Lynx LEH39 User manual

LEH CARE & USE/INSTALLATION |1
MAKE THE MOST OF YOUR
LEH39/61 CARE & USE/INSTALLATION
Lynx Electric Infrared Heater

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|LEH CARE & USE/INSTALLATION
Clearance from Combustibles 3
Warnings 4
Installation Instructions 5
Wiring Instructions 5
Mounting Instructions 6
Replacement Element Installation 7
Replacement Parts 7
Heater Coverage Areas 8
General Notes 8
Maintenance Instructions 8
Trouble Shooting 9
Location Suggestions 9
Warranty 10
TABLE OF CONTENTS
This use & care manual covers the Lynx heater models listed below. Some features and options will vary based upon
the model that you purchased.
LYNX ELECTRIC HEATER MODELS
39" 61"
LEH39 LEH61

LEH CARE & USE/INSTALLATION |3
CLEARANCE FROM COMBUSTIBLES
SAVE THIS MANUAL FOR FUTURE REFERENCE
• For Wall-Mounting, do not install heater closer than 18" (45.7cm) from adjacent walls and 6" (15.2cm) from
ceiling and do not install less than 6' (1.8m) if the heater is labeled as UL Listed and 8' (2.4m) if the heater is
labeled as UL/CUL Listed from floor, while heater is set at a downward angle of 30 to 60 degrees.
• For Ceiling-Mounting, do not install heater closer than 18" (45.7cm) from adjacent walls and 6" (15.2cm)
from ceiling and do not install less than 6' (1.8m) if the heater is labeled as UL Listed and 8' (2.4m) if the
heater is labeled as UL/CUL Listed from floor, while heater is at a maximum 30 degrees.
• Adjacent Heaters to be installed no less than 3' (0.9m) apart.
• Do NOT operate within 25' (7.6m) of flammable/explosive material.
• Never block heater.
• Heaters greater than 240 Volts are for “Commercial Use Only. Risk of fire. Do not use as a residential or
household heater.”
• A means for disconnection of the appliance must be incorporated in accordance with the local wiring codes.
• Do not use if the heating element is damaged or cracked.
CLEARANCE FROM COMBUSTIBLES:
MIN. 18" (45.7cm)
FROM SIDES AND
ENDS OF HEATER
MIN. 36" (91.4cm)
IN FRONT OF HEATER
MIN. 6" (15.2cm)
CLEARANCE
BEHIND HEATER
“IMPORTANT INSTRUCTIONS”
“SAVE THESE INSTRUCTIONS”
WARNINGS- Read all instructions before using heater:
Unit may be a source of possible shock. NEVER attempt to service heater without disconnecting its power source. Source
of possible ignition.
CAUTION-High Temperature, risk of fire, keep electrical cords, drapery, furnishings and other combustibles at least 3'
(0.9m) from the front of heater and away from sides and rear.
MOUNTING HEIGHT/CLEARANCES

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|LEH CARE & USE/INSTALLATION
WARNINGS
WARNING
• Children should never be left alone or unattended in an area where this appliance is located. Install
your heater well away from areas where children play. Do not store items that may interest children in or
around the area of your heater.
• Never touch the heater face when hot. When in use, portions of the heater are hot enough to cause
severe burns.
• Always maintain the required clearances from combustibles as detailed. The heater is designed for
indoor or outdoor use.
• Electric heaters are not to be installed in or on recreational vehicles, portable trailers, boats or any other
moving installation.
• Keep any electrical supply cord away from any heated surfaces.
• Do not repair or replace any part of the heater unless specifically recommended in this manual. Other
service should be performed by a qualified technician.
• This appliance must be installed by a professional installer or technician.
• Product installation must meet local electric codes or, in the absence of local codes, the latest edition of the
National Electrical Code ANSI/NFPA No. 70 or the Canadian Electrical Code CSA C22.1.
• Unit may be a source of possible shock. NEVER attempt to service heater without disconnecting its power
source. Source of possible ignition.
• High Temperature, risk of fire, keep electrical cords, drapery, furnishings and other combustibles at least 3'
(0.9m) from the front of heater and away from sides and rear.
THIS MANUAL MUST REMAIN WITH THE PRODUCT OWNER FOR FUTURE REFERENCE.
READ THIS MANUAL CAREFULLY and completely before using your heater to reduce the risk of:
1. Fire
2. Burn hazard, personal injury or property damage
3. Unapproved installation or servicing.
Improper installation, adjustment, alteration, service or maintenance can cause property damage, injury or death.
Read this manual thoroughly before installation, use, or servicing of this product.
WARNING
If not installed, operated and maintained in accordance with the manufacturer’s instructions, this product can
expose you to chemicals including nickel, which are known to the State of California to cause cancer and birth
defects or other reproductive harm. For more information go to www.P65Warnings.ca.gov.
WARNING
!

