Magic Mobility Frontier User manual

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FRONTIER AT
MID WHEEL DRIVE
POWER WHEELCHAIR
Owners Manual
Magic Mobility
Revolutionary All Terrain Technology

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1 Power Wheelchair Owner’s Manual
Thank you for choosing a Magic Mobility Product. We are proud of the quality
construction of every chair we build. This owner’s manual explains the operation of
your new chair. Please read it carefully as it contains important safety, care and
maintenance information.
Magic Mobility’s Power Wheelchair series may be custom made to measure and may
vary in detail from chair to chair however they should all comply to the enclosed basic
specifications.
As a manufacturer of wheelchairs, Magic Mobility endeavours to supply a wide
variety of features and options to meet the needs of the user. However, final
selection and specifications of the type of wheelchair to be used by any individual
rests solely with the user and his/her healthcare professional capable of making such
a selection.
All of the information and specifications in this document are current at the time of
printing. However due to our policy of continual product improvements we reserve
the right to make changes at any time without notice. This may lead to slight
variations between the illustrations and explanations in this manual and the model
you have purchased.
1.1 Intended Use
The intended use of Magic Mobility Power Wheelchair’s is to provide mobility to
persons with a maximum weight of 150kgs limited to a sitting position, that have the
capability of operating a powered wheelchair.
If you experience any problems with your power chair that you are unable to solve, or
if you do not feel capable of safely following any of the instructions and/or
recommendations as contained in this manual, please contact your Magic Mobility
dealer. You will find the model designation and serial number of the wheelchair on
the base of the frame.
Magic Mobility is not liable for damage to property or personal injury arising out of
unsafe use of a power chair. Magic Mobility is also not liable for any property damage
or personal injury arising out of the failure of any person and/or user to following the
instructions and recommendations set forth in this manual.

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2 Safety and Damage Warnings
Throughout this manual, you will find the following safety and damage warnings.
WARNING! This is a warning which, if ignored, may cause injury to
yourself and other people
STOP! This is an instruction that, if not followed, may result in damage
to your Power chair. It means ‘do not do this’ or ‘do not let this happen’.

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Contents
1Power Wheelchair Owner’s Manual .................................................................... 2
1.1 Intended Use................................................................................................ 2
2Safety and Damage Warnings............................................................................ 3
3Safety................................................................................................................. 6
3.1 Transfers...................................................................................................... 6
3.2 Motor Vehicle Transport............................................................................... 7
3.3 Weight Limitations........................................................................................ 7
3.4 Stairs and Escalators.................................................................................... 7
3.5 Public Streets and Roadways....................................................................... 7
3.6 Stationary Obstacles: (Steps, Kerbs, Etc.).................................................... 7
3.7 Climbing or Descending an Incline ............................................................... 8
3.7.1 Maximum Recommended Incline........................................................... 8
3.8 Removable Parts.......................................................................................... 9
3.9 Cornering Information................................................................................... 9
3.10 Electromagnetic Fields.............................................................................. 9
3.11 Positioning Belts...................................................................................... 10
3.12 Weather Precautions............................................................................... 10
3.13 Reaching and Bending............................................................................ 10
3.14 Prescription Drugs/Physical Limitations................................................... 10
3.15 Alcohol.................................................................................................... 11
4Specifications ................................................................................................... 12
4.1 The FrontierAT............................................................................................. 12
4.2 Features and Options................................................................................. 12
4.3 Performance Attributes............................................................................... 13
5Operating Instructions....................................................................................... 14
5.1 Performance adjustments........................................................................... 14
5.2 Comfort adjustments .................................................................................. 14
5.3 Freewheel Mode –pushing the power chair............................................... 14
5.4 Tilt in space seat option –if fitted ............................................................... 15
6Joystick controls ............................................................................................... 16
6.1 Joystick power............................................................................................ 16
6.2 Rain and Water .......................................................................................... 16
6.3 Joystick lead............................................................................................... 16
6.4 Controller program ..................................................................................... 16
6.5 Hand control joystick operation –figure 3................................................... 17
6.5.1 On/Off Button....................................................................................... 17
6.5.2 Right Indicator (If Lights Are Fitted)..................................................... 17
6.5.3 Horn..................................................................................................... 17
6.5.4 Left Indicator (If Lights Are Fitted)....................................................... 18
6.5.5 Mode.................................................................................................... 18
6.5.6 ASK (Accessory Shortcut Key)............................................................. 18
6.5.7 Lighting Menu Mode –If Fitted (Not Standard)..................................... 19
6.5.8 Lock Mode –If Fitted (Not Standard) ................................................... 19
6.5.9 The Joystick......................................................................................... 19
6.5.10 Charging........................................................................................... 20
7Batteries & Charging......................................................................................... 21
7.1 Batteries..................................................................................................... 21
7.2 Battery Charging ........................................................................................ 21
7.3 Charging Procedure ................................................................................... 21
7.4 Battery Disposal and Recycling.................................................................. 22
8Care & Maintenance......................................................................................... 23

