M. Bartels SA-3 User manual

Operation Manual
FE-27-3
Issue date 01.11.2016
Stairclimber SA-3

Please write the serial number and date purchased in the following blank space.
Serial number
Date of Purchase Year MonthDay
•Type, Serial number QJ SA-3 •
Powered stair climber, STAIR AID SA-3
SAFETY PRECAUTIONS
To maintain safe operation, important safety precautions, classified into
Danger, Warning and Caution , are
indicated in corresponding parts of me operation manual. The definition of each precaution is explained in the
following section.
DANGER
WARNING
CAUTION
Neglecting this warning indication or operating the machine improperly may
cause serious personal injury or even death.
CE-marking With the CE marking the manufacturer declares compliance with the
essential requirements of Directive 93/42 / EEC
Neglecting this warning indication or operating the machine improperly may
seriously endanger the concerned person‘s health or life.
Neglecting this warning indication or operating the machine improperly may
cause injury to the concerned person or damage the machine or related items.
If you transfer this machine, be sure to attach this operation manual to the machine.
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INTRODUCTION
Thank you for purchasing STAIR AID, BARTELS POWERED STAIR CLIMBER. This manual describes proper operating
procedure, inspection and maintenance. The user manual is a useful help for operator and passenger.
Before running the machine, be sure to read this manual thoroughly. Please keep this manual in the same, easily
accessible place. Ensure that the STAIR AID SA-3 is operated by properly skilled and experienced person only! Never
leave stair climber and passengers – except in emergency cases – alone on stairs.
All machines are referred to by their serial numbers. Whenever you inquire about a machine, be sure to inform us of its
serial number.
The serial number is inscribed on the side of the machine. Please record its number and year, month and date of purchase
in the operation manual.
• The STAIRMATE is a medical device class I and satisfies the requirements of ISO 7176-28.
• The STAIRMATE is a motorized stair-lift for in wheelchairs seated persons who are not able to overcome stairs
on their own and thus it is associated with type B (ISO 7176-28: 2012 Annex A). The product is used exclusively
to overcome stairs and has no driving mode for flat surfaces.
• STAIR AID is designed to carry one passenger.
Never carry a baby in the arms, have a child on the passenger‘s lap or carry any similar load while using STAIR AID
even when the total weight does not exceed STAIR AID‘s maximum load. Unprescribed usage is dangerous.
Only one passenger can use STAIR AID while Seat Belt is fastened.
• The operator must call out to the passenger to inform him/her the next action with simple words in order to reduce
passenger‘s anxiety before the operator moves STAIR AID to the next phase of the procedure. (Pay special attention
to reducing passenger anxiety before and during STAIR AID‘s ascent/descent of the stairs.)
• The stability tests have been performed with dummies. Standard wheelchairs were used.
• The results of the stability tests may vary in real situations.
2

Please write the serial number and date purchased in the following blank space.
Serial number
Date of Purchase Year MonthDay
•Type, Serial number QJ SA-3 •
Powered stair climber, STAIR AID SA-3
SAFETY PRECAUTIONS
To maintain safe operation, important safety precautions, classified into
Danger, Warning and Caution , are
indicated in corresponding parts of me operation manual. The definition of each precaution is explained in the
following section.
DANGER
WARNING
CAUTION
Neglecting this warning indication or operating the machine improperly may
cause serious personal injury or even death.
CE-marking With the CE marking the manufacturer declares compliance with the
essential requirements of Directive 93/42 / EEC
Neglecting this warning indication or operating the machine improperly may
seriously endanger the concerned person‘s health or life.
Neglecting this warning indication or operating the machine improperly may
cause injury to the concerned person or damage the machine or related items.
If you transfer this machine, be sure to attach this operation manual to the machine.
2
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2014_SA3.pdf 1 06.07.15 17:51
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INTRODUCTION
Thank you for purchasing STAIR AID, BARTELS POWERED STAIR CLIMBER. This manual describes proper operating
procedure, inspection and maintenance. The user manual is a useful help for operator and passenger.
Before running the machine, be sure to read this manual thoroughly. Please keep this manual in the same, easily
accessible place. Ensure that the STAIR AID SA-3 is operated by properly skilled and experienced person only! Never
leave stair climber and passengers – except in emergency cases – alone on stairs.
All machines are referred to by their serial numbers. Whenever you inquire about a machine, be sure to inform us of its
serial number.
The serial number is inscribed on the side of the machine. Please record its number and year, month and date of purchase
in the operation manual.
• The STAIRMATE is a medical device class I and satisfies the requirements of ISO 7176-28.
• The STAIRMATE is a motorized stair-lift for in wheelchairs seated persons who are not able to overcome stairs
on their own and thus it is associated with type B (ISO 7176-28: 2012 Annex A). The product is used exclusively
to overcome stairs and has no driving mode for flat surfaces.
• STAIR AID is designed to carry one passenger.
Never carry a baby in the arms, have a child on the passenger‘s lap or carry any similar load while using STAIR AID
even when the total weight does not exceed STAIR AID‘s maximum load. Unprescribed usage is dangerous.
Only one passenger can use STAIR AID while Seat Belt is fastened.
• The operator must call out to the passenger to inform him/her the next action with simple words in order to reduce
passenger‘s anxiety before the operator moves STAIR AID to the next phase of the procedure. (Pay special attention
to reducing passenger anxiety before and during STAIR AID‘s ascent/descent of the stairs.)
• The stability tests have been performed with dummies. Standard wheelchairs were used.
• The results of the stability tests may vary in real situations.
INHALT
MINIMALEMINIMUM LANDING SPACE ............................................................................................................................. 4
NOTES ................................................................................................................................................................................ 5
1. ESSENTIALS OF SAFE OPERATION ........................................................................................................................... 6
1.1. PURPOSE OF USE...................................................................................................................................................... 6
1.2. ADVICE - STAIRS ........................................................................................................................................................ 6
1.3. INSPECTION................................................................................................................................................................ 6
1.4. HANDLING OF THE BATTERY.................................................................................................................................... 7
1.5. SAFE OPERATION THROUGH PERFECT KNOWLEDGE......................................................................................... 7
1.6. USAGE ON STAIRS..................................................................................................................................................... 7
1.7. STOPPING DEVICE..................................................................................................................................................... 7
1.8. SURFACE FINISH........................................................................................................................................................ 7
2. CONFIGURATION AND SPECIFICATIONS................................................................................................................... 8
2.1. PRODUCT CONFIGURATION..................................................................................................................................... 8
2.2. SPECIFICATIONS........................................................................................................................................................ 8
2.3. MATERIALS USED ...................................................................................................................................................... 9
2.4. OPERATING AND STORAGE CONDITIONS .............................................................................................................. 9
2.5. CONTRAINDICATIONS ............................................................................................................................................... 9
2.6. ELECTROMAGNETIC RADIATION ............................................................................................................................. 9
2.7. DEVICE IDENTIFICATION........................................................................................................................................... 9
3. NAME OF EACH UNIT ................................................................................................................................................... 9
4. ASSEMBLING THE MACHINE..................................................................................................................................... 10
4.1. NAME OF EACH ASSEMBLY .................................................................................................................................... 10
4.2. TRANSPORT ............................................................................................................................................................. 10
4.3. ASSEMBLY PROCEDURE......................................................................................................................................... 10
4.4. HEADREST AND BACK PAD ATTACHMENT............................................................................................................ 12
5. DESCRIPTION OF EACH UNIT ................................................................................................................................... 13
5.1. SWITCHES................................................................................................................................................................. 13
5.2. BATTERY PACK REMOVAL AND REINSTALLATION ............................................................................................... 14
5.3. EMERGENCY BATTERY PACK REMOVAL AND REINSTALLATION ....................................................................... 15
5.4. CIRCUIT BREAKER RESETTING PROCEDURE ..................................................................................................... 16
5.5. STAIR GAUGE HANDLING PROCEDURE................................................................................................................ 17
6. BATTERY CHARGE SYSTEM...................................................................................................................................... 18
6.1. BATTERY ................................................................................................................................................................... 18
6.2. CHARGER.................................................................................................................................................................. 18
6.3. CHARGING PROCEDURE ....................................................................................................................................... 19
6.4. MALFUNCTION, INSPECTION, RESOLUTION PROCEDURE ................................................................................ 21
6.5. BATTERY REPLACEMENT ....................................................................................................................................... 22
6.6. HANDLING WARNING OF LEAD BATTERY ............................................................................................................. 23
7. PRE-USE INSPECTION................................................................................................................................................ 24
8. OPERATION ................................................................................................................................................................. 28
8.1. WHEELCHAIR SETTING ........................................................................................................................................... 28
8.2. ASCENDING STAIRS................................................................................................................................................. 33
8.3. DESCENDING STAIRS.............................................................................................................................................. 36
9. DAILY MAINTENANCE AND CARE............................................................................................................................. 38
9.1. BATTERY ................................................................................................................................................................... 38
9.2. RUBBER CRAWLERS ............................................................................................................................................... 38
9.3. STORAGE OF STAIR AID ......................................................................................................................................... 38
9.4. CLEANING AND DESINFECTION............................................................................................................................. 38
10. TERMS OF GUARANTEE .......................................................................................................................................... 38
11. MAINTENANCE / REPAIR .......................................................................................................................................... 38
12. RE-USAGE.................................................................................................................................................................. 38
13. INSPECTION BY THE OPERATOR ........................................................................................................................... 39
14. LIFETIME .................................................................................................................................................................... 40
15. DISPOSAL .................................................................................................................................................................. 40
NOTES .............................................................................................................................................................................. 41
16. AGENTS ABROAD ..................................................................................................................................................... 42
3

