Lucid fio User manual

User Guide

BETTER HEARING
BEGINS NOW.

Welcome to Fio!
We’re thrilled to help you hear more of
everything you love again.
into the full potential of your device.
Thank you for choosing Fio.

Contents
Quick start guide. . ............................ 6
What’s inside ................................ . 7
Getting to know Fio ........................... 8
Getting to know the Fio charger................ . 9
Charging Fio. . ............................. . . .10
Charger lights ................................ 11
Wearing your new hearing aids . . ............. . .12
How to insert your hearing aids . ................13
How to remove your hearing aids . . .............14
Control through the app........................15
Start-up and pairing ...........................16
Programs ........................... . . . . . . . . .17
Care & cleaning instructions ................. . . .18

How to clean Fio . . ............................19
Wax stop . . .................................. 20
Wax stop replacement . . . . . . . . . . . . . . . . . . . . . . . . .21
Wax stop removal . ....................... . 22-23
Troubleshooting ....................... . . . . . . 24
Regulatory . . . ............................. . . 29

6
Quick Start Guide
Welcome to your new Lucid Fio and welcome to
a whole new world of hearing! These devices are
designed to help you hear better and allow you to
interact with the world in ways you may not have
done in many years. We wanted to give you a quick
guide to getting started before getting into all the
details contained herein…
Prepare Check your ears for any obstructions like
ear wax and make sure your ears are dry.
If possible, have a professional check
your ears and remove any debris and
wax build up.
2
1
Charge Charge your Fio device. Your Fio comes
partially charged, but for the best
experience you’ll need to charge it fully
using the included USB-C cable. For more
detailed instructions, please see Page 11.

7
3Choose Choose your eartips. Your Fio comes with
4 eartip options– 2 sizes of vented tips
and 2 sizes of standard closed tips. You’ll
want to select your eartips depending on
refer to page 14 for further details on
choosing the right eartips.
4Select the program that works best for
you, adjust the volume, and enjoy better
hearing! Please see page 20 for further
information on which of the four
programs is right for you.
IMPORTANT: Place hearing aids inside the
storage case to make any adjustments
through the Lucid Hearing App.
Use your phone camera to scan this code and
download either the iPhone or Android app,
depending on which type of phone you have.
You can also search for “Lucid Hearing” in the
App Store or on Google Play.
Hear
Better

8
What’s inside
Fio
hearing aids
Charging case
USB-C
charging
cable
Eartips (four pairs)
Cleaning tool Wax guards
®

9
Getting to know Fio
Hearing aids will
remain turned on
while out of the case.
Charging
contacts
Pull
string
Microphone
screen
Hearing
aid
Wax stop
Ear tips

10
Getting to know the
Fio charging case
USB-C port
Lid
Hearing
aid
Hearing
aid charging
pocket
Charging
lights
Charging
case
®

11
Charging Fio
Place Fio in its case
with pull string facing upward
charging once placed inside
the charging case. Hearing
aids are fully charged when
the left and right indicator
lights illuminate.
(+/- 2 hours) (See page 12)
Charging case
Plug the USB-C end of the charging
cable into the port on the bottom
of the charging case. Connect
the other end of the charging
cable to a power source.
The charging case is fully
charged when the lower
four lights illuminate.
(See page 12)
1
2
®

12
Hearing aids can be
fully charged in two hours
Charger lights
LED Indicator Lights
25% charged
50% charged
75% charged
100% charged
There are three sets of light indicators. The lower
set of lights indicate the amount the charging case
has charged. The left and right lights indicate the
amount the hearing aids have charged.
Left hearing
aid lights
Right hearing
aid lights
Charging
case lights
Fully discharged hearing
aids require 4 to 5 hours
to be fully charged
®

13
Wearing your
new hearing aids
there can be feedback (whistling) if your hearing aids
are not fully inserted.
The adjustment period of wearing hearing aids takes
time, but soon you’ll be hearing clearly.
Begin by inserting your hearing aids into the case and
make sure the volume is at the minimum setting. Then
remove the hearing aids from the case and place in
You may also want to try experimenting with the
your hearing.
Your new Fio hearing aids are set to the Mild hearing
loss program to start. You can customize the acoustics
of your Fio hearing aids through the Lucid Hearing
mobile app. You may want to try experimenting with
sounds the best to you

14
Choosing the right ear tip
Find yo tented vented eartips. The
feel secure but not too tight. You may need to try all
Vented tips are the most
natural sounding since
they let in ambient sound
while also amplifying
where needed. It allows
for a full range sound
but may not be the best
for someone with more
pronounced hearing loss.
Vented ear tips Fully closed ear tips
1 2
Note: Improper replacement of ear tips could result
lodged in the ear canal.
Closed tips are going to give
you a more direct sound energy
from the hearing aids to be
clearer. They will block out
more of the ambient sound
while allowing more of the
direct sound energy from the
hearing aids to be louder.
These are more suitable for
people with more pronounced
hearing issues.

15
1
2
3
Align the new tip
with the dome
facing outward.
Replacing the ear tips
Gently pull on the tip
may need to twist
it using a back and
forth motion.
Press tip onto hearing
aid until it is fully on the
receiver and the wax
entrance to the dome
tip.

16
1
How to insert your
Fio hearing aids
Remove Fio from its storage
case using the clear removal
string attached to the
hearing aids.
2
Gently push Fio hearing
aid into the ear canal
with the removal string
facing down.
3
Fio should sit entirely in your
ear canal with the removal
string hanging out.
®

17
1
How to remove your
Fio hearing aids
Grasp the hearing aid
by the removal string.
2
Gently pull the hearing aid
straight out of your ear.
Place the Fio hearing aids
in the charging case. They
3
®

18
Use your phone camera
to scan this code and
download either the
iPhone or Android app,
depending on which type
of phone you have. You
can also search for “Lucid Hearing” in the
App Store or on Google Play.
Download the Lucid Hearing App to take full control
of your Fio hearing aids. The app allows you to
adjust volume, programs, and view battery status
while your hearing aids are in the charging case.
Control through the app
Please note: Any changes through the app need to be made
while the hearing aids are inside the charging case. When the
hearing aids are in your ears you will not be able to make
any changes.

19
Make sure your Fio charging case is charged and
near your phone. The Lucid App will detect your Fio
hearing aids and ask you to pair to it.
1 2 3
Pairing Fio with the
Lucid Hearing app
Find Hearing Aids
Click “Connect” to
pair your aids.
Start-Up
Click next on the
Welcome screen .
Connected!
You can now use
the app to make
changes.

20
Programs
Your Fio hearing aids come preset with four
programs were developed with extensive research
in conjunction with the University of Texas at
Dallas to cover the majority of the population
with mild-moderate hearing loss.
Mild The most common hearing loss for people
with trouble understanding speech.
Moderate For those with trouble understanding speech,
providing a little more help than Mild.
Bass Boost Moderate with a boost in low frequency
sounds such as vowels.
Max Bass Boost with maximum volume.
Important: Place hearing aids inside the charging
case to make any adjustments through the
Lucid Hearing App.