Lumens VC-TR1 User manual

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VC-TR1
Auto Tracking Camera
User Manual - English
[Important]

English - 1
Table of Contents
Copyright Information...................................................................................... 2
Chapter 1 Safety Instructions................................................................... 3
Chapter 2 Package Contents.................................................................... 4
Chapter 3 Function Introduction.............................................................. 5
3.1 I/O Functions Introduction ...................................................................................5
3.2 Description of LED indicator................................................................................6
Chapter 4 Instruction for installation....................................................... 7
4.1 Scenario.................................................................................................................7
4.2 Camera Size...........................................................................................................7
4.3 Preparation before installation ............................................................................8
4.4 Instruction for installation....................................................................................8
4.5 Connecting Devices..............................................................................................9
Chapter 5 Remote Control and Setting Menu ....................................... 11
5.1 Functions of remote control ..............................................................................11
5.2 Setting Menu .......................................................................................................12
Chapter 6 Network Function Settings Description............................... 14
6.1 Connecting Camera to Network.........................................................................14
6.2 Using LumensCMS Software to View the Images............................................14
6.3 Using RTSP Player to View the Images.............................................................15
6.4 Get the VC-TR1 image by connecting the computer via USB.........................15
Chapter 7 DIP Switch Setting ................................................................. 17
7.1 OUTPUT SWITCH................................................................................................17
Chapter 8 Troubleshooting..................................................................... 18
Appendix 1 ................................................................................................. 19
Supplier's Declaration of Conformity 47 CFR § 2.1077 Compliance Information........ 20

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Copyright Information
Copyrights © Lumens Digital Optics Inc. All rights reserved.
Lumens is a trademark that is currently being registered by Lumens Digital Optics Inc.
Copying, reproducing or transmitting this file is not allowed if a license is not provided by
Lumens Digital Optics Inc. unless copying this file is for the purpose of backup after
purchasing this product.
In order to keep improving the product, Lumens Digital Optics Inc. hereby reserves the right to
make changes to product specifications without prior notice. The information in this file is
subject to change without prior notice.
To fully explain or describe how this product should be used, this manual may refer to names
of other products or companies without any intention of infringement.
Disclaimer of warranties: Lumens Digital Optics Inc. is neither responsible for any possible
technological, editorial errors or omissions, nor responsible for any incidental or related
damages arising from providing this file, using, or operating this product.

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Chapter 1 Safety Instructions
Always follow these safety instructions when setting up and using the VC-TR1 Auto Tracking Camera:
1 Operation
1.1 Please use the product in the recommended operating environment, away from water or source of heat
1.2 Do not place the product on a tilted or unstable trolley, stand or table.
1.3 Please clean the dust on the power plug prior to usage. Do not insert the product’s power plug into a
multiplug to prevent sparks or a fire.
1.4 Do not block the slots and openings in the case of the product. They provide ventilation and prevent the
product from overheating.
1.5 Do not open or remove covers, otherwise it may expose you to dangerous voltages and other hazards.
Refer all servicing to licensed service personnel.
1.6 Unplug the product from the wall outlet and refer servicing to licensed service personnel when the following
situations happen:
If the power cords are damaged or frayed.
If liquid is spilled into the product or the product has been exposed to rain or water.
2 Installation
2.1 For security considerations, please make sure the standard hanging rack you bought is in line with UL or CE
safety approbations and installed by technician personnel approved by agents.
3 Storage
3.1 Do not place the product where the cord can be stepped on as this may result in fraying or damage to the
lead or the plug.
3.2 Unplug this product during thunderstorms or if it is not going to be used for an extended period.
3.3 Do not place this product or accessories on top of vibrating equipment or heated objects.
4 Cleaning
4.1 Disconnect all the cables prior to cleaning and wipe the surface with a dry cloth. Do not use alcohol or
volatile solvents for cleaning.
5 Batteries (for products or accessories with batteries)
5.1 When replacing batteries, please only use similar or the same type of batteries.
5.2 When disposing of batteries or products, please adhere to the relevant instructions in your country or region
for disposing of batteries or products.
Precautions
This symbol indicates that this equipment may
contain dangerous voltage which could cause
electric shock. Do not remove the cover (or
back). No user-serviceable parts inside. Refer
servicing to licensed service personnel.
This symbol indicates that there are
important operating and
maintenance instructions in this
User Manual with this unit.
FCC Warning
This equipment has been tested and found to comply with the limits for a Class Adigital device, pursuant to part
15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference
when the equipment is operated in a commercial environment.
Notice :
The changes or modifications not expressly approved by the party responsible for compliance could void the
user’s authority to operate the equipment..
IC Warning
This digital apparatus does not exceed the ClassAlimits for radio noise emissions from digital apparatus as set
out in the interference-causing equipment standard entitled "DigitalApparatus," ICES-003 of Industry Canada.
Cet appareil numerique respecte les limites de bruits radioelectriques applicables aux appareils numeriques de
Classe A prescrites dans la norme sur le material brouilleur: "Appareils Numeriques," NMB-003 edictee par
l'Industrie.
EN55032 CE Warning
Operation of this equipment in a residential environment could cause radio interference.