MINIMUM LANDING SPACE
41
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NARROW STAIRS
WIDE STAIRS
Distance between Stairs 120 mm
Measured according to ISO 7176-28
90° STAIRS
* In case the width of stair is 900 mm,
it may need a cut of the steering, i.e.
to turn gradually with pushing machine
forward and backward.
min. 900 mm
min. 1250 mm
min. 2120 mm
min. 1250 mm
(min. 900* mm)
min. 1250 mm
min. 1250 mm
min. 1100 mm
min. 1920 mm
min. 1000 mm
NOTES
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4

NOTES
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5

roundness
< Spiral staircase > < Staircase with curve >
< Staircase which Stair
Gauge can not measure >
< Stairs with rough edges > < Icy or wet staircase >
1. ESSENTIALS OF SAFE OPERATION
1.1 Purpose of use / Indication
Walking or very limited walking ability within the basic needs to move in ones own apartment and leave the apartment to go
for short walk in the fresh air or to reach the usual places in the neighbourhood in order to take care of everyday business.
The supply of the stairmate is indicated when disabled people have to overcome stairs on a regular basis, e. g. in the house
and in the apartment, the stairs are suitable for a stairmate and a wheelchair is available.
1.2 Advice - Stairs
The use on stairs with more than 35 ° inclination can lead to accidents of any kind. There is no insurance coverage in this
case. The STAIRMATE may not be used on spiral or turn staircases, staircases with a slope greater than 35 °, stairs with
damaged edges, icy, wet or slippery stairs.
The usage of the STAIRMATE
requires a higher level of skills than
using a wheelchair. Because of the
increased risk it is recommended to
carefully deal with the product and
its operation.
Pitch
Edge's
roundness
Ang
Height
4
1.3 Inspection
•The operator must check the
STAIRMATE before every use.
•The check before use is
needed for a safe operation.
Height: 200 mm or larger
Edge's roundness: 9 mm or larger
Angle: 35 degrees or larger
Pitch: 380 mm or larger
6

