MADDALENA ArrowEVO Parts list manual

Code 5000072C - 04/2020 - R1
INSTRUCTIONS FOR INSTALLATION, USE
AND MAINTENANCE
ArrowEVO
Translation of the original instructions.
Before installing and using the device, carefully read this manual and store
it together with the product.
wM-Bus radio module
EN
Code

2
Symbols used in this manual
and relative meaning
lWARNING!
Indicates particularly important infor-
mation.
aDANGER!
Identies actions that may lead to
injury or damage to the device if not
performed correctly.
dPROHIBITED
Indicates actions that MUST NOT be
performed.
Compliance
Maddalena S.p.A. declares that ArrowEVO
is compliant with the mandatory require-
ments of the following directives and stand-
ards:
– Directive 2014/53/EU (RED - Radio Equip-
ment Directive)
– Directive 2011/65/EU (RoHS)
The full declaration of EU compliance
is available from the following website:
www.maddalena.it.
Warranty
Conditions of sale and warranty
The conditions of sale and warranty are avail-
able on the website www.maddalena.it.
Warranty limitations
Maddalena S.p.A. declines all responsibili-
ty, with immediate invalidation of the war-
ranty in relation to:
– Damage or defects caused by transport or
loading/unloading
– Incorrect installation caused by a failure
to observe the instructions provided
– Use for purposes other than those indi-
cated in this manual
– Use by unqualied or untrained person-
nel
Contents
1 General information . . . . . . . . . . . . . . . 3
1.1 Warnings and safety rules ......... 3
1.2 Restrictions .................................. 4
1.3 Device description....................... 4
1.4 Usage limits.................................. 5
1.5 Structure ...................................... 5
1.6 Identification................................ 5
1.7 Technical specifications.............. 6
2 Installation. . . . . . . . . . . . . . . . . . . . . . . . 7
2.1 Receipt of the product................ 7
2.2 Fitting on meter........................... 7
3 Use . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11
3.1 Synchronisation of
mechanical reading................... 11
3.2 Activating the radio module ....11
3.3 Programming on initial
installation of the module........ 12
3.4 Troubleshooting........................12
4 Maintenance . . . . . . . . . . . . . . . . . . . . .13
4.1 Battery ........................................13
4.2 Cleaning...................................... 13
4.3 Disposal......................................13

3
1 General information
1.1 Warnings and safety rules
lWARNINGS
– This manual is the property of
Maddalena S.p.A. and reproduc-
tion or transfer to third parties of
the contents of this document is
prohibited. All rights reserved. This
document represents an integral
part of the product; ensure that it
is always together with the prod-
uct, even in case of sale/transfer
to another owner, allowing its con-
sultation by the user or authorised
maintenance or repair personnel.
– Carefully read this manual before
using the device to ensure safe op-
eration.
– The device must be used as dened
by Maddalena S.p.A., that holds no
responsibility for damage to per-
sons, animals or property due to
installation, adjustment or mainte-
nance errors or improper use of the
device.
– Once the packaging has been re-
moved, check that the product is
intact and complete. If the contents
do not correspond to the order,
consult the local distributor that
sold the device.
– The device should not be installed
and used in contexts where it will
be exposed to atmospheric agents.
– The device must always be pro-
tected from extreme humidity and
heat. Penetration of humidity and
intense heat may damage the bat-
tery and the device.
– If there are any doubts regarding
conditions/functions of the device
and related parts, please contact
the local distributor for further in-
formation.
– Once the device is in use, report any
anomalies or faults encountered to
the product supplier.
– In case of complete destruction of
the device with leakage of the elec-
trolyte, avoid contact with the eyes
and skin, do not inhale fumes pro-
duced, and suciently ventilate the
room.
– The device emits radio signals that
may interfere with un-shielded
electronic devices or those improp-
erly shielded, such as pacemakers,
hearing aids, medical devices and
other electronic devices. To resolve
any interference problems, consult
the manufacturers of the relative
electronic devices.
– This device is not for use by persons
with reduced physical or mental ca-
pabilities, or those without appro-
priate experience and knowledge
(including children), unless super-
vised by a person responsible for
their safety and following adequate
training in how to use the product.

