MaxQ MaxPlus Alpha Cooler User manual

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MaxPlus Alpha Cooler®
User Manual | SKU # A12X24-PR, A12X24-PR-C
V2.0 | March 7th, 2022
Drafted by: Tyler Rapp (Packaging Solutions Architect),
Approved by: Dr. Arif Rahman (Director of Research & Development)
User Manual for the MaxPlus Alpha Cooler®
Intended for 1 – 6 °C bedside storage of Red Blood Cells/Cold Plasma with integrated temperature
monitoring capabilities
Website: https://www.packmaxq.com/maxplus-alpha2
Reference Materials: https://www.packmaxq.com/alpha2-reference
Brochure: https://95b9fbd1-9ffa-459c-ae2d-
60f638c87b24.filesusr.com/ugd/311dee_5ab867452dfe425baa1f5ce69336ac9a.pdf?index=true

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MaxPlus Alpha Cooler®
User Manual | SKU # A12X24-PR, A12X24-PR-C
V2.0 | March 7th, 2022
Contents
1. System Overview ............................................................................................... 4
1.1 System Components ..................................................................................................................................................... 4
1.2 System Accessories ....................................................................................................................................................... 4
1.3 Cooler Specifications ..................................................................................................................................................... 4
1.4 Integrated monitoring system ...................................................................................................................................... 5
1.4.1 Wireless sensor module - ...................................................................................................................................................... 5
1.4.2 Main controller module - ...................................................................................................................................................... 5
1.4.3 System Specifications ............................................................................................................................................................ 5
2. List of buttons and functions on Main Controller ............................................... 6
3. MaxTemp Application Download ....................................................................... 7
3.1 iOS app – Download Now! ............................................................................................................................................ 7
3.2 Android app – Download Now!..................................................................................................................................... 7
3.3 Windows App – Download Now! .................................................................................................................................. 8
4. MaxTemp Software Operating instructions ....................................................... 9
4.1 MaxTemp Android Application ..................................................................................................................................... 9
4.2 MaxTemp iOS Application ........................................................................................................................................... 12
4.3 MaxTemp Windows Application ................................................................................................................................. 14
4.4 Viewing Temperature logs .......................................................................................................................................... 16
4.5 Temperature report generation ................................................................................................................................. 17
4.5.1 Report format .......................................................................................................................................................................... 17
4.5.2 Report retrieval and archiving (download and sharing) .......................................................................................................... 20
5. Cooler Pack-out Configuration & Steps ............................................................ 22
5.1 Gel pack and sensor Pre-conditioning: ....................................................................................................................... 22
5.2 Pack-out Procedure: .................................................................................................................................................... 22
6. Preparing the Cooler for Initial Use .................................................................. 23
6.1 Setting up the temperature monitoring rate (Sample time) ...................................................................................... 23
6.2 Setting up payload temperature range ....................................................................................................................... 25
6.3 Setting up Date and Time on the main controller ...................................................................................................... 25
7. Packing and Issuing the Alpha Cooler (for daily operational use) ..................... 27
7.1 Gel pack and Sensor Preconditioning: ........................................................................................................................ 27

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MaxPlus Alpha Cooler®
User Manual | SKU # A12X24-PR, A12X24-PR-C
V2.0 | March 7th, 2022
7.2 Cooler Pack-out: .......................................................................................................................................................... 27
7.3 Start Temperature Monitor ........................................................................................................................................ 27
7.4 Finish Pack-out of the Cooler ...................................................................................................................................... 28
7.5 Retrieve temperature data after cooler return / trip end .......................................................................................... 28
8. Cooler Maintenance ......................................................................................... 30
8.1 Charging the Cooler .................................................................................................................................................... 30
8.2 Sensor Calibration ....................................................................................................................................................... 30
8.3 Wireless Sensor battery change .................................................................................................................................. 30
8.4 Wireless Sensor Re-Pairing ......................................................................................................................................... 31
9. Cleaning Procedures ........................................................................................ 32
10. Cooler Validation instructions ........................................................................ 32
11. FAQs and troubleshooting guide .................................................................... 33
11.1 Wireless sensor ......................................................................................................................................................... 33
11.1.1 Wireless sensor is Turned ON but the blue LED is NOT ON .................................................................................................. 33
11.1.2 Replace battery in the Wireless sensor – Use CR2450 3V Lithium Coin Battery .................................................................. 34
11.2 Main Controller ......................................................................................................................................................... 35
11.2.1 Main controller screen does not turn ON after pressing the ON/OFF button ...................................................................... 35
11.2.2 Main controller stuck in the “Power on wireless sensor” screen ......................................................................................... 36
11.2.3 Main controller screen does not show the Wireless sensor battery level ............................................................................ 36
11.2.4 Red LED flashed 3 times then the main controller screen displays “No SD Card. Please Insert then Reset” ....................... 37
11.2.5 Sample rate will not change with the UP/DOWN button ..................................................................................................... 37
11.2.6 The temperature display screen freezes in the middle of logging ........................................................................................ 37
11.2.7 Buzzer won’t turn off ............................................................................................................................................................ 38
11.3 Application ................................................................................................................................................................ 39
11.3.1 MaxTemp App takes too long to download data or crashes after a while ........................................................................... 39
11.3.2 Main controller is accidentally turned off before downloading the data. ............................................................................ 39
11.3.3 Screen shows ‘SD Card Full’ .................................................................................................................................................. 40
Please NOTE: If you encounter a feature or an issue that is not included in this manual please contact MaxQ Research for help.
Contact us – 405-466-5629 or [e-mail]