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Chapter 2 Package Contents
VC-TR1
Instruction for
installation
Remote Control
USB cable
(Type A to Type A)
Power Cord
Power Adapter
Appearance may vary
depending on country/
region
3 PIN to 2 PIN
connector
(For Japan only)
Quick Installation Guide

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Chapter 3 Function Introduction
3.1 I/O Functions Introduction
3.1.1 Front View
NO.
Item
Function Descriptions
1.
Camera lens
20x HD camera lens
2.
Panoramic lens
Panoramic camera lens
3.
Power indicator
Display the status of the camera, please refer to 3.2 Description of
LED indicator
4.
IR receive
Support infrared remote control
<Description>The recommended distance of IR remote control is
within 7 meters, and the angle of remote control is ± 45°
3.1.2 Back View
NO.
Item
Function Descriptions
5.
DIP Switch
Adjust the resolution setting, the default is MENU (based on the
setting menu). The default resolution on the screen menu is 1080p60

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6.
Network port
Network connecting port supports routers or hubs of PoE+
(IEEE802.3at) with power supply
7.
NA
Reserved hole
8.
Audio input
Support Line In
9.
USB 2.0 port
Can be used with conference software, and support up to 1080p30
<Description>USB and Ethernet cannot be used at the same time,
and only one can be selected as an output port
10.
HDMI output
HDMI 2.0 output (Audio output not supported)
11.
SDI output
3G-SDI output (Audio output not supported)
12.
RS-232 input
RS-232 control input port
13.
Power
DC 12 V supply connecting port
14.
Power switch
On/Off the camera
3.1.3 Bottom
NO.
Item
Function Descriptions
15.
Tripod deck lock hole
The camera is mounted on a (specification) 1/4” - 20 UNC tripod
deck
3.2 Description of LED indicator
Status
LED indicator
Note
In use
Green light
In standby mode
Red light
The PTZ lens will face toward
the bottom right
Tracking
Red light and green light
flicker at the same time
The light turns from bright to
dark, and from dark to bright
Stop tracking
From flickering to green light
FW updating
Red light
After the update is complete, it
will automatically reboot

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Chapter 4 Instruction for installation
4.1 Scenario
Applicable distance range of VC-TR1: 4-15 m, best tracking target distance recommended:
8 m
Mounting height: 2 - 3 m, best height recommended: 2.4 m
4.2 Camera Size
4.2.1 Camera Front View and Side View
Length x Width x Height: 245 x 145 x 165 mm
Weight: 1.4 Kg (without mental plates)
4.2.2 Bottom of Camera
The camera can be mounted on a 1/4” - 20 UNC PTZ tripod deck by using the lock holes on the
bottom for the tripod

