McDonald's C832 User manual

Clamshell Grill
Models C832 & C834
Place this chapter in the Grill section
of the Equipment Manual.
Manufactured exclusively for
McDonald's® by
Taylor Company
750 N. Blackhawk Blvd.
Rockton, IL 61072
McDonald's Hotline:
(877-435-7623)
[email protected]
Table of Contents
Introduction Page 1.....................................................
Safety Page 1..........................................................
Parts Identification/Function Page 4.......................................
Important to the Operator Page 15.........................................
Equipment Set Up Procedures Page 17.....................................
Menu Screens Page 21...................................................
Daily Cleaning Procedures Page 28........................................
Troubleshooting Guide Page 45............................................
Limited Warranty on Equipment Page 48....................................
Limited Warranty on Parts Page 50.........................................
Ordering/Service Information Page 53......................................
Non-Scheduled Maintenance Page 54......................................
System Set-up Page 54...................................................
Menu Items Page 59.....................................................
Auto Leveling Page 67....................................................
Warranty
Warranty information is contained in this Equipment Manual. Refer to the warranty information listed in the Limited
Warranty on Equipment and Limited Warranty on Parts sections and to the warranty classifications listed in the Parts
Identification/Function section when service is performed on your machine.
It is recommended that the operator take the necessary time to carefully read through the complete warranty information.
Thoroughly understand your warranty protection before you begin operation.
For any questions pertaining to the Taylor Warranty, please contact Taylor Company, Rockton, Illinois 61072.
This manual is for the exclusive use of licensees and employees of McDonald's Corporation.
E2010 McDonald's Corporation
All Rights Reserved
January, 2010 (Original Publication)
(Updated May, 2016)
EM SD11
Printed in
The United States of America

1
130826
INTRODUCTION
The Models C832 and C834 have two
independent upper platens. These grills
provide automatic leveling of the platens.
The grills are capable of cooking a variety of
products and feature two cooking options,
AUTO and MANUAL.
AUTO Option: The grills automatically detect
the product placed on the grill plate (menu
items that are cooked using the upper platen,
only) and set the appropriate cooking
parameters.
MANUAL Option: After the operator selects
the desired product to be cooked, the grills
automatically set the appropriate cooking
parameters.
These grills provide all the features of a flat
grill, as well as the advantages of two-sided
cooking.
All repairs must be performed by an
authorized Taylor service agent. The main
power supplies to the grill must be
disconnected prior to performing any repairs.
These grills are designed for indoor use
only.
Note: Only instructions originating from the
factory or its authorized translation
representative(s) are considered to be the
original set of instructions.
SAFETY
Always follow these safety precautions when
operating the grill:
DO NOT operate the grill without
reading this operator's manual. Failure to
comply may result in equipment damage or
personal injury. This manual should be kept in
a safe place for future reference.
This appliance is to be used only by
trained personnel. It is not intended for use by
children or people with reduced physical,
sensory, or mental capabilities, or lack of
experience and knowledge, unless given
supervision or instruction concerning the use
of the appliance by a person responsible for
their safety. Children should be supervised to
ensure that they do not play with the
appliance.
DO NOT install the unit in an area
where a water jet could be used. DO NOT use
a water jet to clean or rinse the grill. Failure to
follow this instruction may result in serious
electrical shock. In addition, water may collect
inside the grill and destroy electrical
components and cause injury from hot steam.
DO NOT operate the grill unless it is
properly grounded. Failure to comply may
result in equipment damage or personal injury.
This unit is provided with an equipotential
grounding lug that is to be properly attached to
the rear of the frame by the authorized
installer. The installation location is marked by
the equipotential bonding symbol (5021 of IEC
604171) on both the removable panel and the
equipment's frame.
SDO NOT operate the unit unless it is
properly grounded.
SDO NOT operate the unit with larger
fuses than specified on the data label.
SAll repairs must be performed by an
authorized Taylor service technician.
SThe main power supplies to the
machine must be disconnected prior to
performing any repairs.
SFor Cord Connected Units: Only Taylor
authorized service technicians or
licensed electricians may install a plug
or replacement cord on these units.

