Maxtor QuickView 400/500GB Serial ATA User manual

QuickView 400/500GB
Serial ATA Product Manual
January 13, 2006
Part Number: 000001931

© January 13, 2006 Maxtor Corporation. All rights reserved. Printed in U.S.A.
This publication could include technical inaccuracies or typographical errors. Changes are periodically
made to the information herein – which will be incorporated in revised editions of the publication. Maxtor
may make changes or improvements in the product(s) described in this publication at any time and without
notice.
UL/CSA/VDE/TUV /RoHS
UL standard 1954 recognition granted under File No. E146611
CSA standard C22.2-950 certification granted under File No. LR49896
TUV Rheinland EN 60 950
Tested to FCC Rules for Radiated and Conducted Emissions, Part 15, Sub Part J, for Class-B Equipment.
This class B digital apparatus complies with Canadian ICES-003. Cet appereil numerique de la classe B est
conforme a la norme NMB-003 du Canada.
QuickView model number 3HXXXXX meets the EU directive for the Restriction and Use of Hazardous
Substances (RoHS), 2002/95/EC of the European Parliament and the council of 27 January, 2003.
Korean EMC certifications are issued by Radio Research laboratory (RPL), which is organized
under the Ministry of Information and Communications (MIC). EMC testing includes electro-
magnetic emissions (EMI) and susceptibility (EMS). Certified equipment is labeled with the MIC
mark and certification number.
The QuickView SATA product has been tested and found to be in compliance with Korean Radio
Research Laboratory (RRL) EMC requirements. The product bears MIC mark/logo with certifica-
tion number.
PATENTS
These products are covered by or licensed under one or more of the following U.S. Patents:
4,419,701; 4, 538,193 4,625,109; 4,639,798; 4,647,769; 4,647,997; 4,661,696; 4,669,004;
4,675,652; 4,703,176; 4,730,321; 4,772,974; 4,783,705; 4,819,153; 4,882,671; 4,920,442;
4,920,434; 4,982,296; 5,005,089; 5,027,241; 5,031,061; 5,084,791; 5,119,254; 5,160,865;
5,170,229; 5,177,771; Other U.S. and Foreign Patents Pending.

Maxtor®, MaxFax®are registered trademarks of Maxtor Corporation, registered in the U.S.A.
and other countries. DiamondMax, AutoTransfer, AutoRead, AutoWrite, DisCache, DiskWare,
Defect Free Interface, QuickView, and WriteCache are trademarks of Maxtor Corporation. All
other brand names or trademarks are the property of their manufacturers.
Maxtor reserves the right to make changes and improvements to its products, without incurring
any obligation to incorporate such changes or improvements into units previously sold or shipped.
This product or document is protected by copyright and distributed under licences restricting its
use, copying, distributing, and decompilation. No part of this product or document may be repro-
duced in any form by any means without prior written authorization of Maxtor and its licensors, if
any.
RESTRICTED RIGHTS LEGEND: Use, duplication, or disclosure by the government is subject
to restrictions as set forth in subparagraphs (c)(1)(ii) of the Rights in Technical Data and Com-
puter Software clause at DFARS 252.227-7013 and FAR 52.227-19.
THIS PUBLICATION IS PROVIDED “AS IS” WITHOUT WARRANTY OF ANY KIND,
EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE
IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTIULAR
PURPOSE, OR NON-INFRINGEMENT.
You can request Maxtor publications from your Maxtor Sales Representative or order them
directly from Maxtor.
Publication Number: Part Number: 000001931