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4.3 Preparation before installation
Installation and connection of HD camera requires special skills. To install by yourself,
please follow necessary steps, ensure steady and tight installation of the device, and pay
attention to your safety to avoid any accident.
4.3.1 Ensure the safety of the installation environment. Please do not install the device on unstable
ceiling or in a place where the device is in danger of falling to avoid any accident.
4.3.2 Please check whether accessories in the box are complete or not. Please contact the supplier
for any shortage, and make sure to keep the accessories in the box intact.
4.3.3 Please choose a proper place for installation of camera in advance. Please determine an
installation place according to the following requirements
4.3.3.1 Confirm the position for the object to be captured.
4.3.3.2 Confirm whether the camera is set at a proper distance from other light sources.
4.4 Instruction for installation
4.4.1 Precautions for installation
VC-TR1 does not support upside-down installation
Do not grab the camera head by hand when handling the device
Do not rotate the camera head by hand. Improper rotation may result in breakdown of the
camera
4.4.1.1Install the camera on the desk
Please place the camera on a flat desktop to ensure the the normal vertical and
horizontal operation of the machine and the good cooling of the fan at the bottom
4.4.1.2Install the camera on a tripod deck

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4.4.1.3Install camera on the wall-mounted frame
When the camera is installed on the wall, it can go with Lumens VC-WM11 wall-mounted
frame (optional)
4.4.1.4Install the camera on the ceiling bracket
To install the camera on the ceiling, the ceiling bracket can be purchased separately
4.5 Connecting Devices
Power Supply
Display
Audio In
POE Hub
Computer
Control Device
Microphone

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RS-232 pins definition instructions
Pin NO.
Definition
1
DTR
2
DSR
3
TXD
4
GND
5
RXD
6
GND
7
IR OUT
8
N.C.

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Chapter 5 Remote Control and Setting Menu
5.1 Functions of remote control
Item
Description
1
HOME button: PTZ returns to initial position
2
Buttons for selecting the camera: Only working for
Camera 1
Reserved buttons for Camera 2 ~ 4, no function
3
Focus button
[AUTO]: Auto focus
[MANU]: Manual focus, use -close focus / -long shot
adjustment
: One push focus, each time you press the auto focus
button, it will change to manual focus mode
4
Aperture button (for manual mode)
: Reset to the default value of the aperture
: Increase the aperture (image becomes brighter)
: Reduce the aperture (image becomes darker)
5
Menu button: Display/close OSD menu
6
Reserved button, no function
7
Number button: Used to enter numbers, such as the preset
8
Reserved button, no function
9
Power switch button: Turn on/off the camera
10
F1: start auto tracking/F2: stop auto tracking/F3: switch
PTZ, panoramic screen, PIP (only applicable to HDMI/SDI
output)/F4: no function
11
Reserved button, no function
12
Back light compensation button: Turn on/off back light
compensation function
13
Zoom button: zoom in；zoom out
14
Return button: Return to the upper level options of the
setting menu
15
OK button: Enter the lower level options of the setting
menu, confirm button
16
Direction button: Move the lens
17
Preset buttons
CALL: Press the number button first, then press CALL
to load the location of the set
SET: Press the number button first, then press SET to
save the current location
CLEAR: Press the number button first, then press
CLEAR to clear the location
18
Reserved button, no function

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5.2 Setting Menu
<Description> Press [Menu] on the remote control to enter the setting menu; the bold underlined values in the following table are defaults.
1st Level
2nd Level
3rd Level
4th Level
Adjustment Values
ANTI-FLICKER
OFF / 60HZ / 50HZ
VIDEO
SHARPNESS
1~A~15
BRIGHTNESS
1~A~14
CONTRAST
1~A~14
GAMMA MODE
0~4
2DNR LEVEL (2D noise reduction)
OFF, 1~A~7
3DNR LEVEL (3D noise reduction)
OFF, 1~A~7
WIDE DYNAMIC
OFF, 1~5
EXPOSURE
MODE
FULL AUTO
EXP-COMP (Exposure compensation)
-7~A~7
BLC (Backlight compensation)
ON / OFF
MANUAL
GAIN (Gain value)
0~30
SPEED
1/60(1/50)~1/10000
IRIS
CLOSE, F14~F1.6
SHUTTER PRI
SPEED
1/60(1/50)~1/10000
IRIS PRI
IRIS
CLOSE, F14~F1.6
BRIGHT PRI
BRIGHT (Brightness)
1~A~7
COLOR (color setting)
WB MODE (White balance)
AUTO
R.GAIN/ G.GAIN/ B.GAIN
-7~A~7
SATURATION/HUE
1~A~14
ATW (Auto white balance)
R.GAIN/ G.GAIN/ B.GAIN
-7~A~7
SATURATION/HUE
1~A~14
ONE PUSH
ONE PUSH TRIGGER PRESS OK
NA