roundness
< Spiral staircase > < Staircase with curve >
< Staircase which Stair
Gauge can not measure >
< Stairs with rough edges > < Icy or wet staircase >
1. ESSENTIALS OF SAFE OPERATION
1.1 Purpose of use / Indication
Walking or very limited walking ability within the basic needs to move in ones own apartment and leave the apartment to go
for short walk in the fresh air or to reach the usual places in the neighbourhood in order to take care of everyday business.
The supply of the stairmate is indicated when disabled people have to overcome stairs on a regular basis, e. g. in the house
and in the apartment, the stairs are suitable for a stairmate and a wheelchair is available.
1.2 Advice - Stairs
The use on stairs with more than 35 ° inclination can lead to accidents of any kind. There is no insurance coverage in this
case. The STAIRMATE may not be used on spiral or turn staircases, staircases with a slope greater than 35 °, stairs with
damaged edges, icy, wet or slippery stairs.
The usage of the STAIRMATE
requires a higher level of skills than
using a wheelchair. Because of the
increased risk it is recommended to
carefully deal with the product and
its operation.
Pitch
Edge's
roundness
Ang
Height
4
1.3 Inspection
•The operator must check the
STAIRMATE before every use.
•The check before use is
needed for a safe operation.
Height: 200 mm or larger
Edge's roundness: 9 mm or larger
Angle: 35 degrees or larger
Pitch: 380 mm or larger
•Battery is a sealed type. It is unnecessary to refill it with water.
Never dismantle Battery.
•Never position Battery near flame or short-circuit Battery.
•If Battery is cracked and its electrolytic solution contacts
skin or clothes, immediately rinse the contaminated area
with plenty of water
•If electrolytic solution splashes into the eye, rinse the eye
with plenty of clean water and consult an ophthalmologist.
•Use special Battery Charger for charging Battery.
• The operator needs sufficient training. Be sure the training is undertaken
before the operator runs this machine for the first time.
• Proper clothes, suitable to machine control, must be worn.
• The machine can be run only after Wheelchair is safely
secured by Forks, Seat Belt and other necessary items.
• No operator overworked, sick, taking medicine, intoxicated,
or otherwise inhibited may operate STAIR AID.
• Never run the machine on a staircase angle exceeding 35 degrees, on a curved
staircase, an oily staircase, an icy staircase, a wet or slippery staircase or any
other inappropriate staircase.
• Obliquely ascending or descending the stairs will result in danger of
serious accident. The operator must avoid oblique operation on stairs.
Always approach the staircase squarely.
• Whenever running the machine upward, the operator must
always pay attention to the area behind him/herself.
Do not run STAIR AID if the stairs is crowded. Whenever
running the machine downward,the operator must always
pay attention to the front of the machine. Do not run
STAIR AID if the stairs is crowded.
• Never let go of the machine unless unavoidable
circumstances separate the operator from the machine.
5
1.4 Handling of the battery
1.5 Safe operation through perfect knowledge
1.6 Usage on stairs
1.7 Stopping device
• The STAIRMATE shall not be used when the surface is unpaved or
extremely rough. Furthermore the use is not recommended on deep
pile and / or fringed carpets.
1.8Surface finish
• If the machine gives trouble, malfunctions or is damaged, immediately stop
operating the machine.
• Running it with a problem existing can result in a serious accident.
7