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MaxPlus Alpha Cooler®
User Manual | SKU # A12X24-PR, A12X24-PR-C
V2.0 | March 7th, 2022
1. System Overview
MaxPlus Alpha Cooler is exclusively designed for hospital transfusion services with MaxQ’s proprietary integrated
monitoring system for actively monitoring blood product temperature inside the cooler and providing comprehensive
status report through a mobile application.
1.1 System
Components
● MaxPlus Alpha Cooler (1)
● Main Controller (1)
● Glycol Buffered Wireless Payload sensor (1)
● S6 blue gel packs (2 units), BP0P white gel packs (3 units)
1.2 System Accessories
● Micro-USB charging cable with power adapter
● SD card reader
● Spare battery for the buffered wireless payload sensor
● USB Bluetooth adapter for communicating with Desktop computer
1.3 Cooler Specifications
● Outer dimensions: 13.25”x13.25”x13.25”
● Inner dimensions: 10”x10”x10”
● Payload dimensions: 6”x10”x8” (LxWxH)
● System Weight: 13.7 lbs. (Excluding payload)
● Payload:
⮚ Type: Red blood cells or Thawed Plasma
⮚ Capacity: 2 to 10 units
⮚ Temperature: 1 – 6 °C
⮚ Validated Storage Duration: Up to 24 hour

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MaxPlus Alpha Cooler®
User Manual | SKU # A12X24-PR, A12X24-PR-C
V2.0 | March 7th, 2022
1.4 Integrated monitoring system
1.4.1 Wireless sensor module -
Placed inside the cooler along with the blood products for measuring payload temperature and communicating with
Main controller module.
1.4.2 Main controller module -
Removable controller with a display that can be placed in the lid of the Alpha Cooler.
1.4.3 System Specifications
1 Memory 8GB (SD card, pre-installed)
2 Program Interval 2 minutes (minimum) to 1 hour
3 Temperature Sensor Integrated circuit temperature sensor
4 Resolution 0.1°C
5 Accuracy ±0.5°C
6 Sensor Response Time >2s
7 Operating Temperature -20°C to +70°C
8 Alarm Yes (Audible)
9 Battery 2800mAh Lipo battery
10 Calibration 3 point NIST Traceable Calibration Certificate
12 Mobile Application
Connect to
“MaxTemp”
Mobile Application (FREE Download
from Apple or Google Store)
13 Desktop Application
Windows application “
MaxTemp
” (FREE download from
Microsoft app store)
13 Application Compatibility
Mobile phones running operating systems greater than Android
5.0 or iOS 11
Microsoft windows 10 operating system
14 Data / Report export Built-in PDF report generator in the mobile applications

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MaxPlus Alpha Cooler®
User Manual | SKU # A12X24-PR, A12X24-PR-C
V2.0 | March 7th, 2022
2. List of buttons and functions on Main Controller
● ON/OFF Button: ‘Turn ON’ / ‘Turn OFF’ the system
● SELECT Button: SELECT specific user option and to ‘STOP’ temperature data logging operation.
● UP/DOWN Button:
o Move arrow up or down in the user selection menu
o Increase or decrease values
● LCD Display: The LCD display provides the user a visual representation of different options to choose from, after
turning ON the system. During temperature data logging operation, the display shows –
o Date and Time of Last Data Point
o Payload temperature
o Payload status – Not Acceptable if temperature went out of specified temperature range
o Battery Capacity
LCD Display during Data Logging

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MaxPlus Alpha Cooler®
User Manual | SKU # A12X24-PR, A12X24-PR-C
V2.0 | March 7th, 2022
3. MaxTemp Application Download
MaxPlus Alpha cooler comes with free iOS and Android mobile applications, as well as a Windows desktop application to
download historical temperature and generate a comprehensive compliance report.
3.1 iOS app – Download Now!
3.2 Android app – Download Now!