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8.1 General Guidelines..................................................................................... 23
8.2 Batteries..................................................................................................... 23
8.3 Tyres and Castors...................................................................................... 23
8.3.1 Tyre Inflation........................................................................................ 24
8.3.2 Tyre Wear............................................................................................ 24
8.4 Upholstery.................................................................................................. 24
8.5 Cleaning..................................................................................................... 24
8.6 Storage....................................................................................................... 24
8.7 Transportation............................................................................................ 25
8.8 Daily Checks .............................................................................................. 25
8.9 Weekly Checks........................................................................................... 25
8.10 Six Monthly Checks................................................................................. 25
9Servicing........................................................................................................... 25
10 Fault finding................................................................................................... 27
10.1 The chair will not drive............................................................................. 27
10.2 Joystick out of neutral at power up.......................................................... 27
10.3 The batteries will not charge.................................................................... 27
11 Warranty........................................................................................................ 27
12 Head Office and Operations .......................................................................... 28

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3 Safety
Please read and follow all instructions in this owner’s manual before attempting to
operate your power chair for the first time. If there is anything in this manual you do
not understand, or if you require additional assistance for setup, contact your Magic
Mobility Dealer before operating the wheelchair.
There are certain situations, including some medical conditions, where the power
chair user will need to practice operating the power chair in the presence of a trained
attendant. A trained attendant can be defined as a family member or care
professional specially trained in assisting a power chair user in various daily living
activities.
The contents of this manual are based on the expectation that a qualified healthcare
professional has properly fitted the power chair to the user and the prescribing
healthcare professional has trained the user in the operation of the wheelchair, the
dangers that can be encountered and assured themselves that the user is capable of
this.
Using your Magic Mobility product safely also depends upon your own good
judgement and/or common sense, as well as that of your provider, caregiver, and/or
health professional. Magic Mobility is not responsible for injuries and/or damage
resulting from any person’s failure to follow the warnings, cautions and instructions in
this owner’s manual.
WARNING! If you are going to be stationary in your power chair for an
extended period of time, turn off the power. This will conserve battery
power and remove the chance of unexpected chair movement through
inadvertent joystick contact or from electromagnetic sources
3.1 Transfers
It is recommended that you have a trained attendant present while you learn to
transfer yourself. To reduce the chance of injury, we recommend:
Be sure the power is turned off (See section 6.5.1)
Be sure the Power chair is not in freewheel mode (See section 5.3)
Ensure armrests and footrests are swung away or removed
Position yourself as far back as possible in the power chair seat to prevent the
power chair from tipping forward.
WARNING! Avoid putting all your weight on either armrests or
footrests. This may cause the power chair to tip and cause injury
STOP! Avoid putting all your weight on either armrests or footrests.
This may damage their supports.