2.1 PRODUCT CONFIGURATION
STAIR AID consists of the following assemblies.
•Handle Unit
•Drive Unit
•Body Cover
•Wheelchair Mount Unit
•Headrest
2.2 SPECIFICATIONS
Model SA-3
Passenger 1
Operator 1
Rubber Crawler 2 (Width: 51m m)
Stair ascent speed 21 steps (6.5 m) / min. (measured according to ISO 7176-28)
Stair descent speed 32 steps (10.0 m) / min. (measured according to ISO 7176-28)
Maximum load 160 kg (Passenger + Wheelchair)
Maximum stair angle 35°
Max. allowable angle of the planes at
the top end / bottom end of the stairs
Running time (min) / charge Ascending: 600 steps / 30 min. | Descending: 840 steps / 30 min.
(measured according to ISO 7176-28)
Battery Maintenance free type sealed lead battery 12V - 20Ah
Charger Input: 100-240VAC, 50/60 Hz, 1.0A MAX 0utput: 12VDC, 3A
Weight 65 kg
max. operating force of switches 0,6 Nm .
• Back Pad 1 pc
• Wheels
• Battery Pack
Standard
accessories
• Charger (12V) 1 unit
• Seat Cover 1 sheet
•For ordering the spare Battery Pack, please contact the sales agency.
•The additional Back Pad is optional. For ordering the Back Pad, please contact the sales agency.
STAIR AID'S Wheelchair-capable mount
22“ or bigger 420 (370) mm or broader
760 - 950 mm
A: Wheelchair height
B: Space under the
X-frame
C: Inside width between
base tubes
D: Main Wheel diameter The dimensions shown above are standard values.
Some wheelchairs may not fit.
6
1486mm
918mm
External dimensions:
>35°
690mm
2. CONFIGURATION AND SPECIFICATIONS
760 - 950 mm from the floor
In case of B > = 150 mm, C has
to be minimum 420 mm in width
In case of B > = 220 mm, C has
to be minimum 370 mm in width
22 inch or larger
2.1 PRODUCT CONFIGURATION
STAIR AID consists of the following assemblies.
•Handle Unit
•Drive Unit
•Body Cover
•Wheelchair Mount Unit
•Headrest
2.2 SPECIFICATIONS
Model SA-3
Passenger 1
Operator 1
Rubber Crawler 2 (Width: 51 mm)
Stair ascent speed 21 steps (6.5 m) / min. (measured according to ISO 7176-28)
Stair descent speed 32 steps (10.0 m) / min. (measured according to ISO 7176-28)
Maximum load 160 kg (Passenger + Wheelchair)
Maximum stair angle 35°
Max. allowable angle of the planes at
the top end / bottom end of the stairs
Running time (min) / charge Ascending: 600 steps / 30 min. | Descending: 840 steps / 30 min.
(measured according to ISO 7176-28)
Battery Maintenance free type sealed lead battery 12V - 20Ah
Charger Input: 100-240VAC, 50/60Hz, 1.0A MAX 0utput: 12VDC, 3A
Weight 65 kg
max. operating force of switches 0,6 Nm.
• Back Pad 1 pc
• Wheels
• Battery Pack
Standard
accessories
• Charger (12V) 1 unit
• Seat Cover 1 sheet
•For ordering the spare Battery Pack, please contact the sales agency.
•The additional Back Pad is optional. For ordering the Back Pad, please contact the sales agency.
STAIR AID'S Wheelchair-capable mount
22“ or bigger 420 (370) mm or broader
760 - 950 mm
A: Wheelchair height
B: Space under the
X-frame
C: Inside width between
base tubes
D: Main Wheel diameter The dimensions shown above are standard values.
Some wheelchairs may not fit.
6
1486mm
918mm
External dimensions:
>35°
690mm
2. CONFIGURATION AND SPECIFICATIONS
760 - 950 mm from the floor
In case of B > = 150 mm, C has
to be minimum 420 mm in width
In case of B > = 220 mm, C has
to be minimum 370 mm in width
22 inch or larger
Static stability according to ISO 7176-1 in the forward
direction, backward direction and sideways
Standard Measurement
Turning radius ISO 7176-5:2008 1150 mm
Turning area ISO 7176-5:2008 1600 mm
Dynamic
stability ISO 7176-28:2012 35°
Static stability
· forward
· backward
· sideways
ISO 7176-1:2014 <10°
7°
10°
2.1 PRODUCT CONFIGURATION
STAIR AID consists of the following assemblies.
•Handle Unit
•Drive Unit
•Body Cover
•Wheelchair Mount Unit
•Headrest
2.2 SPECIFICATIONS
Model SA-3
Passenger 1
Operator 1
Rubber Crawler 2 (Width: 51 mm)
Stair ascent speed 21 steps (6.5 m) / min. (measured according to ISO 7176-28)
Stair descent speed 32 steps (10.0 m) / min. (measured according to ISO 7176-28)
Maximum load 160 kg (Passenger + Wheelchair)
Maximum stair angle 35°
Max. allowable angle of the planes at
the top end / bottom end of the stairs
Running time (min) / charge Ascending: 600 steps / 30 min. | Descending: 840 steps / 30 min.
(measured according to ISO 7176-28)
Battery Maintenance free type sealed lead battery 12V - 20Ah
Charger Input: 100-240VAC, 50/60Hz, 1.0A MAX 0utput: 12VDC, 3A
Weight 65 kg
max. operating force of switches 0,6 Nm.
• Back Pad 1 pc
• Wheels
• Battery Pack
Standard
accessories
• Charger (12V) 1 unit
• Seat Cover 1 sheet
•For ordering the spare Battery Pack, please contact the sales agency.
•The additional Back Pad is optional. For ordering the Back Pad, please contact the sales agency.
STAIR AID'S Wheelchair-capable mount
22“ or bigger 420 (370) mm or broader
760 - 950 mm
A: Wheelchair height
B: Space under the
X-frame
C: Inside width between
base tubes
D: Main Wheel diameter The dimensions shown above are standard values.
Some wheelchairs may not fit.
6
1486mm
918mm
External dimensions:
>35°
690mm
2. CONFIGURATION AND SPECIFICATIONS
760 - 950 mm from the floor
In case of B > = 150 mm, C has
to be minimum 420 mm in width
In case of B > = 220 mm, C has
to be minimum 370 mm in width
22 inch or larger
2.1 PRODUCT CONFIGURATION
STAIR AID consists of the following assemblies.
•Handle Unit
•Drive Unit
•Body Cover
•Wheelchair Mount Unit
•Headrest
2.2 SPECIFICATIONS
Model SA-3
Passenger 1
Operator 1
Rubber Crawler 2 (Width: 51m m)
Stair ascent speed 21 steps (6.5 m) / min. (measured according to ISO 7176-28)
Stair descent speed 32 steps (10.0 m) / min. (measured according to ISO 7176-28)
Maximum load 160 kg (Passenger + Wheelchair)
Maximum stair angle 35°
Max. allowable angle of the planes at
the top end / bottom end of the stairs
Running time (min) / charge Ascending: 600 steps / 30 min. | Descending: 840 steps / 30 min.
(measured according to ISO 7176-28)
Battery Maintenance free type sealed lead battery 12V - 20Ah
Charger Input: 100-240VAC, 50/60 Hz, 1.0A MAX 0utput: 12VDC, 3A
Weight 65 kg
max. operating force of switches 0,6 Nm .
• Back Pad 1 pc
• Wheels
• Battery Pack
Standard
accessories
• Charger (12V) 1 unit
• Seat Cover 1 sheet
•For ordering the spare Battery Pack, please contact the sales agency.
•The additional Back Pad is optional. For ordering the Back Pad, please contact the sales agency.
STAIR AID'S Wheelchair-capable mount
22“ or bigger 420 (370) mm or broader
760 - 950 mm
A: Wheelchair height
B: Space under the
X-frame
C: Inside width between
base tubes
D: Main Wheel diameter The dimensions shown above are standard values.
Some wheelchairs may not fit.
6
1486mm
918mm
External dimensions:
>35°
690mm
2. CONFIGURATION AND SPECIFICATIONS
760 - 950 mm from the floor
In case of B > = 150 mm, C has
to be minimum 420 mm in width
In case of B > = 220 mm, C has
to be minimum 370 mm in width
22 inch or larger
8