4
1.2 Restrictions
dPROHIBITED
– Modify and/or attempt to repair the
product. All repairs must be per-
formed exclusively by authorised
personnel.
– Leave the device exposed to atmos-
pheric agents.
– Place the device near to heat sourc-
es or expose it to direct sunlight.
– Install the device near other electri-
cal equipment as this may lead to
signal disturbance.
– Open and/or replace the battery.
– Use solvents to clean the device.
– Incorrectly dispose of packaging
material and keep it out of chil-
dren’s reach as it may represent
a hazard. Disposal must be per-
formed in line with applicable laws.
– Dispose of the device as domestic
waste.
1.3 Device description
ArrowEVO is a compact radio module for
Maddalena MVM, MVM Plus C and WMAP
Evo cold water meters that allows for re-
motely measuring, transmitting and read-
ing the consumption values and the alarms
using wireless technology.
The following alarms are managed: maxi-
mum ow exceeded (limit can be activat-
ed and congured), backow (limit set and
congurable), leak, electronic fraud and me-
chanical fraud (removal).
ArrowEVO is compliant with the wM-Bus data
communication protocol dened at Europe-
an level by Standard EN 13757. This guar-
antees a high level of interoperability with
various reading systems on the market, in-
cluding third-party systems.
ArrowEVO is also OMS certied (www.oms-
group.org).
The factory set-up can be modied via radio
signal at a later point using the special con-
guration kit (USB transceiver and relative
software), supplied separately.
The main technical specications of the
ArrowEVO design are:
– internal sensor that identies rotation of
the pointer on the meter using the prin-
ciple of induction (immune to magnetic
interference), calculates the volume (in
both directions), manages alarms and
stores data in a non-volatile memory;
– M-Bus (EN 13757) 868 MHz radio wire-
less communication interface that
allows remote reading in both mobile
(walk-by) and xed (AMR) scenarios,
using the same factory set-up (trans-
mission interval);
– lithium battery that guarantees long-
term power supply (15 years + 1)

5
1.4 Usage limits
The product may be used exclusively with
compatible meters and in line with the cor-
responding usage limits (see paragraph “
Technical specications”).
1.5 Structure
1
3
5
2
4
1 Cover
2 Antenna
3 Casing
4 Magnetic key attachment reference
5 Adapter
1.6 Identication
The ArrowEVO module, identied by the la-
bel (A), is strictly associated with a single
meter. Two elements are required for this
association, performed during installation:
the serial number of the mechanical meter
and the serial number of module ArrowEVO.
1
1970008728
P/N1.ET RMD.1303
MaddalenaS.p.A.
ViaG.B. Maddalena, 2/4
33040Povoletto (UD),Italy
20000004
Arrow
EVO
P/N1.ET RMD.1303
MaddalenaS.p.A.
ViaG.B. Maddalena, 2/4
33040Povoletto (UD),Italy
20000004
Arrow
EVO
P/N 1.ETRMD.1303
Maddalena S.p.A.
Via G.B. Maddalena, 2/4
33040 Povoletto (UD), Italy
20000004
Arrow
EVO
A
3
2
4
1 Serial number of the meter
2 Model
3 Eight-digit serial number of module
Arrow
EVO
4 WEEE compliance mark
The serial number can be read via radio
signal or on the label of the module itself.
If necessary, during programming it is pos-
sible to store the serial number of the me-
chanical meter within the radio module, so
that this is available within the data trans-
mitted.

6
1.7 Technical specications
Features Description
Sensor Inductive (two-way)
Compatible meters MVM, MVM PlusC, WMAP Evo
Sensor resolution Depends on the meter model to which it is connected.
Alarms Tampering, electronic fraud, backow, presumed leak,
maximum ow, inverted meter
Conguration Via radio using conguration kit
Power supply Lithium-ion battery
Battery lifespan 15 years + 1 in storage
Certications/Approvals
CE in compliance with European standards.
RED 2014/53/EU, RoHS2 (EU) 2017/2102
ISO 4064 Ancillary device 6.3
OMS:
Radio
Standard Wireless M-Bus, OMS
Modes C1 (Default), T1 (Optional)
Operating frequency
range
868.0 - 868.6 / 868.7 - 869.2 MHz
Radiated power 14dBm max
Range 500 m in line of sight
Reference standards EN 13757
Radio equipment
class Class 1
Data sent
Frame Tiny (default): current volume, date and time,
volume on billing date, billing date, errors.
Short frame: current volume, volume on billing dates,
meter serial number, alarms.
Long frame: same as short frame with addition of val-
ues for the previous 12 months
Frame Arrow: current volume, volume on billing date,
meter serial number, billing date, alarms
Environmental conditions Storage temperature: -20°C – +60°C
Operating temperature: -10 °C – +55 °C
Protection rating IP68

7
2 Installation
2.1 Receipt of the product
ArrowEVO modules are supplied in two dif-
ferent formats:
A Single package, already tted on meter
B Package with 10 pieces with ~20 x-
ing screws and 20 yellow seals
1x
A
10x
20x
B20x
lWARNING!
The instruction manual is an inte-
gral part of the device and should
be carefully read and stored.
dPROHIBITED
Packaging material must be prop-
erly disposed of and kept out of
children’s reach as it may repre-
sent a hazard. Disposal must be
performed in line with applicable
laws.
2.2 Fitting on meter
lWARNING!
Installation and management
of the device is permitted solely
by authorised and appropriately
trained personnel equipped with
sucient technical experience.
Authorised personnel: specialised installer
or plumber, assigned by the metering oper-
ator.
MVM and MVM Plus C
– If present, remove the protective cover (1)
of the meter and clean the surface near
the pointer.
1

8
– Attach the ArrowEVO (2) module to the
adaptor (3).
3
2
– Attach the adaptor (4) to the relevant
housing.
4
– Lower the module and oset it.
– Attach the eyelet (5) to the catch (6) and
realign the module.
56

