LUXE MOBILITY X500 Midi Sport User manual

LuXe Mobility X500 Midi Sport
Owner’s Manual
1

How to use this manual
How to use this manual
Your scooter will reach you in excellent condition having been
personally inspected before leaving the factory. By following the guidelines
for maintenance your scooter will maintain its first-class condition and give
you years of complete reliability and satisfaction.
2

Contents
General Warnings p5
Quick Start Guide pp6-7
Features p8
Getting on and off Your Scooter p9
Control Panel pp10-11
Tiller Functions pp12-13
Freewheel Mechanism p14
Seat Removal and Adjustment pp15-16
Tiller, Battery and Charging pp17-19
Transportation pp20-21
Guidance for Safe Usage pp22-26
Battery and Charging Guidance pp27-29
General Warnings pp30-33
EMC (EMI) Warnings pp34-42
Specification p43
Routine Maintenance pp44-46
Service pp47-52
Warranty pp53-54
3

Before using your scooter please read this manual carefully. It will provide
you with all the information you will require. However, if you still have any
queries about the use, maintenance or safety of your scooter, please
contact your local dealer.
The scooter is classified as a category C vehicle under the European
wheelchair standard EN 12184.
It is intended for the use of people of all ages who may have difficulty
walking distances or for periods of time. It is ideal for outdoor use and
suitable for users up to 136 kg (300 lbs). Differing user weights can cause
performance variation.
The scooter is designed to be driven on smooth man made surfaces . It has
been manufactured to comply with the requirements of the Medical Device
Directive 93/42/EEC, the radio interference requirements of EEC Directive
89/336/EEC and the battery charger requirements of EEC Directive
73/23/EEC and 89/336/EEC. Electromagnetic fields, such as those emitted
by shop alarms may be disturbed by use of the scooter. The function of the
scooter may also be disturbed by Electromagnetic fields emitted by shop
alarms.
This scooter’s manufacturer is BS/EN ISO 9001 accredited. This is the
internationally recognized standard for quality management systems. This
accreditation guarantees quality in all areas from development through to
final delivery. Should you require any further assistance then please contact
your local dealer.
4

DO NOT OPERATE THE SCOOTER BEFORE READING AND
UNDERSTANDING THIS INSTRUCTION MANUAL.
IF YOU ARE IN DOUBT ABOUT THE MEANING OF THESE
INSTRUCTIONS, OR ANY OF THE CAUTIONS AND WARNINGS,
PLEASE CONSULT YOUR HEALTHCARE PROFESSIONAL, DEALER
OR RELEVANT TECHNICAL PERSONNEL.
FAILURE TO FULLY UNDERSTAND THE SCOOTER OPERATION MAY
RESULT IN AN UNEXPECTED RESPONSE FROM THE EQUIPMENT
WHICH CAN IN TURN LEAD TO POSSIBLE INJURY OR DAMAGE.
NOTES
Warning and Caution notices used in this manual apply to hazards and
unsafe practices that could result in personal injury or damage to property.
WARNING
We supply an extensive range of mobility scooters to meet the varying
needs of individual users. It is the responsibility of the individual user to
decide which scooter is suitable for the user’s intended purpose.
With regards to restraints, seat positioning straps, posture correction or
other positional aids and accessories, it is the obligation of the dealer to
ensure the suitability of such equipment for the safe operation of the
scooter.
Serious injury can occur in the event of a fall from a mobility scooter. We
DO NOT RECOMMEND that a scooter user is transported in any type of
vehicle when seated in the scooter.
At this time, there are no approved Tie-Down Systems for the
transportation of a user in ANY moving vehicle whilst seated in a scooter.It
is our opinion that users of mobility scooters should be transferred into the
appropriate vehicle seating system and use should be made of the
restraints available to the auto industry.
Intended Users
This mobility scooter is for use by disabled people
5

