Matrix T5X GROUP TRAINING User manual

2018 T5X GROUP TRAINING
CONSOLE (TM537)
SERVICE MANUAL

CHAPTER 1: SERIAL NUMBER LOCATION ........................................................... 1
CHAPTER 2: IMPORTANT SAFETY INSTRUCTIONS
2.1 Electrical Requirements ............................................................................................. 2
CHAPTER 3: PREVENTATIVE MAINTENANCE
3.1 Recommended Cleaning Tips .................................................................................... 3
3.2 Check for Damaged Parts ......................................................................................... 3
3.3 Auto Calibration Procedure ....................................................................................... 3
CHAPTER 4: CONSOLE OVERLAY AND WORKOUT DESCRIPTION
4.1 Console Description .................................................................................................. 4
CHAPTER 5: MANAGER MODE
5.1 Manager Mode Overview ........................................................................................... 5
CHAPTER 6: ENGINEERING MODE
6.1 Engineering Mode Overview ...................................................................................... 8
CHAPTER 7: SERVICE MODE/TEST MODE
7.1 Service Mode Overview ............................................................................................. 9
7.2 Test Mode Overview................................................................................................... 10
CHAPTER 8: TROUBLESHOOTING
8.1 Electrical Diagram ...................................................................................................... 11
8.2 Error Codes List .......................................................................................................... 16
CHAPTER 9: PARTS REPLACEMENT GUIDE
9.1 Console Replacement..................................................................................................... 20
CHAPTER 10: TREADMILL SPECIFICATIONS AND ASSEMBLY GUIDE
10.1 WiFi installation .............................................................................................................. 21
10.2 RFID installation ............................................................................................................. 27
10.3 T5X MYE TV Bracket Installation .................................................................................. 33
10.4 T5X PCTV Bracket Installation ...................................................................................... 37
10.5 RF900/863 Receiver Installation................................................................................. 41
CHAPTER 11: SOFTWARE UPGRADE GUIDE
11.1 Software Upgrade Instructions for UCB...................................................................... 46
CHAPTER 12: DOCUMENT UPDATE HISTORY
12.1 Document Update History........................................................................................... 47
TABLE OF CONTENTS