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MaxPlus Alpha Cooler®
User Manual | SKU # A12X24-PR, A12X24-PR-C
V2.0 | March 7th, 2022
3.3 Windows App – Download Now!

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MaxPlus Alpha Cooler®
User Manual | SKU # A12X24-PR, A12X24-PR-C
V2.0 | March 7th, 2022
4. MaxTemp Software Operating instructions
Note: DO NOT open the lid of the cooler when connecting with the cooler from a mobile device. This can result in losing
connection with cooler and data loss.
Step 1) The MaxPlus Alpha cooler should be in the temperature logging mode (running) to connect with the MaxTemp
application.
Step 2) Make sure the Bluetooth on your mobile device / computer is turned ON and visible for other devices.
Step 3) Locate the MaxTemp application on your mobile device / computer.
Step 4) Open the application.
Step 5) Select the specific MaxPlus Alpha Cooler that you are attempting to connect – for example the screen below shows
“MAXQ ALPHA A01” cooler. Each MaxPlus Alpha Cooler is designated with a unique number which is labeled on top of the
cooler lid, inside the cooler and on the front face of the wireless sensor.
4.1 MaxTemp Android Application
*Graphics are illustrations for an Android Mobile Device

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MaxPlus Alpha Cooler®
User Manual | SKU # A12X24-PR, A12X24-PR-C
V2.0 | March 7th, 2022
After you select the specific cooler, the next screen (shown below) will show the current product status. Each icon on the
application is explained below:
List of Bluetooth enabled
devices

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MaxPlus Alpha Cooler®
User Manual | SKU # A12X24-PR, A12X24-PR-C
V2.0 | March 7th, 2022
● The DISCONNECT button on the top allows the user to disconnect the application from the cooler
● The HISTORY button in the bottom allows the user to download payload temperature data for the entire storage
duration in the form of a graph and a summary table
● The TEMPERATURE panel indicates the current payload temperature
● The ELAPSED TIME panel indicates the elapsed storage duration for the cooler
● The PAYLOAD STATUS panel displays temperature range based acceptability of the blood product. If the unit went
out of the required 1-6°C temperature range, it will show the status to be “Not Acceptable”
● The BOX STATUS panel shows if the lid of the cooler is currently opened or closed
Note: If you are in data logging mode, after you have connected with the cooler using the MaxTemp app, you will be
disconnected from the cooler after 30 seconds to make sure the cooler can capture any excursion events during the data
logging period. However, if you have stopped data logging then the cooler will be connected with the app unless you
disconnect from it.

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MaxPlus Alpha Cooler®
User Manual | SKU # A12X24-PR, A12X24-PR-C
V2.0 | March 7th, 2022
4.2 MaxTemp iOS Application
After launching the MaxTemp application on your iOS mobile device, you will be presented with the screen
below:
*Graphics are illustrations for an iOS device
Step 1: Select the Alpha Cooler number corresponding with the one on your cooler. This will pair your mobile
device with the cooler. You will then see the following screen:

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MaxPlus Alpha Cooler®
User Manual | SKU # A12X24-PR, A12X24-PR-C
V2.0 | March 7th, 2022
Step 2: From this page, you will be presented with a list of options:
● The DISCONNECT icon on top left of the screen allows the user to disconnect the application from the cooler
● The HISTORY icon on top right of the screen allows the user to download payload temperature data for the entire
storage duration in the form of a graph and a summary table
● The TEMPERATURE panel indicates the current payload temperature
● The ELAPSED TIME panel indicates the elapsed storage duration for the cooler
● The PAYLOAD STATUS panel displays temperature range based acceptability of the blood product. If the unit went
out of the required 1-6°C temperature range, it will show the status to be “Not Acceptable”
● The BOX STATUS panel shows if the lid of the cooler is currently opened or closed
Note: If you are in data logging mode, after you have connected with the cooler using the MaxTemp app, you will be
disconnected from the cooler after 30 seconds to make sure the cooler can capture any excursion events during the data
logging period. However, if you have stopped data logging then the cooler will stay connected with the app unless you
disconnect from it.
Step 3: At the end of each trip or storage cycle, the ‘HISTORY’ button can be pressed on the mobile application and the
user will be able to download temperature data for the entire trip duration. (Screenshot below):
Note: It is strongly recommend to stop logging data on the cooler at the end of the trip before downloading
the ‘HISTORY’. Depending on the elapsed time, the ‘HISTORY’ file may be larger and might take up to 120
seconds to complete download. DO NOT turn OFF the cooler until the download is complete.

