MaxAssure UV-MAX User manual

1
UV-C Mobile Surface
Disinfection Unit
USER MANUAL
Models:
UV-MAX
UV-MAX LO-PRO
MAX-ASSURE.COM

2
The technical data and images which appear in this manual are for informational purposes only. NO WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF
MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, ARE CREATED BY THE DESCRIPTIONS AND DEPICTIONS OF THE PRODUCTS SHOWN IN THIS MANUAL.
MaxAssure makes no warranty (and assumes no liability) as to function of equipment or operation of systems built according to customer design or of the ability of any of its
products to interface, operate or function with any portions of customer systems not provided by MaxAssure.
Seller agrees to repair or exchange the goods sold hereunder necessitated by reason of defective workmanship and material discovered and reported to Seller within one
year after shipment of such goods to Buyer.
Except where the nature of the defect is such that it is appropriate, in Seller’s judgment, to effect repairs on site, Seller’s obligation hereunder to remedy defects shall be
limited to repairing or replacing (at Seller’s option) FOB point of original shipment by Seller, any part returned to Seller at the risk and cost of Buyer. Defective parts replaced
by Seller shall become the property of Seller.
Seller shall only be obligated to make such repair or replacement if the goods have been used by Buyer only in service recommended by Seller and altered only as
authorized by Seller. Seller is not responsible for defects which arise from improper installation, neglect, or improper use or from normal wear and tear.
Additionally, Seller’s obligation shall be limited by the manufacturer’s warranty (and is not further warranted by Seller) for all parts procured from others according to
published data, specifications or performance information not designed by or for Seller.
Seller further agrees to replace or at Seller’s option to provide a refund of the sales price of any goods that do not conform to applicable specifications or which differ from
that agreed to be supplied which non-conformity is discovered and forthwith reported to Seller within thirty (30) days after shipment to the Buyer. Seller’s obligation to
replace or refund the purchase price for non-conforming goods shall arise once Buyer returns such goods FOB point of original shipment by Seller at the risk and cost of
Buyer. Goods replaced by Seller shall become the property of Seller.
There is no guarantee or warranty as to anything made or sold by Seller, or any services performed, except as to title and freedom from encumbrances and, except as herein
expressly stated and particularly, and without limiting the foregoing, there is no guarantee or warranty, express or implied, of merchantability or of fitness for any particular
purpose or against claim of infringement or the like.
Seller makes no warranty (and assumes no liability) as to function of equipment or operation of systems built to Buyer’s design or of the ability of any goods to interface,
operate or function with any portions of Buyer’s system not provided by Seller.
Seller’s liability on any claim, whether in contract, tort (including negligence), or otherwise, for any loss or damage arising out of, connected with, or resulting from the
manufacture, sale, delivery, resale, repair,replacement or use of any products or services shall in no case exceed the price paid for the product or services or any part
thereof which give rise to the claim. In no event shall Seller be liable for consequential, special, incidental or other damages, nor shall Seller be liable in respect of personal
injury or damage to property not the subject matter hereof unless attributable to gross misconduct of Seller, which shall mean an act or omission by Seller demonstrating
reckless disregard of the foreseeable consequences thereof.
Seller is not responsible for incorrect choice of models or where products are used in excess of their rated and recommended capacities and design functions or under
abnormal conditions. Seller assumes no liability for loss of time, damage or injuries to property or persons resulting from the use of Seller’s products. Buyer shall hold Seller
harmless from all liability, claims, suits and expenses in connection with loss or damage resulting from operation of products or utilization of services, respectively, of Seller
and shall defend any suit or action which might arise there from in Buyer’s name - provided that Seller shall have the right to elect to defend any such suit or action for the
account of Buyer. The foregoing shall be the exclusive remedies of the Buyer and all persons and entitles claiming through the Buyer.
MAXASSURE INC

3
Advisories (Purpose/Contents) Page 4
Safe Operation Procedure Page 5
Safety Guidelines Page 5
System Description Page 6
System Delivery Page 7
Operation Overview Page 7
Operation Settings (Default) Page 8
Operation Settings (Customizable) Page 8
Cycle Stop Status Screens Page 9
System Care Page 10
FAQ Pages 11-12
Appendix A - Dosage Guidelines Page 13
INDEX

4
ADVISORIES
Purpose
The MaxAssure UV-MAX system has been designed to offer
direct disinfection exposure to surface areas. The system
design allows for microbial disinfection control.
The MaxAssure UV-MAX system was developed as a cleaning
device utilizing Ultraviolet Light (UV) for direct exposure
disinfection. The system can disinfect 360 degrees from the
system center.
Contents
This manual will serve as your reference guide for
installation, operation, and service of your UV-MAX device.
Reference to all parts, warranty, and support are included.
This manual covers the system/equipment/products listed
below:
•MaxAssure Part #: UVC-UV-MAX
•MaxAssure Part #: UVC-UV-MAX-LP
Safety Observation:
It is required for the person(s) responsible for the installation of this equipment, operators of this equipment, and operation
personnel managers to review and understand this manual.
USE OF LISTED SYSTEM / EQUIPMENT MUST COMPLY WITH INSTRUCTIONS AND SAFETY REQUIREMENTS.