2.1 PRODUCT CONFIGURATION
STAIR AID consists of the following assemblies.
•Handle Unit
•Drive Unit
•Body Cover
•Wheelchair Mount Unit
•Headrest
2.2 SPECIFICATIONS
Model SA-3
Passenger 1
Operator 1
Rubber Crawler 2 (Width: 51m m)
Stair ascent speed 21 steps (6.5 m) / min. (measured according to ISO 7176-28)
Stair descent speed 32 steps (10.0 m) / min. (measured according to ISO 7176-28)
Maximum load 160 kg (Passenger + Wheelchair)
Maximum stair angle 35°
Max. allowable angle of the planes at
the top end / bottom end of the stairs
Running time (min) / charge Ascending: 600 steps / 30 min. | Descending: 840 steps / 30 min.
(measured according to ISO 7176-28)
Battery Maintenance free type sealed lead battery 12V - 20Ah
Charger Input: 100-240VAC, 50/60 Hz, 1.0A MAX 0utput: 12VDC, 3A
Weight 65 kg
max. operating force of switches 0,6 Nm .
• Back Pad 1 pc
• Wheels
• Battery Pack
Standard
accessories
• Charger (12V) 1 unit
• Seat Cover 1 sheet
•For ordering the spare Battery Pack, please contact the sales agency.
•The additional Back Pad is optional. For ordering the Back Pad, please contact the sales agency.
STAIR AID'S Wheelchair-capable mount
22“ or bigger 420 (370) mm or broader
760 - 950 mm
A: Wheelchair height
B: Space under the
X-frame
C: Inside width between
base tubes
D: Main Wheel diameter The dimensions shown above are standard values.
Some wheelchairs may not fit.
6
1486mm
918mm
External dimensions:
>35°
690mm
2. CONFIGURATION AND SPECIFICATIONS
760 - 950 mm from the floor
In case of B > = 150 mm, C has
to be minimum 420 mm in width
In case of B > = 220 mm, C has
to be minimum 370 mm in width
22 inch or larger
7
The following wheelchairs can be used:
The STAIRMATE can be used with all manually operated wheelchairs which have handgrips.
The minimum seat width of 420 mm can be reduced with optional adapters to 370 mm.
Please note the dimensions for wheelchair-holder on page 8. The wheelchair must not be converted for
use with the stairmate. Thus, there is no limitation of the usage possibilities of the wheelchair used.
The following wheelchair types cannot be mounted:
1. Reclining type wheelchair
2. Foldable or detachable handle type wheelchair
3. Caliper brake installed Wheelchair. Wheelchairs with existing Problems. (such as damaged parts)n
4. Rebulit, misappropriated wheelchairs
2.3 Used Materials
Frame: steel, powder coated; rubber crawlers: rubber; drive unit: aluminum injection molding.
2.4 Operating and storage conditions
1. Suitable for storage temperatures of -15 to +40 degrees Celsius
2. Suitable for operating temperatures of -15 to +40 degrees Celsius
3. Use with water according to IEC 60527 (IPx4)
Pedal Guard
Key Switch
Seat Belt
Mount Magnet
(Both Sides)
Battery Pack
Hook Lever
Charging Receptacle
Rubber Crawler
Reduction
Gear
Headrest
Back Pad
Add Back Pad
(Option)
Stair Gauge
Kick Bar
Fork
Wheelchair Mount Unit
Seat Belt
Wheelchair Support Tube
Attachment Holder
(Both Sides)
Wheel
Body Cover
DC Motor, Electromagnetic Brake
Operation Switch Panel
Control Cable
2.5 Contraindications
Not known.
2.6 Electromagnetic radiation
Despite compliance with all applicable EMC directives and standards, it is possible that the electrical STAIRMATE
is disturbed by other equipment (e. g. mobile phones, alarm systems) or disturbs them. In this case turn off the
external device or move the STAIRMATE out of the disorder field.
2.7 Device identification
The identification of the device is performed by the nameplate. It consist of: serial number / max. loading capacity /
weight / date of manufacture / power
3. NAME OF EACH UNIT
2.1 PRODUCT CONFIGURATION
STAIR AID consists of the following assemblies.
•Handle Unit
•Drive Unit
•Body Cover
•Wheelchair Mount Unit
•Headrest
2.2 SPECIFICATIONS
Model SA-3
Passenger 1
Operator 1
Rubber Crawler 2 (Width: 51m m)
Stair ascent speed 21 steps (6.5 m) / min. (measured according to ISO 7176-28)
Stair descent speed 32 steps (10.0 m) / min. (measured according to ISO 7176-28)
Maximum load 160 kg (Passenger + Wheelchair)
Maximum stair angle 35°
Max. allowable angle of the planes at
the top end / bottom end of the stairs
Running time (min) / charge Ascending: 600 steps / 30 min. | Descending: 840 steps / 30 min.
(measured according to ISO 7176-28)
Battery Maintenance free type sealed lead battery 12V - 20Ah
Charger Input: 100-240VAC, 50/60 Hz, 1.0A MAX 0utput: 12VDC, 3A
Weight 65 kg
max. operating force of switches 0,6 Nm .
• Back Pad 1 pc
• Wheels
• Battery Pack
Standard
accessories
• Charger (12V) 1 unit
• Seat Cover 1 sheet
•For ordering the spare Battery Pack, please contact the sales agency.
•The additional Back Pad is optional. For ordering the Back Pad, please contact the sales agency.
STAIR AID'S Wheelchair-capable mount
22“ or bigger 420 (370) mm or broader
760 - 950 mm
A: Wheelchair height
B: Space under the
X-frame
C: Inside width between
base tubes
D: Main Wheel diameter The dimensions shown above are standard values.
Some wheelchairs may not fit.
6
1486mm
918mm
External dimensions:
>35°
690mm
2. CONFIGURATION AND SPECIFICATIONS
760 - 950 mm from the floor
In case of B > = 150 mm, C has
to be minimum 420 mm in width
In case of B > = 220 mm, C has
to be minimum 370 mm in width
22 inch or larger
7
The following wheelchairs can be used:
The STAIRMATE can be used with all manually operated wheelchairs which have handgrips.
The minimum seat width of 420 mm can be reduced with optional adapters to 370 mm.
Please note the dimensions for wheelchair-holder on page 8. The wheelchair must not be converted for
use with the stairmate. Thus, there is no limitation of the usage possibilities of the wheelchair used.
The following wheelchair types cannot be mounted:
1. Reclining type wheelchair
2. Foldable or detachable handle type wheelchair
3. Caliper brake installed Wheelchair. Wheelchairs with existing Problems. (such as damaged parts)n
4. Rebulit, misappropriated wheelchairs
2.3 Used Materials
Frame: steel, powder coated; rubber crawlers: rubber; drive unit: aluminum injection molding.
2.4 Operating and storage conditions
1. Suitable for storage temperatures of -15 to +40 degrees Celsius
2. Suitable for operating temperatures of -15 to +40 degrees Celsius
3. Use with water according to IEC 60527 (IPx4)
Pedal Guard
Key Switch
Seat Belt
Mount Magnet
(Both Sides)
Battery Pack
Hook Lever
Charging Receptacle
Rubber Crawler
Reduction
Gear
Headrest
Back Pad
Add Back Pad
(Option)
Stair Gauge
Kick Bar
Fork
Wheelchair Mount Unit
Seat Belt
Wheelchair Support Tube
Attachment Holder
(Both Sides)
Wheel
Body Cover
DC Motor, Electromagnetic Brake
Operation Switch Panel
Control Cable
2.5 Contraindications
Not known.
2.6 Electromagnetic radiation
Despite compliance with all applicable EMC directives and standards, it is possible that the electrical STAIRMATE
is disturbed by other equipment (e. g. mobile phones, alarm systems) or disturbs them. In this case turn off the
external device or move the STAIRMATE out of the disorder field.
2.7 Device identification
The identification of the device is performed by the nameplate. It consist of: serial number / max. loading capacity /
weight / date of manufacture / power
3. NAME OF EACH UNIT
9

