Magic Mobility Frontier V4 RWD User manual

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Owners Manual
Frontier V4 RWD
With Dynamic DX2 –REM550 controller

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www.magicmobility.com.au
YouTube: MAGIC MOBILITY OZ

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Contents
1.1 Intended Use............................................................................................................ 5
2Safety and Damage Warnings ........................................................................................ 5
3Safety ............................................................................................................................. 6
3.1 Transfers.................................................................................................................. 6
3.2 Motor Vehicle Transport ........................................................................................... 6
3.3 Weight Limitations.................................................................................................... 7
3.4 Stairs and Escalators................................................................................................ 7
3.5 Public Streets and Roadways................................................................................... 7
3.6 Transportation Products for your wheelchair............................................................. 7
3.7 Stationary Obstacles: (Steps, Kerbs, Etc.)................................................................ 7
3.8 Climbing or Descending an Incline ........................................................................... 8
3.8.1 Maximum Recommended Incline....................................................................... 9
3.9 Removable Parts...................................................................................................... 9
3.10 Cornering Information............................................................................................ 9
3.11 Electromagnetic Fields (for more information see Appendix B –Electromagnetic
Interference (EMI))............................................................................................................10
3.12 Positioning Belts...................................................................................................10
3.13 Weather Precautions............................................................................................10
3.14 Reaching and Bending.........................................................................................10
3.15 Prescription Drugs/Physical Limitations................................................................10
3.16 Alcohol/Smoking ..................................................................................................11
4Specifications.................................................................................................................12
4.1 The Frontier V4 .......................................................................................................12
4.2 Features and Options..............................................................................................12
4.3 Performance Attributes............................................................................................12
5Operating Instructions....................................................................................................12
5.1 Performance adjustments........................................................................................12
5.2 Positioning...............................................................................................................13
5.3 Freewheel Mode –pushing the power chair ............................................................13
5.4 Tilt in space seat option –if fitted.............................................................................13
5.5 Power elevating seat option –if fitted ......................................................................14
6Joystick controls.............................................................................................................15
6.1 Joystick power.........................................................................................................15
6.2 Rain and Water .......................................................................................................15
6.3 Joystick lead............................................................................................................15
6.4 Controller program...................................................................................................15
6.5 Hand control joystick operation................................................................................15
6.5.1 The Screen .......................................................................................................16
6.5.2 The Status Bar..................................................................................................16
6.5.3 System Lock (if Activated).................................................................................17
6.5.4 On/Off Button....................................................................................................17
6.5.5 Sleep Mode.......................................................................................................17
6.5.6 Attendant Mode.................................................................................................17
6.5.7 Drive Mode........................................................................................................17
6.5.8 Accessory Mode ...............................................................................................18
6.5.9 On Board Programming ....................................................................................18
6.5.10 Lighting Mode (if lights fitted) .........................................................................20
6.5.11 Charging........................................................................................................20
7Batteries & Charging......................................................................................................21
7.1 Batteries..................................................................................................................21
7.2 Battery Charging......................................................................................................21
7.3 Charging Procedure ................................................................................................21
To get the maximum range from your batteries:................................................................22
7.4 Public Transportation...............................................................................................22

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7.5 Battery Disposal and Recycling...............................................................................22
8Care & Maintenance......................................................................................................22
8.1 General Guidelines..................................................................................................22
8.2 Batteries..................................................................................................................23
8.3 Tyres and Castors...................................................................................................23
8.3.1 Tyre Inflation.....................................................................................................23
8.3.2 Tyre Wear.........................................................................................................24
8.4 Upholstery...............................................................................................................24
8.5 Cleaning..................................................................................................................25
8.6 Corrosion Protection................................................................................................25
8.6.1 Paint scratches and chips .................................................................................25
8.6.2 Beach, salt water and Coastal Areas.................................................................25
8.6.3 Snow and Ice, Salted Roads and Footpaths......................................................25
8.6.4 Post-usage Cleaning.........................................................................................26
8.6.5 Preventative Maintenance.................................................................................26
8.7 Storage....................................................................................................................26
8.8 Transportation.........................................................................................................26
8.9 Daily Checks ...........................................................................................................26
8.10 Weekly Checks ....................................................................................................27
8.11 Annual Checks.....................................................................................................27
9Servicing........................................................................................................................27
10 Fault finding................................................................................................................29
10.1 Limp Mode ...........................................................................................................29
10.2 Stuck Power Button..............................................................................................29
10.3 Joystick out of neutral at power up .......................................................................29
10.4 Battery Warning Conditions..................................................................................29
10.5 Fault Codes..........................................................................................................30
11 Warranty.....................................................................................................................31
11.1 Warranty policy ....................................................................................................31
11.2 Non OEM parts, assembly by a 3rd party and customisation.................................31
12 Head Office and Operations .......................................................................................31
Appendix A - ANSI/RESNA WC/Vol 1 –Section 19 & ISO7176-19 restraint system; if fitted32
Appendix B –Electromagnetic Interference (EMI)................................................................39

