Manitowoc QuietQube Indigo Series User manual

Technician’s
Handbook
This manual is updated as new information and models
are released. Visit our website for the latest manual.
www.manitowocice.com
America’s #1 Selling Ice Machine
Indigo™ Series
QuietQube Ice Machines
Part Number STH026 2/12
Manitowoc
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Safety Notices
As you work on Manitowoc equipment, be sure to pay
close attention to the safety notices in this handbook.
Disregarding the notices may lead to serious injury
and/or damage to the equipment.
Throughout this handbook, you will see the following
types of safety notices:
Procedural Notices
As you work on Manitowoc equipment, be sure to read
the procedural notices in this handbook. These notices
supply helpful information which may assist you as
you work.
Throughout this handbook, you will see the following
types of procedural notices:
!Warning
Text in a Warning box alerts you to a potential
personal injury situation. Be sure to read the
Warning statement before proceeding, and work
carefully.
!Caution
Text in a Caution box alerts you to a situation in
which you could damage the equipment. Be sure
to read the Caution statement before proceeding,
and work carefully.
Important
Text in an Important box provides you with
information that may help you perform a
procedure more efficiently. Disregarding this
information will not cause damage or injury, but it
may slow you down as you work.
Indigo_Model_Tech.book Page 3 Monday, February 20, 2012 1:17 PM

NOTE: Text set off as a Note provides you with simple,
but useful, extra information about the procedure you
are performing.
Read These Before Proceeding:
!Caution
Proper installation, care and maintenance are
essential for maximum performance and trouble-
free operation of your Manitowoc equipment. If
you encounter problems not covered by this
handbook, do not proceed, contact Manitowoc
Foodservice. We will be happy to provide
assistance.
Important
Routine adjustments and maintenance
procedures outlined in this handbook are not
covered by the warranty.
!Warning
PERSONAL INJURY POTENTIAL
Do not operate equipment that has been
misused, abused, neglected, damaged, or
altered/modified from that of original
manufactured specifications.
We reserve the right to make product
improvements at any time. Specifications and
design are subject to change without notice.
Indigo_Model_Tech.book Page 4 Monday, February 20, 2012 1:17 PM

Part Number STH026 2/12 5
Table of Contents
General Information
How to Read a Model Number . . . . . . . . . 11
Head Sections . . . . . . . . . . . . . . . . . . . 11
ICVD Condensing Units . . . . . . . . . . . . . . 12
Ice Cube Sizes . . . . . . . . . . . . . . . . . . . . . 12
Model/Serial Number Location . . . . . . . . 13
Model Numbers . . . . . . . . . . . . . . . . . . . . . 14
QuietQube® Models . . . . . . . . . . . . . . 14
Ice Machine Warranty Information . . . . . 15
Owner Warranty Registration Card . . . 15
Commercial Warranty Coverage . . . . . 16
Residential Ice Machine Limited Warranty
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Installation
Stacking Two Ice Machines on a
Single Storage Bin . . . . . . . . . . . . . . . 23
Ice Deflector . . . . . . . . . . . . . . . . . . . . 23
Location of Ice Machine . . . . . . . . . . . . . . 24
Head Section . . . . . . . . . . . . . . . . . . . . 24
Ice Beverage Models . . . . . . . . . . . . . 25
Location of ICVD Condensing Units . . . . 26
Clearance Requirements . . . . . . . . . . . . . 27
Ice Machine Heat of Rejection . . . . . . . . . 28
I1470C/I1870C/I2170C
Installation on a Manitowoc Bin . . . . . . . 29
