Lucid ENRICH PRO User manual

MANUAL
ENGLISH
OTC HEARING AIDS
ENRICH®PRO

Welcome
We’re thrilled to help you enjoy more
of everything you love again.
Please read these instructions first to tap
into the full potential of your device.
Thank you for choosing Enrich® Pro
WARNING: If you are younger than 18, do not use this.
You should talk to a doctor, preferably an ear-nose-
throat doctor (an ENT), because your condition needs
specialized care. Over-the-counter hearing aids are
only for users who are age 18 or older.
This OTC hearing aid is for users who are 18 and older.
People who are younger than 18 with hearing loss should
see a doctor, preferably an ENT, because they may need
medical testing and management. Hearing loss can
affect speech and learning, so professional fitting and
continuing care are also important.
1

WARNING: When to See a Doctor
If you have any of the problems listed below, please
see a doctor, preferably an ear-nose-throat doctor
(an ENT).
• Your ear has a birth defect or an unusual shape.
• Your ear was injured or deformed in an accident.
• You saw blood, puss, or fluid coming out of your
ear in the past 6 months.
• Your ear feels painful or uncomfortable.
• You have a lot of ear wax, or you think something
could be in your ear.
• You get really dizzy or have a feeling of spinning
or swaying (called vertigo).
• Your hearing changed suddenly in the past 6
months.
• Your hearing changes: it gets worse then gets
better again.
• You have worse hearing in one ear.
• You hear ringing or buzzing in only one ear.
WARNING: This hearing aid should not cause pain
when inserting it.
Remove this device from your ear if it causes
pain or discomfort when you insert or place it.
To try again, make sure to follow the instructions.
If you feel pain or discomfort again, contact the
manufacturer. If your pain or discomfort doesn’t go
away, contact your hearing healthcare professional.
You can also report this to FDA as an adverse event
according to the instructions that appear later.
Caution: This is not hearing protection.
You should remove this device if you experience
overly loud sounds, whether short or long-lasting.
If you’re in a loud place, you should use the right
kind of hearing protection instead of wearing this
device. In general, if you would use ear plugs in a
loud place, you should remove this device and use
ear plugs.

Caution: The sound output should not be
uncomfortable or painful.
You should turn down the volume or remove the
device if the sound output is uncomfortably loud or
painful. If you consistently need to turn the volume
down, you may need to further adjust your device.
Caution: You might need medical help if a piece
gets stuck in your ear.
If any part of your hearing aid, like the eartip, gets
stuck in your ear, and you can’t easily remove it
with your fingers, get medical help as soon as you
can. You should not try to use tweezers or cotton
swabs because they can push the part farther
into your ear, injuring your eardrum or ear canal,
possibly seriously.
Note: If you remain concerned, consult a
professional.
If you try this device and continue to struggle
with or remain concerned about your hearing,
you should consult with a hearing healthcare
professional.
Note: What you might expect when you start
using a hearing aid.
A hearing aid can benefit many people with hearing
loss. However, you should know it will not restore
normal hearing, and you may still have some
difficulty hearing over noise. Further, a hearing aid
will not prevent or improve a medical condition
that causes hearing loss.
People who start using hearing aids sometimes
need a few weeks to get used to them. Similarly,
many people find that training or counseling can
help them get more out of their devices.
If you have hearing loss in both ears, you might get
more out of using hearing aids in both, especially

CONTENTS
What’s Inside .....................................................................................8
Getting to Know Enrich® Pro....................................................9
Choosing the Correct Ear Tip .................................................10
Sound Tubes ............................................................................. 10-11
Inserting Your Hearing Aids ..............................................12-13
Operation ..........................................................................................14
Battery Information .....................................................................14
How to Adjust Volume ................................................................15
Profiles ................................................................................................16
Profile Selection.............................................................................16
General Product Care..........................................................17-19
Troubleshooting.....................................................................20-21
Technical Data............................................................................... 22
Warranty........................................................................................... 23
Battery Safety ....................................................................... 24-25
in situations that make you tired from listeningfor
example, noisy environments.
Note: Tell FDA about injuries, malfunctions,
or other adverse events.
To report a problem involving your hearing aid,
you should submit information to FDA as soon
as possible after the problem. FDA calls them
“adverse events,” and they might include: skin
irritation in your ear, injury from the device (like
cuts or scratches, or burns from an overheated
battery), pieces of the device getting stuck in
your ear, suddenly worsening hearing loss
from using the device, etc.
Instructions for reporting are available at
https//www. fda.gov/Safety/MedWatch,
or call 1–800-FDA-1088. You can also download
a form to mail to FDA.

x2
Getting To Know Enrich® Pro
Sound
Tube
Concha Lock
Microphone
Rocker
Switch
Battery
Door
• 1 pair of Enrich® Pro
Hearing Aids
• 3 pair Assorted Tips
• 2 pair Sound Tubes
• Hard Case
• Cleaning Tool
• #312 Batteries
• User Manual
What’s Inside
Enrich®Pro
Hearing Aids
Assorted Tips
x3
Cleaning
Tool
x2
Assorted
Sound Tubes
x4
Batteries
Hard Case