Before You Begin
Thank you for your interest in Maxtors QuickView 400/500GB Serial ATA hard disk drives. This
manual provides technical information for OEM engineers and systems integrators regarding the
installation and use of Maxtor Serial ATA hard drives. Please do not remove or cover up Maxtor
factory-installed drive labels. They contain information required should the drive ever need
repair. Drive repair should be performed only at an authorized repair center. For repair informa-
tion, contact the Maxtor Product Support Center at 1-800-2MAXTOR.
CAUTION: Maxtor hard drives are precision products. Failure to follow these precautions and
guidelines outlined here may lead to product failure, damage and invalidation of all
warranties.
1BEFORE unpacking or handling a drive, take all proper electrostatic discharge (ESD)
precautions, including personnel and equipment grounding. Stand-alone drives are
sensitive to ESD damage.
2BEFORE removing drives from their packing material, allow them to reach room
temperature.
3 During handling, NEVER drop, jar, or bump a drive.
4 Once a drive is removed from the Maxtor shipping container, IMMEDIATELY secure
the drive through its mounting holes within a chassis. Otherwise, store the drive on a
padded, grounded, antistatic surface. NEVER stack hard drives. This may cause dam-
age to the drive.
Corporate Headquarters:
500 McCarthy Blvd.
Milpitas, California 95035
Tel: [phone]
Fax: [phone]

Table of Contents
Maxtor QuickView 400/500GB Serial ATA Hard Disk Drive i
Chapter 1
INTRODUCTION
1.1 AUDIENCE .................................................................................................. 1-1
1.2 MANUAL ORGANIZATION..................................................................... 1-1
1.3 TERMINOLOGY AND CONVENTIONS ................................................ 1-2
1.4 REFERENCES ............................................................................................. 1-3
Chapter 2
GENERAL DESCRIPTION
2.1 PRODUCT OVERVIEW ............................................................................ 2-1
2.2 KEY FEATURES.......................................................................................... 2-1
2.3 REGULATORY COMPLIANCE STANDARDS ....................................... 2-3
2.4 HARDWARE REQUIREMENTS .............................................................. 2-4
Chapter 3
INSTALLATION
3.1 SPACE REQUIREMENTS.......................................................................... 3-1
3.2 UNPACKING INSTRUCTIONS ............................................................... 3-2
3.3 Hardware Options.......................................................................................... 3-4
3.3.1 Serial ATA Interface Connector .............................................................3-4
3.3.2 Data Transfer Rates ................................................................................3-4
3.3.3 Serial ATA Bus Connector .....................................................................3-5
3.3.4 Adapter Board ........................................................................................3-5
3.4 ATA Bus Interface Connector (J1, Section C) ................................................ 3-8
3.5 MOUNTING................................................................................................ 3-8
3.5.1 Orientation ............................................................................................3-8
3.5.2 Clearance .............................................................................................3-11
3.5.3 Ventilation ...........................................................................................3-11
3.6 FOR SYSTEMS WITH AN ATA ADAPTER BOARD ............................ 3-12
3.6.1 Adapter Board Installation ....................................................................3-12
3.7 TECHNIQUES IN DRIVE CONFIGURATION..................................... 3-13
3.7.1 Operating System Limitations ...............................................................3-13
3.8 SYSTEM STARTUP AND OPERATION ................................................ 3-13
3.8.1 Big Drive Enabler (Software download) ...............................................3-13
3.8.2 To use the Maxtor Big Drive Enabler, ..................................................3-14
3.9 Logical Addressing Format Specifications...................................................... 3-14
Chapter 4
PRODUCT SPECIFICATIONS
4.1 Model Number and Capacity ......................................................................... 4-1
4.2 Drive Configuration....................................................................................... 4-1
4.3 Physical Dimensions ....................................................................................... 4-2
4.4 Power Requirements (Avg for 400GB)........................................................... 4-3
4.4.1 Power Requirements (Avg for 500GB) ..................................................4-3
4.4.2 Voltage Tolerance ..................................................................................4-3
4.5 Power Mode Definitions ................................................................................ 4-4