LEH CARE & USE/INSTALLATION |5
This heater must be permanently installed and hard wired by a licensed electrician in accordance with local
electrical codes. Assembly procedure must be performed with no electrical power to unit.
Step 1: Check UL/CUL/CE label on heater for proper voltage.
Step 2: Follow supplied wiring instructions. (See wiring instructions below)
Step 3: Heater must be mounted with reflector angled down.
Step 4: All electrical connections must be in compliance with the National Electric Code (NEC) and local codes
for outdoor wiring.
Step 5: Use only wiring components UL/CUL/CE listed for outdoor use with IPX4 minimum rating.
WIRING INSTRUCTIONS
The heater is drilled and threaded for standard 1/2" conduit fittings. The installing electrician will need to
provide the appropriate rigid metallic, flexible or liquid tight conduit for the installation location.
• Observe local electrical code regulations.
• Remove cover plate from junction box.
• Attach conduit.
• Use only copper wire suitable for 90°C.
• Replace cover plate.
Connect power with
flexible conduit or
appropriate cord to allow
heater to be swiveled. The Junction Box inlet
hole is sized for a standard
½” weather tight conduit
fitting and has a locknut
located on the inside of the
box for fastening.
INSTALLATION INSTRUCTIONS
WIRING INSTRUCTIONS
Duplex Stack Switch is Included with the heater.
Green ground
wire screw
Junction Box on top of the
heater has a gasket side
access cover.

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|LEH CARE & USE/INSTALLATION
MINIMUM 18"
72" (1.8m) MINIMUM
HEIGHT FROM FLOOR
6-3/8" (15.2cm) LEVEL HERE
WALL
CEILING
60º MAX.
60º MAX.
AIM POINT
WALL OR CEILING SWIVEL
MOUNTING BRACKETS (PAIR)
6" MOUNTING SURFACE
TO REAR OF HEATER
8" WIDE
LENGTH VARIES DEPENDING ON
MODEL (MAX. 61-1/4")
INSULATED HOUSING
WALL
CEILING
60º MAX.
60º MAX.
AIM POINT
WALL OR CEILING SWIVEL
MOUNTING BRACKETS (PAIR)
6" MOUNTING SURFACE
TO REAR OF HEATER
8" WIDE
LENGTH VARIES DEPENDING ON
MODEL (MAX. 61-1/4")
INSULATED HOUSING
These models may be chain or bracket mounted to any ceiling or horizontal surface. Installation must be such
that 18" (45.7cm) minimum clearance is maintained around the heater on all four sides and 36" (91.4cm) directly
in front. A minimum of 6" (15.24cm) of clearance provided by mounting brackets is required behind the plane of
the face. Heater can be hung using chains or custom brackets. Heater must be level, but can be rotated around
its horizontal axis.
Heater must be installed with the quartz tube horizontally level. For maximum tube life, use a carpenter’s level
tool to find the optimum level position for the heater’s body. Always maintain the minimum clearances from the
heater body to any combustible materials.
3" (7.6cm)
8-3/16"
(20.2cm)
5-3/8"
(13.6cm)
SWIVEL MOUNTING
BRACKETS (CEILING OR
WALL MOUNT)
LENGTH WILL VARY
DEPENDING ON MODEL
INSULATED HOUSING 6" (15.2cm)
9-3/8"
(23.8cm)
(45.7cm)
FROM SIDE
(45.7cm)
FROM SIDE
MINIMUM 18"
MOUNTING INSTRUCTIONS