Assembly
When lifting always keep the back straight, bend the knees and use the
lifting handles provided.
Ensure your freewheel mechanism is fully engaged, so your scooter can
not move while assembling.
Set the tiller by rotating the tiller folding knob while moving the tiller
upwards. Remove the basket from the footboard and place on the bracket
located on the front of the tiller.
Lift the seat onto the seat post and press down to ensure it is fully
engaged.
Battery Charging
The battery MUST be charged for 12 hours before first use. Do not be
tempted to use the scooter unless the battery has been fully charged as
failure to do this will result in battery damage. Connect the battery charger
to the mains supply and the charging socket located on the battery pack.
Switch on the mains supply and then switch on the battery charger.
Battery Display Key
RED light = Power On,
YELLOW Light = Charging
GREEN Light = Charge Complete.
Charge the scooter overnight after each use to maintain battery condition.
Suitable Terrain=This scooter is designed for use on footpaths, for
crossing roads and shopping. It should not be driven through mud, water,
snow, sand, loose gravel, long grass or any other unsound surfaces.
6

Control Functions
Your scooter is equipped with the following features that can be found
on the tiller fascia panel:
On/ Off Switch, Battery Gauge, Speed Control, Headlight, Horn and
Directional Control Levers.
If you have previously used or owned a scooter before you MUST still
read the Owner’s Manual carefully to fully understand the controls and
safety warnings.
If you are in any doubt of their functions then please turn to pages13
and 16 of this manual.
Transporting
Your scooter may be disassembled quickly and simply for transport:
1. Lift off the front basket.
2. Remove the seat, leaving the seat stem in position.
3. Place the basket on the floor mat appropriately.
4. Lower the tiller, using the folding knob, to its lowest setting, locking
in the basket. Make sure that there is at least 30mm between the tiller and
battery pack.
5. using the lifting handles provided carefully lift the scooter safely and
securely into the luggage compartment of the vehicle.
Important:
When reassembling the scooter, remember to insert the battery
locking pin, because failure to do so may result in the batteries
disengaging during use. Always secure your scooter parts before
transportation. Remember to engage the drive unit by pushing the
freewheel lever forwards to stop the scooter from moving.
7

8

Getting on to your scooter
1. Ensure that the key switch is turned to the off position (Photo 5.1).
2. Push forward the seat swivel lever located under the seat on the
right-hand side and rotate the seat to face you (Photo 5.2).
3. Put the armrests into the fully down position and use them to steady
yourself as you gently lower yourself into the seat (Photo 5.3).
4. Push forward the seat swivel lever and gently swivel the seat to face
forward (Photo 5.4).
5. Ensure that both feet are placed firmly on the floorboard of the
scooter and the seat is secure (Photo 5.5).
Getting off your scooter
1. Bring your scooter to a stop and turn the key switch to off.
2. Push forward the seat swivel lever located under the seat on the
right-hand side and rotate the seat 90 degrees to exit (Photo 5.2).
3. Put BOTH feet on the ground and gently leave the seat using the
arm rests to assist you out of the chair (Photo 5.3).
P5.1 P5.2
P5.4 P5.5
P5.3
9

Hand Controls
All of the drive controls for the scooter are to be found on the Tiller
Control Box (Fig 6.1).
The Preset Speed Knob
Turning this knob to the left reduces your available maximum speed.
Turning it to the right increases the available maximum speed.
The Battery Gauge
This gives an approximation of battery charge and is illuminated for
clarity.
The gauge display is “RED” when approaching empty, to “YELLOW”
when charge is required, and “GREEN” when fully charged.
As the scooter moves over differing terrain, the Battery Gauge will dip
up and down, this is normal. For a more accurate indication, stop the
scooter and note the reading. In cold, damp weather the gauge will dip
faster as the capacity and efficiency of all batteries drops in such
conditions.
TIP:
If your battery gauge has gone into the “RED” section you can increase
your remaining range by reducing your maximum speed. Remember you
MUST charge your battery overnight as soon as you can to prevent battery
damage.
Operating the Lights
The lights are operated by pressing the blue button on the front fascia
panel. Press the button once to illuminate the lights, press the button again
to switch the lights off. Switch the lights on to make yourself more visible in
low levels of light
10