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3.2 Motor Vehicle Transport
Wheelchair positioning belts were not designed with the intent of providing proper
restraint during motor vehicle transportation.
The Department of Transportation has not approved any tie-down systems with
specific wheelchairs for transportation of a user while in a wheelchair, in a moving
vehicle of any type. It is Magic Mobility’s position that wheelchair users are NEVER
transported in vehicles of any kind while in wheelchairs.
WARNING! Wheelchair users should be transferred into appropriate
seating in vehicles for transportation and use be made of the restraints
made available by the auto industry.
3.3 Weight Limitations
Your power chair is rated for a maximum weight capacity of 150 kg. Do not carry
passengers or heavy weights on any part of the wheelchair.
WARNING! Exceeding the weight capacity voids your warranty and
may result in personal injury.
STOP! Exceeding the weight capacity voids your warranty and may
result in damage to your power chair.
3.4 Stairs and Escalators
WARNING! Never use your power chair to negotiate stairs or
escalators. Always use an elevator or lift. You may cause injury to
yourself and to others.
STOP! Trying to negotiate stairs or escalators may result in damage to
your power chair.
3.5 Public Streets and Roadways
WARNING! You should not operate your power chair on public streets
and roadways. Be aware that it may be difficult for traffic to see you
when you are seated on your power chair. Obey all local pedestrian
traffic rules. Wait until your path is clear of traffic, and then proceed
with extreme caution
3.6 Stationary Obstacles: (Steps, Kerbs, Etc.)
Proceed with extreme caution when driving near raised surfaces, unprotected ledges,
and/or drop-offs (kerbs, porches, stairs, escalators, lifts etc).

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WARNING! Do not attempt to have your power chair climb or descend
an obstacle that is higher than 5cm unless you have the assistance of
an attendant. Never try to travel rearwards down any step, kerb, or
other obstacle. This may cause the power chair to tip and cause
personal injury.
3.7 Climbing or Descending an Incline
When climbing an incline, try to keep your power chair moving; however do not use
excessive speed. If you must stop, start up again slowly and then accelerate
cautiously. Your mid wheel drive power chair has 4 castor wheels and two drive
wheels for enhanced performance. At times, particularly during high acceleration on
inclines, not all of the 4 castor wheels will contact the ground. This is a normal part of
the chairs operation; if at anytime you feel uncomfortable, reduce your acceleration
rate.
When driving down an incline, set your power chair to the slowest speed setting and
drive in the forward direction only. If your power chair starts to move down the incline
faster than you anticipated or desired, allow it to come to a complete stop by
releasing the joystick. Once the chair has stopped push the joystick forward slightly
to ensure a safely controlled descent.
The following advice is recommended for your safety:
Stop before climbing an obstacle. Approach slowly until castors contact the
obstacle. Apply power and the action of the chair will lift the castors over the
obstacle. Weight is transferred to the drive wheels providing traction and motor
strength to power the chair over the obstacle.
Do not zigzag or drive at an angle up or down the face of the incline. Drive your
power chair straight up or down the incline. This greatly reduces the possibility of
a tip or fall.
Avoid potentially hazardous inclines e.g. areas covered with snow, ice, mud, cut
grass, or wet leaves.
When on any sort of an incline or decline, never place the power chair in
freewheel mode while seated on it or standing next to it.
Never attempt to travel rearwards down an incline.
WARNING! Always exercise extreme caution on inclines and follow the
advice above to reduce the risk of personal injury
3.7.1 Maximum Recommended Incline
Most public access ramps have a maximum gradient 1 in 14 (AS1428.1). Therefore,
Magic Mobility recommends that the maximum slope of an incline you attempt to
safely ascend or descend on your power chair does not exceed a 1 in 14 gradient.
WARNING! Any attempt to climb or descend a slope steeper than 1 in
14 gradient may put your power chair in an unstable position and
cause it to tip, resulting in personal injury.