Table of Contents
ii Maxtor QuickView 400/500GB Serial ATA Hard Disk Drive
4.6 EPA Energy Star Compliance......................................................................... 4-4
4.7 Environmental Limits ..................................................................................... 4-5
4.8 Shock and Vibration....................................................................................... 4-6
4.9 Reliability Specifications................................................................................. 4-7
4.10 EMC/EMI..................................................................................................... 4-8
4.10.1 Radiated Electromagnetic Field Emissions - EMC Compliance .............4-8
4.10.2 Canadian Emissions Statement ...............................................................4-8
4.11 Safety Regulatory Compliance ....................................................................... 4-8
Chapter 5
SATA BUS INTERFACE AND ATA COMMANDS
5.1 INTRODUCTION ...................................................................................... 5-1
5.2 MECHANICAL INTERFACE..................................................................... 5-1
5.2.1 Signal Cable and Connector ...................................................................5-1
5.3 ELECTRICAL INTERFACE ....................................................................... 5-1
5.3.1 ATA Bus Interface .................................................................................5-1
5.3.1.1 Electrical Characteristics ..................................................... 5-1
5.4 REGISTER ADDRESS DECODING.......................................................... 5-1
5.5 COMMAND INTERFACE ......................................................................... 5-1
5.5.1 General Feature Set ................................................................................5-1
5.5.2 Supported Commands ............................................................................5-2
5.5.3 Identify Drive Command .......................................................................5-4
Chapter 6
SERVICE AND SUPPORT
6.1 GETTING HELP .......................................................................................... 6-1

List of Figures
Maxtor QuickView 400/500GB Serial ATA Hard Disk Drive iii
Figure 3-1 Mechanical Dimensions of the QuickView Serial ATA Hard Disk Drive ...........................3-1
Figure 3-2 20-Pack Shipping Container .............................................................................................3-3
Figure 3-3 Data Transfer Rate Jumper Pin Options ............................................................................3-4
Figure 3-4 The QuickView 400/500GB Serial ATA Interface Connector ..........................................3-5
Figure 3-5 Mounting Screw Clearance and Mounting Screw Locations ..............................................3-9
Figure 3-6 QuickView Serial ATA Mounting Dimensions ...............................................................3-10
Figure 3-7 Lengthwise Airflow Cooling ...........................................................................................3-12
Figure 3-8 Crosswise Airflow Cooling .............................................................................................3-12

List Of Tables
Maxtor QuickView 400/500GB Serial ATA Hard Disk Drive iv
Table 3-1 Device plug connector pin definition............................................................................3-6
Table 3-2 Logical Addressing Format........................................................................................... 3-14
Table 5-1 Supported Commands ..................................................................................................5-2
Table 5-2 Identify Drive Command Parameters............................................................................ 5-5

Introduction
Maxtor QuickView 400/500GB Serial ATA Hard Disk Drive 1-1
Chapter 1
INTRODUCTION
This chapter gives an overview of the contents of this manual, including the intended
audience, how the manual is organized, terminology, conventions, and references.
1.1 AUDIENCE
The QuickView 400/500 Serial ATA hard disk drive product manual is intended for
several audiences. These audiences will include: the end user, installers, developers,
consumer electronics and personal computer original equipment manufacturers (CE/
PC OEM), and distributors. This manual provides information about installation,
principles of operation, interface command implementation, service and support.
1.2 MANUAL ORGANIZATION
This manual is organized into the following chapters:
• Chapter 1 – Introduction
• Chapter 2 – General Description
• Chapter 3 – Installation
• Chapter 4 – Product Specifications
• Chapter 5 – SATA Bus Interface and ATA Commands
• Chapter 6 – Service and Support
• Appendix A – Breaking the 137-Gigabyte Storage Barrier

