to the previous main menu
 If you select “Yes” the unit will perform the end of day, transmit the information to
SafePoint i-Control (if it is part of your solution) and return to the main menu.
1
2
3
4

Loomis SafePoint i-Deposit v2
User Guide
18
User bag ticket
This function allows the user to quickly log-on and print out details of historical deposits.
To access this function, log-on to the unit as a manager and select the Operation log;
1. Touch the screen to load the log-on screen
2. Enter your User Code (and password if required)
3. Select the User Bag Ticket from the onscreen menu
4. At this point the unit will print the details
1
2
3
User ID detail
Users aggregate
deposit value
Select this
Total for ALL user deposits

Loomis SafePoint i-Deposit v2
User Guide
19
User management
This function allows a supervisor or manager to modify user access levels. This includes the
ability to add and remove users from the unit, as well as print all users - to quickly review
current access levels.
To access this function, log-on to the unit as a manager and select the operation log;
1. Touch the screen to load the log-on screen
2. Enter your User Code (and password if required)
3. Select the User Management from the on-screen menu
1
2
3
Result
Select this

Loomis SafePoint i-Deposit v2
User Guide
20
To add a user
1. Press Add New User
2. Select the User Type from the drop down menu
3. Add the User Code (and Password as appropriate)
Press Accept
1
2
3