MCZ RAY COMFORT AIR 8 M1 User manual

Instructions in English
SEALED PELLET STOVE
RAY COMFORT AIR 8 M1
RAY COMFORT AIR 8 UP! M1
PART 2 - OPERATION AND CLEANING
GBINSTALLATION GUIDE

II
TABLE OF CONTENTS
TABLE OF CONTENTS .................................................................................................. II
12FIRST IGNITION .....................................................................................................3
13SYSTEM REQUIREMENTS.........................................................................................4
14FIRST APP STARTUP AND ASSOCIATION WITH MCZ STOVES ......................................5
15STOVE ACCESSORY CONFIGURATION ........................................................................8
16EMERGENCY PANEL..............................................................................................10
18MANUAL CONFIGURATION ....................................................................................12
19APP FUNCTIONS...................................................................................................13
20BASIC SET SCREEN................................................................................................17
21OPERATION SCREEN .............................................................................................26
22ECO STOP.............................................................................................................27
23SLEEP..................................................................................................................28
24TIMER .................................................................................................................29
25SETTINGS MENU ..................................................................................................33
26ACTIVATE FEED SCREW .........................................................................................34
27RECIPES ..............................................................................................................35
28SUMMER/WINTER................................................................................................36
29TECHNICAL MENU ................................................................................................37
30SOFTWARE VERSION ............................................................................................39
31INFO MENU..........................................................................................................41
32SAFETY DEVICES ..................................................................................................42
33ALARMS ..............................................................................................................43
34RECOMMENDATIONS FOR SAFE USE.......................................................................49
35CLEANING ...........................................................................................................50
36TROUBLESHOOTING .............................................................................................60
37CIRCUIT BOARD ...................................................................................................63

3
12-FIRST IGNITION
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WARNINGS BEFORE IGNITION
GENERAL WARNINGS
Remove all parts that may burn from the brazier and the glass (manual, various adhesive labels or any polystyrene).
Check that the brazier is positioned correctly and rests properly on the base.
The rst ignition may not be successful as the feed screw is empty and does not always manage to load the brazier
with the required amount of pellets in time to light the ame.
CLEAR THE FAILED IGNITION ALARM FROM THE STOVE PANEL.
REMOVE THE PELLETS LEFT IN THE BRAZIER AND REPEAT THE IGNITION. (SEE “SAFETY DEVICES/ALARMS” PARAGRAPH)
If after repeated attempts, the ame fails to ignite, despite a regular ow of pellets, check the correct positioning of the brazier, which
must rest snugly against the slots. If no anomaly is found during this inspection, there may be a problem with the product components
or installation may not be correct.
REMOVE THE PELLETS FROM THE BRAZIER AND CONTACT AN AUTHORISED TECHNICIAN.
Do not touch the stove during the rst lighting, as it is during this phase that the paint sets. If you touch the paint,
you may expose the steel surface.
If necessary, touch up the paint with the spray can of the specic colour. (See“Pellet stove accessories”)
It is good practice to ensure eective ventilation in the room during the initial start-up, as the stove will emit some
smoke and smell of paint.
Do not stand close to the stove and, as mentioned, air the room. The smoke and smell of paint will disappear after about an hour of
operation, however, they are not harmful in any case.
The stove will be subject to expansion and contraction during the lighting and cooling down stages, and may therefore make slight
creaking noises.
This is absolutely normal as the structure is made of laminated steel and must not be considered a defect.
It is extremely important to make sure the stove does not reach high temperatures straight away, but to increase the temperature
gradually using low power at rst.
This will prevent damaging the ceramic or serpentine stone tiles, the welds and the steel structure.
DO NOT EXPECT HEATING EFFICIENCY IMMEDIATELY!!!

4
13-SYSTEM REQUIREMENTS
APP
The MCZ Maestro App is already available on the“Handheld remote control”accessory or will be available in various playstores.
STOVE
Equipped with MAESTRO system
OPERATION
For the utmost versatility of use, two Wi-Fi modules have been designed, supporting priority connection with your smartphone and/or
handheld remote control (optional).
The stove’s operation status, room temperature, operating parameters (such as ventilation, power, etc.) and any alarms may be checked
remotely.
Attention!
The App is already available in English on the “Handheld remote control” accessory as the language used on the
telephone is set by default. If the App is downloaded onto a personal smartphone, it similarly adopts the language
already in use on the phone. In either case, it is possible to open the “LANGUAGE” screen in the app and select the
desired language.