1
1.1 SERIAL NUMBER LOCATION
CHAPTER 1: SERIAL NUMBER LOCATION
CONSOLE SERIAL NUMBER LOCATION
T5X

2
CHAPTER 2: IMPORTANT SAFETY INFORMATION
2.1 ELECTRICAL REQUIREMENTS
DEDICATED CIRCUIT AND ELECTRICAL INFO
A “Dedicated Circuit” means that each outlet you plug into should not have anything else running on that same circuit. The easiest way to verify
this is to locate the main circuit breaker box, and turn off the breaker(s) one at a time. Once a breaker has been turned off, the only thing that
should not have power to it are the units in question. No lamps, vending machines, fans, sound systems, or any other item should lose power
when you perform this test. Non-looped (isolated) neutral/grounding means that each circuit must have an individual neutral/ground connection
coming from it, and terminating at an approved earth ground. You cannot “jumper” a single neutral/ground from one circuit to the next.
ELECTRICAL REQUIREMENTS
For your safety and to ensure good unit performance, the ground on this circuit must be non-looped (isolated). Please refer to NEC article 210-21
and 210-23. Any alterations to the standard power cord provided could void all warranties of this product.
The 3x, 5x and 7xe bikes are designed to be self-powered and do not require an external power supply source to operate. Without an external
power supply, the console’s start-up time may be delayed. Add-on TV’s and other console accessories will increase the time needed for start-up.
An external power supply will ensure power is provided to the console at all times and is recommended when add-on accessories are used.
For units with an integrated TV (like the 7xe and 7xi), the TV power requirements are included in the unit. An RG6 coaxial cable with ‘F Type’
compression fittings on each end will need to be connected to the cardio unit and the video source. Additional power requirements are not needed
for the add-on digital TV (3x and 5x). For units with an add-on PCTV (3x and 5x), the TV power requirements are separate.
NOTE: ALL UNITS WITH VIRTUAL ACTIVE™ MUST BE POWERED!
110 V UNITS
All Matrix 3x, 5x, 7xe and 7xi 110 V bikes require the use of a 100-125 V, 60 Hz and a 15 A
“Dedicated Circuit”, with a non-looped (isolated) neutral/ground for power. This outlet should be a
NEMA 5-15R and have the same configuration as the plug. No adapter should be used with this
product. These bikes can be daisy-chained together with up to 4 units per 15 A dedicated circuit.
Matrix daisy-chain cord adapters are sold separately.
220 V UNITS
All Matrix 3x, 5x, 7xe and 7xi 220 V bikes require the use of a 216-250 V, 50 Hz and a 15 A
“Dedicated Circuit”, with a non-looped (isolated) neutral/ground for power. This outlet should be a
NEMA 6-15R and have the same configuration as the plug. No adapter should be used with this
product. These bikes can be daisy-chained together with up to 4 units per 15 A dedicated circuit.
Matrix daisy-chain cord adapters are sold separately.
North American power cord plugs shown.
Depending on your country, the plug type may vary.
220 NEMA 6-15P
PLUG
110 NEMA 5-15P
PLUG
GROUNDING INSTRUCTIONS
The unit must be grounded. If it should malfunction or breakdown, grounding provides a path of
least resistance for electric current to reduce the risk of electric shock. The unit is equipped with a cord having an equipment-grounding conduc-
tor and a grounding plug. The plug must be plugged into an appropriate outlet that is properly installed and grounded in accordance with all local
codes and ordinances. If the user does not follow these grounding instructions, the user could void the Matrix limited warranty.
ADDITIONAL ELECTRICAL INFO
In addition to the dedicated circuit requirement, the proper gauge wire must be used from the circuit breaker box, to each outlet that will have the
maximum number of units running off of it. If the distance from the circuit breaker box to each outlet, is 100 ft (30.5 m) or less, then 12 gauge wire
should be used. For distances greater than 100 ft (30.5 m) from the circuit breaker box to the outlet, a 10 gauge wire should be used.
ENERGY SAVING / LOW-POWER MODE
All units are configured with the ability to enter into an energy saving / low-power mode when the unit has not been in use for a specified period
of time. Additional time may be required to fully reactivate this unit once it has entered the low-power mode. This energy saving feature may be
enabled or disabled from within the ‘Manager Mode’ or ‘Engineering Mode.
ADD-ON PCTV (3X AND 5X)
A 15 A or 20 A “Dedicated Circuit” with a non-looped (isolated) neutral/ground is required. Each PCTV requires at least 1.2 A of current. No more
than 12 PCTVs should be used for each 15 A circuit and no more than 16 PCTVs should be used for each 20 A circuit. The power outlet should
have the same configuration as the plug. No adapter should be used with this product. An RG6 coaxial cable with ‘F Type’ compression fittings
will need to be connected between the video source and each add-on PCTV unit. See the PCTV Manual for web connection requirements.
ADD-ON DIGITAL TV (3X AND 5X)
Additional power requirements are not needed for the add-on digital TV. An RG6 coaxial cable with ‘F Type’ compression fittings will need to be
connected between the video source and each add-on digital TV unit.
BATTERY CHARGING (3X AND 5X)
The bike saves its batter charge by moving into a shutdown mode whenever PEDAL FASTER appears on the display. If the user does not
maintain a pedal rate of 40 RPM or higher, a 30 second shutdown process begins. When the battery voltage is low, LOW BATTERY appears
on the display. This means it is time to recharge the battery. If the battery must be charged, use the optional power adapter charging unit. The
charger should be connected to the bike for a minimum of eight hours to ensure a thorough charge.