5
Safety
1. You should never look directly at a UV lamp in operation without wearing
approved safety glasses. Safety glasses should be made of any material
other than Quartz or Teflon.
2. The space should be vacant and closed prior to UV-MAX operation
3. Never command the system on when the treatment space is
occupied
Safe Operation
1. Always wear personal protective equipment (PPE) when operating UV-
MAX to limit exposure to light
2. Place UV-MAX in area to be treated
3. Ensure the PIR Sensors (Passive Infrared) are positioned to the re-entry
point. PIR sensors operations are explained in the FAQ section at the end
of this manual.
4. Connect UV-MAX to 120vac plug receptacle
5. Press start on UV-MAX control and exit treatment area
6. Adhere to recommended safety precautions to avoid potential injury
SAFE OPERATION
Safety Guidelines
Long term exposure to ultraviolet light is dangerous. UV-C
can produce eye injuries and skin irritation similar to a sun
burn over prolonged exposure. These effects are considered
transient. UV-C may also be carcinogenic but since it has
very limited penetrating ability it is unlikely to cause damage
to anything besides the outer layer of skin or other exposed
surfaces.
The MaxAssure UV-MAX is designed for zero user exposure
to UV-C; however, we will review safety factors regarding
UV-C for better knowledge and understanding.
Protective Clothing and Eyewear
It is not recommended that any personnel be subject to
direct UV-C exposure. In the event such exposure is
probable, personnel should wear PPE providing full coverage
of exposed skin and appropriate eye protection.
UV-C safety glasses designed to filter UV-C and those of the
wrap-around type are recommended. Safety glasses should
be made of any material other than Quartz or Teflon.
OSHA Guidelines for Ultraviolet Exposure
OSHA provides technical guidance regarding protecting
employees from ultraviolet light with respect to laser
hazards only.
OSHA has two standards that cover employee exposure
to radiation: Nonionizing Radiation (29 CFR 1910.97) and
Ionizing Radiation (29 CFR 1910.1096). You may access a
copy of the OSHA radiation standards from their website at
http://www.osha.gov.
The non-ionizing radiation standard only covers the radio
frequency region, including microwaves. The ionizing
radiation standard covers alpha, beta, gamma, and X-rays;
neutrons; high-speed electrons and protons; and other
atomic particles; but does not include sound or radio waves,
or visible, infrared, or ultraviolet light. Therefore, there are no
OSHA-mandated employee exposure limits to ultraviolet
radiation.

6
The MaxAssure UV-MAX is designed for maximum disinfection through the
shortest exposure time. More UV-C wattage allows shorter exposure times
to surfaces. Exposure times vary based on furthest distance from the UV-
C source. The system design provides the optimum in:
•UV dosage output to footprint served
•Rugged design build
•Ease of use controls
•User safety protection
•INDUSTRIAL STRENGTH FRAME AND STRUCTURE
•CORROSION PROOF CONSTRUCTION
•6” INDUSTRIAL CASTERS
•HIGH OUTPUT PRE-HEAT LAMPS FOR LONG RUN TIME LENGTH
•PIR SENSOR DETECTION SAFETY SHUTOFF
•INDIVIDUAL LAMP FAILURE INDICATOR LED’S
•EMERGENCY STOP BUTTON
•BUILT TO IP56 WATER AND DUST STANDARDS
SYSTEM DESCRIPTION

7
When you receive your UV-MAX you will need to unpack and inspect the
system. Please perform the following procedure:
1. Unpack your new system and stand upright
2. Inspect fully for damage
(If damage present, contact MaxAssure prior to use at 1-[phone])
3. Verify secure lamp installation
4. Plug in system power cord
5. Do not activate unit without reading and adhering to instructions below
The UV-MAX is designed to operate in the following manner:
Start Sequence
1. Position unit in unoccupied space, centralized for
operation with Occupancy sensor pointed at point of
entry
2. Plug system into power supply
3. Press on-screen logo to display “Start Cycle” state
4. Initiate system cycle
5. Evacuate space
Audio and Visual Indicators
1. Audio Alarm
a. Once Started: SHORT warning beeps
b. During Process: Continuous beep tone
c. Process Complete: Three short beeps (no
beep thereafter)
2. Display of System
a. Operations
b. Controls
c. Indication of System Functions
SYSTEM DELIVERY / OPERATION OVERVIEW