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14
1
4.1 °
3.8 Removable Parts
WARNING! Do not attempt to lift or move a power chair by any of its
removable parts. This may result in personal injury.
STOP! Do not attempt to lift or move a power chair by any of its
removable parts. This may cause damage to the chair.
3.9 Cornering Information
Despite front and rear castor wheels, excessively high cornering speeds can still
create the possibility of tipping. If you feel that you may tip over in a corner,
immediately reduce your speed and steering angle (i.e. lessen the sharpness of the
turn)
The following advice is recommended for your safety:
Reduce cornering speed
Reduce steering angle
Beware of uneven surfaces
Avoid turning on inclined surfaces
Be aware of changing surfaces - such as passing from a grassy area to a paved
area at high speed while turning
Avoid abrupt directional changes.
WARNING! When cornering, lower your speed and follow the advice
above to reduce the risk of personal injury
3.10 Electromagnetic Fields
Your power chair’s performance may be influenced by electromagnetic fields caused
by cellular telephones or other radiating devices, such as hand-held radios, radio and
television stations, wireless computer links, microwave sources, and pagers.

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Your power chair may also be a source of electromagnetic and radio frequency
interference. Be aware that your power chair may affect the performance of alarm
systems and other radiating devices.
WARNING! Turn off your power chair when using products, which emit
electromagnetic fields. This will eliminate the possibility of unintended
movement caused by electromagnetic sources. Failure to take this
precaution may result in personal injury
3.11 Positioning Belts
Do not sit on your power chair while it is in a moving vehicle refer to section 3.2
Motor Vehicle Transport.
It is the obligation of the purchasers, therapists and other healthcare professionals to
determine if a positioning belt is required to ensure the safe operation of this
equipment by the user.
WARNING! Ensure your positioning belt is fastened securely. Serious
personal injury may result if you fall from the power chair.
3.12 Weather Precautions
WARNING! Do not operate your power chair in icy or slippery
conditions or on salted surfaces (i.e.; footpaths and roads). Such use
may adversely affect the performance and safety of your power chair,
resulting in an accident and personal injury.
3.13 Reaching and Bending
WARNING! Do not bend, lean, or reach for objects, if you have to pick
them up from the floor we suggest you use a specially designed “Pick
Up Stick”. Movements such as these may cause your power chair to
tip, possibly resulting in personal injury.
3.14 Prescription Drugs/Physical Limitations
Consult your physician if you are taking prescribed or over-the-counter medication or
if you have certain physical limitations.
WARNING! Some medications and limitations may impair your ability
to operate your power chair in a safe manner, possibly resulting in
personal injury to yourself and others.

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3.15 Alcohol
WARNING! Do not operate your power chair while you are under the
influence of alcohol, as this may impair your ability to operate your
power chair in a safe manner, resulting in personal injury to yourself
and others.

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4 Specifications
4.1 The FrontierAT
A FrontierAT power chair is depicted in figure 1. This figure will help you identify some
of the features referred to throughout this manual.
4.2 Features and Options
Every individual has different requirements and at Magic Mobility we pride ourselves
on being able to meet the needs of most people. Many aspects of the power chair
are customisable including, but not limited to controllers, seats, seat back recline
mechanisms, armrests, headrests and leg rests. Please contact your Magic Mobility
Dealer to discuss any additional requirements, including advice on how to operate
these features.
Performance attributes of the wheelchair
Backrest
Headrest
Armrest
Joystick
Controller
Seat
Front Castors
Footrest
Rear Castors
Drive Wheels
Power Base
Figure 1 The FrontierAT

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4.3 Performance Attributes
Information regarding the performance attributes and controlled testing results of the
power chair may be obtained from the power chair manufacturer. If you would like
access to this information, please contact your Magic Mobility Dealer.
All results meet at least the minimum performance requirements of AS3695
Test Method
Test Title
AS 3691.1
Determination of static stability
AS 3696.2
Determination of dynamic stability
AS 3696.3
Determination of the efficiency of the brakes
AS 3696.4
Determination of energy consumption
AS 3696.6
Determination of maximum speed, acceleration and
retardation
AS 3696.8 (Int.)
Static, impact and fatigue strength
AS 3696.9
Climatic Tests
AS 3696.10
Determination or obstacle climbing ability
AS 3696.14 (Int)
Power and control system