LEH CARE & USE/INSTALLATION |7
11/32" OUTSIDE NUT
11/32" INSIDE NUT
(SNUG TO CERAMIC)
Disconnect the power at the breaker. Remove the grill by grasping it in the middle, flex grill up and lift it off.
Unscrew and remove both end reflectors. Unhook element clips at each end of the heater and remove nuts from
end of element to remove the existing quartz tube. Carefully install the new element. Remove one nut from end of
the new element. Install wire by sliding high temperature ring terminal onto element screw and replace nut. Use a
thin 11/32" wrench to hold inside nut. Nuts must make a tight connection. Close element clips over tube, reinstall
end reflectors, then snap protective grill back in place.
NOTE: Hold ceramic element firmly while
tightening nut to prevent damage to
element. Nut should be tightened snug.
A loose connection can cause the
element to short or fail prematurely.
REPLACEMENT ELEMENTS
PART NUMBER ELEMENT NUMBER LENGTH WATTS VOLTS FITS
LERE2024 E-2024 36" (0.9m) 2000 240 LEH39
LERE3024 E-3024 58" (1.5m) 3000 240 LEH61
PART NUMBER PART DESCRIPTION QUANTITY NEEDED
36523 Dual Element End Reflector (Set of 2) 1
36525 Body Reflector – Fits 39" (1.0m) 1
36526 Body Reflector – Fits 61-1/4" (1.6m) 1
36528 Grill Guard – Fits 39" (1.0m) 1
36529 Grill Guard – Fits 61-1/4" (1.6m) 1
36531 Lead Wire Set – Fits 39" (1.0m)* 2
36532 Lead Wire Set – Fits 61-1/4" (1.6m)* 2
36533 SS Mounting Bracket (Set of 2) 1
FMKIT39 Flush Mount SS Plaster Frame – Fits 39" (1.0m) 1
FMKIT61 Flush Mount SS Plaster Frame – Fits 61-1/4" (1.6m) 1
* Note: Dual Element Heaters require 2 Lead Wire Sets per Heater
REPLACEMENT ELEMENT INSTALLATION
REPLACEMENT PARTS (see diagram on page 12)

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|LEH CARE & USE/INSTALLATION
MODEL WATTS MOUNTING HEIGHT AVERAGE COLD PROTECTED
LEH39 4,000 8' - 12' (2.4m - 3.7m) 8' x 10' (2.4m x 3.0m) 6' x 8' (1.8m x 2.4m) 10' x 12' (3.0m x 3.7m)
LEH61 6,000 10' - 14' (3.0m - 4.3m) 11' x 11' (3.4m x 3.4m) 10' x 10' (3.0m x 3.0m) 12' x 12' (3.7m x 3.7m)
• LYNX QUARTZ TUBE ELECTRIC HEATERS are furnished with wall/ceiling mount swivel brackets. These brackets
may be discarded when the heater is hung with chains, special bracketing, or used in conjunction with our flush
mount frame.
• See sales literature and price list for full listing of models, descriptions, amperages, and voltages. At times,
especially when the mounting height might be quite low, an increased number of smaller heaters can help prevent
overheating.
• Dual Element Heaters can be wired with our Duplex/Stack Switch (provided see pg.5) which enables the ability to
turn on and off each element independently, providing for half power/full power capabilities.
• For ideal comfort heat, the best solution is to heat from two sides rather than from just one side. However, there are
times when this is not practical.
• Coverage areas are approximate dimensions and will vary depending on prevailing and personal comfort levels.
• Indoor or well-protected environments will generally exceed average (see charts). Heaters can provide less than
average coverage in extremely cold/windy conditions.
• Before performing any maintenance, power must be disconnected and the heater cool to touch.
• Heater housing, reflectors, and heating element can be rinsed with a hose or wiped down with isopropyl
alcohol, acetone, or glass cleaner. Use a clean, scratch-free rag or paper towel. Any oxidation, surface rust, or
discoloration can be removed with a stainless steel cleaner or metal polish on the bare metal surface.
• Make sure all water, solvents, or cleaners are removed and the heater is dry before reconnecting the power.
NOTE: Mounting height should not be less than 6' (1.8m) if the heater is labeled as UL Listed and 8' (2.4m) if the
heater is labeled as CUL Listed. Indoor or well-protected environments will generally exceed average.
Heaters can provide less than average coverage in extremely cold/windy conditions.
HEATER COVERAGE AREAS
DUAL ELEMENT AREAS COVERED (FEET)
MAINTENANCE INSTRUCTIONS
GENERAL NOTES