5
14-FIRST APP START-UP AND ASSOCIATION WITH MCZ STOVES
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The app lets you communicate with MCZ stoves using two technologies:
• home Wi-Fi
• remote Wi-Fi
HOME WI-FI
Point-to-point connection between the telephone and the stove, to communicate with the stove without relying on routers or internet
connections. This is possible when the telephone and stove are located nearby (we recommend max 5 metres). The range of action
depends on the characteristics of the walls and the conformation of the home.
REMOTE WI-FI
Connection between the app and stove using an internet connection. With this technology you can communicate with the stove from
anywhere. Near the stove there must be a Wi-Fi router providing an internet connection and the mobile phone in turn must have a data
connection.
The rst time you start the app without having congured any devices, the app opens displaying the“device list”screen.
There are two ways to associate MCZ devices:
• automatically
• manually

6
14-FIRST APP START-UP AND ASSOCIATION WITH MCZ STOVES
IMPORTANT!! Do not lose or remove the QR code from the stove. If the stove is reset and/or the smartphone and/or
handheld remote controlare changed, you must have the QR code and passwords available to congure the system.
AUTOMATIC MODE
The QR code and the passwords are located at the back of the stove and in the warranty.
Scan the QR code using the camera of the device (accessory or smartphone) and acquire it.
When the code is acknowledged, the app will ask you to enter an identication number for the stove (for example“living room stove”) to
easily identify the stove/s in the list of congured devices.
This will automatically congure the app to work with both homeWI-FI and remote WI-FI technology.
EXAMPLE OF QR AND PASSWORD LABEL

7
14-FIRST APP START-UP AND ASSOCIATION WITH MCZ STOVES
Technical Dept. - All rights reserved - Reproduction prohibited
MANUAL MODE
The QR code and the passwords are located at the back of the stove and in the warranty. In this case, the codes must be used.
If the stove cannot be congured using the QR code, it can be done using the DIRECT or REMOTE key.
To congure operation in HOME WI-FI mode, click on the“DIRECT”key and the“select device”screen opens.The stoves nearby are scanned;
select your stove and enter the password (located near the QR code at the top) and a stove identication name (for example“living room
stove”) to easily identify the stove/s in the list of congured devices.
To congure operation in REMOTE WI-FI mode, click on the“REMOTE”key and the“SELECT DEVICE”screen opens. Fill in all the elds with
the codes on the label (near the QR code at the bottom) and a stove identication name (for example“living room stove”) to easily identify
the stove/s in the list of congured devices.

8
15-STOVE ACCESSORY CONFIGURATION
Once the app has been congured, you can communicate with the stove in Home mode and also congure stove accessories from the app:
• REMOTEWI-FI module (if any)
• WI-FI temperature probe (not supplied)
In order to congure the accessories, the mobile phone must be near the accessories.
CONFIGURATION OF REMOTE WI-FI MODULE FROM MCZ MAESTRO APP
To do this connect to the stove in home mode through the app. From the“settings”/“basic settings”menu, select the congure accessories
item: if there are still accessories to be congured, the two keys can be selected.
click congure remote ------ a screen opens, displaying nearby Wi-Fi routers. Select the router providing internet connection and enter
the respective password. From now on, if the router provides a stable internet connection, it is possible to command the stove remotely.
Additional functions
Once the remote stove Wi-Fi module has been connected to the home router, every time the router is available, the remote stove Wi-Fi
module will reconnect automatically.
If the router is replaced or the password is changed, the remote stoveWi-Fi module will revert to conguration mode as it can no longer
connect.
TheWI-FI modules have an auto-reset mechanism.
REMOTE CONFIGURATION
T PROBE CONFIGURATION