3
CHAPTER 3: PREVENTATIVE MAINTENANCE
3.1 RECOMMENDED CLEANING TIPS
DO NOT use any equipment that is damaged or has worn or broken parts. Use only replacement parts supplied by Matrix Fitness Systems.
MAINTAIN LABELS AND NAMEPLATES. Do not remove labels for any reason. They contain important information. If unreadable or missing,
contact Matrix Fitness Systems for a replacement. 1-866-693-4863, www.matrixfitness.com
MAINTAIN ALL EQUIPMENT Preventative maintenance is the key to smooth operating equipment. Equipment needs to be inspected at regular
intervals. Defective components must be replaced immediately. Improperly working equipment must be kept out of use until it is repaired.
Ensure that any person(s) making adjustments or performing maintenance or repair of any kind is qualified to do so. Matrix Fitness Systems will
provide service and maintenance training at our corporate facility upon request or in the field if proper arrangements are made.
3.2 CHECK FOR DAMAGED PARTS
In order to maximize life span, and minimize down time, all Matrix Fitness Equipment requires regularly
scheduled cleaning.
YOU WILL NEED:
- Mild dish soap and water mixture in a spray bottle (per manufacturers recommend ratio).
- Lint free 100% cotton cleaning cloths or Microfiber cleaning cloths.
DAILY:
Wipe down the unit after each use with a mild dish soap and water mixture. NOTE: Spray the soap/water mixture onto the cloth. NEVER
spray directly onto the equipment. We recommend that you do NOT allow customers to use spray bottles to clean the equipment. If the
cleaner is sprayed directly on the equipment or overspray is present, it may cause your equipment to rust and/or cause damage to console
overlays.
WEEKLY:
With a clean dry 100% lint free cloth and water/soap mixture, wipe down the entire console area including the hand grips and hand rails.
3.3 AUTO CALIBRATION INSTRUCTIONS
Run Auto Calibration to calibrate incline after assembly and after replacing any electronic component.
AUTO CALIBRATION PROCEDURE:
1) Press and hold down the Quick Speed 1 and Quick Elevation 1 keys for three seconds until Manager Mode appears on the middle LED display.
2) Press the quick key Speed UP and Engineering Mode will appear on the display.
3) Press PAUSE once Engineering Mode is displayed.
4) Scroll between programs in the Engineering Mode using quick key Speed UP and Speed DOWN LEVEL keys. until Auto Calibration appears on
the middle LED display.
5) Press PAUSE once Auto Calibration is displayed. You should not be standing on the running belt.
6) After completion, the display will state whether the Auto Calibration passed or failed.

4
CHAPTER 4: CONSOLE OVERLAY AND WORKOUT DESCRIPTION
4.1 CONSOLE DESCRIPTION
US
KM
T5X GT CONSOLE DESCRIPTION
The Matrix Machine is inspected before it is packaged. It is shipped in two pieces: the base and
the console. Carefully unpack the unit and dispose of the box material. Note: There is a thin
protective sheet of clear plastic on the overlay of the console that should be removed before use.
The T5xGT treadmill is specifically designed for Group Training settings, with one touch speed
and incline controls for members to follow coaching and make easy changes on the fly.
A) INTENSITY BUTTONS:
Pre-workout - Press to customize your low/medium/high intensity presets.
During workout - Press to automatically adjust speed to your presets.
Note: Default speed/incline presets will be used if not customized pre-workout.
B) ONE-TOUCH INCLINE CONTROL: Adjust incline during workout.
C) ONE-TOUCH SPEED CONTROL: Adjust speed during workout.
D) FAN: Allows for fan speed selection (fan has three operating speeds.)
E) PAUSE: Pauses workout. Pause duration can be set in manager or engineering mode.
F) STOP: Ends workout and shows workout summary data.
G) GO: One Touch Start
NOTE: To access manager mode on the T5xGT console, press and hold the ‘1’ buttons
for speed and incline for 4 seconds. Navigate the menus using handle bar toggles.
5X GT
E
A
D CB F G
T5X GT CONSOLE DESCRIPTION (METRIC)
The Matrix Machine is inspected before it is packaged. It is shipped in two pieces: the base and
the console. Carefully unpack the unit and dispose of the box material. Note: There is a thin
protective sheet of clear plastic on the overlay of the console that should be removed before use.
The T5xGT treadmill is specifically designed for Group Training settings, with one touch speed
and incline controls for members to follow coaching and make easy changes on the fly.
A) INTENSITY BUTTONS:
Pre-workout - Press to customize your low/medium/high intensity presets.
During workout - Press to automatically adjust speed to your presets.
Note: Default speed/incline presets will be used if not customized pre-workout.
B) ONE-TOUCH INCLINE CONTROL: Adjust incline during workout.
C) ONE-TOUCH SPEED CONTROL: Adjust speed during workout.
D) FAN: Allows for fan speed selection (fan has three operating speeds.)
E) PAUSE: Pauses workout. Pause duration can be set in manager or engineering mode.
F) STOP: Ends workout and shows workout summary data.
G) GO: One Touch Start
NOTE: To access manager mode on the T5xGT console, press and hold the ‘1’ buttons
for speed and incline for 4 seconds. Navigate the menus using handle bar toggles.
5X GT
E
A
D CB F G