Fig 6.1
11

Throttle Lever
The throttle lever offers finger-tip control of your scooter.
It controls the speed as well as forward and reverse motion. To move the
scooter in a FORWARD motion PULL the lever with the RIGHT HAND or
PUSH the lever with the LEFT THUMB (Photo 7.1).
To move the scooter in a REVERSE motion PULL the lever with the LEFT
HAND or PUSH the lever with the RIGHT THUMB. The lever will return by
itself when released and the scooter will slow to a stop (Photo 7.2).
The more you move the lever, the more your speed increases up to its
preset maximum. It is possible to operate your scooter using one side of the
throttle lever. To do this you must PUSH and PULL on the chosen side of
the throttle lever.
Horn Button
Pressing the horn button produces a warning sound. Use this function to
warn pedestrians of your presence when necessary (Photo 7.3).
P7.1 P7.2 P7.3
Key Switch
P7.4 P7.5 P7.6
The key switch switches the scooter ON and OFF.
Please note that the key cannot be removed when it is in the ON position
(Photo 7.4.).
12

Make sure that this switch is in the OFF position BEFORE getting on or off
the scooter. Remove the key to make sure the scooter is OFF (Photo 7.5).
Turning the key to OFF whilst driving will cause the scooter to stop very
abruptly. This is not recommended except in an emergency stop, as
continual use of this function could result in damage to the scooter.
Off Board Charging Socket
The socket to connect the off-board charger is located on the battery pack
(Photo 7.6).
To use the socket, swivel the plastic cover to the left or right to reveal the
socket connections. The charger output plug can now be connected ready
to accept charge current from the battery charger.
After use, ensure that the plastic swivel cover is rotated back into place.
This action helps prevent water from entering the socket connections.
WARNING.
Do not attempt to charge your scooter outdoors or in damp/wet
conditions. Failure to comply with this instruction may lead to an
electric shock and is a potential fire hazard.
13

Freewheel mechanism
A freewheel device disengages the power drive to
allow manual operation (i.e. the scooter can be
pushed at a walking pace).This safety function can
protect your scooter from theft when parked. By
pushing the lever that is located on the right hand
side of the scooter rear panel BACKWARD, you
can engage the motor for you to drive. (P8).
P 8
WARNING:
Use extreme caution in the freewheel mode especially
on slopes/inclines. Letting go of your scooter whilst it is in freewheel
can cause the scooter to roll unexpectedly.
ALWAYS re-engage the freewheel device after use.
14

Removing the Seat
Please note that these instructions are to be used as a guide only.
1. Lift armrests upwards for ease of access (Photo 9.1).
2. Stand behind the seat and fold the backrest down (Photo 9.2).
3. Grasp the seat base and keeping a firm grip, lift the seat vertically,
keeping your back straight. Bend knees if required (Photo 9.3).
4. Place seat at desired location for stowage, keeping back posture straight
at all times, bend knees where required (Photo 9.4).
Note: Exercise caution when lifting the seat.
P9.1 P9.2 P9.3 P9.4
Seat Adjustment
1. To adjust seat height, remove the seat as described (Photo 9.5).
2. Move the seat post to the new position and refit the seat pin.
3. Refit the seat. (Photo 9.6)
P9.5 P9.6
15

Armrest Adjustment
1. Pull the lock-pin out from the seat base (photo 9.7),
2. Loose the adjustable bolt (photo 9.8).
3. Move the armrests to the desired position and re-tighten the
thumbwheel knobs to adjust the width of the armrest.
P9.7 P9.8
16

Tiller Adjustment
The scooter features a highly adjustable tiller which allows you to lock the
tiller in the most comfortable driving position. This feature also lets you fold
the tiller down fully, for transportation and stowage.
The folding knob is located on the bottom of the tiller.
1. Support the tiller with your left hand.
2. Rotate the folding knob anti-clockwise to release the tiller (Photos
10.1-10.2).
3. Move the tiller to the desired location.
4. Rotate the folding knob clockwise to lock the tiller (Photo 10.2).
P10.1 P10.2 P10.3
Battery Removal
It is important to remove the seat and seat post first to allow better access
to the batteries.
Lift battery vertically out of its battery tray using the handle provided (Photo
10.4)
Remember to keep the knees bent and the back straight
Battery Replacement
To replace the batteries, reverse the sequence above
Important: Remember to keep the knees bent and the back
straight.
When reassembling the scooter, remember to insert the locking pin,
because failure to do so may result in the batteries disengaging during
use. Ensure the battery wells are free from dirt and grit - this will affect the
performance of the battery contacts.
17