8
Normal operation for factory default settings are covered on this page.
1. Review system for condition.
a. There should be no physical damage to the system
b. Lamps should be clean
c. System frame should be in good condition
d. Display of system should be clean
2. Plug in system power cord
3. Ensure all personnel are out of treatment area
4. Operate system
a. Press logo for Home screen
b. Select Start Cycle to initiate treatment cycle
c. The system will enter Countdown mode
d. Once process is complete, panel will revert to Home screen
Customizing settings for normal operation are covered on this page.
1. From the START CYCLE home screen, press USER SETTINGS button
2. The COUNTDOWN TIMER / CYCLE TIMER screen is displayed and may be used to
modify system variables as follows:
Countdown Timer: control for time delay from when Start Cycle button is pressed
to when system lamps come on
Cycle Timer: control for duration of cycle operation.
Note: See page 10v or Appendix A: Dosage Guidelines to assist in Cycle Timer selection.
3. After adjusting to preferred settings, press HOME button to return to Start Cycle
4. Press START CYCLE button to begin customized treatment cycle
OPERATION SETTINGS
CUSTOMIZABLE OPERATION SETTINGS

9
Cycle stop displays for normal system operation are covered
on this page.
Emergency Stop
Should cycle deactivation occur by engagement of the
Emergency Stop button, the following method will be required
to reset the system:
1. Observe Emergency Stop Active status on control screen
2. Release Emergency Stop by pulling up on the red knob
3. Select HOME button to return to main screen
4. Press START CYCLE to resume normal operation of system
System Faults
Should cycle deactivation occur by means of a system fault,
the following method will be required to reset the system:
1. Observe the fault status type on the control panel
2. Ensure all system faults have been properly addressed
3. Select HOME button to return to main screen
4. Press START CYCLE to resume normal operation of system
CYCLE STOP NOTIFICATIONS

10
DOSE GUIDELINES
Model: ULTRA & MAX MAX LP ECO Competitor
Watts: 320 240 175 25
Time: Time in Minutes Time in Minutes Time in Minutes Time in
Minutes
Time in
Minutes
Feet
From
Target
Room
Dims
Room
Square
Footage
(unit
center of
room)
*Time in
Minutes
to Kill
Bacteria/
Viruses
Time in
Minutes
to Kill
Spores
*Time in
Minutes
to Kill
Bacteria/
Viruses
Time in
Minutes
to Kill
Spores
*Time in
Minutes
to Kill
Bacteria/
Viruses
Time in
Minutes
to Kill
Spores
Time in
Minutes
to Kill
Bacteria/
Virus
Time in
Minutes
to Kill
Spores
1 1 2 1 3 2 4 13 26
2 1 2 1 3 2 4 13 26
3 2 3 3 5 4 7 26 51
48 x 8 64 2 3 3 5 4 7 26 51
510 x 10 100 2 4 3 5 4 7 26 51
612 x 12 144 36 48 511 38 77
714 x 14 196 36 48 511 38 77
816 x 16 256 48 511 715 51 102
918 x 18 324 48 511 715 51 102
10 20 x 20 400 510 713 918 64 128
11 22 x 22 484 612 812 11 22 77 154
12 24 x 24 576 612 816 11 22 77 154
The above listed treatment times are based on widely acceptable inactivation dose levels of 50,000 μWs/cm² (bactericidal) or 100,000 μWs/
cm² (sporicidal). It is offered as a reference point, in an empty space, using fresh lamps and does not account for objects physically blocking
UV-C ray transmission.

11
The MaxAssure UV-MAX system is designed for repeat performance with consistent results. Based on system designs,
minimal maintenance is required. Adherence to the following regular service of your system should provide years of
disinfection.
Each Duty Cycle
1. Inspect the system interior, exterior, and lamps for clean conditions
2. Clean as needed
Monthly
1. Inspect the system interior, exterior, and lamps for clean conditions
2. Clean as needed
3. It is recommended to test system performance using an ATP meter
Bi-Annual
1. Inspect the system interior and exterior lamp for clean conditions
2. Clean as needed
3. It is recommended to test system performance using an ATP meter
“Service Machine” Message
1. Every 8 running hours it is recommended that lamps be wiped down with isopropyl or rubbing alcohol. This will remove any
debris that may have accumulated on the lamp. Once cleaned, you can reset this message by pressing USER SETTINGS button
followed by RESET SERVICE LIGHT
Note: The above steps are listed as the basic level of care, should the system be utilized in a heavy work environment, further care may
be required.
SYSTEM CARE

