Master Water Conditioning SIMPLUS 744 User manual

Installation and Operation Manual
Simplus Sulfur Removal Filters
with 263/742 Logix Control Valve
And Vortech Distributor
MASTER
Water Conditioning Corp.
www.masterwater.com
July 2008

Table of Contents
Page
No.
Topic Description
1
Model # and Packaging
Packaging Information
Component Packaging
Description
Packaging Description
2
Filter System
System Positioning
Filter Tank Loading
Filling with Media
MBA Logix Control Valve
Valve Description
3
Logix 263/742 Control Valve
Attaching Valve to Tank
Figure 1 & Figure 2
4
Service & Drain Piping,
General Installation Layout,
cont’d
Drain Piping
Figure 3, cont’d
5
System Schematic
Piping Layout
6
Electrical Supply
Electrical Requirements
Chlorine Tank
Installing Tank
7
Logix 263/742 Control Valve
Electrical Connection
Instructions on Logix 742
Electrical Connection
Filling filter with Water
Details for Filling filter Tank with
Water
8
Filling filter with Water, cont’d
Details for Filling filter Tank with
Water, cont’d
Logix 263/742 Control Valve
Timer
Instructions on Logix 742
Timer Settings
9
Logix 263/742 Control Valve
Timer cont’d
Instructions on Logix 742
Timer Settings cont’d
Final Check
Final Installation Check
10
Troubleshooting
Symptom / Cause / Solution
11
Troubleshooting
Symptom / Cause / Solution
12
Troubleshooting
Symptom / Cause / Solution
13
ERR Troubleshooting
Error Troubleshooting
14
263/742 Valve Body Schematic
Parts View
15
Valve Body Parts List
Part Numbers List
16
Valve Parts List
Part Numbers List
17
Warranty
Warranty

1
Installation and Operating Instructions for
263/742 Logix
Top Mount Simplus Filter
Model #:
_______ SIMPLUS 744 ½ CF Sulfur Removal Filter
_______ SIMPLUS 948 1 CF Sulfur Removal Filter
_______ SIMPLUS1040 1 CF Sulfur Removal Filter
_______ SIMPLUS 1054 1.5 CF Sulfur Removal Filter
Shipping Carton Description / unit:
# of
cartons
Contents Description
1
Mineral tank
Distributor pipe installed
1
Chlorine tank
464 shutoff valve assembly.
*NOTE: The 263 valve is shipped in the
chlorine tank box.
742 timer and backwash flow control
and bypass with 1” copper or pvc
connection
263/742 Logix
Control valve
Simplus Media
½ -cubic foot boxes
Filter Media is Packaged as Follows:
Model #
Garnet*
Simplus Media
Simplus 744
N/A
(1) ½ CF
Simplus 948
N/A
(2) ½ CF
Simplus 1040
N/A
(2) ½ CF
Simplus 1054
N/A
(3) ½ CF
NOTE: THE SIMPLUS UNITS HAVE THE NEW VORTECH
PLATE DISTRIBUTOR AND NO LONGER REQUIRE
GARNET.
NOTE: THIS SIMPLUS FILTER IS NOT INTENDED TO BE USED FOR TREATING WATER
THAT IS MICROBIOLOGICALLY UNSAFE OR OF UNKNOWN QUALITY WITHOUT
ADEQUATE DISINFECTION WHETHER BEFORE OR AFTER THE SYSTEM

2
System Description:
The Simplus tank has a Logix top mounted automatic control valve
with an electronic time clock to initiate regeneration. The Logix Valve
is constructed of non-corrosive Norylmaterial and is rated at a maximum
working water pressure of 100 psi. It uses a 742 microprocessor based
timer to actuate regeneration in the following ways:
a.Manual regeneration button
b.Regeneration day setting
Simplus Positioning:
1. Place Filter in desired position, far enough from walls and other
obstructions to allow for servicing the unit.
2. Place the Filter within reasonable access to a grounded 115V/60 HZ
circuit and a legal drain line connection.
Simplus Tank Loading:
1. Remove yellow caplug from top of tank.DO NOT CUT white riser tube.
Tube was prefitted at the factory.
2. The distributor is permantly attached to the vortech----centering is not
necessary. The top of the distributor will extend above the top of the
tank (this was prefitted at the factory).
3. Cover the top opening of the distributor pipe before filling the tank with
media.
4. Pour all filter media provided with the unit into the top of the tank. See
page one for your specific model number of unit to determine the
amount of media to load into the mineral tank.
5. Remove the material used to cover the top opening of the distributor
pipe.