5
CHAPTER 5: MANAGER MODE
5.1 MANAGER MODE OVERVIEW
Group Model Item1 Item2 Default Value Values/Range Unit Notes
Workouts T5GT Pause Time 5:00 0:30/1:00/2:00/
3:00/4:00/5:00
Minutes :
Second
This option controls the default pause time.
T5GT Weight 150lb/
68kg
50lb/23kg ~
400lb/182kg
This option controls the default weight.
T5GT Workout
default
Low 3.0MPH full speed This option controls the default low speed.
T5GT Mid 4.0MPH full speed This option controls the default Mid speed.
T5GT High 5.0MPH full speed This option controls the default High speed.
Date &
Time
T5GT Date 2015/01/01 This option sets the current date of the machine.
T5GT Time RTC time This option sets the current time of the machine.
T5GT Time Zone 21 1~78 This option sets the time zone (See Table 1).
Speed T5GT Unit Standard Standard/Metric This option sets the default distance unit: Mile
or Kilometer".
T5GT Max. 12.0/20.0 2.0/3.2~15.0/24.1 mph/kph Controls the maximum speed for all programs.
T5GT Start 0.5/0.8 0.5/0.8~1.4/2.3 mph/kph Controls the starting speed for all programs
(does not affect minimum speeds).
Elevation T5GT Max 15% 15% (T) Controls the high incline parameter.
Software T5GT Version UCB Current software version of UCB.
MCB Current software version of MCB.
Language Sets the language for the console.
WiFi Current software version of WiFi.
Bootloader Current software version of bootloader.
T5GT Update UCB UCB software update.
MCB MCB software update.
LCB-MCUA
(option)
LCB-MCUA software update.
Language Language software update.
T5GT Auto
Update
Disable/
Enable
Enable This option controls whether the auto software
update function is Disabled or Enabled.
Time 1:00 AM HH:MM Automatically software updated time.
Check
Update
Manually check remote update. Auto updating
console software from DAPI if it has the latest
version.
General T5GT Accumulate
Distance
0 0~999999 Mile/Km Total distance for all programs. Hold UP and
DOWN LEVEL keys for 3 seconds to clear
record.
T5GT Accumulate
Time
0 0~999999 Hours Total time for all programs displayed in hours.
Hold UP and DOWN LEVEL keys for 3 seconds
to clear record.
1) To enter Manager Mode, press and hold down the Quick Speed 1 and Quick Elevation 1 keys. Continue to hold down these two keys until
the display reads Manager Mode and hit PAUSE key to enter.
2) To scroll through the list of options in Manager Mode, use the quick key Speed UP and Speed DOWN LEVEL keys. Each of the custom set-
tings will show on the display.
3) To select a custom setting, press the PAUSE key when the desired setting is shown.
4) To change the value of the setting, use the quick key Speed UP and Speed DOWN LEVEL keys.
5) To confirm and save the value of the setting, press the PAUSE key.
6) To exit the setting without saving, press the STOP key.
7) Press and hold the STOP key for 3-5 seconds to return to normal operation.

6
CHAPTER 5: MANAGER MODE
5.1 MANAGER MODE OVERVIEW - CONTINUED
Group Model Item1 Item2 Default Value Values/Range Unit Notes
Machine T5GT Type This option selects the current model.
T5GT Serial
Number
Console Prefix+(Type)
+YYMM00000
YY-MM-xxxxx Serial Number input is available for both the
Console and Frame.
Type: B~Z (A not display).
Frame Prefix+(Type)
+YYMM00000
YY-MM-xxxxx
T5GT Out of Order OFF ON/OFF This option allows the club to show the unit "out
of order" if an error is present.
T5GT Tread Sensor 30 30/60/90/OFF Tread Sensor function for user’s existence detect.
T5GT Speaker OFF ON/OFF Sets the beeps of the console buttons on/off.
T5GT Beeper ON ON/OFF Sets the beeps that accompany the 3,2,1 before
the machine starts on/off.
T5GT Headphone
Jack
Notification Enable Enable/Disable This option controls whether the headphone Jack
insertion times warning function is disabled or
enabled.
Times to
waring
30000 1000~1000000 This option controls whether the headphone Jack
insertion times warning function is disabled or
enabled.
T5GT USB Port Protection Enable Enable/Disable This option controls whether the USB port
protection is disabled or enabled.
T5GT Keypad Stuck
Check
Enable Enable/Disable This option controls whether the keypad stuck
check is disabled or enabled.
Notification Enable Enable/Disable This option controls whether the Keypad/overlay
error notification is disabled or enabled.
TV T5GT Power OFF ON/OFF OFF: Turn off TV power after reset
ON: Don't turn off TV power after reset
T5GT Input Source OFF OFF/TV/PCTV/
Remote TV/CAB
Sets the audio of the console to the type of TV
attached.
T5GT Default
Volume
a. input default (DF: 15/Range1~15)
b. Max (DF: 32/ Range: 1~32)
c. Output Default (DF: 13/Range:1~Max)
Remote TV support a/b/c item, others only
support c.
Internet T5GT Enable/
Disable
Sets whether the internet function (WiFi) is
disabled or enabled.
T5GT MAC ID MAC ID data.
T5GT IP Automatically detects the available IP address
and displays it.
T5GT AP Mode OFF ON/OFF Sets whether the console wireless module is an
access point (AP) or not.
T5GT Signal
Strength
(Current
Status)
Disconnected/25%
/50%/75%/100%
This option shows the current WiFi signal
strength.
T5GT Export setting
to USB
Export internet setting (WiFi) to USB.
T5GT Import setting
from USB
Import internet (WiFi) setting from USB.
T5GT Reset Reset internet connected data. SSID/password
Factory Default Restore.
ErP T5GT Erp Time OFF OFF~ 30
(Minutes)
Minute Console will enter ErP mode if user does not
touch the screen or press any key pad for couple
minutes.