12
Q: What should I do if the unit will not turn on?
A: Verify there is power to the system
A: Verify the display reads correctly
A: Verify the Emergency Stop is not engaged
Q: Why does the unit turn off when I enter the room?
A: Safety features turn off lamps based on detection by the PIR sensor.
Q: My system will turn on, but the lamps will not come on.
A: Verify the start cycle button is pressed
A: Inspect the lamp for age or physical failure
A: Contact MaxAssure Support for further information
A: Verify the Emergency Stop is not engaged
Q: My system is running fine, how do I verify the lamp output is correct?
A: The system has a status screen at the end of the cycle
A: Faults will indicate if the system is not performing correctly
Q: The touchscreen has presented a flashing “Service Machine” icon. What does this mean?
A: Every 8 running hours it is recommended that lamps be wiped down with isopropyl or rubbing alcohol. This will remove any debris that
may have accumulated on the lamp. Once cleaned, you can reset this message by pressing USER SETTINGS button followed by RESET
SERVICE LIGHT
Q: What is a PIR (Passive Infrared) Sensor?
A: Passive InfraRed sensors (PIRs) are electronic devices which are used in some security alarm systems to detect motion of an infrared
emitting source, usually a human body.
Radiation (energy) is invisible to the human eye but can be detected by electronic devices designed for such a purpose.
The term ‘passive’ in this instance means the PIR does not emit any energy of any type but merely sits ‘passive’ accepting infrared energy
through the ‘window’ in its housing.
An intruder entering the protected area is detected when the infrared energy emitted from the intruder’s body is focused by a Fresnel
lens or a mirror segment and overlaps a section on the chip which had previously been looking at some much cooler part of the protected
area.
That portion of the chip is now much warmer than when the intruder wasn’t there.
As the intruder moves, so does the hot spot on the surface of the chip.
This moving hot spot causes the electronics connected to the chip to de-energize the relay, operating its contacts, thereby activating the
detection input on the alarm control panel.
TROUBLESHOOTING & FAQ

13
The below statements are listed as troubleshooting guidelines. Further information is available through MaxAssure support.
Q: Is UV-C disinfection strictly line of sight?
A: Yes, it needs to shine on the surface to disinfect. It will not go around objects or disinfect shadowed areas.
Q: Does UV-C light reflect off surfaces?
A: Yes, it reflects off many surfaces, but loses intensity dramatically if the surface is not highly polished like the Stainless-Steel center
installed on our unit.
Q: Is the UV-C light I can see under the door dangerous?
A: Zero exposure to people is imperative so block it or protect your eyes and skin (please note: 254nm UV-C wavelength is invisible, what
is seen is visible light)
Q: Does UV-C light go through glass or windows?
A: Standard window glass blocks almost 100% of UV-C light according to the IUVA.
Q: Can I use a response/dosimeter card with the MaxAssure?
A: Yes, it can be used to indicate the correct dosage (intensity x time x distance) has been applied to a surface
TROUBLESHOOTING & FAQ

14
APPENDIX A: DOSE GUIDELINES
Model: ULTRA & MAX MAX LP ECO
Watts: 320 240 175
Time: Time in Minutes Time in Minutes Time in Minutes
Feet
From
Target
Room
Dims
Room
Square
Footage
(unit
center of
room)
*Time in
Minutes
to Kill
Bacteria/
Viruses
Time in
Minutes
to Kill
Spores
*Time in
Minutes
to Kill
Bacteria/
Viruses
Time in
Minutes
to Kill
Spores
*Time in
Minutes
to Kill
Bacteria/
Viruses
Time in
Minutes
to Kill
Spores
1 3 6 4 8 5 11
2 3 6 4 8 5 11
36 x 6 36 48 511 715
48 x 8 64 611 816 11 22
510 x 10 100 11 22 15 29 20 40
612 x 12 144 16 33 21 43 29 59
714 x 14 196 18 35 24 48 33 66
816 x 16 256 20 40 27 53 37 73
918 x 18 324 20 40 27 53 37 73
10 20 x 20 400 20 40 27 53 37 73
11 22 x 22 484 30 60 40 80 55 110
12 24 x 24 576 30 60 40 80 55 110
* The efficacy of your cleaning program and hygienic status of all surfaces throughout the facility can be quickly verified with an ATP Meter.
A handheld meter gives results in 10 seconds.

15
MaxAssure, Inc.
1470 Don Street
Naples, FL 34104
max-assure.com
1.239.643.2778