2
130826
SStationary appliances which are not
equipped with a power cord and a plug
or other device to disconnect the
appliance from the power source must
have an all-pole disconnecting device
with a contact gap of at least 3 mm
installed in the external installation.
SAppliances that are permanently
connected to fixed wiring and for which
leakage currents may exceed 10 mA,
particularly when disconnected or not
used for long periods, or during initial
installation, shall have protective
devices such as a GFI, to protect
against the leakage of current, installed
by the authorized personnel to the
local codes.
SSupply cords used with this unit shall
be oilresistant, sheathed flexible cable
not lighter than ordinary
polychloroprene or other equivalent
synthetic elastomersheathed cord
(Code designation 60245 IEC 57)
installed with the proper cord
anchorage to relieve conductors from
strain, including twisting, at the
terminals and protect the insulation of
the conductors from abrasion.
If the supply cord is damaged, it must
be replaced by an authorized Taylor
service technician in order to avoid a
hazard.
Failure to follow these instructions may result
in personal injury, equipment damage, or poor
grill performance.
WARNING: Improper installation, adjust
ment, alteration, service or maintenance
can cause property damage, injury or
death. Read the installation, operating
and maintenance instructions thoroughly
before installing or servicing this equip
ment.
SThis appliance must be isolated from
all combustible construction and
materials including, but not limited to;
walls, partitions, furniture, floors,
curtains, paper, boxes, and
decorations. Failure to comply may
result in fire and cause destruction and
severe injury.
FOR YOUR SAFETY
Do not store or use gasoline or other
flammable vapors or liquids in the vicinity
of this or any other appliance.
SDO NOT obstruct the ventilation
openings at the rear of this appliance.
SDO NOT obstruct the flow of air in and
around the grill.
SDO NOT operate the grill unless all
service panels and access doors are
attached with screws. Failure to comply
may result in personal injury from gas
or electrical components.
USE EXTREME CAUTION while
setting up, operating, and cleaning the grill.
Avoid coming in contact with the hot grill
surfaces or with the hot grease. Failure to
comply will result in burn injuries.

3
SThe grill must be placed on a level
surface.
STo ensure thorough cleaning, the grill
must be pulled away from the wall.
When returning the grill to its original
position, use extreme caution to
smoothly and slowly roll the grill
backward into place.
Failure to follow these instructions may cause
the grill to tip and can result in severe
equipment damage or personal injury.
NOTICE all warning labels that have
been attached to the grill to further point out
safety precautions to the operator.
HAZARD COMMUNICATION STANDARD
(HCS) - The procedure(s) in this manual
include the use of chemical products.
These chemical products will be
highlighted with bold faced letters followed
by the abbreviation (HCS) in the text
portion of the procedure. See the Hazard
Communication Standard (HCS) manual for
the appropriate Material Safety Data
Sheet(s) (MSDS).
This piece of equipment is made in America
and has American sizes on hardware. All
metric conversions are approximate and vary
in size.
NOISE LEVEL: Airborne noise emission does
not exceed 70 dB(A) when measured at a
distance of 1.0 meter from the surface of the
machine and at a height of 1.6 meters from
the floor.
These instructions are valid only if the country
code symbol appears on the appliance. If the
symbol does not appear on the appliance,
refer to the technical instructions which give
the necessary instructions for adapting the
appliance to the utilization conditions of that
country.
If the crossed out wheeled bin symbol
is affixed to this product, it signifies that this
product is compliant with the EU Directive as
well as other similar legislation in effect after
August 13, 2005. Therefore, it must be
collected separately after its use is completed,
and cannot be disposed as unsorted municipal
waste.
The user is responsible for returning the
product to the appropriate collection facility, as
specified by your local code.
For additional information regarding applicable
local laws, please contact the municipal facility
and/or local distributor.