7
CHAPTER 5: MANAGER MODE
5.1 MANAGER MODE OVERVIEW - CONTINUED
Time Zone
Country Code Country Code Country Code Country Code
Asia/Kabul 1 America/Chicago 21 Asia/Jerusalem 41 Pacific/Apia 61
America/Anchorage 2 America/Monterrey 22 Asia/Seoul 42 Asia/Bangkok 62
Asia/Kuwait 3 Asia/Shanghai 23 Atlantic/South Georgia 43 Asia/Singapore 63
Asia/Muscat 4 Africa/Nairobi 24 America/Denver 44 Africa/Harare 64
Asia/Baghdad 5 Australia/Brisbane 25 America/Chihuahua 45 Asia/Colombo 65
America/Halifax 6 Europe/Minsk 26 Asia/Rangoon 46 Asia/Taipei 66
Australia/Darwin 7 America/Sao Paulo 27 Asia/Novosibirsk 47 Australia/Hobart 67
Australia/Sydney 8 America/New York 28 Africa/Windhoek 48 Asia/Tokyo 68
Asia/Baku 9 Africa/Cairo 29 Asia/Kathmandu 49 Pacific/Tongatapu 69
Atlantic/Azores 10 Asia/Yekaterinburg 30 Pacific/Auckland 50 America/Indianapolis 70
America/Edmonton 11 Pacific/Fiji 31 America/St Johns 51 America/Phoenix 71
Atlantic/Cape Verde 12 Europe/Riga 32 Asia/Irkutsk 52 Asia/Vladivostok 72
Asia/Yerevan 13 Asia/Tbilisi 33 Asia/Krasnoyarsk 53 Australia/Perth 73
Australia/Adelaide 14 Europe/London 34 America/Santiago 54 Africa/Lagos 74
America/Costa Rica 15 America/Godthab 35 America/Tijuana 55 Europe/Berlin 75
Asia/Almaty 16 Africa/Monrovia 36 Europe/Paris 56 Asia/Tashkent 76
America/Cuiaba 17 Europe/Istanbul 37 Europe/Moscow 57 Pacific/Guam 77
Europe/Belgrade 18 Pacific/Honolulu 38 America/Argentina/Buenos Aires 58 Asia/Yakutsk 78
Europe/Belgrade 19 Asia/Calcutta 39 America/Bogota 59
Pacific/Guadalcanal 20 Asia/Tehran 40 America/La Paz 60
Table 1 - Time Zone list

