Lucid Tala User manual

PREMIUM

RECHARGEABLE

OTC HEARING AIDS

MANUAL

ENGLISH Android or iOS device

required to use this device

Customer Support 800-785-6052

Welcome Aboard!

We’re honored you’ve chosen to be a part of the

Lucid Hearing family! Our commitment to you is simple:

To help you Hear Better®!

Your journey to better hearing begins now. Every

successful journey has a guide to help you get the most

out of the adventure! There are two key guides at your

disposal. This booklet is a quick and easy reference

for you to get started. And for additional details and

information, visit us at lucidhearing.com!

Let’s get started!

Hear Better®

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WARNING: If you are younger than 18, do not use this.

You should talk to a doctor, preferably an ear-nose-

throat doctor (an ENT), because your condition needs

specialized care. Over-the-counter hearing aids are

only for users who are age 18 or older.

This OTC hearing aid is for users who are 18 and older.

People who are younger than 18 with hearing loss should

see a doctor, preferably an ENT, because they may need

medical testing and management. Hearing loss can

affect speech and learning, so professional ﬁtting and

continuing care are also important.

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WARNING: When to See a Doctor

If you have any of the problems listed below, please

see a doctor, preferably an ear-nose-throat doctor

(an ENT).

• Your ear has a birth defect or an unusual shape.

• Your ear was injured or deformed in an accident.

• You saw blood, pus, or ﬂuid coming out of your

ear in the past 6 months.

• Your ear feels painful or uncomfortable.

• You have a lot of ear wax, or you think something

could be in your ear.

• You get really dizzy or have a feeling of spinning

or swaying (called vertigo).

• Your hearing changed suddenly in the past 6

months.

• Your hearing changes: it gets worse then gets

better again.

• You have worse hearing in one ear.

• You hear ringing or buzzing in only one ear.

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WARNING: This hearing aid should not cause pain

when inserting it.

Remove this device from your ear if it causes

pain or discomfort when you insert or place it.

To try again, make sure to follow the instructions.

If you feel pain or discomfort again, contact the

manufacturer. If your pain or discomfort doesn’t go

away, contact your hearing healthcare professional.

You can also report this to FDA as an adverse event

according to the instructions that appear later.

Caution: This is not hearing protection.

You should remove this device if you experience

overly loud sounds, whether short or long-lasting.

If you’re in a loud place, you should use the right

kind of hearing protection instead of wearing this

device. In general, if you would use ear plugs in a

loud place, you should remove this device and use

ear plugs.

4Customer Support 800-785-6052

Caution: The sound output should not be

uncomfortable or painful.

You should turn down the volume or remove the

device if the sound output is uncomfortably loud or

painful. If you consistently need to turn the volume

down, you may need to further adjust your device.

Caution: You might need medical help if a piece

gets stuck in your ear.

If any part of your hearing aid, like the ear tip, gets

stuck in your ear, and you can’t easily remove it

with your ﬁngers, get medical help as soon as you

can. You should not try to use tweezers or cotton

swabs because they can push the part farther

into your ear, injuring your eardrum or ear canal,

possibly seriously.

Note: If you remain concerned, consult a

professional.

If you try this device and continue to struggle

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with or remain concerned about your hearing,

you should consult with a hearing healthcare

professional.

Note: What you might expect when you start

using a hearing aid.

A hearing aid can beneﬁt many people with hearing

loss. However, you should know it will not restore

normal hearing, and you may still have some

difﬁculty hearing over noise. Further, a hearing aid

will not prevent or improve a medical condition

that causes hearing loss.

People who start using hearing aids sometimes

need a few weeks to get used to them. Similarly,

many people ﬁnd that training or counseling can

help them get more out of their devices.

If you have hearing loss in both ears, you might get

more out of using hearing aids in both, especially

6Customer Support 800-785-6052

in situations that make you tired from listeningfor

example, noisy environments.

Note: Tell FDA about injuries, malfunctions,

or other adverse events.

To report a problem involving your hearing aid,

you should submit information to FDA as soon

as possible after the problem. FDA calls them

“adverse events,” and they might include: skin

irritation in your ear, injury from the device (like

cuts or scratches, or burns from an overheated

battery), pieces of the device getting stuck in

your ear, suddenly worsening hearing loss

from using the device, etc.

Instructions for reporting are available at

https//www. fda.gov/Safety/MedWatch,

or call 1–800-FDA-1088. You can also download

a form to mail to FDA.

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CONTENTS

Precision Directional Listening Technology............................. 9

Getting to Know Tala ......................................................................... 10

In The Box..................................................................................................11

Getting to Know Tala Charging Case........................................ 12

Charging Tala......................................................................................... 13

Charging Lights..................................................................................... 14

Wearing Your New Hearing Aids.................................................. 15

Download the Lucid Hearing App ....................................... 16-17

Pairing/Connecting Bluetooth - iOS...................................18-19

Pairing/Connecting to the App - iOS................................20-23

The Lucid Hearing App - iOS.................................................24-25

Pairing/Connecting to the App - Android ......................26-29

The Lucid Hearing App - Android....................................... 30-31

Programs ................................................................................................ 32

8Customer Support 800-785-6052

Audio EQ...........................................................................................33-34

LucidShape.....................................................................................35-37

Settings..............................................................................................38-41

Care and Cleaning Instructions ................................................... 42

How to Clean Tala Hearing Aids ..................................................43

Replacing the Wax Stop ..........................................................44-45

Choosing the Correct Ear Tip................................................46-47

Replacing the Ear Tips..............................................................48-49

Troubleshooting ...........................................................................54-55

Technical Data ..................................................................................... 56

Warranty...................................................................................................57

Compliance .....................................................................................58-59

Battery Safety............................................................................... 60-61

CONTENTS (cont’d)

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Introducing Our Latest Innovation

PDL

™

Precision Directional

Listening Technology

Precision Directional Listening Technology