Choosing the Correct Ear Tip
Sound Tubes
ATTACHING SOUND TUBES:
REMOVING SOUND TUBES:
Grasp the base of tube and gently twist the thin acoustic tube
nozzle firmly. Do not pull the tubing itself, as it can become
stretched and distorted.
Place tube over
tip of unit and
press down
gently.
Apply gentle
pressure until
the plug begins
to go into the
socket.
Push firmly until
the plug clicks
into place.
We have included a number of different tips for you to find
the perfect fit. The tip should fit snuggly enough to seal
the ear, while not being uncomfortably too tight. Some
experimentation may
be necessary.
There are two types
of tips: Open Fit and
Fully Occluding
We have included two pairs of tubes for you to find the
perfect fit: Large and Small. Left = Blue, Right = Red
Small
Open Fit
3B2B
Medium
Open Fit
Universal Size
Fully Occluding

Inserting Your Hearing Aids
Grasp unit between your
thumb and forefinger.
Inserting your hearing aids for the first time can be
challenging. There can be feedback (whistling) if your
hearing aids are not fully inserted so we suggest you
practice inserting them without the battery until you
have perfected this process.
To remove the instrument, it is important to grasp the
instrument itself. Please do NOT pull on the tubing to
remove the hearing aids as this can stretch and distort
the tubing and may void the warranty.
Gently push the ear tip into
the ear canal.
Tuck the concha lock into
the bowl of your ear.
When positioned correctly the hearing aids are
practically invisible.
Place unit over
ear as shown.
1 32 4

How To Adjust Volume
1. Press and release rocker switch UP to raise volume
2. Press and release rocker switch DOWN to lower volume
You will hear a quick double tone indicating volume
has been adjusted. If you do not hear the tones, this
indicates you have reached the maximum or minimum
hearing volume level. Always ensure the volume is at a
comfortable listening level.
Tip: Do not hold down rocker switch
raise
volume
lower
volume
Operation
Battery Information
POWER ON: Close battery door
with battery inserted. You will
hear the unit turn on.
POWER OFF: Open battery door.
Your hearing aids are powered by a type 312 battery. For
the best performance we recommend using a zinc-air
battery.
INSERTION: Remove the adhesive label and wait thirty
seconds for air to activate the battery. Wipe any
moisture off the battery surface. Open the battery door
and with the positive side up, insert battery into the
battery door.
REMOVAL: Open the battery door and lift the battery out
of the battery door.
When your battery is low and needs replaced you will
hear the low battery voice prompt. The prompt will
be repeated every 15–20 minutes until the battery is
changed. Expected battery life: 5–7 days

General Product Care
The most common cause of instrument failure is wax
buildup and it is the easiest to avoid. By wiping your
hearing aids with a soft, dry cloth every day and
carefully removing any traces of wax and debris, you will
reduce wax buildup. A brush is provided to further assist
you in cleaning your instrument.
Use the brush provided to enhance
your cleaning by lightly brushing
the sound ports. It is important to
keep your hearing aids as clean as possible to maintain
maximum performance and durability.
To clean your ear tips, disconnect them from the hearing
aid and then wash in lukewarm water with a mild
detergent. Dry thoroughly before reconnecting.
Remember to remove the hearing aids before showering
or bathing to avoid water damage to the devices.
Cleaning Tool
Profiles
Profile Selection
Your hearing aids feature two listening profiles.
Hold rocker switch UP/DOWN for 2 seconds
to cycle through profiles. A two-beep prompt will
announce the profile change. Press and hold again
to cycle through the profiles.
You should evaluate the different profiles for each
listening environment to determine which is the best,
most comfortable sound.
General Listening:
Automatically selected when the hearing aids
are turned on and will amplify higher frequency
sounds. This is the best choice for most listening
situations.
Music/Concert -
Best when listening to music or attending a
concert where low frequency sounds need
to be amplified.
1
2

Your hearing aids are delicate, precision electronic
devices and require special care and handling that
should be provided to such devices. Please read
and follow the listed precautions to ensure quality
performance and long instrument life.
• Remove batteries when hearing aids will
not be in use for prolonged periods of time.
• Do not throw or drop your hearing aids.
• Do not immerse hearing aids in liquid
• Do not wear during bathing, showering or swimming
• Store out of the reach of children and pets.
• Do not expose hearing aids to excessive heat, such
as stove top, microwave, dash board of a hot car, or
hair dryer.
• Do not expose the hearing aids to chemicals such as
hair spray, insect repellent, perfume, or cosmetics.
• Do not use the product with higher volume for a long
period of time, in order to avoid hearing damage.
Stop using if discomfort occurs.
• Do not disassemble the device
• To avoid possible electromagnetic radiation, the
devices should be removed in any high frequency,
heat treatment or operation, radiotherapy and strong
magnetic field environments.
• Please avoid use in a potentially explosive or
dangerous situation.
• Only qualified accessories should be used with this
device.
• Take off the hearing aids at night.
• Please keep the surface of hearing aids
clean, clean wax build up in tips.
• Please use the Rocker Switch correctly, avoid excessive
force as far as possible.
Special Note: Your hearing aids are built with the
finest quality materials. However, in rare instances an
individual may experience sensitivity to the materials
used. Please consult with your physician if you
exhibit any signs of skin irritation, allergic reaction, or
accelerated accumulation of cerumen (wax).
General Product Care (cont’d)