8
6.1 ENGINEERING MODE OVERVIEW
CHAPTER 6: ENGINEERING MODE
1) To enter Manager Mode, press and hold down the Quick Speed 2 and Quick Elevation 2 keys. Continue to hold down these two keys until
the display reads Manager Mode and hit PAUSE key to enter.
2) To scroll through the list of options in Manager Mode, use the quick key Speed UP and Speed DOWN LEVEL keys. Each of the custom set-
tings will show on the display.
3) To select a custom setting, press the PAUSE key when the desired setting is shown.
4) To change the value of the setting, use the quick key Speed UP and Speed DOWN LEVEL keys.
5) To confirm and save the value of the setting, press the PAUSE key.
6) To exit the setting without saving, press the STOP key.
7) Press and hold the STOP key for 3-5 seconds to return to normal operation.
Group Model Item1 Item2 Default Value Values/Range Unit Notes
Calibration T5GT Auto
Calibration
This option is to calibrate the elevation
parameters.
T5GT Elevation Min This option controls the minimum elevation
parameter.
T5GT Elevation Max This option controls the maximum
elevation parameter.
Running
Test
T5GT This option allows installers to do the belt
adjustment and test. Also this function will
not stop until press Stop or
exit the mode, it will provide customer for
demonstration and other functions.
Error Codes T5GT Disable/Enable Enable Disable/Enable This option displays the error code history
on the unit.
DAPI T5GT Server Production Dev/
QA/
Staging/
Production
Dev
unsecure domain: dev.dls.jfit.co port: 80
SSL domain: dev-dls.jfit.co port: 443
QA
unsecure domain: qa.dls.jfit.co port: 80
SSL domain: qa-dls.jfit.co port 443
Staging
unsecure domain: staging.dls.jfit.co port:
80
SSL domain: staging-dls.jfit.co port 443
Production
unsecure domain: dapi-ls.jfit.co port: 80
SSL domain: dapi-ls.jfit.co port: 443
T5GT SSL ON ON/OFF This option controls whether the internet
transmission with SSL (Secure Sockets
Layer) or not.

9
7.1 SERVICE MODE OVERVIEW
CHAPTER 7: SERVICE MODE/TEST MODE
1) To enter Manager Mode, press and hold down the Quick Speed 3 and Quick Elevation 3 keys. Continue to hold down these two keys until
the display reads Manager Mode and hit PAUSE key to enter.
2) To scroll through the list of options in Manager Mode, use the quick key Speed UP and Speed DOWN LEVEL keys. Each of the custom set-
tings will show on the display.
3) To select a custom setting, press the PAUSE key when the desired setting is shown.
4) To change the value of the setting, use the quick key Speed UP and Speed DOWN LEVEL keys.
5) To confirm and save the value of the setting, press the PAUSE key.
6) To exit the setting without saving, press the STOP key.
7) Press and hold the STOP key for 3-5 seconds to return to normal operation.
Group Model Item1 Item2 Default Value Values/Range Unit Notes
Accumulate T5GT Distance Current value 0~999999 Mile/
Km
Manually sets the Accumulated
Distance.
T5GT Time Current value 0~999999 Hour Manually sets the Accumulated
Time.
Log T5GT Error Display Error1~Error10
/ None
Shows the last 10 errors.
Reset NO NO-YES Reset error log..
Headphone Jack
Sensor
Insert Counts Current Value 0~999999 Insert headphone jack counts..
Reset NO NO-YES Reset headphone insert
counts.
Configuration T5GT Export to USB Export engineer parameters to
a USB device.
Import from USB Import engineer parameters
from a USB device.
Factory Default T5GT Reset NO NO-YES Reset engineering default
to factory value.
Asset
management
T5GT Disable/Enable Disable Disable/Enable This option controls whether
the AM function is Disabled or
Enabled.
Club ID This option records the club ID
of the fitness facility.
xID Login T5GT Enable/Disable Disable Disable/Enable This option controls whether
the xID login function is
Disabled or Enabled.

10
7.2 TEST MODE OVERVIEW
CHAPTER 7: SERVICE MODE/TEST MODE
1) To enter Manager Mode, press and hold down the Quick Speed 5 and Quick Elevation 5 keys. Continue to hold down these two keys until
the display reads Manager Mode and hit PAUSE key to enter.
2) To scroll through the list of options in Manager Mode, use the quick key Speed UP and Speed DOWN LEVEL keys. Each of the custom set-
tings will show on the display.
3) To select a custom setting, press the PAUSE key when the desired setting is shown.
4) To change the value of the setting, use the quick key Speed UP and Speed DOWN LEVEL keys.
5) To confirm and save the value of the setting, press the PAUSE key.
6) To exit the setting without saving, press the STOP key.
7) Press and hold the STOP key for 3-5 seconds to return to normal operation.
Group Model Item1 Item2 Default
Value
Values/
Range
Unit Notes
Display T5GT Press the ENTER key repeatedly to
check each set of LEDs on the display
sequentially.
Keypad T5GT Press any key and the display should
show the corresponding message.
C-SAFE T5GT Press the ENTER key to test CSAFE.
Headphone Jack T5GT Press the ENTER key to test the insert
headphone jack counts.
RFID Test T5GT Press the ENTER key to test RFID
hardware and RFID card scan.
ErP T5GT Auto/5/10/30/60 Second Press the ENTER key and choice ErP
time to test ErP function.