Off-Board Battery Charger
Your scooter is supplied with an off-board charging facility (Photo 10.5).
Please note that only chargers supplied by your local authorised dealer
should be used.
1. Switch your scooter off at the key switch(Photo 7.5).
2. Swivel the charge connector cover located on the battery pack and
connect the charger (Photo 10.6).
3. Ensure that the charger plug is dry and intact before connecting it to the
mains and switching it on.
4. A reset button is located on the battery.
Please check that the button is pressed in (Photo 10.7).
P10.4 P10.5 P10.6 P10.7
Note:
The charger is capable of charging from 240V to 100V, and 2 Amps,
The off-board charger has 3 possible indications:
1. RED = Power is on.
2. YELLOW = Charging.
3. GREEN = fully charged.
Ensure the scooter is switched off before commencing the charging
process. After charging, always swivels the charging socket cover back
into place. This helps prevent water getting into the socket. (Photo 10.6)
Please note that the scooter has a safety circuit to prevent it from being
driven off during charging. If your scooter fails to respond to normal control
after a charging period, please check that the battery charger has been
completely disconnected from the scooter.
The off-board charger must be kept dry in temperatures between
-25°C and 40°C and not be subjected to mechanical damage.
In all cases, the charger must only be repaired by an authorised
dealer.
WARNING!
You should only use the original charger which comes with your
scooter. Using other brands’ chargers may shorten your warranty
period. Use of an incorrect charger may cause damage to your
scooter, or potentially cause a fire.
Use extreme caution with the battery and charger.
18

You should manage an exhausted battery according to local laws.
Don’t put the battery near to any heating device
Don’t place excess weight on top of the battery, pierce it, or let it endure
any high pressure
WARNING!
NO SMOKING OR NAKED FLAMES WHEN CHARGING BATTERIES.
DO NOT TOUCH THE BATTERY PACK TERMINALS WITH METAL
OBJECTS.
ONLY USE APPROVED REPLACEMENT BATTERIES.
IF DAMAGE TO BATTERIES OR BATTERY BOXES IS EVIDENT,
CONTACT YOUR LOCAL DEALER IMMEDIATELY - DO NOT ATTEMPT
TO SERVICE THE BATTERIES.
REMOVE METALLIC JEWELLERY WHEN WORKING WITH
BATTERIES.
WEAR GLOVES AND GOGGLES IF MOVING LEAKING BATTERIES.
REPLACE DAMAGED OR LEAKING BATTERIES IMMEDIATELY.
Fuses
There is a reset button as described previously. If a fault occurs, the
button will pop out. Switch the scooter off, press the button in and switch
the scooter back on.
There is a 30A fuse fitted to the positive terminal of the battery. These
fuses must be replaced by an authorised service agent.
There is also a 2.5A fuse fitted in the charger and a fuse in the mains
plug of the battery charger. These fuses must be replaced by an
authorised service agent.
19

Packaging
You can pack the mobility scooter to prevent it from moving in the
package, or being scratched, by following the below steps:
1. Put the scooter into the prepared carton (Photo 11.1), like the position in
Photo 11.2.
2. Cover the carton and fix the whole carton with professional ropes for
packaging (Photo 11.1 and Photo 11.2).
(P11.1) (P11.2)
(P11.3) (P 11.4)
Important
Our cartons comply with GB/T4857.18(equal to ISO 4180/2):
1.Compliant with test dropping from 500mm height
2. Pass transport testing requirements of 2.5m stacking
Notes for end user
1. Please make sure there is no obvious damage to the outside of the carton
before opening it.
2. Reverse the packaging steps to remove the scooter, owner manual,
warranty card, inspection report or quality certificates, and so on.
3. Read the owner’s manual carefully to familiarise yourself with
assembling or operating your scooter.
4. Turn on the scooter and check whether it operates normally.
20