Ice Machine on a Dispenser Installation 30
Lineset Applications . . . . . . . . . . . . . . . . 31
QuietQube® Remote Condensing Unit 32
Additional Refrigerant Charge For
51’ to 100’ Line Sets . . . . . . . . . . . . . . 33
Calculating Allowable Lineset Distance 34
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6 Part Number STH026 2/12
Component Identification
I Model Single Evaporator Models . . . . . 37
Ice Beverage Models . . . . . . . . . . . . . . . . 38
ICVD0695/ICVD0895/ICVD1095/ICVD1195/
ICVD1295/ICVD1495 . . . . . . . . . . . . . . . . . 39
ICVD1895/ICVD2195 . . . . . . . . . . . . . . . . . 40
Maintenance
Cleaning and Sanitizing . . . . . . . . . . . . . 41
General . . . . . . . . . . . . . . . . . . . . . . . . 41
Cleaning/Sanitizing Procedure . . . . . . 43
Preventative Maintenance Cleaning Proce-
dure . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Exterior Cleaning . . . . . . . . . . . . . . . . 43
Cleaning / Sanitizing Procedure . . . . . . . 44
Cleaning Procedure . . . . . . . . . . . . . . 44
Sanitizing Procedure . . . . . . . . . . . . . 47
Parts Removal for Cleaning/Sanitizing 50
Operation
Control Panel Features . . . . . . . . . . . . . . 61
Buttons . . . . . . . . . . . . . . . . . . . . . . . . 61
Display Panel . . . . . . . . . . . . . . . . . . . 62
Menu Navigation Overview . . . . . . . . . . . 63
Display Panel Navigation . . . . . . . . . . . . 64
Alerts and Messages . . . . . . . . . . . . . . . . 66
Main Menu . . . . . . . . . . . . . . . . . . . . . . . . 67
Machine Info Menu . . . . . . . . . . . . . . . . . 68
Password Entry . . . . . . . . . . . . . . . . . . . . 69
Reset Password To Factory Defaults . 71
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Part Number STH026 2/12 7
Set-Up Menu . . . . . . . . . . . . . . . . . . . . . . . 72
Language . . . . . . . . . . . . . . . . . . . . . . 72
Time & Date . . . . . . . . . . . . . . . . . . . . 72
Time Configuration . . . . . . . . . . . . . . . 74
Units . . . . . . . . . . . . . . . . . . . . . . . . . . 74
Ice Clarity . . . . . . . . . . . . . . . . . . . . . . 75
LCD Brightness . . . . . . . . . . . . . . . . . . 75
Password On . . . . . . . . . . . . . . . . . . . . 76
Edit password . . . . . . . . . . . . . . . . . . . 76
Clean Minder . . . . . . . . . . . . . . . . . . . . 76
IAuCS Runtime . . . . . . . . . . . . . . . . . . 77
Air Filter . . . . . . . . . . . . . . . . . . . . . . . . 77
Water Filter . . . . . . . . . . . . . . . . . . . . . 78
LuminIce™ reminder . . . . . . . . . . . . . . 78
USB Setup . . . . . . . . . . . . . . . . . . . . . 79
Factory Defaults . . . . . . . . . . . . . . . . . 79
Energy Saver Menu . . . . . . . . . . . . . . . . . 80
Ice Program . . . . . . . . . . . . . . . . . . . . . 81
Water Miser . . . . . . . . . . . . . . . . . . . . . 82
Statistics . . . . . . . . . . . . . . . . . . . . . . . 82
Service Menu . . . . . . . . . . . . . . . . . . . . . . 83
Data History . . . . . . . . . . . . . . . . . . . . 84
Real Time Data . . . . . . . . . . . . . . . . . . 85
Diagnostics . . . . . . . . . . . . . . . . . . . . . 87
Manual Harvest . . . . . . . . . . . . . . . . . . 88
Replace Control Board . . . . . . . . . . . . 88
USB Setup . . . . . . . . . . . . . . . . . . . . . 88
Event Log Menu . . . . . . . . . . . . . . . . . 89
Event Log . . . . . . . . . . . . . . . . . . . . . . 90
USB Flash Drive Specifications and Format-
ting . . . . . . . . . . . . . . . . . . . . . . . . . . . 94
Upgrading Firmware with a Flash Drive or
Transferring Setup Data To Multiple Ma-
chines . . . . . . . . . . . . . . . . . . . . . . . . . 96
Exporting Data to a Flash Drive . . . . . 98