LEH CARE & USE/INSTALLATION |9
PROBLEM
Heater does not glow
Low heat output
Heater does not work
WHAT TO DO
• Check supply voltage to confirm it matches voltage of heating element.
• A 240V element connected to 110V or 208V will warm, but not glow orange
or generate sufficient heat for typical applications (Matching your voltage is
extremely important). If element is visibly orange, but there is insufficient heat,
refer to the areas covered with respect to conditions and mounting heights.
• Replace or clean dirty or non reflective reflectors.
• Disconnect power and check element with an ohm meter for continuity. If there
is any continuity across the bulb, the problem is in the wiring/controls.
• Check that there is proper voltage to the heater.
• Check that the control/switch is working.
• Check main power circuit breaker.
• Check wiring for a loose connection or burned wire.
Unless heaters are installed over 12' (3.7m) high, it is generally recommended that all radiant heaters be
mounted on an angle to assure that radiant warmth is distributed from the sides rather than straight down on the
heads and shoulders of the people being warmed.
Angle fixture 30º to 60º from
horizontal face down. Best
angle is approximately 45º.
RECOMMENDED POSITIONING INSTALLATION DIRECTION OUTDOORS
TROUBLESHOOTING
LOCATION SUGGESTIONS
TROUBLESHOOTING
Install fixture to heat the area from
the "cold side" if possible. This helps
compensate for increased body heat
losses due to exposure. Warm floors
re-radiate heat. Warmer air rises from
the floor. Some heat reflects from the
floor. Mounting a heater directly over a
table or other obstruction will block the
energy, primarily heating the object. It is
best to move heater to the side, allowing
complete body and floor coverage.
When outdoors, hang heater under
protective roof or wether cover
whenever possible. Even though
heater is all-weather construction, it
will last longer and look better if it is
protected from rain and snow.

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|LEH CARE & USE/INSTALLATION
VISIBLE LOSS OR DAMAGE
Be certain any visible damage to the carton is noted on
freight bill or express receipt and signed by the person
making delivery.
FILE CLAIM FOR DAMAGES IMMEDIATELY, regardless of
extent of damage.
CONCEALED LOSS OR DAMAGE
If damage is unnoticed until the heater is unpacked, notify
the transportation company or carrier immediately and file
a “concealed damage” claim with them. This should be
done within (5) days of the date delivery is made to you. Be
sure to hold on to the container for inspection. We cannot
assume responsibility for damage or loss incurred in transit.
TROUBLESHOOTING ...continued
Important: Please retain original proof of purchase to establish warranty period.
Any implied warranties of merchantability and fitness applicable to the equipment are limited in duration to the period of
coverage of this express written warranty. This warranty grants specific legal rights to the purchaser. Other rights, which may
vary from state to state, may also apply. Title to the merchandise passes to the consignee upon acceptance by the carrier.
After acceptance by the carrier, the merchandise travels at the risk of the
purchaser. In the event of freight damage, do not refuse shipment. Advise both the freight agent and the shipper of the
damage. Note the details of that damage on the freight bill before any freight charges are paid and file a claim for damages
with the freight agent.
Before calling Lynx Customer Care, please make sure you
have the following information:
• Model number
• Date of purchase
• Proof of purchase by the original owner
• Serial number
For warranty service, contact the Lynx Customer Care
Department for an authorized service agent near you at:
[phone]
www.lynxgrills.com
Your satisfaction is of the utmost importance to us. If a
problem cannot be resolved to your satisfaction, please
write, fax or email us:
Lynx Professional Grills
7300 Flores Street
Downey, CA 90242
Service: [phone]
Tel: [phone]
Fax: [phone]
email: [email protected]
www.lynxgrills.com
CONTACTING LYNX CUSTOMER CARE
SHIPMENT DAMAGES

LEH CARE & USE/INSTALLATION |11
ABOUT LYNX
Lynx began with a vision.
A small group of manufacturing engineers with over a
century of collective experience had a dream. They dared
to take their extensive commercial manufacturing know-how
and create a line of outdoor cooking products that offer
commercial elegance and performance to the consumer
market.
Lynx has taken the quality, workmanship, service
and innovation of the commercial market and
incorporated it into the Lynx Professional Grills line of
consumer and commercial products. The combination
of creative design, superior materials and exceptional
craftsmanship elevates Lynx products to a class of their
own.
Lynx original commercial products are used every day in
restaurants, hotels and theme parks across the USA:
LYNX SATISFIED CUSTOMERS
• TGI Fridays
• Applebee’s
• Houston’s
• Red Lobster
• Hard Rock Café
• Wolfgang Puck’s
• Cheesecake Factory
• Red Robin
• Planet Hollywood
• Hilton
• Hyatt
• Four Seasons Marriott
Le Meridian
• Sheraton
• Conrad International
• Bellagio
• New York New York
• MGM Grand
• Treasure Island
• Mirage
• Paris
• Venetian
• Excalibur
• Mandalay Bay
• Riviera
• Desert Inn
• Hard Rock Hotel
• Disney World
THE LYNX STORY