4
100804
PARTS IDENTIFICATION/FUNCTION
C832 Exploded View (See Figure 1.)
ITEM PART NO. DESCRIPTION QTY. FUNCTION WARR.
CLASS
1 072967 Panel-Side Left 1Provides access to internal com
ponents for service and cleaning.
103
2 024298 Screw-10-32 X 3/8 23 Secures the panel to the frame. 000
3 X72962 Panel A.Side Left
(Upper)
1Provides access to internal com
ponents for service and cleaning.
103
4 X72951 Panel A.Back Service
(Upper)
1Provides access to internal com
ponents for service and cleaning.
103
5 X72958-SER
(Includes
5a-5e)
Panel A.Back Panel
(Lower)
1Provides access to internal com
ponents for service and cleaning.
Has a two speed fan connector
built into the panel.
103
5a 072959 Panel-Back Two Speed
Fan
1Provides access to internal com
ponents. Has a two speed fan
connector built into the panel.
103
5b 053889 Cap-Protective Plastic
7/8 THD
1Protects the plug on the end of
the back panel harness.
000
5c X74158 Harness A.-Back Pnl 1Connects to the internal harness
in the grill for the 2 speed fan.
103
5d 078327 Nut-Locking Conduit
1/2”
1Secures the back panel harness
connector to the panel.
000
5e 044823 Connector-Mate Lock 1Connects the back panel harness
to the internal wire harness.
103
6 X78330SER Kit A.Grease Shield 2Prevents grease migration. 103
6a 078329 Fastener-Snap 16 Fastens grease shields to rear
shroud of grill.
000
7 X72965 Panel A.Side Right
(Upper)
1Provides access to internal com
ponents for service and cleaning.
103
8 072968 PanelSide Right
(Lower)
1Provides access to internal com
ponents for service and cleaning.
103
9 078377 Caster5” 75/8 Stem 2Allows grill mobility. 103
10 073240 CasterGrill 5” Swivel
w/Lock
2Prevents grill movement. 103
11 X72491SER ControlDisplay 2 Controls all functions of the grill. 103
12 076989WP SwitchRockerDPST
10A (Fan Interlock)
1Activates power to the grill and the
exhaust fans.
103

5
101018
C832 Exploded View
ITEM PART NO. DESCRIPTION QTY. FUNCTION WARR.
CLASS
13 076012 ButtonOperatorBlack
(Standby)
2Activates the cook cycle, keeps
the upper platen in the closed po
sition, and displays the message
“STANDBY” on the control. When
pressed twice within five seconds,
the upper platen will automatically
lower into the Standby position.
000
14 076011 ButtonOperatorRed
(Raise)
2Cancels the Standby mode, raises
the upper platen, and deactivates
the Cook cycle.
000
Figure 1

6
101018
C832 Front View
ITEM PART NO. DESCRIPTION QTY. FUNCTION WARR.
CLASS
1 076989-WP Switch-Rocker-DPST
10A (Fan Interlock)
1Activates power to the grill and the
exhaust fans.
103
2 076011 Button-Operator-Red
(Raise)
2Cancels the Standby mode, raises
the upper platen, and deactivates
the Cook cycle.
000
3 076012 Button-Operator-Black
(Standby)
2Activates the cook cycle, keeps
the upper platen in the closed
position, and displays the
message “STANDBY” on the
control. When pressed twice
within five seconds, the upper
platen will automatically lower into
the Standby position.
000
4 X72491-SER Control-Display 2 Controls all functions of the grill. 103
Figure 2

7
C832 Right Side View
ITEM PART NO. DESCRIPTION QTY. FUNCTION WARR.
CLASS
1 072472 Handle-Platen 2 The handle sits solidly on the
lower cook surface when the
platen is lowered.
103
Figure 3

8
C832 Left Side View
ITEM PART NO. DESCRIPTION QTY. FUNCTION WARR.
CLASS
1 073129 Manifold A. 1Regulates air pressure for platen
operation.
103
Figure 4

9
100804
C834 Exploded View (See Figure 5.)
ITEM PART NO. DESCRIPTION QTY. FUNCTION WARR.
CLASS
1 074110 Panel-Side Left
(Lower)
1Provides access to internal com
ponents for service and cleaning.
103
2 024298 Screw-10-32 X 3/8 23 Secures the panel to the frame. 000
3 X74126 Panel A.Side Left
(Upper)
1Provides access to internal com
ponents for service and cleaning.
103
4 X72951 Panel A.Back Service
(Upper)
1Provides access to internal com
ponents for service and cleaning.
103
5 072959 Panel-Back Two Speed
Fan
1Provides access to internal com
ponents. Has a two speed fan
connector built into the panel.
103
6 X78330SER Kit A.Grease Shield 2Prevents grease migration. 103
6a 078329 Fastener-Snap 16 Fastens grease shields to rear
shroud of grill.
000
7 X74127 Panel A.Side Right
(Upper)
1Provides access to internal com
ponents for service and cleaning.
103
8 074111 PanelSide Right
(Lower)
1Provides access to internal com
ponents for service and cleaning.
103
9 078377 Caster5” 75/8 Stem 2Allows grill mobility. 103
10 073240 Caster5” 75/8 Stem
Locking
2Prevents grill movement. 103
11 X72491SER ControlDisplay 2 Controls all functions of the grill. 103
12 076989WP SwitchRockerDPST
10A (Fan Interlock)
1Activates power to the grill and the
exhaust fans.
103
13 076012 ButtonOperatorBlack
(Standby)
2Activates the cook cycle, keeps
the upper platen in the closed po
sition, and displays the message
“STANDBY” on the control. When
pressed twice within five seconds,
the upper platen will automatically
lower into the Standby position.
000
14 075288 GuardLens 2 Prevents accidental activation of
the Standby Button.
103