3
Logix Control Valve:
1. When facing the front of the Logix timer, the inlet connection (Figure 1)
is located on the left and the outlet connection is on the right. The
control valve's inlet and outlet connections are either 1” copper or PVC
equipped with gasket and nut.
Figure 1
Install the 263 bypass valve (See Figure 2) with inlet and outlet handles
facing upward. Place gasket into nut and secure 1” copper or PVC tail
piece with a nut. Repeat the procedure for the outlet connection.
DO NOT OVERTIGHTEN THE NUT.
Figure 2
2. The control valve's drain connection is 3/4" npt and is located on the
back of the bypass valve.
3. Turn the control valve upside down and ensure that the control valve
distributor o'rings are in place. The o’rings are lubricated with silicone
at the factory.
4. Fill mineral tank with water before installing control valve.
5. Place the control valve onto the distributor pipe.
6. Thread the control valve hand tight to 20 foot pounds!
DO NOT OVERTIGHTEN!
**DO NOT USE PETROLEUM!**
**USE ONLY SILICONE **
Left Side
Right Side

4
Service and Drain Piping:
1. Pipe Filter into the service lines .The inlet and outlet connections of the
control valve are 1” copper or PVC and are located on the back of the
valve body. As you face the timer the inlet is on the left and the outlet is
on the right. Always follow local plumbing codes when installing our
water treatment equipment.
2. If sweat fittings are used, be sure soldering is done in such a manner
as not to allow heat to reach the control valve or bypass. (If Schedule
80 PVC is used make sure to follow the proper primer and solvent
instructions.)
3. The drain line connection is located on the back of the control valve as
you face the timer. It is recommended you install a 3/4” union on the
drain line for servicing. The drain line must be of adequate size to allow
for full regeneration flow.
Figure 3
•The control valve drain connection is 3/4" npt.
•Never decrease the drain piping size to below 3/4”
•Maximum drain line length is 20 feet.
•Maximum drain line height is 6 feet above the control
valve.
•The drain line must be piped to an open air gap (See
Figure 3)
•Always follow local plumbing codes.
UNDER NO CIRCUMSTANCES SHOULD THERE BE A DIRECT
CONNECTION WITH SANITARY SEWAGE FACILITIES.

5
Well Tank
Untreated
water from well
NOTE: All Master Water Conditioners must be
installed after the well tank or water meter if its
public water supply.
Master Water
Conditioner
Chlorine
Tank
Air Gap Drain
Overflow
fitting to
floor drain
gravity
Treated water
Untreated to outside
224 Shoemaker Rd.
Pottstown, PA 19464
Typical Piping Layout

6
Electrical Requirements:
Always follow all local electrical codes when installing our water treatment
equipment.
1. Provide an 120v/60Hz properly grounded dedicated electrical
Outlet. (It’s very important that the polarity be correct)
Avoid using outlets that are switch controlled.
2. Maximum amperage required is 5 amps.
3. Make sure the electrical service provides power 24 hours per day.
We recommend installing a surge protector to protect unit from
power surges, which are not covered by warranty.
Chlorine Tank:
1. The Chlorine tank should be located directly beside the mineral tank.
2. Connect the 3/8" poly tubing to the 3/8” white elbow compression fitting
located on the right side of the Logix control valve.
See Figure Below.
The Chlorine tank is equipped with a 464 shutoff valve, the float height was
preset at the factory.