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|LEH CARE & USE/INSTALLATION
EXPLODED PARTS DIAGRAM
4
1
3
5
2
PART NUMBER PART DESCRIPTION QUANTITY NEEDED 1 36523 Dual Element End Reflector (Set of 2) 1 2 36525 Body Reflector – Fits 39" (1.0m) 1 2 36526 Body Reflector – Fits 61-1/4" (1.6m) 1 3 36528 Grill Guard – Fits 39" (1.0m) 1 3 36529 Grill Guard – Fits 61-1/4" (1.6m) 1 36531 Lead Wire Set – Fits 39" (1.0m)* 2 36532 Lead Wire Set – Fits 61-1/4" (1.6m)* 2 4 36533 SS Mounting Bracket (Set of 2) 1 5 LERE2024 Heating Element – Fits 39" (1.0m) 2 5 LERE2025 Heating Element – Fits 61-1/4" (1.6m) 2

LEH CARE & USE/INSTALLATION |13
LYNX LIMITED WARRANTY
*
This warranty extends to the selling dealers to the original
purchaser at the original site of installation: This warranty
becomes valid at the time of purchase and ends either
by specified time frame listed above, owner transfer or
relocation. In order to activate the warranty we require that
you send in the provided warranty registration form. This
registration is for our internal use only and will only be used
in the event we need to send you important safety related
product information. The information will not be sold or
used for any marketing related purposes.
I. Limited One-Year Warranty
For a period of one (1) year from the original date of
purchase, Lynx will replace or repair parts found to be
defective at no cost to the original purchaser. This includes
the cost of shipping replacement parts and, where necessary,
service labor at prevailing local rates by a Lynx authorized
service person. Service will be provided during normal
business hours and must be authorized in advance by Lynx.
II. Limited Two-Year Warranty
Lynx warrants that this electric heater is designed and
manufactured to be free from defects in materials and
workmanship for a period of TWO YEARS from original date
of purchase.This warranty is limited to the replacement of the
defective parts, with the consumer paying all labor costs.
III. Limitations & Exclusions
1) This Warranty shall apply to products purchased and
located in the United States and Canada. Products must
be purchased in the country where service is requested.
2) Warranty applies only to the original purchaser and may
not be transferred.
3) Warranty is in lieu of all other warranties expressed or
implied and all other obligations or liabilities related to the
sale or use of Lynx products.
4) Warranty shall not apply and Lynx is not responsible for
damage resulting from negligence, misuse, abuse, failure
to provide reasonable and necessary maintenance, natural
disaster, animals, alteration of or tampering with the
appliance, accident, hostile environment, unauthorized
adjustments or calibrations, dings/dents/scratches,
damages due to harsh chemicals (i.e. cleaning products
improperly applied), improper installation or operation,
or an installation not in accordance with the instructions
contained in this manual, or the local codes.
5) Lynx shall not be liable for incidental, consequential,
special or contingent damages resulting from its breach of
this written warranty or any implied warranty.
6) Some states do not allow limitations on how long an
implied warranty lasts, or the exclusions of or limitations on
consequential damages. This warranty gives you specific
legal rights and you may have other rights which vary from
state to state.
7) No one has the authority to add to or vary Lynx’s warranty,
or to create for Lynx any other obligation or liability in
connection with the sale or use of its products.
8) Limited to the replacement of defective parts with the
owner paying all other costs including labor.
III. What is not covered: Lynx shall not be responsible for
and shall not pay for the following
1) Installation or start-up, damages or problems caused by
improper installation or use;
2) Service by an unauthorized service provider;
3) Damage or repair due to service by an unauthorized
service provider or use of unauthorized parts;
4) Warranty does not apply to products installed in any
commercial or non-residential application. Examples of
excluded applications include, but are not limited to day
care centers, schools, bed and breakfast centers, churches,
private clubs, fire stations, club houses, common areas in
multi-family dwellings, restaurants, hotels, nursing homes,
food service locations and institutional food service
locations. *Contact Lynx for Common Area Warranty.
5) To correct normal adjustments or settings, due to improper
installation.
6) Shipping and handling costs, export duties, installation,
removal, or re-installation cost (RMA excluded).
7) Display models are sold “as is”. If you have purchased
a display model, please be advised that it is sold “as is”
and that it is subject to the following warranty exclusions:
any exterior or cosmetic damage is nonwarrantable;
any missing components will be replaced at consumers
expense; major handling damage to unit will be serviced
at consumer’s expense; all other warranties will remain in
effect.
8) The cost of a service call to diagnose complaint.
9) Modification to Lynx product will void related warranties.

The best outdoor kitchen products come from:
Lynx Grills, Inc.
7300 Flores Street Downey, CA 90242
Service: (888)-289-5969 Fax: [phone]
www.lynxgrills.com
P/N 35612