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Warranty
One (1) Year Limited Warranty from date of purchase
Massage Therapy Concepts warrants this product against defects in materials and/or workmanship
under normal use for a period of ONE (1) YEAR from the date of purchase by the original purchaser
("Warranty Period"). If a defect arises and a valid claim is received within the Warranty Period, at its
option, Massage Therapy Concepts will either 1) repair the defect at no charge, using new or
refurbished replacement parts, or 2) replace the product with a new product that is at least
functionally equivalent to the original product. A replacement product or part, including a user
installable part installed in accordance with instructions provided by Massage Therapy Concepts,
assumes the remaining warranty of the original product. When a product or part is exchanged, any
replacement item becomes your property and the replaced item becomes Massage Therapy
Concepts property.
Obtaining Service: To obtain warranty service, email Massage Therapy Concepts Limited Warranty
Service at support@MassageTherapyConcepts.com. A purchase receipt is required. All repairs and
replacements must be authorized in advance. Service options, parts availability and response times
will vary. You are responsible for delivery and the cost of delivery of the product or any parts to
Massage Therapy Concepts authorized service center for replacement. per our instructions.
Limits and Exclusions: Coverage under this Limited Warranty is limited to the United States of
America, including the District of Columbia and the U.S. Territories of Guam, Puerto Rico, and the
U.S. Virgin Islands. This Limited Warranty applies only to products manufactured for Massage
Therapy Concepts that can be identified by the "Massage Therapy Concepts" trademark, trade name,
or logo affixed to them or their packaging. The Limited Warranty does not apply to any non-Massage
Therapy Concepts products. Manufacturers or suppliers other than Massage Therapy Concepts may
provide their own warranties to the purchaser, but Massage Therapy Concepts, In so far as permitted
by law, provides these products "as-is.'' This warranty does not apply to: a) damage caused by failure
to follow Instructions relating to product's use or the installation of components; b} damage caused by
accident, abuse, misuse, fire, floods, earthquake or other external causes; c) damage caused by
service performed by anyone who is not a representative of Massage Therapy Concepts; d)
accessories used in conjunction with a covered product; e) a productor part that has been modified to
alter functionality or capability; f) items intended to be periodically replaced by the purchaser during
the normal life of the product including. without limitation, batteries or light bulbs; g) any product sold
"as is" including, without limitation, floor demonstration models and refurbished Items; or h} a product
that ls used commercially or for a commercial purpose.