7
Logix Control Valve Electrical Connection:
Note: Do not touch the wiring harness between the Logix timer and
the motor, it’s positioning is critical and therefore already installed
at the factory.
1. Remove plastic control valve cover by spreading sides while lifting.
2. Plug transformer into back of timer following existing wires.
3. Plug transformer into a properly grounded 120V/60 HZ electrical outlet.
4. The screen will now display “263” then the “Time of Day”.
Filling Simplus with Water:
Figure 4
1. Push the FOR REGENERATION button (Figure 4) on the controller
down for 5 seconds. This will initiate a manual regeneration. You will
notice a flashing hour glass during regeneration.
The controller will indicate that the motor is turning the camshaft
to cycle C1 (BACKWASH). The controller will indicate the total
regeneration time remaining. Filling tank in this position allows air
to escape from drain.
Open the bypass inlet valve ¼ turn and allow water to flow into the
mineral tank at a slow rate.
Warning: IF WATER ENTERS THE TANK TOO FAST, ALL THE
MEDIA WILL BE FLUSHED TO DRAIN DURING START UP.

8
2. When water is running steadily at the drain, open the bypass valve’s inlet
and outlet to their maximum position. Simultaneously press the SET
and UP buttons on the controller for 1 second then release, the motor
will advance the cam to C2. Once C2 is displayed simultaneously press
the SET and UP buttons on the controller for 1 second then release, the
motor will advance the cam to C3. Repeat this procedure until the timer
enters the C7 (FAST RINSE) position. The filter will go through the
rinsing cycle and then automatically advance to (REGENERATION
COMPLETE) C0 and Time of Day will be displayed. This is treated
water.
Logix Control Valve Timer Settings:
Note: The control valve is preset at the factory. You only need to set the
time of day, day of week and regeneration frequency, which is preset at 1
am.
Figure 5
Time of Day Setting
1) Press the SET button. The screen will show the Time of Day in
blinking numbers.
2) To change the Time of Day, use the UP or DOWN arrows.
3) Press the SET button.

9
Day of Week Setting
1) Press the SET button. The screen will show the Day of Week in
blinking triangle.
2) To change the Day of Week, use the UP or DOWN arrows.
3) Press the SET button.
Time of Regeneration Setting (the factory default is 1 AM)
1) Press the SET button. The screen will show the Time of
Regeneration in blinking numbers.
2) To change the Time of Regeneration, use the UP or DOWN arrows.
3) Press the SET button.
Regeneration Frequency Setting (the factory default is3)
1) Press the SET button. The screen will show the Regeneration
frequency in blinking numbers.
2) To change the number, use the UP or DOWN arrows.
3) Press the SET button.
If you wish to regenerate on certain days ot the week, do the
following:
a. First, do steps above, but set at zero.
b. Press SET button until you reach the day you wish
to regenerate.
c. Press the UP or Down arrows to set the day.
d. Press the SET button to lock the day in.
e. Repeat process to select the next day of
regeneration.
NOTE: The days of Regeneration will be highlighted on the
screen.
Final Check:
1. Inspect the treated water to assure that the media fines (color) have
been flushed from the unit. Make sure the drain line connection meets
all plumbing codes and that the drain line size can handle the backwash
flow rate of the filter.
2. Make sure the Inlet and Outlet on bypass valve are open.
3. Make sure the control valve timer is plugged into an electrical outlet with
power 24 hours per day.
4. Check all piping for leaks.

10
Troubleshooting
Problem: Rotten egg odor returns
Possible Cause
Solution
Media bed may be fouled
Add 1 qt. of chlorox bleach and
manually regenerate unit
Problem: Water conditioner fails to regenerate. No treated water.
Possible Cause
Solution
Faulty electrical supply
Verify that electrical power is getting to
the outlet
Low inlet water pressure
Verify a minimum 30 psi inlet water
pressure
Drain line restriction
Insure that the drain line is free of
blockage
Defective timer motor
Replace timer motor
Manual bypass valve is open.
Close manual bypass valve.
Leak at riser pipe seal.
Insure that riser pipe is properly sealed
at o’ring seal. Inspect pipe for cracks.
Plugged injector or injector screen.
Inspect and clean injector and/or
injector screen.
Incorrect P Value Programming
Reprogram with proper P Value—
See Insert Sheet.
Problem: No Chlorine Draw
Possible Cause
Solution
Plugged injector or injector screen.
Inspect and clean injector and/or
injector screen.
Insufficient water pressure.
Verify a minimum 30 psi inlet water
pressure
Obstructed drain line.
Remove obstruction.