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MaxPlus Alpha Cooler®
User Manual | SKU # A12X24-PR, A12X24-PR-C
V2.0 | March 7th, 2022
Step 4: From here, you can analyze the temperature data from the run, and share the data with coworkers by
clicking the “Share PDF” icon.
4.3 MaxTemp Windows Application
The following are instructions to download the cooler data onto a desktop computer using the MaxTemp Windows
application. The steps listed below are based on the assumption that the cooler has been issued for an OR trip and the
trip has been completed.
Step 1: Press and hold the ‘SELECT’ button on the lid for three seconds to stop data logging. DO NOT PRESS
THE ‘ON/OFF’ BUTTON. Doing so will result in loss of the data.
Step 2: Open the MaxTemp Windows application on your desktop.
Step 3: Select the device that corresponds with the number of your Alpha Cooler
NOTE: Only one cooler can be connected to the MaxTemp Windows Application at a time. If you do not see
your cooler on the connection screen, you are most likely connected to the cooler on another MaxTemp
Application either on a Mobile device or a Windows Desktop. Please disconnect from other device to
continue.

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MaxPlus Alpha Cooler®
User Manual | SKU # A12X24-PR, A12X24-PR-C
V2.0 | March 7th, 2022
Step 4: You will be presented with a screen with a timer counting down from 30 seconds. Select the
‘REPORTS’ button on the left side bar.
Step 5: You will then see a screen that includes data from the cooler run. At this point, you can download
the PDF by clicking on the ‘DOWNLOAD PDF’ button.

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MaxPlus Alpha Cooler®
User Manual | SKU # A12X24-PR, A12X24-PR-C
V2.0 | March 7th, 2022
Note: If you are in data logging mode, after you have connected with the cooler using the MaxTemp Windows application,
you will be disconnected from the cooler after 30 seconds to make sure the cooler can capture any excursion events during
the data logging period. However, if you have stopped data logging then the cooler will be connected with the app unless
you disconnect from it.
4.4 Viewing Temperature logs
At the end of each trip or storage cycle, the ‘HISTORY’ button can be pressed on the mobile application and the user will
be able to download temperature data for the entire trip duration. (Screenshot below)
● This screen gives the user a summary of blood product (payload) temperature over the whole storage duration up to
that point and a graphical representation of the temperature data. The summary at top of the screen includes –
Average temperature, Maximum temperature, Minimum temperature of the payload, and total elapsed time.

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MaxPlus Alpha Cooler®
User Manual | SKU # A12X24-PR, A12X24-PR-C
V2.0 | March 7th, 2022
● The graph shown on the screen is the blood product temperature history since the cooler temperature logging was
initiated by the user. The user has options to zoom-in at a specific point on the graph to look at temperature data for
a particular time.
4.5 Temperature report generation
At the end of every trip, the user can generate a PDF report that summarizes the trip in terms of blood unit temperature
data (Max, Min, and Average), a graph, and tabulated temperature data. Press the ‘SHARE’ icon at the bottom of the page,
and the application will automatically generate a PDF report.
4.5.1 Report format
The generated report will have the following structure:
1) A summary table including:
a) Serial number of the cooler – Designation provided by MaxQ for each individual cooler (labeled at multiple
locations on the cooler)
b) Time Stamp – Start and Stop time for the trip
c) Time Step – How often the data was recorded
d) Elapsed Time – How long the blood units were in the cooler
e) Max, Min, and Average temperature – What was the maximum, minimum and average temperature of the units
inside the cooler for the whole trip

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MaxPlus Alpha Cooler®
User Manual | SKU # A12X24-PR, A12X24-PR-C
V2.0 | March 7th, 2022
2) A graphical representation of the payload temperature as shown below:

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MaxPlus Alpha Cooler®
User Manual | SKU # A12X24-PR, A12X24-PR-C
V2.0 | March 7th, 2022
3) A detailed table that presents each temperature data point with lid status, payload status, and time stamp recorded
throughout the trip.

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MaxPlus Alpha Cooler®
User Manual | SKU # A12X24-PR, A12X24-PR-C
V2.0 | March 7th, 2022
4.5.2 Report retrieval and archiving (download and sharing)
The MaxTemp application allows the user to share the report with relevant personnel. The steps involved are below:
For Android MaxTemp Application:
● After the user has generated the PDF described in the previous section, a ‘Share’ icon will appear at the bottom of the
screen. Press the ‘Share’ icon.
● On the next screen, a pop up window will appear – click ‘Share’.
● That will take the user to a pullup window with various sharing options. For example, the user can use an e-mail service
such as ‘Gmail’ to send a copy of the report. The application also allows the user to use ‘Text’ to share the report.
With the use of this feature, the user can create a repository of reports for each and every trip for the MaxPlus Alpha
cooler.