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5 Operating Instructions
The speed and direction of the power chair is controlled with by the joystick
Turn on your power chair (see figure 3 in section 6.5)
Push the joystick in the direction of the desired travel. To increase speed, move
the joystick further away from the neutral position.
At times, particularly during high acceleration on inclines, not all of the 4 castor
wheels will contact the ground. This is a normal part of the chairs operation; if at
anytime you feel uncomfortable, reduce your acceleration rate.
5.1 Performance adjustments
Performance adjustments to your power chair should only be made by professionals
of the healthcare field, or by persons fully conversant with both this process and the
driver’s capabilities.
WARNING! Changing the performance settings could adversely affect
your power chair. You may cause injury to yourself and to others.
STOP! Incorrect settings could cause damage to the chair and to
surrounding property.
5.2 Comfort adjustments
If your power chair was configured at your Magic Mobility Dealer, please consult your
health care professional before changing the seat position or making any other
adjustment. Some adjustments may degrade your power chair’s performance and
safety by changing its centre of gravity.
5.3 Freewheel Mode –pushing the power chair
Located on each of the front castor bogey mounting
arms, in front of each drive wheel is a freewheeling lever
(see figure 2). To disengage the built-in brakes simply
pull out the levers on each side.
The wheelchair controls will not function and the “status”
light on the joystick will flash when the chair is in free-
wheel mode. This feature has been intentionally
incorporated to protect the user from unsafe situations.
Don’t forget to push the levers back in again when finished pushing the chair.
WARNING! Do not use your chair in freewheel mode or attempt to
place your chair into freewheel mode without an attendant present.
You may cause injury to yourself and to others. Do not place your
power chair in freewheel mode while on an incline. The chair could roll
uncontrollably on it’s own, leading to injury to yourself and others.
Figure 2 Freewheel
Lever

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5.4 Tilt in space seat option –if fitted
To operate the Tilt In Space Seat:
Bring your power chair to a complete stop on a flat level surface.
Always fasten the positioning belt when operating the Tilt In Space seat.
Push the red ‘ASK’ button on the G90A joystick module until you get to the
accessory mode function. Select Tilt In Space by moving the joystick left or right.
Once the Tilt In Space option is highlighted, moving the joystick forward or
backwards will operate the function.
Once the seat reaches its highest extension, the tilt action stops; you should
continue to hear and/or feel the tilt motor running. This is because there is a
clutch mechanism that allows the motor to continue running after the lift has
reached its limit. The clutch works at both the top and bottom extensions of the
lift. Do not allow the motor to run more than a few seconds after the mechanism
reaches the top or bottom limit.
Before driving, return the seat to its upright position. When returning to the
upright position, always be sure that the mechanism has reached its lowest limit
or normal seated position.
WARNING! Never tilt the seat from its upright position on an inclined
surface or on bumpy or uneven surfaces. Never raise the Tilt In Space
seat while your power chair is in freewheel mode. Failure to heed this
warning can result in the power chair tipping over and causing
personal injury.

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6 Joystick controls
The joystick controls may be customised and may be one of a number of different
models depending upon users requirements. This manual contains detailed
information on the standard joystick control.
6.1 Joystick power
If the power chair begins to move in an unexpected manner, immediately release the
joystick and turn the wheelchair off. Unless the joystick is damaged, this should stop
your power chair.
If the joystick is not in the neutral (centre) position when you turn on the power, you
may cause a fault in the system. Releasing the joystick and turning the power off and
on again will reset the system.
WARNING! Always turn the power off when you are stationary to
prevent unexpected movement.
6.2 Rain and Water
The joystick hand control unit IS NOT WATERPROOF. The joystick module is splash
proof but may be permanently damaged if water transgresses the rubber seals (this
damage is not covered under warranty).
We recommend carrying a plastic bag large enough to cover the joystick module and
the user’s hand, in case of rain.
6.3 Joystick lead
If for any reason, the joystick lead is disconnected take care when reconnecting, do
not force the plug into the socket. The lead is polarised and should only be fitted one
way.
STOP! Forcing the plug into the socket the wrong way can
permanently damage the electronics system. Also, do not place the
lead so that it can be pinched in the seat frame or the power base
frame.
6.4 Controller program
The controller program affects speed, acceleration, deceleration, and braking. The
drive mode settings are preset at the factory. If your Magic Mobility Dealer changes
these settings, please make note of these changes.
WARNING! Do not attempt to reprogram your chair. Only the power
chair manufacturer, an authorised representative of the manufacturer,
or a trained service technician should program the controller.