Safe Operation Mode . . . . . . . . . . . . . 100
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8 Part Number STH026 2/12
Operational Checks . . . . . . . . . . . . . . . . . 101
General . . . . . . . . . . . . . . . . . . . . . . . . 101
Ice Thickness Check . . . . . . . . . . . . . 102
Sequence of Operation . . . . . . . . . . . . . . 103
QuietQube® Models . . . . . . . . . . . . . . 103
Initial Start-Up or Start-Up After
Automatic Shut-Off . . . . . . . . . . . . . . . 103
Freeze Sequence . . . . . . . . . . . . . . . . 104
Harvest Sequence . . . . . . . . . . . . . . . 105
Automatic Shut-Off . . . . . . . . . . . . . . . 106
Restart After Automatic Shut-off . . . . . 106
Safety Timers . . . . . . . . . . . . . . . . . . . 109
Water Assist Harvest Feature . . . . . . . 109
Troubleshooting
Safety Limits . . . . . . . . . . . . . . . . . . . . . . 111
Analyzing Why a Safety Limit Stopped the
Ice Machine . . . . . . . . . . . . . . . . . . . . 112
Safety Limit #1 . . . . . . . . . . . . . . . . . . 113
Safety Limit #2 . . . . . . . . . . . . . . . . . . 114
Troubleshooting By Symptom . . . . . . . . 117
Symptom #1 Ice Machine will not run . 119
Diagnosing a Condensing Unit
That Will Not Run . . . . . . . . . . . . . . . . 123
Symptom #2 Low Production, Long Freeze
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124
QuietQube® Models- Freeze Cycle Refrig-
eration System Operational Analysis Tables
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 126
QuietQube® Models - Freeze Cycle Refrig-
eration System Operational Analysis Table
Procedures . . . . . . . . . . . . . . . . . . . . . 132
Symptom #3 Harvest Problems . . . . . 150
Symptom #3 QuietQube® Models With
ICVD Condensing Units . . . . . . . . . . . 151
Symptom #4 QuietQube® Models With
ICVD Condensing Units . . . . . . . . . . . 155
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Part Number STH026 2/12 9
Component Check Procedures
Electrical Components . . . . . . . . . . . . . . . 159
Control Board, Display board and Touch
Pad . . . . . . . . . . . . . . . . . . . . . . . . . . . 159
Control Board Relay Test . . . . . . . . . . 162
USB Flash Drive Specifications and Format-
ting . . . . . . . . . . . . . . . . . . . . . . . . . . . 163
Upgrading Firmware with a Flash Drive or
Transferring Setup Data To Multiple Ma-
chines . . . . . . . . . . . . . . . . . . . . . . . . . 165
Exporting Data to a Flash Drive . . . . . 167
Main Fuse . . . . . . . . . . . . . . . . . . . . . . 169
Bin Switch . . . . . . . . . . . . . . . . . . . . . . 170
Water Level Control Circuitry . . . . . . . 173
Ice Thickness Probe (Harvest Initiation)
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 177
High Pressure Cutout (HPCO) Control 181
Low Pressure Cutout (LPCO) Control . 184
Fan Cycle Control . . . . . . . . . . . . . . . . 185
Thermistors . . . . . . . . . . . . . . . . . . . . . 186
Harvest Assist Air Pump . . . . . . . . . . . 190
Compressor Electrical Diagnostics . . . 191
Diagnosing Start Components . . . . . . 193
Refrigeration Components . . . . . . . . . . . 198
Head Pressure Control Valve . . . . . . . 198
Suction Accumulator Operation . . . . . . 204
Recovery/Evacuation/Charging Procedures
QuietQube® Models . . . . . . . . . . . . . . 205
Connections . . . . . . . . . . . . . . . . . . . . 206
Recovery/Evacuation Procedures . . . . 207
Charging Procedures . . . . . . . . . . . . . 208
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10 Part Number STH026 2/12
System Contamination Clean-Up . . . . . . 210
Determining Severity Of Contamination 210
Cleanup Procedure . . . . . . . . . . . . . . 212
Replacing Pressure Controls Without Re-