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1st Level
2nd Level
3rd Level
4th Level
Adjustment Values
SATURATION/HUE
1~A~14
INDOOR
SATURATION/HUE
1~A~14
OUTDOOR
SATURATION/HUE
1~A~14
MANUAL
R.GAIN/ B.GAIN
0~A~128
SATURATION/HUE
1~A~14
SODIUM LAMP
SATURATION/HUE
1~A~14
FLUO LAMP
SATURATION/HUE
1~A~14
COLOR TEMP
CCTLEVEL
2500K~A~7500K
SATURATION/HUE
1~A~14
PAN TILT ZOOM
PAN/TILT SPEED
1~A~8
RATIO SPEED
ON / OFF
SYSTEM
ETHERNET
IP ASSIGNMENT
DHCP / STATIC IP
IP/ MASK/ GATEWAY/ MAC
Ethernet information of the camera
ADDRESS
1~6
PROTOCOL
VISAC
BAUD RATE
9600
VIDEO FORMAT (Output Format)
1080P 60 / 50 / 30/ 25
720P 60 / 50
LANGUAGE
ENGLISH
STATUS
Display the current setting status
RESTORE DEFAULT
CONFIRM / CANCEL

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Chapter 6 Network Function Settings Description
6.1 Connecting Camera to Network
Two common connection methods are shown below
1. Connecting via switch or router
2. To connect directly through network cable, the IP address of the computer should be
changed so that it is on the same network segment as the camera
E.g.: The factory-preset default IP address of VC-TR1 is 192.168.100.100. The computer
IP address must be set with the same network segment, such as 192.168.100.101, so that
the computer can be connected correctly with the camera
Change network settings
6.2 Using LumensCMS Software to View the Images
Open LUMENS CMS software (Please download from the Lumens official website)
Turn on the camera first and add the device to the software
<Description> Please refer to LumensCMS software user manual for related
operation
Switch or router
Network cable
Network cable
Camera
Computer
Camera
Computer
Network cable

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6.3 Using RTSP Player to View the Images
In addition to LumensCMS software, other free software also can be used for RTSP
connection, such as Quick Time and PotPlayer.
RTSP connection address formats are as follows:
PTZ screen: rtsp://IP:554/ch01, support up to 1080P60
Panoramic screen: rtsp://IP:554/ch02, support up to 1080P30
Preview screen: rtsp://IP:554/ch03, support up to 720P30
6.4 Get the VC-TR1 image by connecting the computer via USB
VC-TR1 can be connected to a PC via a USB cable as a USB video source, and used with a
USB video conference system, such as AMCAP, Skype, and Zoom.
1. Turn the 4th pin of DIP Switch of Output Switch to ON (entering USB mode)
2. Open the USB video software, and select Lumens VC-TR1 Video Camera as the image
source to get the VC-TR1 image
Example: Open AMCAP, select VC-TR1 as the image source of Devices

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Example: Enter Skype settings, go to audio and video page, and select VC-TR1 as the
camera source