Body Cover Knob Bolts
1. Attach the Body Cover
Tighten the three Knob Bolts.
4.1 NAME OF EACH ASSEMBLY
4.3 ASSEMBLY PROCEDURE
•For transportation disassamble device into two parts: drive unit and adapter.
•For secure lifting of the drive unit raise at the front under the engine block or transverse bar and at the rear under the electric box.
•The adapter can be lifted safely and easily on the handles.
•Before STAIR AID is assembled, be sure to set Key Switch to „OFF“.
•After STAIR AID is assembled, confirm that Lock Pin is firmly secured
by its „R“ Pin to Handle‘s Hook Point. Insecure Lock Pin attachment
can cause passenger to fall or other serious accident.
Body Cover
Guide Plate Knob Bolts
Confi rm that the edge of the Guide Plate is
positioned above the Body Cover.
For details about the Body Cover removing procedure, refer to:
4. ASSEMBLING THE MACHINE
CAUTION
8
5.2 BATTERY PACK REMOVAL AND REINSTALLATION
4.2 TRANSPORT
Handle Unit
17 kg
Body Cover
2 kg
Headrest
0,5 kg
Back Pad
0,2 kg
Drive Unit
38 kg
10

Body Cover Knob Bolts
1. Attach the Body Cover
Tighten the three Knob Bolts.
4.1 NAME OF EACH ASSEMBLY
4.3 ASSEMBLY PROCEDURE
•For transportation disassamble device into two parts: drive unit and adapter.
•For secure lifting of the drive unit raise at the front under the engine block or transverse bar and at the rear under the electric box.
•The adapter can be lifted safely and easily on the handles.
•Before STAIR AID is assembled, be sure to set Key Switch to „OFF“.
•After STAIR AID is assembled, confirm that Lock Pin is firmly secured
by its „R“ Pin to Handle‘s Hook Point. Insecure Lock Pin attachment
can cause passenger to fall or other serious accident.
Body Cover
Guide Plate Knob Bolts
Confi rm that the edge of the Guide Plate is
positioned above the Body Cover.
For details about the Body Cover removing procedure, refer to:
4. ASSEMBLING THE MACHINE
CAUTION
8
5.2 BATTERY PACK REMOVAL AND REINSTALLATION
4.2 TRANSPORT
Handle Unit
17 kg
Body Cover
2 kg
Headrest
0,5 kg
Back Pad
0,2 kg
Drive Unit
38 kg
Handle Unit
Guide Roller Shaft
Hook
Handle Unit
Guide Plate
Lock Pins
Hole
R Pins
OFF
2. Confirm that Key Switch is set to “OFF”.
Set Handle Unit's Hook against Guide Roller
Shaft and push it until Hook reaches its
dead-end against Guide Roller Shaft.
4. Check the hole position of the Lock Pin
and insert it into the Handle Unit's Hook.
Lift that Lock Pin slightly and insert the
R Pin from the inside.
3. Lower Handle Unit to meet Guide Plate
and secure it firmly.
NOTE: Unless Handle Unit is fully locked,
STAIR AID will not run even when
Switch is pressed UP or DOWN.
9
9
11

4.4 HEADREST AND BACK PAD ATTACHMENT
Attach the Headrest securely in place
where the passenger's head is correctly
positioned. Put the Headrest onto the
Velcro Tape existing Handle Unit.
NOTE: When the Lock Pin is removed, remove
the R Pin by following Steps and 2 in
order as shown in the right figure.
3 Pull out the Lock Pin.
Attach the Back Pad to the Velcro Tape where it
supports the passenger. The Back Pad can be
additionally set to the Handle Unit if it is required.
For ordering the Back Pad, please contact the sales
agency.
Lock Pin
R Pin
Headrest
Velcro Tape
Velcro Tape
Velcro Tape
Handle Unit
Handle Unit
Back Pad
(Adding)
Back Pad
10
12

4.4 HEADREST AND BACK PAD ATTACHMENT
Attach the Headrest securely in place
where the passenger's head is correctly
positioned. Put the Headrest onto the
Velcro Tape existing Handle Unit.
NOTE: When the Lock Pin is removed, remove
the R Pin by following Steps and 2 in
order as shown in the right figure.
3 Pull out the Lock Pin.
Attach the Back Pad to the Velcro Tape where it
supports the passenger. The Back Pad can be
additionally set to the Handle Unit if it is required.
For ordering the Back Pad, please contact the sales
agency.
Lock Pin
R Pin
Headrest
Velcro Tape
Velcro Tape
Velcro Tape
Handle Unit
Handle Unit
Back Pad
(Adding)
Back Pad
10
Key Switch
UPDOWN
EMERGENCY STOP
POWER
DOWN Lamp
(DOWN Arrow Shaped Lamp)
Power Lamp
Battery Gauge
UP Lamp
(UP Arrow Shaped Lamp)
5.1 SWITCHES
1. Key Switch
It turns on/off the power supply. When it is turned
clockwise, the power will be ON and when turned
counter-clockwise, the power will be OFF.
Confirm that Power Lamp will glow when the power
is ON.
NOTE: When STAIR AID is not to be used
(to be stored, to be charged, to be
transported), turn off Key Switch, remove
Key and keep it in an appointed place.
2. UP/DOWN Push Button
These Buttons allow STAIR AID to go UP/DOWN
the stairs.
When UP Button (color: Green) is pressed,
the machine will ascend.
When DOWN Button (color: Red) is pressed,
the machine will descend.
3. Emergency Stop Switch
When this Switch is pressed, the machine will stop
immediately. STAIR AID won't restart. Even when
the other Switch is pressed. The Power Lamp will
go off.
To release the emergency stop condition, turn
Emergency Stop Switch in the “arrow” indicated
direction.
4. Power Lamp
When the power is supplied, this lamp will glow.
(The UP/DOWN operation will be available.)
5. UP Lamp (UP directional shaped arrow),
DOWN Lamp (DOWN directional shaped arrow)
When the corresponding button is pressed, the
lamp will glow.
6. Battery Gauge
If Key Switch is kept in the ON position,
Battery will more quickly discharge.
When the machine is not to be in use,
be sure to turn off Key Switch and remove it.
Key Switch
Battery Gauge Emergency Stop Switch
Power Lamp
DOWN Push Button (Red) UP Push Button (Green)
DOWN Lamp
(DOWN Arrow Shaped Lamp)
UP Lamp
(UP Arrow Shaped Lamp)
CAUTION
11
5. DESCRIPTION OF EACH UNIT
13

OFF
5.2 BATTERY PACK REMOVAL AND REINSTALLATION
1. Conform that Key Switch is set to “OFF”.
Loosen the Knob Bolts and remove them.
2. Pull up the rear edges of the Body Cover with
hands and then push each side of the cover
inward to cover the corresponding Guide Plate
with a Body Cover.
3. Pull the Body Cover to the front and then pull it up to remove it.
Body Cover
Knob Bolts
Body Cover
Each Side
Guide Plate
12
14