moving Refrigerant Charge . . . . . . . . 215
Liquid Line Filter-Driers . . . . . . . . . . . 217
Suction Filter . . . . . . . . . . . . . . . . . . . 218
Total System Refrigerant Charge . . . . 219
Charts
Cycle Times/24-Hour Ice Production/
Refrigerant Pressure Charts . . . . . . . . . . 221
I0680C/ICVD0695 . . . . . . . . . . . . . . . 222
IB0690C/ICVD695 . . . . . . . . . . . . . . . 223
I0870C/ICVD895 . . . . . . . . . . . . . . . . 224
IB0890C/ICVD895 . . . . . . . . . . . . . . . 225
I1070C/ICVD1095 . . . . . . . . . . . . . . . 226
IB1090C/ICVD1195 . . . . . . . . . . . . . . 227
I1470C/ICVD1495 . . . . . . . . . . . . . . . 228
I1870C/ICVD1895 . . . . . . . . . . . . . . . 229
I2170C/ICVD2195 . . . . . . . . . . . . . . . 230
Diagrams
Wiring Diagrams . . . . . . . . . . . . . . . . . . . 231
Wiring Diagram Legend . . . . . . . . . . . 231
All ICVD Models Interconnecting wiring 232
I0670C/I0870C/I1070C/I1270C . . . . . 233
IB0690C/IB0890C/IB1090C . . . . . . . . 234
II1400/I1800/I2170 . . . . . . . . . . . . . . . 235
iCVD2095 . . . . . . . . . . . . . . . . . . . . . . 236
Electronic Control Board . . . . . . . . . . . . 237
Refrigeration Tubing Schematics . . . . . 238
Remote Condensing Unit Models . . . . 238
IB Models . . . . . . . . . . . . . . . . . . . . . . 239
Dual Evaporator Models . . . . . . . . . . . 241
I2170C . . . . . . . . . . . . . . . . . . . . . . . . 242
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Part Number STH026 2/12 11
General Information
How to Read a Model Number
HEAD SECTIONS
I Y 0855 W3 – 263PHPX
ICE MACHINE MODEL I - Indigo Model IB - Ice Beverage # CUBE SIZE CONDENSER TYPE 0 - Regular Air-Cooled 1 - Regular Water-Cooled 2 - Dice Air-Cooled 3 - Dice Water-Cooled 4 - Half-Dice Air-Cooled 5 - Half-Dice Water-Cooled
0 to 6 & 8 - Self-Contained Unit 7 & 8 - CVD Remote Condensing Unit 9 - Remote Air-Cooled Condenser
OR
9 - Ice Beverage Remote Condensing Unit
ICE CUBE SIZE R - Regular D - Dice Y - Half-Dice Not Used On IB Models
Ice Machine Series
CONDENSER TYPE
A - Self-Contained Air -Cooled W - Self-Contained Water -Cooled N - Remote Air-Cooled C - CVD Air-Cooled DC - IB Dice Model YC - IB Half Dice 3 - Three Phase
E - WRAS 50 Cycle Only NO INDICATOR- 1 Phase
VOLTAGE
161 - 115/60/1 261 - 208-230 /60/1 251 - 230/50/1 263 - 208-230 /60/3 463 - 460/60/3
# HERTZ
5 - 50HZ 6 - 60HZ
HP - High Pressure Water
Regulating Valve
P - Correctional Model M - Marine Model
X - LuminIce
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12 Part Number STH026 2/12
ICVD CONDENSING UNITS
Ice Cube Sizes
Regular
1-1/8" x 1-1/8" x 7/8"
2.86 x 2.86 x 2.22 cm
Dice
7/8" x 7/8" x 7/8"
2.22 x 2.22 x2.22 cm
Half Dice
3/8" x 1-1/8" x 7/8"
0.95 x 2.86 x 2.22 cm
!Warning
Personal Injury Potential - Do not operate equipment
that has been misused, abused, neglected,
damaged, or altered/modified from that of original
manufactured specifications. This appliance is not
intended for use by persons (including children) with
reduced physical, sensory or mental capabilities, or
lack of experience and knowledge, unless they have
been given supervision concerning use of the
appliance by a person responsible for their safety.
ICVD 1495 3
CONDENSING
UNIT MODEL
3 PHASE
CONDENSING
UNIT SERIES
5 AIR-COOLED
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Part Number STH026 2/12 13
Model/Serial Number Location
These numbers are required when requesting
information from your local Manitowoc Distributor,
service representative, or Manitowoc Ice, Inc. The
model and serial number are listed on the OWNER
WARRANTY REGISTRATION CARD. They are also
listed on the MODEL/SERIAL NUMBER DECAL
affixed to the front and rear of the ice machine.