Troubleshooting
ISSUE POSSIBLE CAUSE SOLUTIONS
No/Low
sound output Low battery Replace Battery
Volume set
too low
Increase the volume
to a comfortable level
Tip not inserted properly Re-insert the tip
Hearing aid
is damaged
A significant change
in your hearing
Contact Customer
Service for assistance
Contact your hearing
health care professional
for an exam. Engage
Customer Service can
recommend a specialist
in your area
ISSUE POSSIBLE CAUSE SOLUTIONS
Whistling/
Feedback
Replace dome tip
with a new tip
Talk to your doctor or
a hearing healthcare
professional about how
to best clean your ears
Tip not inserted properly Reinsert hearing aid tip
Dome tip damaged or
is the wrong size
Wax build-up
in the ear canal
Hearing aids
not turning off Battery door closed Open battery door
Device is not
comfortable
Tips too large or too small Try a different size dome tip
Tube is too large or too small
See Tube Fit Guide
(included)
Still have issues? Reach out to us at 866-202-2527
or chat with us at lucidhearing.com and our
specialists will be happy to help you.
Your satisfaction is our number one priority!

ANSI TEST
40
50
60
70
80
90
100
110
0.25
-0-SPL90 -R-RESP60
0.5 1 2
(kHz)
Sound Pressure Level in dB
4 8
O
R
R
R
R
O
O
O
Linear FOG@50 dB
OSPL90 Max 104.3 dB
@ 2600 Hz
HFA 99.4 dB
HFA FOG @ 50 21.5 dB
RTG TARGET 22.4 dB
Measured 21.4 dB
EQ Insp noise 29.6 dB
Resp limit 61.2 dB
F1< 200 Hz F2>8000 Hz
HFA 100, 1600, 2500 Hz
Freq THDist Src
500Hz 0.5% 70 dB
800Hz 0.4% 70 dB
1600Hz 0.2% 65 dB
Technical Data
Lucid Hearing OTC products are risk free with a 60 day
return period and a 1 year manufacturer’s warranty.
To file a claim please call us at 866–458–8947.
Warranty
Warranty Warning:
Please do not attempt to make repairs yourself.
Doing so could cause additional damage and
will void any warranties.
• Do not throw or drop your instruments.
• Do not immerse hearing instruments in liquid or water.
• Do not wear during bathing, showering, or swimming.
• Do not expose instruments to excessive heat, such
as a stove top, microwave, dashboard of a hot car,
or hair dryer.
• Do not expose the instruments to chemicals such as
hair spray, insect repellent, perfume, or cosmetics.
• Do not disassemble the device.
• Avoid use in potential explosive or dangerous situations.

CAUTION - Battery Safety Information
Hearing Aid Batteries are Dangerous if Swallowed
Keep hearing aids out of the reach of children or
anyone who may accidentally swallow them. Never put
hearing aids in your mouth for any reason. Do not store in pill
containers where they may be mistaken for medication and
swallowed. Do not attempt to remove batteries from your
device, see your hearing care professional. Do not use any
other rechargeable battery; Batteries of low quality may leak
and cause bodily harm. Batteries with incorrect voltage may
cause damage to your device. They may explode and cause
serious injury. Do not expose your hearing aid to heat, such as
an open flame, microwave, or oven. There is a risk that they
will explode and cause serious injury.
Battery Safety
WARNING: Risk of Fire and Burns. Do not Open,
Crush, Heat above 60°C/131°F or incinerate. Do not
short circuit. If bulges severely, discontinue use.
Visit http://www.poison.org/prevent/battery.asp to learn
more important information about battery safety.
If a battery or hearing instrument is swallowed, see a
doctor immediately and call the National Capital Poison
Center, 202–625–3333.
Disposal of Instruments
Waste from electronic equipment must be
handled according to local regulations.
NON
STERILE
10 °
30° C
Transport & Storage
50° C
Operational Conditions
Read InstructionsType B applied part
Distributed by:
Lucid Hearing Holding Company, LLC
PO BOX 535596
Grand Prairie, TX 75053
Manufactured by:
SoundQuest
806 Beaver Street
Bristol, Pa 19007
Environmental Conditions
Storage and Transport: 10° to 30°C
Charge Conditions: 0° to 45°C
Operational Conditions: 0° to 50°C
0°

©2022 Lucid Hearing Holding Company, LLC. Lucid Hearing and Enrich are
registered trademarks of Lucid Hearing Holding Company, LLC. All rights reserved.
IFU-1016 Rev01
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