Introduction
1-2 Maxtor QuickView 400/500GB Serial ATA Hard Disk Drive
1.3 TERMINOLOGY AND CONVENTIONS
In the Glossary at the back of this manual, you can find definitions for many of the
terms used in this manual. In addition, the following abbreviations are used in this
manual:
• ASIC Application-Specific Integrated Circuit
• ATA Advanced Technology Attachment
• Bels sound power units
• bpi bits per inch
• DA Double Amplitude (represents pk-pk shaker displacement
• dB decibels
• dBA decibels, A weighted
• DPS Data Protection System
• ECC Error Correcting Code
• Gbit/s gigabits per second
•GB gigabyte
• G/rms root means square
•Hz hertz
• Kfci thousands of flux changes per inch
•KB kilobytes
• LSB Least Significant Bit
• mA milliamperes
• MB Megabytes (1 MB = 1,000,000 bytes when referring to disk
transfer rates or storage capacities and 1,048,576 bytes in all
other cases)
• Mb/s Megabits per second
• MB/s Megabytes per second
•MHz Megahertz
• ms milliseconds
• MSB Most Significant Bit
• mV millivolts
• ns nanoseconds
• PC Personal Computer
• SATA Serial ATA Interface
• tpi tracks per inch

Introduction
Maxtor QuickView 400/500GB Serial ATA Hard Disk Drive 1-3
• µs microseconds
•V Volts
The typographical and naming conventions used in this manual are listed below.
Conventions that are unique to a specific table appear in the notes that follow that
table.
Typographical Conventions:
•Names of Bits: Bit names are presented in initial capitals. An example
is the Host Software Reset bit.
•Commands: Interface commands are listed in all capitals. An example
is WRITE LONG.
•Register Names: Registers are given in this manual with initial capitals.
An example is the Alternate Status Register.
•Parameters: Parameters are given as initial capitals when spelled out,
and are given as all capitals when abbreviated. Examples are Prefetch
Enable (PE), and Cache Enable (CE).
•Hexadecimal Notation: The hexadecimal notation is given in 9-point
subscript form. An example is 30H.
•Signal Negation: A signal name that is defined as active low is listed
with a minus sign following the signal. An example is RD–.
•Messages: A message that is sent from the drive to the host is listed in
all capitals. An example is ILLEGAL COMMAND.
Naming Conventions:
•Host: In general, the system in which the drive resides is referred to as
the host.
•Computer Voice: This refers to items you type at the computer
keyboard. These items are listed in 10-point, all capitals, Courier font.
An example is FORMAT C:/S.
1.4 REFERENCES
For additional information about the SATA interface, refer to the latest revision of the
draft standard on the internet at http://www.t13.org/ using the link under “1532D
AT Attachment-7 with Packet Interface (ATA/ATAPI). For additional information
about the Serial ATA interface, refer to the latest specifications on the internet at
http://www.serialATA.org using the “specs and design guidelines” link.

General Description
Maxtor QuickView 400/500GB Serial ATA Hard Disk Drive 2-1
Chapter 2
GENERAL DESCRIPTION
Serial ATA is a high-speed link replacement for the Parallel ATA attachment of mass
storage devices. The serial link employed is a high-speed differential layer that utilizes
Gigabit technology and 8b/10b encoding. This chapter will provide you with an
overview of key features of the QuickView 400/500GB Serial ATA hard disk drive,
performance data, reliability, and versatility data. Performance and installation data are
provided in chapters 3 and 4 respectively.
2.1 PRODUCT OVERVIEW
Maxtor is the one of the industry leader’s in developing Serial ATA (SATA) and
providing SATA hard drives in volume.
Serial ATA provides faster data transfer speeds, more bandwidth, more potential
for speed increases in future generations and better data integrity. Serial ATA
hardware is smaller and more compact than traditional Parallel ATA componets.
A powerful command set and hot plug feature make SATA very attractive for
ATA RAID applications.
With a maximum external (burst) data transfer speed of 300MB per second, the
1.5Gb Serial ATA interface speed is doubled to maximize drive throughput for
future growth in drive transfer rates supporting data intensive environments. The
QuickView Serial ATA hard disk drive features an embedded hard disk drive
controller, and uses SATA commands to optimize system performance. Because
the drive manages media defects and error recovery internally, these operations
are fully transparent to the user.
The innovative design of the QuickView Serial ATA hard disk drive incorporates
leading edge technologies with transfer speeds up to 300MB/second, Advanced
Cache Management, Shock Protection System (SPS), Data Protection System (DPS),
and Quiet Drive Technology (QDT). These enhanced technologies enable Maxtor to
produce a family of high-performance, high-reliability drives.