9
15-STOVE ACCESSORY CONFIGURATION
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CONFIGURATION OF WI-FI TEMPERATURE PROBE FROM MCZ MAESTRO APP
TheWi-Fi temperature probe (ACCESSORY) is supplied without batteries. From when the batteries are inserted, the probe can be congured
within the next 5 minutes.Therefore insert the three AA batteries shortly before you are ready to proceed with the conguration.
So:
• insert the batteries
• connect to the stove through the app in home mode
• access the settings - basic settings - accessories menu selecting the congure accessories item
If the Wi-Fi temperature probe is available for conguration, the key can be selected, while if the key stays disabled check that the probe
batteries are charged, or check that the maximum available time has not elapsed.
In this case, remove the batteries and put them back in, or press the reset button by inserting a paper clip in the hole to the right of the
sensor dome. From this time on, the 5 minutes for conguration restart.
If the probe is ready for conguration click the key in the app screen, click T° probe conguration ------ the screen will show the stoves
with which the Wi-Fi probe can be associated; select your stove and enter the homeWi-Fi password (see QR code label).
Once the Wi-Fi probe is connected, you can congure the stove to use the remote sensor; to do this use the shortcut by clicking on the
temperature indicator at the top right of the app screen and select the“Wi-Fi probe” as the temperature input. Or from the setup menu
choose congure ambient input and select the“Wi-Fi probe”temperature input.
REMOTE CONFIGURATION
T PROBE CONFIGURATION
TEMPERATURE SENSOR

A
B
A
B
10
16-EMERGENCY PANEL
The control panel is under the left side panel.
LED“A”and button “B”can still be accessed with the cladding installed.
KEY
A - MULTICOLOUR LED
Green LED that indicates:
• Stove in OPERATION
Red LED that indicates:
• Stove OFF
Blue LED that indicates:
• Stove START-UP
Yellow LED that indicates:
• Stove cooling for SHUTDOWN
Flashing red LED that indicates:
• Stove in ALARM conditions
B - BUTTON - functions
Turns the product ON
Turns the product OFF
Changes the operating POWER:
• 1 beep = LOW
• 3 beeps = MEDIUM
• 5 beeps = HIGH
RESET ALARMS

11
16-EMERGENCY PANEL
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The emergency panel provides the following information:
• through a multicolour LED (A) it provides information about the stove status (o-starting-up-in operation-cooling for shutdown-in
error conditions)
• using the button (B) the following functions can be activated:
• if the product triggered an error ----- reset the error by pressing the key for more than 3 seconds
Attention! Alarms A01, A02, A03, A05 and A21 can only be reset from the panel and not from the app.
• if the product is o ------- switch it on (press the key for more than 3 seconds)
• if the product has completed the ignition procedure (green LED on), press the key (briey for 0.5 seconds) to change the power
according to this diagram:
• LOW ame power 1 and ventilation level 1
• MEDIUM ame power 3 and ventilation level 3
• HIGH ame power 5 and ventilation level 5
Every time the power is changed, a buzzer will indicate the selected power on the stove:
• 1 beep = LOW
• 3 beeps = MEDIUM
• 5 beeps = HIGH
If the product is running, switch it o by pressing the key for 3 seconds.
Attention!If the usererroneouslypressesthe button formorethan10secondswith the stoveo,it will automatically
place the stove in download mode to update the rmware (operation restricted to an authorised technician). This
way, the stove remains on standby, with an intermittent buzzer, for a USB key containing the rmware update. If a
USB key is not inserted, the stove exits this mode after 10 seconds.