OFF
5.2 BATTERY PACK REMOVAL AND REINSTALLATION
1. Conform that Key Switch is set to “OFF”.
Loosen the Knob Bolts and remove them.
2. Pull up the rear edges of the Body Cover with
hands and then push each side of the cover
inward to cover the corresponding Guide Plate
with a Body Cover.
3. Pull the Body Cover to the front and then pull it up to remove it.
Body Cover
Knob Bolts
Body Cover
Each Side
Guide Plate
12
e
4. Turn the Hook Lever at the front of the Battery
Pack counter-clockwise to release the battery Pack.
5. Pull the Battery Pack upward by holding the Battery
Pack's Handle and then remove it by tilting and pulling
it to the front.
6. The battery Pack installation procedure is the reverse
procedure of Battery Pack removal. Press the front
side of the Battery Pack securely in order to contact
the Battery Pack's Power Connector to the STAIR
AID's Receptacle. When the Battery Pack is securely
installed, turn the Hook Lever clockwise to lock the
Battery Pack.
NOTE: Pay attention not to install the Battery Pack in
reverse. (Set the Battery Pack's Red Mark with
the STAIR AID's Red Mark.)
First, inform the passenger of initiating the replacement of
the Battery.
1. Stop STAIR AID so that the number of the Rubber
Crawlers contacting points with the stairs is at its
maximum.
2. Loosen three Knob Bolts. Remove the two Knob Bolts
at back first. Do not remove the front Knob Bolt at this
time.
3. Pull up both rear edges of the Body Cover with hands.
Then push both sides of the cover inward in order for
them to be positioned at the inside of the Body Cover.
(Refer to 5.2 (2.))
4. Remove the front Knob Bolt, pull the cover out to the
front, and pull up the cover to remove it.
If Battery Pack is dropped, Battery may be damaged.
Pay attention to safe handling during Battery removal/reinstallation.
5.3 EMERGENCY BATTERY PACK REMOVAL AND REINSTALLATION
(INEVITABLE BATTERY PACK REPLACEMENT WHILE STAIR AID
IS ON THE STAIRS)
Locked Position
Battery Pack
Hook Lever
Handle
Battery Pack
Red Mark Stickers
CAUTION
Be Careful!
Low Clearance
13
15

Black Button
5. Remove the Battery Pack by referring to 5.2 (4.) and
(5.).
6. The Battery Pack installation is the reverse procedure
of its removal. Press the front of the Battery Pack
from its top in order to connect its terminals securely.
When the Battery Pack is securely installed, turn the
Hook Lever clockwise to lock the Battery Pack.
NOTES: When the Battery Pack is installed, pay
attention that the Battery Pack is correctly
oriented.
The Red Mark (indicated by the Red arrow
in the figure on right) of the Battery Pack
must come to the Red Mark affi xed on the
machine.
7. After STAIR AID goes UP or DOWN the stairs
and moves to a safe and level ground, get off the
passenger and remove the Wheelchair, then install
the Body Cover.
The Circuit Breaker trips in order to protect the machine
from being overloaded. In such case, STAIR AID cannot be
operated. If the Circuit Breaker is tripped, press the Black
Button covered with transparent cover until its click sound
is heard.
The Button condition can be seen and it can be pressed
even if the Body Cover is installed.
5.4 CIRCUIT BREAKER RESETTING PROCEDURE
•If the Circuit Breaker is frequently tripped, some trouble may exist.
Ask for repair or inspection.
•While the Circuit Breaker is tripped, STAIR AID cannot be
operated even if the UP/DOWN Button is pressed.
(The Circuit Breaker is tripped)
Set the Battery
Pack's Red Mark to
come to the Red
Mark on the machine
Approx. 10mm
(The Circuit Breaker is tripped)
Approx. 4mm
(The Circuit Breaker is
reset)
14
CAUTION
16

Black Button
5. Remove the Battery Pack by referring to 5.2 (4.) and
(5.).
6. The Battery Pack installation is the reverse procedure
of its removal. Press the front of the Battery Pack
from its top in order to connect its terminals securely.
When the Battery Pack is securely installed, turn the
Hook Lever clockwise to lock the Battery Pack.
NOTES: When the Battery Pack is installed, pay
attention that the Battery Pack is correctly
oriented.
The Red Mark (indicated by the Red arrow
in the figure on right) of the Battery Pack
must come to the Red Mark affi xed on the
machine.
7. After STAIR AID goes UP or DOWN the stairs
and moves to a safe and level ground, get off the
passenger and remove the Wheelchair, then install
the Body Cover.
The Circuit Breaker trips in order to protect the machine
from being overloaded. In such case, STAIR AID cannot be
operated. If the Circuit Breaker is tripped, press the Black
Button covered with transparent cover until its click sound
is heard.
The Button condition can be seen and it can be pressed
even if the Body Cover is installed.
5.4 CIRCUIT BREAKER RESETTING PROCEDURE
•If the Circuit Breaker is frequently tripped, some trouble may exist.
Ask for repair or inspection.
•While the Circuit Breaker is tripped, STAIR AID cannot be
operated even if the UP/DOWN Button is pressed.
(The Circuit Breaker is tripped)
Set the Battery
Pack's Red Mark to
come to the Red
Mark on the machine
Approx. 10mm
(The Circuit Breaker is tripped)
Approx. 4mm
(The Circuit Breaker is
reset)
14
CAUTION
200 mm
200 mm
or under
380 mm
1. Detach Stair Gauge from the front of Handle Unit.
2. Open the folded Stair Gauge and check
the stair angle and the stair pitch.
3. Confi rm the following four check items.
3.-1 The stair height is 200mm or under.
(The height is lower than the Black
Line indicated in the figure.)
3.-3 The stair angle is lower than 35 degrees.
(The stair Gauge's Pointer is positioned
within the Stair Gauge's Green Zone.)
3.-4 The stair pitch is 380mm or smaller.
(The pitch is smaller than the distance
between the Round Holes.)
3.-2 The stair edge's roundness is 9 mm
radius or smaller.
5.5 STAIR GAUGE HANDLING PROCEDURE
If any of the stairs dimensions (stair height, stair edge roundness, stair angle
or stair pitch) exceeds the permissible, range, operation on that stairs may be
dangerous. Never operate STAIR AID in such stairs.
Stair Gauge
Stair Gauge
Smaller than 9 mm radius
Black Line
Round Hole
Round Hole
Edge's Roundness
Green Zone
Pointer
35 degrees
or larger
380 mm or smaller
CAUTION
15
17