!Warning
All Manitowoc ice machines require the ice
storage system (bin, dispenser, etc.) to
incorporate an ice deflector.
Prior to using a non-Manitowoc ice storage
system with other Manitowoc ice machines,
contact the manufacturer to assure their ice
deflector is compatible with Manitowoc ice
machines.
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14 Part Number STH026 2/12
Model Numbers
QUIETQUBE® MODELS
Ice Machine Head
Section ICVD®Condensing Unit
ID0682C
IY0684C
IB0694YC
ICVD0695
ID0872C
IY0874C
IB0894YC
ICVD0895
ID1072C
IY1074C ICVD1095
IB1094YC ICVD1195
ID1472C
IY1474C ICVD1495
ID1872C
IY1874C ICVD1895
ID2172C
IY2174C ICVD2095
ID3072C
IY3074C ICVD3095
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Part Number STH026 2/12 15
Ice Machine Warranty Information
OWNER WARRANTY REGISTRATION CARD
Warranty coverage begins the day the ice machine is
installed.
If the OWNER WARRANTY REGISTRATION CARD is
not returned, Manitowoc will use the born on date
recorded in the control board or the date of sale to the
Manitowoc Distributor as the first day of warranty
coverage for your new ice machine.
Important
Complete and mail the OWNER WARRANTY
REGISTRATION CARD as soon as possible to
validate the installation date.
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16 Part Number STH026 2/12
COMMERCIAL WARRANTY COVERAGE
Manitowoc Ice, (hereinafter referred to as the
"COMPANY") warrants for a period of thirty-six months
from the installation date (except as limited below) that
new ice machines manufactured by the COMPANY
shall be free of defects in material or workmanship
under normal and proper use and maintenance as
specified by the COMPANY and upon proper
installation and start-up in accordance with the
instruction manual supplied with the ice machine.
The COMPANY'S warranty hereunder with respect to
the compressor shall apply for an additional twenty-
four months, excluding all labor charges, and with
respect to the evaporator for an additional twenty-four
months, including labor charges.
The obligation of the COMPANY under this warranty is
limited to the repair or replacement of parts,
components, or assemblies that in the opinion of the
COMPANY are defective. This warranty is further
limited to the cost of parts, components or assemblies
and standard straight time labor charges at the
servicing location. Time and hourly rate schedules, as
published from time to time by the COMPANY, apply to
all service procedures.
Additional expenses including without limitation, travel
time, overtime premium, material cost, accessing or
removal of the ice machine, or shipping are the
responsibility of the owner, along with all maintenance,
adjustments, cleaning, and ice purchases.
Labor covered under this warranty must be performed
by a COMPANY Contracted Service Representative or
a refrigeration service agency as qualified and
authorized by the COMPANY'S local Distributor.
The COMPANY'S liability under this warranty shall in
no event be greater than the actual purchase price
paid by customer for the ice machine.
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Part Number STH026 2/12 17
The foregoing warranty shall not apply to (1) any part
or assembly that has been altered, modified, or
changed; (2) any part or assembly that has been
subjected to misuse, abuse, neglect, or accidents; (3)
any ice machine that has been installed and/or
maintained inconsistent with the technical instructions
provided by the COMPANY; or (4) any ice machine
initially installed more than five years from the serial
number production date. This warranty shall not apply
if the Ice Machine's refrigeration system is modified
with a condenser, heat reclaim device, or parts and
assemblies other than those manufactured by the
COMPANY, unless the COMPANY approves these
modifications for specific locations in writing.
THIS WARRANTY IS IN LIEU OF ALL OTHER
WARRANTIES OR GUARANTEES OF ANY
KIND, EXPRESSED OR IMPLIED, INCLUDING ANY
IMPLIED WARRANTY OF MERCHANTABILITY
OR FITNESS FOR A PARTICULAR PURPOSE.
In no event shall the COMPANY be liable for any
special, indirect, incidental or consequential damages.