11
8.1 ELECTRICAL DIAGRAMS
CHAPTER 8: TROUBLESHOOTING
ELECTRICAL BLOCK DIAGRAM

12
CHAPTER 8: TROUBLESHOOTING
8.1 ELECTRICAL DIAGRAMS - CONTINUED
PLUSE BOARD SET

13
CHAPTER 8: TROUBLESHOOTING
8.1 ELECTRICAL DIAGRAMS - CONTINUED
UCB LITTLE BOARD WIRE

14
CHAPTER 8: TROUBLESHOOTING
8.1 ELECTRICAL DIAGRAMS - CONTINUED
PROGRAM KEYPAD

15
CHAPTER 8: TROUBLESHOOTING
8.1 ELECTRICAL DIAGRAMS - CONTINUED
HAND PLUSE SENSOR WIRE
SAFETY SWITCH WIRE
USB WIRE

16
CHAPTER 8: TROUBLESHOOTING
8.2 ERROR CODES LIST
01XX: Motor Errors
CODE CLASS DESCRIPTION MACHINE SOLUTION
0140 B Incline motor opera-
tion fail T
Please run Auto Calibration.
- If the error code happens in Auto-calibration, the machine still can work and no
repairs are needed.
- If the error code happens in workout, please replace the incline motor.
0142
(01A2) B
Incline motor is
detected in the
reverse of the
position indicated by
the potentiometer.
T
a. Check the connection of the incline motor cable at the MCB.
b. Run auto calibration.
c. If auto calibration fails, re-enter Engineering Mode and go to Calibration again.
- Select Calibration key.
- Check the MCB LEDs. If LED DOWN or UP has no light, check the console cable
connections at the console and MCB.
Replace the console or cable as needed. If LED DOWN or UP has a light, replace the
incline motor.
d. If the issue is not solved by replacing the incline motor, replace the MCB.
0144 B Motor over current T
a. Check the condition of the running deck and belt. Replace the belt and flip or
replace the running deck as needed.
b. Replace the MCB.
0147
(01A0) BIncline motor dis- connection T
a. Check the incline motor wire connection between the incline and LCB.
b. Check to see if incline value changes on display when up/down keys are pressed
(pins 1 & 2 for VR1 & VR2, pins 2 & 3 for VR2 & VR3).
- If there’s no change, replace the incline motor.
- If there’s a change, replace the LCB.
01A1 C Incline calibration
error T
a. It occurs when the calibration time is too long or the calibration distance is too
short.
b. Disconnect the incline tube from the frame. Turn on power and run auto calibration.
- If console still shows error, replace incline motor.
- If no error, reattach incline motor, and replace MCB.
01A3 C Main motor discon-
nection T
a. Check the connection of the motor cable at the MCB.
b. Using a multimeter, check the 3 points (U/V/W) and see if there’s a resistance
reading (pins 1 & 2 for U & V, pins 2 & 3 for V & W, pins 1 & 3 for U & W).
- If yes, replace MCB.
- If no, replace motor (a short or open circuiting).
01A8 CMain motor over
current T
a. Check the condition of the running deck and belt. Replace the belt and flip or
replace the running deck as needed.
b. Replace the MCB.
01AD
(0141) BMotor over tem- perature T
a. Check the connection of the motor cable at the MCB.
b. Use a multi-meter to check the motor wire circuit. Set the multi-meter to Ohms and
place both terminals on the blue wires of the motor cable.
- If there is an Ohm reading above 0, replace the motor.
- If the Ohm reading is 0, replace the MCB.