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Power Wheelchair Owner’s Manual
Thank you for choosing a Magic Mobility Product. We are proud of the quality construction of
every chair we build. This owner’s manual explains the operation of your new chair. Please
read it carefully as it contains important safety, care and maintenance information.
Magic Mobility’s Power Wheelchair series may be custom made to measure and may vary in
detail from chair to chair however this owners manual should cover all basic features and
options. If your wheelchair has been customised especially for you, you can request
additional instructions.
Magic Mobility endeavours to supply a wide variety of features and options to meet the
needs of the user. However, final selection and specifications of the type of wheelchair to be
used by any individual rests solely with the user and his/her healthcare professional capable
of making such a selection. Magic Mobility can only stand by our performance specifications
when genuine Magic Mobility components have been used. When third party parts or
assembly has taken place, we strongly advise you seek additional instructions for use.
All of the information and specifications in this document are current at the time of printing.
However due to our policy of continual product improvements we reserve the right to make
changes at any time without notice. This may lead to slight variations between the
illustrations and explanations in this manual and the model you have purchased.
1.1 Intended Use
The intended use of Magic Mobility Power Wheelchair’s is to provide mobility to persons with
a maximum weight of 182 kgs limited to a sitting position, that have the capability of
operating a powered wheelchair.
If you experience any problems with your power chair that you are unable to solve, or if you
do not feel capable of safely following any of the instructions and/or recommendations as
contained in this manual, please contact your Magic Mobility dealer. You will find the model
designation and serial number of the wheelchair on the base of the frame.
Magic Mobility is not liable for damage to property or personal injury arising out of unsafe use
of a power chair. Magic Mobility is also not liable for any property damage or personal injury
arising out of the failure of any person and/or user to following the instructions and
recommendations set forth in this manual.
SEATING ARRANGEMENT
MAXIMUM USER WEIGHT
No seat elevator fitted
182 kg
Seat elevator or tilt fitted
155 kg
2 Safety and Damage Warnings
Throughout this manual, you will find the following safety and damage warnings.
WARNING! This is a warning which, if ignored, may cause injury to yourself
and other people

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STOP! This is an instruction that, if not followed, may result in damage to
your Power chair. It means ‘do not do this’ or ‘do not let this happen’.
3 Safety
Please read and follow all instructions in this owner’s manual before attempting to operate
your power chair for the first time. If there is anything in this manual you do not understand,
or if you require additional assistance for setup, contact your Magic Mobility Dealer before
operating the wheelchair.
There are certain situations, including some medical conditions, where the power chair user
will need to practice operating the power chair in the presence of a trained attendant. A
trained attendant can be defined as a family member or care professional specially trained in
assisting a power chair user in various daily living activities.
The contents of this manual are based on the expectation that a qualified healthcare
professional has properly fitted the power chair to the user and the prescribing healthcare
professional has trained the user in the operation of the wheelchair, the dangers that can be
encountered and assured themselves that the user is capable of this.
Using your Magic Mobility product safely also depends upon your own good judgement
and/or common sense, as well as that of your provider, caregiver, and/or health professional.
Magic Mobility is not responsible for injuries and/or damage resulting from any person’s
failure to follow the warnings, cautions and instructions in this owner’s manual.
WARNING! If you are going to be stationary in your power chair for an
extended period of time, turn off the power. This will conserve battery power
and remove the chance of unexpected chair movement through inadvertent
joystick contact or from electromagnetic sources
3.1 Transfers
It is recommended that you have a trained attendant present while you learn to transfer
yourself. To reduce the chance of injury, we recommend:
Be sure the power is turned off (See section 6.5.4)
Be sure the Power chair is not in freewheel mode (See section 5.3)
Ensure armrests and footrests are swung away or removed
Position yourself as far back as possible in the power chair seat to prevent the power
chair from tipping forward.
WARNING! Avoid putting all your weight on either armrests or footrests. This
may cause the power chair to tip and cause injury
STOP! Avoid putting all your weight on either armrests or footrests. This may
damage their supports.
3.2 Motor Vehicle Transport
Wheelchair positioning belts are not designed with the intent of providing proper restraint
during motor vehicle transportation. A WC19 and ISO7176-19 compliant system is available