Upon the expiration of the warranty period, the
COMPANY'S liability under this warranty shall
terminate. The foregoing warranty shall constitute the
sole liability of the COMPANY and the exclusive
remedy of the customer or user.
To secure prompt and continuing warranty service, the
warranty registration card must be completed and sent
to the COMPANY within five (5) days from the
installation date.
To obtain warranty service or information regarding
your Product, please contact us at:
MANITOWOC ICE
2110 So. 26th St. P.O. Box 1720,
Manitowoc, WI 54221-1720
Telephone: [phone] Fax: [phone]
www.manitowocice.com
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18 Part Number STH026 2/12
RESIDENTIAL ICE MACHINE LIMITED WARRANTY
WHAT DOES THIS LIMITED WARRANTY COVER?
Subject to the exclusions and limitations below,
Manitowoc Ice, Inc. (“Manitowoc”) warrants to the
original consumer that any new ice machine
manufactured by Manitowoc (the “Product”) shall be
free of defects in material or workmanship for the
warranty period outlined below under normal use and
maintenance, and upon proper installation and start-
up in accordance with the instruction manual supplied
with the Product.
HOW LONG DOES THIS LIMITED WARRANTY
LAST?
WHO IS COVERED BY THIS LIMITED WARRANTY?
This limited warranty only applies to the original
consumer of the Product and is not transferable.
Product Covered Warranty Period
Ice Machine Twelve months from the
sale date
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Part Number STH026 2/12 19
WHAT ARE MANITOWOC ICE’S OBLIGATIONS
UNDER THIS LIMITED WARRANTY?
If a defect arises and Manitowoc receives a valid
warranty claim prior to the expiration of the warranty
period, Manitowoc shall, at its option: (1) repair the
Product at Manitowoc’s cost, including standard
straight time labor charges, (2) replace the Product
with one that is new or at least as functionally
equivalent as the original, or (3) refund the purchase
price for the Product. Replacement parts are
warranted for 90 days or the balance of the original
warranty period, whichever is longer. The foregoing
constitutes Manitowoc’s sole obligation and the
consumer’s exclusive remedy for any breach of this
limited warranty. Manitowoc’s liability under this limited
warranty is limited to the purchase price of Product.
Additional expenses including, without limitation,
service travel time, overtime or premium labor
charges, accessing or removing the Product, or
shipping are the responsibility of the consumer.
HOW TO OBTAIN WARRANTY SERVICE
To obtain warranty service or information regarding
your Product, please contact us at:
MANITOWOC ICE
2110 So. 26th St.
P.O. Box 1720,
Manitowoc, WI 54221-1720
Telephone: [phone] Fax: [phone]
www.manitowocice.com
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20 Part Number STH026 2/12
WHAT IS NOT COVERED?
This limited warranty does not cover, and you are
solely responsible for the costs of: (1) periodic or
routine maintenance, (2) repair or replacement of the
Product or parts due to normal wear and tear, (3)
defects or damage to the Product or parts resulting
from misuse, abuse, neglect, or accidents, (4) defects
or damage to the Product or parts resulting from
improper or unauthorized alterations, modifications, or
changes; and (5) defects or damage to any Product
that has not been installed and/or maintained in
accordance with the instruction manual or technical
instructions provided by Manitowoc. To the extent that
warranty exclusions are not permitted under some
state laws, these exclusions may not apply to you.
EXCEPT ASSTATED INTHE FOLLOWING SENTENCE, THIS
LIMITED WARRANTY ISTHE SOLE AND EXCLUSIVE
WARRANTY OFMANITOWOC WITH REGARD TOTHE
PRODUCT. ALL IMPLIED WARRANTIES ARE STRICTLY
LIMITED TOTHE DURATION OFTHE LIMITED WARRANTY
APPLICABLE TOTHE PRODUCTS ASSTATED ABOVE,
INCLUDING BUT NOT LIMITED TO, ANY WARRANTY OF
MERCHANTABILITY OROFFITNESS FOR A PARTICULAR
PURPOSE.
Some states do not allow limitations on how long an
implied warranty lasts, so the above limitation may not
apply to you.
Indigo_Model_Tech.book Page 20 Monday, February 20, 2012 1:17 PM