17
CHAPTER 8: TROUBLESHOOTING
8.2 ERROR CODES LIST
CODE CLASS DESCRIPTION MACHINE SOLUTION
0247
(02BA/
02B9)
B
The inner mem-
ory IC data read
/ write error.
T
a. Check LED DSP1 (MCU) on the MCB.
b. If this LED is blinking, replace the console.
c. If this LED is a constant light, replace the MCB.
d. If this LED is not lit at all, check the power to the MCB.
02A2 C Over DC bus
voltage Ta. Please check if the input power is normal (110V : over 140V or 220V: over 280V). b. Replace the MCB.
02A3 C
Low AC power
input voltage
when motor run-
ning
Ta. Please check if the input power is normal (110V : low 76V or 220V: low 186V).
b. Replace the MCB.
02A7 C Motor over cur-
rent T
a. Please check the Motor wire connection between the Motor and MCB.
b. Please use the electric meter to check the 3 points (U / V / W) and see if there’s
data of inside impedance (pins 1 & 2 for U & V, pins 2 & 3 for V & W, pins 1 & 3 for U
& W).
- If yes, replace MCB.
- If no, replace Motor set.
02AD C MCB is over
temperature T
a. Check if that both fans are operating (there is a fan mounted to the MCB itself as
well as an external fan). Also check the connection of the fans at the MCB.
b. If the fans are running correctly, replace the MCB.
02BA C
The inner mem-
ory IC data read
error.
TReboot power. If the error shows again, replace the MCB.
02BB C
Inverter hard-
ware interrupts
error.
TReboot power. If the error shows again, replace the MCB.
02BC C Ground connec-
tion or fuse error Ta. Check the Motor wire (3 points U / V / W) and ground wire whether short. b. Replace the MCB.
02BD C Drive hardware
interrupt error. TReplace MCB.
02B2 CSafe key action
response T
a. Check the connection of the safety key (emergency stop) switch. If the switch is
always open or shorted out, replace the switch.
b. If the emergency stop does not resolve the issue, replace the console.
02B5 C
Inverter sensor
the normal rated
current over
150% , can hold
60 sec.
TReplace MCB.
02B6 CSpeed up has
over current. T
a. Check the condition of the running deck and belt. Replace the belt and flip or
replace the running deck as needed.
b. Replace the MCB.
02B7 CSpeed down
has overcurrent. T
a. Check the condition of the running deck and belt. Replace the belt and flip or
replace the running deck as needed.
b. Replace the MCB.
02B8 CRunning status
is over current T
a. Check the condition of the running deck and belt. Replace the belt and flip or
replace the running deck as needed.
b. Replace the MCB.
02XX: MCB Errors

18
CHAPTER 8: TROUBLESHOOTING
8.2 ERROR CODES LIST - CONTINUED
03XX: UCB Errors
CODE CLASS DESCRIPTION MACHINE SOLUTION
0301 A Memory block damage Consolea. Enter the Engineer mode disable B Level Error, bypass CLASS A and B error code.
b. Replace UCB.
0302 A UCB low battery voltage Console a. Enter the Engineer mode disable B Level Error, bypass CLASS A and B error code.
b. Replace battery.
0303 A UCB low supply voltage Console a. Enter the Engineer mode disable B Level Error, bypass CLASS A and B error code.
b. Make sure the RPM over 35, when the machine of self-power mode.
0304 A Earphone Board needs
to be replaced Console a. Enter the Engineer mode disable B Level Error, bypass CLASS A and B error code. b. Replace Earphone Board.
0305 A USB Hardware OT or
OC Console a. Enter the Engineer mode disable B Level Error, bypass CLASS A and B error code. b. Replace UCB.
0306 A
keypad is abnormal. The
keypad remains pressed
for 60 seconds
Console a. Enter the Engineer mode disable B Level Error, bypass CLASS A and B error code.
b. Replace Keypad.
0340 B
keypad is abnormal. The
keypad remains pressed
for 5 seconds
Console a. Enter the Engineer mode disable B Level Error, bypass CLASS A and B error code.
b. Replace Keypad.
0341 B Fan over current Console a. Enter the Engineer mode disable B Level Error, bypass CLASS A and B error code.
b. Replace Fan.
0343 B UCB Over supply voltage Console
a. Enter the Engineer mode disable B Level Error, bypass CLASS A and B error code.
b. Check whether the LCB power input is over 13 voltage.
- If yes, replace MCB.
- If not, replace UCB.
0345 B Correct packet but LCB
without the function Console a. Enter the Engineer mode disable B Level Error, bypass CLASS A and B error code. b. Replace UCB
0346 B UCB detect the error of
LCB incline position error Console a. Enter the Engineer mode disable B Level Error, bypass CLASS A and B error code. b. Running the incline motor calibration again.
0347
(03A7) BVA Load program fail Console a. Enter the Engineer mode disable B Level Error, bypass CLASS A and B error code. b. Replace VA Micro SD card
0348
(03A9) BMotor does not to run Console a. Enter the Engineer mode disable B Level Error, bypass CLASS A and B error code.
b. Replace UCB
03A5 C Failed to load program Console Replace UCB.
03A6 C Failed to run program Console Replace UCB.
03A8 C Machine type error All Choose the correct machine type in the console and reboot power again.
A NOTE ON CLASS A AND B ERROR CODES
Some errors can be bypassed in Engineering Mode in order to keep the machine in use.
˙“Ignore B Level Errors” will bypass class A and B error codes.
˙ “Ignore Incline Errors” will bypass all incline errors.