
iii
Matrox Limited Warranty
bdamages arising from the loss of use, data, Matrox Production revenue, use of money, anticipated savings,
procurement of substitute goods, business, opportunity, goodwill, reputation and/or profit in connection
with the Matrox Product or any business interruption.
cMatrox disclaims and shall have no obligation to indemnify or defend You or any third party in respect of
any actual or alleged infringement of any actual or pending patents, copyright or other intellectual property
rights. Matrox shall have no liability arising out of any such actual or alleged intellectual property
infringement.
2Without prejudice to the foregoing, any liability of Matrox for any breach of warranty shall be limited to the
actual amount paid by the Customer for the defective hardware in question.
3To the extent allowed by local law, Matrox's entire liability and the Customer's exclusive remedy shall be the
repair or replacement of any defective Matrox Product during the warranty period. Matrox does not offer any
other warranty with respect to Matrox hardware or software or any other hardware or software.
4Customer shall be responsible for all applicable taxes, duties and customs fees on any replacement unit, as
well as all transport, insurance, storage and other charges incurred on all returned Matrox Products.
5Matrox reserves the right to change its warranties at any time and without notice, at its sole discretion, with
respect to future sales and deliveries.
6UNAUTHORIZED USE. THE MATROX PRODUCT AND ANY DOCUMENTATION RELATED
THERETO ARE NOT DESIGNED, INTENDED, AUTHORIZED OR WARRANTED TO BE SUITABLE
FOR USE OR RESALE IN ANY TYPE OF SYSTEM OR OTHER APPLICATIONS RELATED TO,
HAZARDOUS OR POTENTIALLY HAZARDOUS ENVIRONMENTS OR APPLICATIONS
REQUIRING HIGH-AVAILABILITY OR FAIL-SAFE PERFORMANCE, WHERE PERSONAL INJURY
OR DEATH MAY OCCUR, SUCH AS MEDICAL SYSTEMS, LIFE SUSTAINING, LIFE SAVING
SYSTEMS, OPERATION OF NUCLEAR FACILITIES, AIRCRAFT NAVIGATION OR
COMMUNICATION SYSTEMS, AIR TRAFFIC CONTROL, PUBLIC WORKS, WEAPONS SYSTEMS,
OR ANY OTHER APPLICATION IN WHICH THE FAILURE OF A MATROX PRODUCT COULD LEAD
TO PROPERTY DAMAGE, ENVIRONMENTAL DAMAGE, OR PERSONAL INJURY. CUSTOMER
WILL NOT USE, OR PERMIT TO BE USED, THE MATROX PRODUCTS FOR SUCH
HIGH-AVAILABILITY, FAIL-SAFE OR CRITICAL APPLICATIONS AND FURTHER AGREES TO
INDEMNIFY, DEFEND AND HOLD HARMLESS MATROX AND ITS MANAGERS, DIRECTORS,
OFFICERS, EMPLOYEES, AGENTS, AFFILIATES, SUCCESSORS, AND ASSIGNS FROM AND
AGAINST ANY ACTION, SUIT, PROCEEDING, COST, EXPENSE, DAMAGES, AND LIABILITY
(INCLUDING, BUT NOT LIMITED TO, REASONABLE ATTORNEYS' FEES) ARISING OUT OF, OR
RELATED TO, THE BREACH OF CUSTOMER'S OBLIGATIONS RELATED HERETO, EVEN IF SUCH
CLAIM ALLEGES THAT MATROX WAS NEGLIGENT REGARDING THE DESIGN OR
MANUFACTURE OF THE MATROX PRODUCT.
D. Obtaining Service (whether in or out of warranty)
1Verify that your Matrox Product was installed and configured according to the information in its accompanying
documentation or at the web site referenced therein.
2Read the "Troubleshooting" information included with the Matrox Product or at the web site referenced
therein, to verify if the problem can be easily solved.
3If You are still experiencing difficulties, please contact your dealer or distributor where You purchased your
Matrox Product. Please go to http://www.matrox.com/hr/en/company/legal/en/warranty, to find the list of
Matrox authorized dealers and/or distributors in your area.
4Alternatively, if this first option is unavailable to You and you are still experiencing problems or if you believe
that your product is defective, please contact the Matrox Support team. We will help you troubleshoot your
issue and process a replacement if it is found to be defective. Matrox support team can be reached at
http://www.matrox.com/hr/en/company/legal/en/warranty.
5Before returning the Matrox Product, please back up any and all information or data thereon, including,
without limitation, confidential, proprietary, personal or other information. All data and information on the