9
lWARNING!
Do not apply pressure to force
the eyelet in.
– Fasten the module using the screw (7) and
apply the anti-fraud seal (8).
7
8
WMAP Evo
– If present, remove the protective cover (1)
of the meter and clean the surface near
the pointer.
1
– Attach the ArrowEVO (2) module to the
adaptor (3).
2
3

10
– Attach the adaptor (4) to the relevant
housing.
4
– Lower the module and oset it.
– Attach the eyelet (5) to the catch (6) and
realign the module.
56
lWARNING!
Do not apply pressure to force
the eyelet in.
– Fasten the module using the screw (7) and
apply the anti-fraud seal (8).
8
9

11
3 Use
The fully operational phase involves remote
meter reading via the radio modules. Each
radio module transmits the reading with a
settable frequency (default: reading trans-
mitted every 16 seconds). Simply approach
the meter with a suitable receiver or, if
there is a xed reading system, the data will
be collected automatically.
lWARNING!
Reading of data can be per-
formed using various software.
Please consult the metering oper-
ator for more information on the
specic use of reading software.
3.1 Synchronisation of
mechanical reading
The radio module stores the volume record-
ed via an inductive sensor. The module is
set-up in the factory with initial volume at
zero.
If the meter on which the radio module
is installed has a reading other than zero,
synchronisation of the mechanical meter
reading and radio module is recommended
using the programming kit. Simply read the
value in litres on the meter and set the read-
ing using the programming software.
3.2 Activating the radio module
The ArrowEVO module is deactivated by
default, therefore it will not transmit nor
count.
To activate the module: insert the red acti-
vation key in the appropriate slot and keep
it there for over 10 seconds.
The indicator LED will remain STEADY lit
for 10 seconds and will then start ashing.
When the red indicator LED ashes, the acti-
vation key can be detached from the recess
(1); the radio module will be active from
then on. If the key is inserted for less than
10 seconds (thus with the LED still steady lit
and not ashing), the module will NOT ac-
tivate.
1
lWARNING!
For a complete list of program-
ming parameters and relative
settings, refer to the specic
manual.
dPROHIBITED
Programming of the ArrowEVO
module without approval of the
metering operator is not permit-
ted.

12
3.3 Programming on initial
installation of the module
The ArrowEVO module is supplied with a se-
ries of set-up data already set to the default
values.
If necessary, during initial installation, once
the module has been activated, the follow-
ing values can be modied:
– Radio reading with reading of the me-
chanical meter
– Mechanical serial number of the relative
meter
– Personalised AES encryption key for each
meter
– Impulsive weight
To perform programming on initial instal-
lation, once the module has been activated
using the magnetic programming key, use
the part of the screen shown in the box (1).
Once the desired parameters have been set,
activate programming for initial installation
using the button (2).
2
1
3.4 Troubleshooting
FAULT CAUSE SOLUTION
The radio module is not
transmitting
Electrical or electronic
devices interfere with
the signal
Move devices to a sucient distance
away
Move the receiver closer
Battery empty Replace the battery (contact the
metering operator)
Mechanical fraud alarm
active Contact the metering operator
The LED of the radio
module does not light
up during installation
Fixing screw stripped Contact the metering operator
Faulty module Contact the metering operator
Mechanical fraud alarm
active Contact the metering operator
lWARNING!
For a complete list of alarms, please refer to the specic manual.

13
4 Maintenance
4.1 Battery
The radio module is equipped with a 3.0 V
lithium manganese battery that is not re-
chargeable but can be replaced.
The typical lifespan of the battery is 15 years,
calculated using the factory set-up (mode c,
tiny telegram: 1 message every 16 seconds)
and in the following operating conditions:
– between -10°C and +0°C for 10% of
lifespan
– between 0°C and +30°C for 80% of lifespan
– between +31 °C and +55 °C for 10% of
lifespan
lWARNING!
Humidity and intense heat may
damage the battery and reduce
its lifespan.
The radio module calculates the residual
lifespan of the battery on the basis of stored
parameters, such as estimated consump-
tion of the electronic board in stand-by
mode, transmitter consumption and num-
ber of transmissions performed.
Battery life depends largely on the frequen-
cy of data transmission set.
4.2 Cleaning
No particular cleaning procedures are
required. However, the installation area
should be kept clean and periodic checks
should be performed to ensure the re-
quired environmental conditions are met.
dPROHIBITED
Use of abrasive products, petrol
or trichloroethylene is not per-
mitted.
4.3 Disposal
The device is composed of materials of vari-
ous nature including metal, plastic and elec-
trical and electronic components. It must be
disposed of in compliance with applicable
local laws regarding special and industrial
waste. The device cannot be disposed of as
domestic waste.
At the end of the product’s life, ensure safe
removal and responsible disposal of com-
ponents, including recycling of batteries, in
compliance with applicable environmental
laws in the country of installation.

14

15

MADDALENA spa
Via G.B. Maddalena 2/4 - 33040 Povoletto (Udine)
Tel. [phone]
www maddalena it
Maddalena S.p.A. reserves the right to change its products at any time and
without prior notice, with the aim of improving them and without compromising
primary features. All the graphic illustrations and/or photographs appearing in
this document can be represented with optional accessories that vary in relation
to the country where the device is used.