General Description
2-2 Maxtor QuickView 400/500GB Serial ATA Hard Disk Drive
2.2 KEY FEATURES
The QuickView Serial ATA hard disk drive includes the following key features:
General
• Low profile, 1-inch height
• Emulation of IBM®PC AT®task file register, and all AT fixed disk commands
• Windows NT2000, XP, Server, and Media Center Edition certification
• Thin cables for easy routing and improved cooling
• 1 meter cable length for increased design and layout flexibility
• Connectors designed for blind mate and hot plug
• Reduced pin count to enable RAID scalability
• Point-to-Point host to device connection
•Lowvoltages
• Interface power control features
• Easy installation/configuration (plug/play,no jumpers, no external terminators)
• Command optimization
• Native Command Queuing using First Party DMA
Performance
• Average seek time of <12 ms
• 300MB/s interface data transfer rate
• Average rotational latency of 4.17 ms
• Serial ATA interface with transfer speeds up to 300MB per second
•16MBCachebuffer
• Look-ahead DisCache feature with continuous prefetch and WriteCache
write-buffering capabilities
• AutoTask Register update, Multi-block AutoRead, and Multi-block
AutoWrite features in a custom ASIC
• Read-on-arrival firmware
• Quadruple-burst ECC, and double burst ECC on-the-fly
• 1:1 interleave on read/write operations
• Adaptive cache segmentation
• 100% FDB (Fluid Dynamic Bearing Motors)

General Description
Maxtor QuickView 400/500GB Serial ATA Hard Disk Drive 2-3
Reliability
• 1.0 million hours mean time expected until failure (MTTF)
• Automatic retry on read errors
• S.M.A.R.T. 4 (Self-Monitoring, Analysis and Reporting Technology)
• Transparent media defect mapping
• High performance, in-line defective sector skipping
• Reassignment of defective sectors discovered in the field, without reformatting
• Data Protection System to verify drive integrity
• Quiet Drive Technology (QDT)
2.3 REGULATORY COMPLIANCE STANDARDS
Maxtor Corporation’s disk drive products meet all domestic and international product
safety regulatory compliance requirements. Maxtor’s disk drive products conform to
the following specifically marked Product Safety Standards:
• Underwriters Laboratories (UL) Standard 1950. This certificate is a
category certification pertaining to all 3.5-inch series drives models.
• Canadian Standards Association (CSA) Standard C.22.2 No. 1950. This
certificate is a category certification pertaining to all 3.5-inch series
drives models.
• TUV Rheinland Standard EN60 950. This certificate is a category
certification pertaining to all 3.5-inch series drives models.
• Korean EMC certifications are issued by Radio Research laboratory (RPL),
which is organized under the Ministry of Information and Communications
(MIC). EMC testing includes electromagnetic emissions (EMI) and
susceptibility (EMS). Certified equipment is labeled with the MIC mark and
certification number.
Product EMI/EMS Qualifications:
• CE Mark authorization is granted by TUV Rheinland in compliance
with our qualifying under EN 55022:1994 and EN 50082-1:1997.
• C-Tick Mark is an Australian authorization marked noted on Maxtor’s
disk drive products. The mark proves conformity to the regulatory
compliance document AS/NZS 3548: 1995 and BS EN 55022: 1995.
• Maxtor’s disk drives are designed as a separate subassembly that conforms to the
FCC Rules for Radiated and Conducted emissions, Part 15 Subpart J; Class B
when installed in a given computer system.
• Approval from Taiwan BSMI. Number: D33019

General Description
2-4 Maxtor QuickView 400/500GB Serial ATA Hard Disk Drive
2.4 HARDWARE REQUIREMENTS
The QuickView Serial ATA Serial ATA hard disk drive is compatible with the IBM
PC AT, and other computers that are compatible with the IBM PC AT. It connects
to the PC either by means of a third-partySATA adapter board, or by plugging a cable
from the drive directly into a PC motherboard that supplies SATA interface.