12
18-MANUAL CONFIGURATION
If the remoteWi-Fi and temperature probe congurations do not work automatically, you must proceed with manual conguration.
MANUAL REMOTE WI-FI MODULE CONFIGURATION
From a mobile phone ->Wi-Fi settings menu,Wi-Fi is enabled from a mobile phone.
Search for“MCZ-RemoteService”from among the Wi-Fi networks available and connect to it (no password is required since it is an open
network).
Once connected to the following network, open the phone’s browser and enter the following address: 192.168.1.1.
A screen opens, displaying nearby Wi-Fi routers. Select the router providing internet connection and enter the respective password. From
now on, if the router provides a stable internet connection, it is possible to control the stove remotely.
Note: when the remote Wi-Fi module is congured correctly and connected to a router, the“MCZRemote Service”network disappears from
the list of availableWi-Fi networks.
MANUAL WI-FI TEMPERATURE PROBE CONFIGURATION
Once the 3 AA batteries are installed, the Wi-Fi temperature probe remains congurable for 5 minutes (ATTENTION! Only insert the
batteries just before proceeding with conguration).
Insert the batteries and start the procedure.
From a mobile phone ->Wi-Fi settings menu,Wi-Fi is enabled from a mobile phone.
Search for“MCZ-Sensor”from among theWi-Fi networks available and connect to it (no password is required since it is an open network).
Once connected to the following network, open the phone’s browser and enter the following address: 192.168.1.1.
A window opens that displays the stoves that can be associated with theWi-Fi probe. Select your stove and enter the Wi-Fi Home password
(on the QR code label)
Once the Wi-Fi probe is connected, you can congure the stove to use the remote sensor; to do so, open the MCZ MAESTRO APP, connect
to your previously congured stove, use the shortcut by clicking on the temperature indicator at the top right of the app screen and select
the“Wi-Fi probe”as the temperature input.
Or from the setup menu -> congure ambient input and select the“Wi-Fi probe”temperature input.
Notes: when the Wi-Fi temperature sensor has been congured correctly and connected to your MCZ stove, the “MCZ-Sensor” network
disappears from the list ofWi-Fi networks available.

13
19-APP FUNCTIONS
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Once the devices are congured, the App will automatically try to connect to the last device used. If connection is successful, the App will
display the“I/O”screen. It is possible to switch on and use all stove functions from here.
If it tries to connect to the last device connected and something goes wrong, the App will display the list of congured devices.
Click the device you want to connect to for connection.
When connected, the icon of a stove together with the name of the selected stove will be displayed.
It is now possible to access all stove functions.
I/O SCREEN
ON/OFF KEY
• START-UP
• SHUTDOWN

14
19-APP FUNCTIONS
HOME SCREEN
To access the AUTO and MAN functions screen, press the key shown in the image.
From this screen, it is possible to manage the operating mode:
• manual operation
• automatic operation
AUTOMATIC OPERATION
In automatic mode, it is possible to set the desired room temperature and ecostop function
MANUAL OPERATION
In manual mode, it is possible to set the ame power. The ecostop function is not available during manual operation.

15
19-APP FUNCTIONS
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FAN SCREEN
This screen manages the fan power of each single fan.
There are 5 power levels that can be set.
Each fan has the option of automatic operation and the option to switch o the fan
If the ventilation is set MANUALLY, the function which limits the maximum power of the stove according to the ventilation is enabled.
COMFORT AIR (3 FANS): maximum power level = total of the levels of ventilation/2.
AIR: maximum power level = twice the total of the levels of ventilation

16
19-APP FUNCTIONS
VENTILATION - SILENT FUNCTION SCREEN
The SILENT function allows the stove to operate at the minimum power throughout the night, with no room ventilation. This function is
only available in AUTO and MAN mode (not in TIMER mode). The function is enabled by pressing the silent mode key.
Once the function is activated, the ame power goes to 1 and the ventilation switches o within about 10 minutes.

17
20-BASIC SET SCREEN
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SET SCREEN
The SET menu includes:
• BASIC SETTINGS
• OPERATION
• SETTINGS
• TECHNICAL MENU
• SOFTWARE VERSION
• INFO
The following functions are available in the BASIC SETTINGS menu:
• LANGUAGE
• DATE AND TIME
• C°/F°
• ROOM INPUT
• WI-FI PROBE CONFIGURATION
• TONES ON/OFF
• LIST OF DEVICES
• ACCESSORIES

18
20-BASIC SET SCREEN
LANGUAGE SCREEN
The system displays the languages available when accessing the
LANGUAGE menu.
Select the desired language.
The key takes you back to the previous page.

19
20-BASIC SET SCREEN
Technical Dept. - All rights reserved - Reproduction prohibited
DATE AND TIME SCREEN
Press the DATE AND TIME key to access the screen to edit data. After setting
the data, press SAVE and exit the screen.

20
20-BASIC SET SCREEN
C°/F* SCREEN
It is possible to set the Centigrade or Fahrenheit temperature from this
screen.