10
101018
C834 Exploded View
ITEM PART NO. DESCRIPTION QTY. FUNCTION WARR.
CLASS
15 076011 ButtonOperatorRed
(Raise)
2Cancels the Standby mode, raises
the upper platen, and deactivates
the Cook cycle.
000
16 075699SYM LabelControl Panel
International Symbols
1
Set
Visually describes the grill platen
functions for standard operation.
000
Figure 5

11
101018
C834 Front View
ITEM PART NO. DESCRIPTION QTY. FUNCTION WARR.
CLASS
1 076989-WP Switch-Rocker-DPST
10A (Fan Interlock)
1Activates power to the grill and the
exhaust fans.
103
2 076011 Button-Operator-Red
(Raise)
2Cancels the Standby mode, raises
the upper platen, and deactivates
the Cook cycle.
000
3 076012 Button-Operator-Black
(Standby)
2Activates the cook cycle, keeps
the upper platen in the closed
position, and displays the
message “STANDBY” on the
control. When pressed twice
within five seconds, the upper
platen will automatically lower into
the Standby position.
000
4 X72491-SER Control-Display 2 Controls all functions of the grill. 103
Figure 6

12
C834 Right Side View
ITEM PART NO. DESCRIPTION QTY. FUNCTION WARR.
CLASS
1 072472 Handle-Platen 2 The handle sits solidly on the
lower cook surface when the
platen is lowered.
103
Figure 7

13
C834 Left Side View
ITEM PART NO. DESCRIPTION QTY. FUNCTION WARR.
CLASS
1 073129 Manifold A. 1Regulates air pressure for platen
operation.
103
Figure 8

14
121102
Accessories
ITEM PART NO. DESCRIPTION QTY. FUNCTION WARR.
CLASS
1 073317 Sheet-Release
(Box of 6)
1Non-stick barrier used to protect
the upper platen.
000
2 076155 Rod-Release Material 2Slides through the loop in the
release material sheet.
103
3 072673 Clip-Release Material
w/Tab
8Secures the non-hemmed end of
the release sheet to the release
material bar.
000
*4 081432 Sheet-Lower Release
(Box of 12)
1Non-stick barrier used to protect
the lower cook surface.
000
*For grill markets using lower release sheet, only.
Figure 9

15
101018
IMPORTANT TO THE OPERATOR
Important to the Operator Exploded View (See Figure 10.)
ITEM DESCRIPTION FUNCTION
1Fan Interlock Switch This switch activates power to the grill and the exhaust fans.
2ON/OFF Key This key is used to turn the controller on and off to start a
preheating mode and to auto-gap the platen. The key must be
pressed and held for three seconds to activate, in order to
prevent unintended operation.
3AM/PM Key This key is used to toggle back and forth between the AM and PM
menu item lists.
4MANUAL/AUTO Key This key is used to toggle back and forth between the Manual
and Auto modes.
5Left Arrow Key This key is used to scroll through menu items when cooking in the
Manual mode. (Inactive in the Auto mode.)
6Down Arrow Key While in the Menu mode, this key is used to decrease a numerical
value and to scroll through the characters when entering a new
menu item or modifying an old one. (Inactive in the Auto mode.)
7OK Key This key is used to accept the information entered.
8Right Arrow Key This key is used to scroll through menu items when cooking in the
Manual mode. (Inactive in the Auto mode.)
9Up Arrow Key While in the Menu mode, this key is used to increase a numerical
value and to scroll through the characters when entering a new
menu item or modifying an old one. (Inactive in the Auto mode.)
10 Program Key This key is used to enter and exit the Programming mode.
11 Temperature Key When pressed and held for 3 seconds, this key will access the
Probe Calibration screen.
12 Cook Time Key This key is used to change the remove time of a specific menu
item. To change a specific cook time, the item must be selected in
the Manual mode. (Note: Press and hold the Cook Time key for
three seconds to activate.)
13 Liquid Crystal Display This screen displays menu options and information.

