
BE ADVISED: All ceiling fans will emit some audible noise; and said noise will be most apparent at night or during period
of time when there is less ambient noise to interfere with said noise, and especially on low speed settings, slight electrical
uctuations will cause said noise. This noise is referred to as ripple control, which is a method used by electricity companies
to control utilities by using a superimposed frequency on your standard 50Hz AC power supply. Typically, the ripple control
is used to control and manage peak power loads on electrical distribution networks. The noise is the result of the electricity
supplier alternating the direct current entering your house in order to check if, for example, street lights are operational.
This may cause intermittent humming noises in the ceiling fan and is not covered under warranty. LED light kits installed on
ceiling fans can icker/utter as a result or ripple control signals. A light tting will often accentuate noises and vibrations,
which can be traced to loose glass ttings or other components; this is not covered under warranty. To learn more about
ripple control, please visit our website at: http://www.martecceilingfans.com.au
NOTE: Martec Pty Ltd assumes that installation of said Martec Product is carried out as this instruction manual has
aforementioned. It is the purchaser’s responsibility to ensure that the installation of said Martec Product has been carried out
by a certied electrician as per the guidelines of this instruction manual. As it is the purchaser’s responsibility to check the
stability and proper installation of the Martec Product, the purchaser’s electrician should check and identify any problems
prior to nalising installation. Steel beams, grid ceilings and exible surfaces will not absorb vibration and may cause some
audible noise due to vibration; as a result this will not be considered a fault and will not be covered under this warranty.
Martec Pty Ltd only covers manufacturing faults associated with said Martec Product per the above warranty provisions.
The warranty will not cover the entry of foreign matter or inuences to the product including, but not limited to: liquid,
moisture, dirt, dust, electrical uctuations, or any additional problems encountered if a Martec ceiling fan is used in an
outdoor environment. Power supply faults or inuences resulting in damage to this product are not covered under this
warranty. The warranty does not cover any loss, damage or delay directly or indirectly caused by any malfunction of or defect
of or failure of the product other than stated in this warranty.
NOTE: Stainless steel requires regular cleaning; “Tea Staining” is a common occurrence with all types of stainless steel. This
is not considered a fault of the product and is not covered under warranty. Martec’s Precision 316, while made from Marine
Grade 316 stainless steel, should only be used in a covered or enclosed outdoor environment as the fan is not hermetically
sealed and will eventually rust internally. With the exception of the Precision Stainless Steel 316 ceiling fan, none of
Martec’s Ceiling Fans are meant for outdoor use, and will either rust or encounter problems which are not covered within
this warranty.
IMPORTANT NOTICE: All claims for warranty must be accompanied with the following three documents:
Copy of the Installation Receipt OR Tax Invoice OR Certicate Of Compliance for the installation of the Martec product
from the installing electrician. If one of these installation documents cannot be provided, we will only accept a typed
and signed letter on a business letterhead from the installing electrician stating he/she installed the Martec product
at your address along with a scanned copy of the electricians licence. Please note that an email is not a sufcient
installation document.
Copy of the Purchase Receipt/store Tax Invoice for the Martec Ceiling Fan.
Copy of the completed warranty card, signed and dated. The warranty card is located after this warranty statement, or
on the last page of your instruction manual. Please ensure that the purchaser’s full name and contact details are clearly
stated, in addition to the full nature of the fault and the serial or P.O. number which can be located on the top motor
housing above the Ceiling Fan Blades.
Upon receipt of the abovementioned documentation, Martec Pty Ltd will issue a service call to full the conditions of
this warranty. It is the responsibility of the purchaser to keep the documents required for a warranty application for the
duration of the “In Home” warranty period.
1)
2)
3)
Upon receipt of the abovementioned documentation, Martec Pty Ltd will issue a service call to full the conditions of this
warranty. It is the responsibility of the purchaser to keep the documents required for a warranty application for the duration
of the “In Home” warranty period.
This warranty will become void and a service fee will be invoiced to the individual that lodged the warranty claim, if one or
more of the following is found:
- The product is deemed to be a non Martec product.
- A manufacturing fault is not detected by the Service Agent.
- The product is deemed to be working as per the specications of the product.
- The original installation of the product was not carried out by a licenced electrician OR installation of the product was
not carried out in accordance with Martec instructions.
Customer Service operates between 8AM to 5PM EST Monday through Friday
Customer Service Local Number: 02 8778 7500 Customer Service Fax: 02 8778 7555
IMPORTANT: Please do not phone the retailer for warranty work. Instead phone the Customer Service Number found above.
Martec Pty Ltd | 6 Austool Pl, Ingleburn NSW 2565 | Ph: 02 8778 7500 | Fax: 02 8778 7555
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