Installation
Maxtor QuickView 400/500GB Serial ATA Hard Disk Drive 3-1
Chapter 3
INSTALLATION
This chapter explains how to unpack, configure, mount, and connect the Maxtor
QuickView Serial ATA hard disk drive prior to operation. It also explains how to start
up, format, and operate the drive.
3.1 SPACE REQUIREMENTS
Figure 3-1 shows the external dimensions of the QuickView Serial ATA hard disk
drive. For more information please refer to Chapter 4 for product specifications.
Figure 3-1 Mechanical Dimensions of the QuickView Serial ATA Hard Disk Drive

Installation
3-2 Maxtor QuickView 400/500GB Serial ATA Hard Disk Drive
3.2 UNPACKING INSTRUCTIONS
1. Grounded wrist straps should be worn when opening the ESD bag.
2. Three layer runners should be installed on every table and bench where the
product is processed while still vulnerable to ESD.
3. Open the shipping container and remove the packing assembly that
contains the drive.
4. Remove the drive from the packing assembly.
5. Always handle the disk drive from the sides.
6. Do not touch the circuit board.
7. Never stack the disk drives on top of one another nor store them on their
sides.
8. When you are ready to install the drive, remove it from the ESD bag.
CAUTION: The maximum limits for physical shock can be exceeded if the
drive is not handled properly. Special care should be
taken not to bump or drop the drive. It is highly recommended
that QuickView Serial ATA Serial ATA drives are not stacked or
placed on any hard surface after they are unpacked. Such handling
could and will cause media damage.
CAUTION: During shipment and handling, the antistatic electrostatic dis-
charge (ESD) bag prevents electronic component
damage due to electrostatic discharge. To avoid accidental dam-
age to the drive, do not use a sharp instrument to open the ESD
bag and do not touch Printed Circuit Board components. Save
the packing materials for possible future use.

Installation
Maxtor QuickView 400/500GB Serial ATA Hard Disk Drive 3-3
Figure 3-2 20-Pack Shipping Container

Installation
3-4 Maxtor QuickView 400/500GB Serial ATA Hard Disk Drive
3.3 Hardware Options
3.3.1 Serial ATA Interface Connector
The Maxtor QuickView 400/500GB Serial ATA hard disk drive ships with 2 no
connect (NC) pins for the purpose of storing a jumper when not in use. For normal
operations, no action is necessary. However, if your motherboard does not support
the Gen. II (3Gbps) data rate, you will need to limit the data transfer rate by
transferring the jumper to the pins as shown in Figure 3-3 and Figure 3-4.
Figure 3-3 Data Transfer Rate Jumper Pin Options
Normal operation (3Gbps)
Limit Data Transfer Rate (1.5Gbps)

Installation
Maxtor QuickView 400/500GB Serial ATA Hard Disk Drive 3-5
Figure 3-4 The QuickView 400/500GB Serial ATA Interface Connector
3.3.2 Serial ATA Bus Connector
Some PC motherboards have a built in Serial ATA connector. These Serial ATA
connectors are compatible with QuickView Serial ATA hard disk drives. If the
motherboard has a Serial ATA connector, simply connect a 7 pin Serial ATA cable
between the drive and the motherboard. See Figure 3-4
3.3.3 Adapter Board
If you do not have a built-in Serial ATA interface connector, you must install a Serial
ATA adapter board and connecting cable to allow the drive to interface with your
system. Maxtor does not supply such an adapter board, but they are available from
several third-party vendors.
Please carefully read the instruction manual that comes with your adapter board to
ensure signal compatibility between the adapter board and the drive. Also, make sure
that the adapter board jumper settings are appropriate.
There are total of 7 pins in the signal segment and 15 pins in the power segment.
The pin definitions are shown in the following table (Table 3-1). Note that the pin
is numbered from the pin furthest from the power segment.