LED
6.BATTERY CHARGE SYSTEM
6.1 BATTERY
A Sealed Lead Battery is used in STAIR AID. It is a maintenance-free and non water requiring Battery. Whenever
Battery is handled, be sure to follow the cautions shown below.
NOTE: Immediately after Battery is used, Battery must be charged using special Battery Charger. If
insufficient battery charge is left, less power for following operations will result in difficulty of
operation. Or if Battery is left depleted for a long period of time, it may be damaged.
•Never charge Battery in closed room.
•Never bring Battery near a flame.
•Never disassemble Battery.
•Never connect Battery Terminals with tools or metals.
•Use special Battery Charger for charging Battery.
•Always check Battery’s condition. If any crack or deformation or
water leakage is observed, replace with a new one.
•Clean and wipe Battery with a cool or warm water moistened cloth.
Never wipe with gasoline, thinner, organic solvent or oil moistened cloth.
•If the electrolytic liquid from a damaged Battery contacts skin or clothes, rinse
the area with plenty of water immediately. If the electrolytic liquid invades the
operator’s eye, rinse it with clean water immediately and consult an
ophthalmologist.
•Battery is a sealed type. Never remove its cover. If the cover is removed,
Battery will become unusable.
•Battery may lose its usefulness if it is over discharged.
•If Battery is not to be used for a long period of time, remove it from the
machine and charge it completely. Keep it in cool and dry place and charge
it again monthly. Even though Battery is not used during storage, its capacity
constantly decreases. Therefore its performance will decrease compared with
the previous occasion the machine was used.
DANGER
WARNING
CAUTION
6.2 CHARGER
A special Battery Charger is used for STAIR AID. Battery is
automatically charged depending on battery discharge rate
at a given time.
This Battery Charger is not equipped with a timer function.
When battery reaches its fully charged level (Charger‘s
Green LED will illuminate), Battery will continue to be
charged with trickle current (0.1 to 0.2A). Be sure to
disconnect Charger‘s Plug from Battery Pack after Green
LED illuminates. (Charging Battery completely will take 8
hours.)
Power Plug
Charger's Plug
Charger
16
18

LED
6.BATTERY CHARGE SYSTEM
6.1 BATTERY
A Sealed Lead Battery is used in STAIR AID. It is a maintenance-free and non water requiring Battery. Whenever
Battery is handled, be sure to follow the cautions shown below.
NOTE: Immediately after Battery is used, Battery must be charged using special Battery Charger. If
insufficient battery charge is left, less power for following operations will result in difficulty of
operation. Or if Battery is left depleted for a long period of time, it may be damaged.
•Never charge Battery in closed room.
•Never bring Battery near a flame.
•Never disassemble Battery.
•Never connect Battery Terminals with tools or metals.
•Use special Battery Charger for charging Battery.
•Always check Battery’s condition. If any crack or deformation or
water leakage is observed, replace with a new one.
•Clean and wipe Battery with a cool or warm water moistened cloth.
Never wipe with gasoline, thinner, organic solvent or oil moistened cloth.
•If the electrolytic liquid from a damaged Battery contacts skin or clothes, rinse
the area with plenty of water immediately. If the electrolytic liquid invades the
operator’s eye, rinse it with clean water immediately and consult an
ophthalmologist.
•Battery is a sealed type. Never remove its cover. If the cover is removed,
Battery will become unusable.
•Battery may lose its usefulness if it is over discharged.
•If Battery is not to be used for a long period of time, remove it from the
machine and charge it completely. Keep it in cool and dry place and charge
it again monthly. Even though Battery is not used during storage, its capacity
constantly decreases. Therefore its performance will decrease compared with
the previous occasion the machine was used.
DANGER
WARNING
CAUTION
6.2 CHARGER
A special Battery Charger is used for STAIR AID. Battery is
automatically charged depending on battery discharge rate
at a given time.
This Battery Charger is not equipped with a timer function.
When battery reaches its fully charged level (Charger‘s
Green LED will illuminate), Battery will continue to be
charged with trickle current (0.1 to 0.2A). Be sure to
disconnect Charger‘s Plug from Battery Pack after Green
LED illuminates. (Charging Battery completely will take 8
hours.)
Power Plug
Charger's Plug
Charger
16
OFF
1.1 The case of the charging with direct
connecting to STAIR AID
Turn off the Key Switch of STAIR AID.
Open the Receptacle and connect the
Charger's Plug to the Receptacle of
STAIR AID as shown in the right figure.
Even if any buttons are pushed, the machine
never works during charging.
1.2 The case of the charging
with connecting to Battery Pack
Open Battery Pack's Receptacle Lid.
Connect Battery Charger's Plug to Receptacle.
6.3 CHARGING PROCEDURE
Receptacle
Lid
Receptacle
Lid
Charger's Plug
Charger's Plug
Charger
100-240V AC outlet Battery Pack
Please charge it
on this side.
17
19

HIGH POWER TECH.
LED
AC Adapter
•This Charger is not equipped with a timer function. When Green LED
illuminates, disconnect Charger‘s Plug from Battery Pack‘s Receptacle.
•Charge Battery in an ambient temperature between 5 and 40°C. If Battery is
charged in an ambient temperature lower than 5°C, it may not charge fully.
3. When Power Plug is inserted, the charging
process immediately starts. The charging
progress is indicated by LED’s colors.
Red . . . . Power is supplied.
Orange . . Charging.
Green . . . Fully charged.
NOTE: To confirm a fully charged Battery Pack,
be sure to check it via Charger‘s full charge
indication (green illuminated LED). Do not
check via Battery Gauge indication. Battery
Gauge indication does not accurately
correspond to the actual battery capacity.
4. When charging is completed, disconnect Power Plug
from the outlet and disconnect Charger‘s Plug from
Battery Pack‘s Receptacle.
Prepare an area-specific AC conversion Adapter for installation between
AC outlet and Power Plug.
2. Connect AC Adapter to outlet (AC 100 to 240 V).
Connect Power Plug. 100-240 V AC outlet
Power Plug
CAUTION
CAUTION
18
20