HowtoGetServiceUndertheTermsoftheLimitedOne-YearWarranty
Forwarrantyrepair,donotreturnyourproducttotheplaceofpurchase.Instead,followthe
instructionsbelowtoobtainwarrantyservice,asourdealernetworkisnotpreparedtoservicethe
productunderthetermsofthiswarranty.
3.Pleasemakesureyouhavefollowedtheinstructionscarefullybeforereturninganymerchandise
Seeourwebsiteatorcall1-888-640-3700toidentifyanAuthorizedM.T.H.
M.T.H.productsarewarrantiedforoneyearfromthedateofpurchaseagainstdefectsinmaterialor
workmanship,excludinglightbulbsandtr
actiontires.Wewillrepairorreplace(atouroption)the
defectivepartwithoutchargeforthepartsorlabor,iftheitemisreturnedtoM.T.H.ElectricTrains
withinoneyearoftheoriginaldateofpurchase.Thiswarrantydoesnotcoverdamagescausedby
impropercare,handling,oruse.Transportationcostsincurredbythecustomerarenotcovered
Thiswarrantygivesyouspecificlegalrights,andyoumayhaveotherrightsthatvaryfromstateto
First,e-mail,write,callorfaxanAuthorizedM.T.H.ServiceCenterinyourareaor
M.T.H.ElectricTrainstoobtainRepairAuthorization.YoucanfindthelistofAuthorized
ServiceCentersontheM.T.H.website,www.mth-railking.com.Otherwise,contact
MD21046;tel:410-381-2580;fax:410-423-0009),statingwhentheitemwaspurchased
anddescribingtheproblem.IfyoucontactM.T.H.,youwillbegivenareturn
authorizationnumbertoassurethatyourmerchandisewillbeproperlyhandledup
CAUTION:Makesuretheproductispackedinitsoriginalfactorypackaging
includingitsfoamandplasticwrappingmaterialsoastopreventdamagetothe
merchandise.Theshipmentmustbeprepaidandwerecommendthatitbeinsured.
Itemssentforrepairmustbeaccompaniedbyareturnauthorizationnumber,adescription
,whichgivesthedateofpurchase.IfyouaresendingtheitemtoM.T.H.,
call410-381-2580,fax410-423-0009,ore-mailtheServiceDepartmentat
toobtainareturnauthorizationnumber.Ifyouaresendingthisproducttoan
rviceCenter,contactthatCenterfortheirreturnauthorization.
A
coverletterincludingyourname,address,daytimephonenumber,e-mailaddress(if
available),ReturnAuthorizationnumber,acopyofyoursalesreceiptandafull
descriptionoftheproblemmustbeincludedtofacilitatetherepairs.Pleaseincludethe
descriptionregardlessofwhetheryoudiscussedtheproblemwithaservicetechnician
whencontactingtheServiceCenterorM.T.H.foryourReturnAuthorization
AllM.T.H.productspurchasedfromanAuthorizedM.T.H.TrainMerchantarecoveredby
acopyoftheoriginalsalesreceiptfromanAuthorizedM.T.H.
www.mth-railking.com
service@mth-