11
Problem: Insufficient chlorine draw
Possible Cause
Solution
Partially clogged injector or injector
screen.
Inspect and clean injector and/or
injector screen assembly.
Insufficient water pressure.
Verify a minimum 30 psi inlet water
pressure
Excessive back pressure on
injector due to elevated drain line.
Reduce drain line elevation to height
of valve.
Incorrect P Value Programming
Reprogram with proper P Value
Partially restricted drain line.
Remove restriction.
Problem: Loss of Media to Drain
Possible Cause
Solution
No flow control installed in drain
line.
Install drain line flow control.
Air in feed water
Check well pump & bladder tank
Problem: Leak to Drain
Possible Cause
Solution
No flow control installed in drain
line.
Install drain line flow control.
Insufficient water pressure.
Increase water pressure above 30
psig (172kPa) minimum.
Media stuck under valve gates
Remove top plate and valve and flush
out media

12
Problem: Loss of Water Pressure
Possible Cause
Solution
Fouled media bed due to iron.
Clean control valve and mineral bed
with cleaner.
Slots in riser pipe or laterals are
filled with media fines.
Inspect and clean distributor pipe slots
as needed.
Insufficient well pump
Check well pump gpm (gallons per
minute)
Problem: Timer does not display time of day
Possible Cause
Solution
AC Adapter unplugged
Connect power
No electric power at outlet
Repair outlet or use working outlet
Defective AC Adapter
Replace AC Adapter
Defective Timer
Replace Timer
Problem: Timer does not display correct time of day
Possible Cause
Solution
Switched outlet
Use uninterrupted outlet
Power Outage
Reset time of day
Defective Timer
Replace Timer
Problem: Control Valve regenerates at wrong time of day
Possible Cause
Solution
Power Outages
Reset control valve to correct time of
day
Time of day not set correctly
Reset to correct time of day
Time of regeneration incorrect
Reset regeneration time to 2:00 am.

13

14

15

16

1
Congratulations on your purchase! Thank you for choosing
Master Water Conditioning equipment.
System Description:
You have purchased a state of the art water conditioning unit which
removes sulfur odor from your raw water supply . It’s simple, with very little
maintenance.
Maintenance May Include the following:
1. After installation, if the odor returns, but only on occasion, it may be
from residual in your homes piping and it would be good to call your
installer to chlorinate all the piping in your home.
2. If odor returns and remains, your unit may need extra media cleaning.
This is done with chlorine bleach.
•To do this, you would add 1 quart of unscented chlorine bleach
to the chlorine tank. This process allows the media to be
thoroughly cleaned during the next regeneration. If a chlorine
bleach odor is noticed the next morning, run your water at a
faucet until it is clear of any chlorine bleach odor.
3. Yearly maintenance is important by your installer to clean the injector
and screen and to confirm your unit is working properly.
4. If the power goes out you should confirm all timer settings are correct
to insure the unit will regenerate on time and properly. See next
page for timer setting information.

2
To Set the Simplus Timer follow the steps below:
Time of Day Setting
1) Press the SET button. The screen will show the Time of Day in
blinking numbers.
2) To change the Time of Day, use the UP or DOWN arrows.
3) Press the SET button.
Day of Week Setting
1) Press the SET button. The screen will show the Day of Week in
blinking triangle.
2) To change the Day of Week, use the UP or DOWN arrows.
3) Press the SET button.
Time of Regeneration Setting (the factory default is 1 AM)
1) Press the SET button. The screen will show the Time of
Regeneration in blinking numbers.
2) To change the Time of Regeneration, use the UP or DOWN arrows.
3) Press the SET button.
Regeneration Frequency Setting (the factory default is 3)
1) Press the SET button. The screen will show the Regeneration
frequency in blinking numbers.
2) To change the number, use the UP or DOWN arrows.
3) Press the SET button.
If you wish to regenerate on certain days of the week, do the
following:
a. First, do steps above, but set at zero.
b. Press SET button until you reach the day you wish
to regenerate.
c. Press the UP or Down arrows to set the day.
d. Press the SET button to lock the day in.
e. Repeat process to select the next day of
regeneration.
NOTE: The days of Regeneration will be highlighted on the
screen.