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from Magic Mobility. More information is contained in Appendix A - ANSI/RESNA WC/Vol 1 –
Section 19 & ISO7176-19 restraint system; if fitted.
If it is necessary to use a transportation product such as a hoist or lift, Magic Mobility
recommends that the manufacturer’s instructions and specifications are closely reviewed
before using that product
3.3 Weight Limitations
Your power chair is rated for a maximum weight capacity of 182 kg. Do not carry passengers
or heavy weights on any part of the wheelchair.
SEATING ARRANGEMENT
MAXIMUM USER WEIGHT
No seat elevator fitted
182 kg
Seat elevator or tilt fitted
155 kg
WARNING! Exceeding the weight capacity voids your warranty and may
result in personal injury.
STOP! Exceeding the weight capacity voids your warranty and may result in
damage to your power chair.
3.4 Stairs and Escalators
WARNING! Never use your power chair to negotiate stairs or escalators.
Always use an elevator or lift. You may cause injury to yourself and to others.
STOP! Trying to negotiate stairs or escalators may result in damage to your
power chair.
3.5 Public Streets and Roadways
WARNING! You should not operate your power chair on public streets and
roadways. This is in accordance with local traffic laws, which vary by country.
Please check your local traffic laws. Be aware that it may be difficult for traffic
to see you when you are seated on your power chair. Obey all local
pedestrian traffic rules. Wait until your path is clear of traffic, and then
proceed with extreme caution
3.6 Transportation Products for your wheelchair
If it is necessary to use a transportation product such as a vehicle hoist or lift, Magic Mobility
recommends that the manufacturer’s instructions and specifications are closely reviewed
before using that product.
3.7 Stationary Obstacles: (Steps, Kerbs, Etc.)
Proceed with extreme caution when driving near raised surfaces, unprotected ledges, and/or
drop-offs (kerbs, porches, stairs, escalators, lifts etc). Always approach an obstacle so both

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front wheels touch that obstacle together. Never attempt to climb a kerb or obstacle at an
angle.
WARNING! Do not attempt to have your power chair climb or descend an
obstacle that is higher than 5cm unless you have the assistance of an
attendant. Never try to travel backwards down any step, kerb, or other
obstacle. This may cause the power chair to tip and cause personal injury.
STOP! Trying to negotiate stairs or escalators may result in damage to your
power chair.
3.8 Climbing or Descending an Incline
When climbing an incline, try to keep your power chair moving; however do not use
excessive speed.
When driving down an incline, set your power chair to the slowest speed setting and drive in
the forward direction only. If your power chair starts to move down the incline faster than you
anticipated or desired, allow it to come to a complete stop by releasing the joystick. Once the
chair has stopped push the joystick forward slightly to ensure a safely controlled descent.
The following advice is recommended for your safety:
Stop before climbing an obstacle. Approach slowly until castors contact the obstacle.
Apply power and the action of the chair will lift the castors over the obstacle. Weight is
transferred to the drive wheels providing traction and motor strength to power the chair
over the obstacle.
Do not drive at an angle up or down the face of the incline. Drive your power chair
straight up or down the incline. This greatly reduces the possibility of tipping the chair
over
Avoid potentially hazardous inclines e.g. areas covered with snow, ice, mud, cut grass, or
wet leaves.

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When on any sort of an incline or decline, never place the power chair in freewheel mode
while seated on it or standing next to it.
Never attempt to travel backwards down an incline.
WARNING! Always exercise extreme caution on inclines and follow the
advice above to reduce the risk of personal injury
3.8.1 Maximum Recommended Incline
Most public access ramps have a maximum gradient 1 in 14 (AS1428.1). Therefore, Magic
Mobility recommends that the maximum slope of an incline you attempt to safely ascend or
descend on your power chair does not exceed a 1 in 14 gradient.
WARNING! Any attempt to climb or descend a slope steeper than 1 in 14
gradient may put your power chair in an unstable position and cause it to tip,
resulting in personal injury.
14
1
4.1 °
3.9 Removable Parts
WARNING! Do not attempt to lift or move a power chair by any of its
removable parts. This may result in personal injury.
STOP! Do not attempt to lift or move a power chair by any of its removable
parts. This may cause damage to the chair.
3.10 Cornering Information
Excessively high cornering speeds can create the possibility of tipping. If you feel that you
may tip over in a corner, immediately reduce your speed and steering angle (i.e. lessen the
sharpness of the turn)
The following advice is recommended for your safety:
Reduce cornering speed
Reduce steering angle
Beware of uneven, rough and slippery terrain
Avoid turning on inclined surfaces
Be aware of changing surfaces - such as passing from a paved area to a gravel area at
high speed while turning
Avoid abrupt directional changes.

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WARNING! When cornering, lower your speed and follow the advice above to
reduce the risk of personal injury
3.11 Electromagnetic Fields (for more information see