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Chapter 7 DIP Switch Setting
7.1 OUTPUT SWITCH
The factory default is MENU (depend on the setting menu), and the default resolution of the
setting menu is 1080p60
The camera will restart 5 seconds after modifying the DIP
To switch via the OSD/ RS-232 Command is also available based on the last executed
action
USB and IP may only choose one, because they cannot be output at the same time
The Ethernet mode only defines the highest output frame rate of the streaming, but not
determines the resolution and frame rate of the streaming
Ethernet mode determines the output resolution and fps of HDMI/SDI
Mode
Format
SW
Format
SW
USB
Ethernet
1080p60
1080p50
1080p30
1080p25
720p60
720p50
MENU
<Description> When all DIP are set to ON, the video resolution of the camera is
determined by the setting menu

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Chapter 8 Troubleshooting
This chapter describes problems you may encounter while using VC-TR1. If you have questions,
please refer to related chapters and follow all the suggested solutions. If the problem still
occurred, please contact your distributor or the service center.
No.
Problems
Solutions
1.
How to use USB output with
computer video software
Please refer to Chapter 7 DIP Switch Setting to switch the
USB output via DIP
USB and Ethernet cannot be used at the same time, and
only one can be selected as an output port at the same time
2.
Does it provide the Digital
Zoom function?
Digital Zoom is enabled by default. The Digital Zoom
function will be automatically turned off when the resolution
is set to be 60 fps, and turned on automatically for 30 fps
3.
How to activate and stop the
tracking function?
It can be activated and stopped via [Start]/[Stop] in the
CMS software. In addition, F1/F2 on the remote control can
be used to activate and stop the function
4.
What causes the loss of
tracking?
Due to some limitations of the current tracking algorithm, the
following situations need to be avoided:
1. Backlight environment
2. The tracking area may have people on TV, human-
shaped billboards, face photos
3. Insufficient environmental brightness
4. Facial features are not obvious: such as wearing masks
or sunglasses
5. The distance between the camera and the target exceeds
the recommended setting value
6. The tracking target stands still for more than 1 minute
5.
The screen is not smooth
during the tracking process
Make sure the Ratio Speed feature is activated.
The PTZ speed is related to the current magnification. When
it is turned on, the greater the magnification, the slower the
PTZ speed
6.
When two targets appear on
the screen, the wrong object
is tracked
According to the tracking algorithm logic: The tracking
function gives priority to face detection. If two targets appear
in the tracking area at the same time during tracking, the
wrong target may be tracked. Therefore, avoid two or more
people in the tracking area at the same time, or use
multi-person detection function

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Appendix 1
1. Output specification table
HDMI/SDI
IP Stream (LumensCMS setting)
USB
IP Stream
Resolution
Resolution
FPS
1080P60
PTZ Main stream
1080P / 720P / D1 / QVGA
1920*1080
1280*720
640*480
320*240
30
Panoramic stream
1080P / 720P / D1 / QVGA
Preview stream
720P / D1 / QVGA
1080P50
PTZ Main stream
1080P / 720P / D1 / QVGA
1920*1080
1280*720
640*480
320*240
25
Panoramic stream
1080P / 720P / D1 / QVGA
Preview stream
720P / D1 / QVGA
1080P30
PTZ Main stream
1080P / 720P / D1 / QVGA
1920*1080
1280*720
640*480
320*240
30
Panoramic stream
1080P / 720P / D1 / QVGA
Preview stream
720P / D1 / QVGA
720P60
PTZ Main stream
1080P / 720P / D1 / QVGA
1280*720
640*480
320*240
30
Panoramic stream
1080P / 720P / D1 / QVGA
Preview stream
720P / D1 / QVGA
720P50
PTZ Main stream
1080P / 720P / D1 / QVGA
1280*720
640*480
320*240
25
Panoramic stream
1080P / 720P / D1 / QVGA
Preview stream
720P / D1 / QVGA
2. Function descriptions of special preset: Special preset cannot be used as general preset
Special preset
Function
Remark
80
Start tracking
81
Stop tracking
95
Enter or exit the setting menu
96
Clear 0 - 64 preset
99
Reboot the machine
121
Output PTZ screen
HDMI/ SDI
122
Output panoramic screen
HDMI/ SDI
123
PTZ and panoramic PIP screen
HDMI/ SDI