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6.5 Hand control joystick operation –figure 3
Figure 3 Hand Controller DXREMG90A
6.5.1 On/Off Button
To turn the power on press the On/Off button.
The current battery charge will be indicated and the System
Status LED will illuminate and not flash.
Press the On/Off button again to turn the power off.
6.5.2 Right Indicator (If Lights Are Fitted)
To turn the Right Indicator on/off, press and release (‘short
press’) the Right Indicator button.
To toggle the Hazard Lights on/off, press and hold (‘long
press’) the Right Indicator button.
6.5.3 Horn
Pressing the Horn button will sound the horn for as long as
the button is pressed.

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6.5.4 Left Indicator (If Lights Are Fitted)
To turn the Left Indicator on/off, press and release (‘short
press’) the Left Indicator button.
To toggle the Headlights on/off, press and hold (‘long press’)
the Right Indicator button.
6.5.5 Mode
Each press of the Mode button will increment the drive profile,
up to the maximum configured value and then back to profile
The current drive profile will be shown in the 7 Segment
Display.
Note:
If the chair is driving and the Mode button is pressed, the drive profile
will increase by a single increment with each press until the maximum
configured value is reached.
The Mode button does not enter the accessory modes.
6.5.6 ASK (Accessory Shortcut Key)
If you are in Drive Mode, a press of the ASK button will
navigate you to the last used accessory function, e.g. actuator
control. If you are already in Accessory Mode, a press of
ASK will take you to the next available accessory mode, e.g.
ECU or lighting. To return to Driving, simply press the Mode
button.
This feature significantly reduces the complexity and number
of key presses to access common features.
Note:
If the chair is driving and the ASK button is pressed, the command is
ignored until the chair has stopped.

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6.5.7 Lighting Menu Mode –If Fitted (Not Standard)
When in Lighting Menu Mode, the 7 Segment display
shows 3 horizontal lines.
Moving the joystick forward will toggle the Headlights.
Moving the joystick left will toggle the Left turn
Indicators.
Moving the joystick right will toggle the right turn
Indicators.
Moving the joystick backward will toggle the Hazard
Lights.
6.5.8 Lock Mode –If Fitted (Not Standard)
The Key Lock system uses a magnetic key to power the
wheelchair down to prevent subsequent unauthorized driving.
To Lock the system:
Swipe the magnetic key across the key symbol on the G90
Remote. The system will beep and automatically power itself
down.
To Unlock the system:
Press the On/Off button to power up the system. The flashing
red key symbol shows the system is locked. Swipe the
magnetic key across the key symbol the LED will stop
flashing the chair may be driven as normal. If the wheelchair
is not unlocked, G90 will automatically turn itself off.
6.5.9 The Joystick
Moving the joystick will cause the power chair to drive in
that direction. The amount of joystick movement will
determine the speed that the power chair will move in that
direction.
Joystick Out of Neutral at Power up (OONAPU) occurs
if the joystick is out of neutral when switched on. If this
happens the System Status LED will flash constantly.
Releasing the joystick within a few seconds will cancel the
indication otherwise a ‘latching fault’ will occur.

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6.5.10 Charging
Fig3-16
Plug the battery charger into the charging socket
located at the front of the G90 Remote.
Driving is inhibited while the system is being charged
as denoted by ‘-‘ displayed on the 7 segment display.
However, it is possible to use accessory functions e.g.
actuators.
Once the Battery Charger displays a ‘full’ battery
charge, the battery charger plug may be removed.