16
101018
Important to the Operator
Figure 10
Symbol Definitions
To better communicate in the International
arena, the words on many of our operator
keys have been replaced by symbols to
indicate their functions. Your Taylor equipment
is designed with these International symbols.
The following chart identifies the symbol
definitions.
= ON/OFF
= AM/PM
= PROGRAM
= TEMPERATURE
= TIME

17
EQUIPMENT SET-UP PROCEDURES
Installing Upper Platen Release Sheets
1. Slide the release material retention bar
through the loop in the release sheet.
(See Figure 11.)
Figure 11
2. Engage the material retention bar into the
hooks provided on the platen.
(See Figure 12.)
Figure 12
3. Center the release sheet on the bar. Pull
it tightly over the release material bar
located in the front of the platen. Secure
the sheet with two locking clips.
(See Figure 13.)
Figure 13
4. Carefully wrap the release sheet side
flaps over the cover rails and secure the
sheet with locking clips. (See Figure 14.)
Figure 14
IMPORTANT! Do not crease the release
sheet. This will greatly reduce the life
of the sheet.
5. Make sure the release sheets are tight
across the upper platen surface.
6. Repeat these steps for the other upper
platen.

18
121102
Installing Lower Release Sheets
(Grills Using Lower Release Sheets)
Note: The following steps pertain to grill
markets using lower release sheets, only. If
lower release sheets are not used, proceed to
“Start-Up of the Grill” on page 20.
WARNING! Upper release sheets
cannot be used on the lower grill surface. Poor
quality and potential food safety issues will
occur.
1. Clean the grill with a sanitizer-soaked grill
cloth to remove any debris on the grill.
(See Figure 15.)
Figure 15
2. Place the fan interlock switch in the ON
position. The controller will display the
message “OFF”. (See Figure 16.)
Figure 16
3. Press the key for 3 - 5 seconds. “AM
TOO COOL” and “AM FOLDED EGGS -
CLAM” will be displayed on the control
screen.
4. The screen will then display, “CLEAN
GRILL SURFACES,” followed by “CLOSE
PLATEN FOR AUTO LEVELING.”
5. Using a sundae spoon, distribute two level
spoonfuls of soy adhesion flakes over a
warm 3 ft. (1 m.) grill surface, allowing the
flakes to melt. (See Figure 17.)
Figure 17
6. Using a clean squeegee, spread the
flakes on the cooking zone.
(See Figure 18.)
Figure 18
7. Put on heat-resistant gloves.
(See Figure 19.)
Figure 19

19
121101
8. With the longest side of the lower release
sheet facing the back of the grill, hold the
release sheet about one inch from the
end of each side. Align the back edge of
the release sheet with the back splash
and the side edge of the grill.
(See Figure 20.)
Figure 20
9. Using the grill squeegee, gently squeegee
out air bubbles, making sure not to crease
or fold the release sheet. (See Figure 21.)
Figure 21
10. Repeat the last 2 steps for the other
half of the grill surface. The release
sheets will overlap about 1” (25 mm) in
the middle.
Note: When properly applied, the release
sheet will lay flat, with only a few small air
bubbles.
11. Press the Standby button to close the
platen. (See Figure 22.)
Figure 22
12. After the platen has closed, the grill will
start heating up to the proper
temperature. The control will display the
following message until the grill has
reached the proper temperature, ”TOO
COOL FOR AUTO LEVELING”.
13. When the grill has reached the proper
temperature, the screen will display,
“PLEASE WAIT FOR AUTO LEVELING”.
14. When the Auto Leveling is complete, the
upper platen will raise. The screen will
display the product that had been
selected.
The release sheet must be changed when:
SProduct sticks to the release sheet.
SCarbon builds up, causing problems in
taste or appearance.
SThere is a tear in the release sheet in
the cooking area.
SThe release material substance is worn
from the release sheet.
Note: Reverse the cooking side of the release
sheets on a daily basis.
Care of Release Sheets
SDO NOT fold or crease.
SDO NOT touch with any sharp object or
abrasive.
SDO NOT hose with hot water or soak in
water.
SDO NOT place under other objects.