MediaMatrix nTouch 180 User manual

nTouch 180 Hardware Manual
Version 1.7.1.0
July 23, 2014

ii Version 1.7.1.0 July 23, 2014
Copyright notice
The information contained in this manual is subject to change without notice. Peavey Electronics is not liable for
improper installation or configuration. The information contained herein is intended only as an aid to qualified
personnel in the design, installation and maintenance of engineered audio systems. The installing contractor or end
user is ultimately responsible for the successful implementation of these systems.
All creative content in this manual, including the layout, art design, content, photography, drawings, specifications
and all other intellectual property is Copyright © 2014 Peavey Electronics Corporation. All Rights Reserved. Features
& specifications subject to change without notice.
The ratc-server component is based in part on the work of the libwebsockets project: http://libwebsockets.org.
Prepared by Peavey Digital Research, 6 Elm Place, Eynsham, Oxford, OX29 4BD, UK.
Email:mmtechsuppo[email protected].
Scope
This guide describes how to physically install an nTouch 180, connect it to a network and specify basic settings, ready
to use it with NWare.

July 23, 2014 Version 1.7.1.0 iii
Contents
Chapter 1 Important safety instructions................................................................1
Safety warnings........................................................................................................................................2
Chapter 2 Before you start .....................................................................................5
Important network considerations ............................................................................................................6
Power outage and surge protection .........................................................................................................6
Warranty Registration...............................................................................................................................6
Technical Support.....................................................................................................................................6
Thank You! ...............................................................................................................................................7
Chapter 3 Introduction to nTouch 180 ..................................................................9
Description..............................................................................................................................................10
Features..................................................................................................................................................10
Applications ............................................................................................................................................10
Example set up.......................................................................................................................................11
nTouch 180 front panel...........................................................................................................................12
nTouch 180 rear .....................................................................................................................................13
nTouch 180 side.....................................................................................................................................13
Chapter 4 Installing the unit.................................................................................15
Before you start ......................................................................................................................................16
Unpacking the nTouch 180.....................................................................................................................16
Physical installation ................................................................................................................................16
DHCP versus static IP............................................................................................................................18
Connecting up the unit............................................................................................................................18
Chapter 5 Setting up the nTouch 180 unit ..........................................................21
Introduction.............................................................................................................................................22
Using the touch screen interface............................................................................................................23
Using the web interface..........................................................................................................................30
Chapter 6 Maintaining the nTouch 180 unit .......................................................47
Viewing hardware status information .....................................................................................................48
Viewing firmware status information.......................................................................................................48
Rebooting or shutting down the unit.......................................................................................................49
Adding entries to the log manually.........................................................................................................49
Restarting the ControlManager application............................................................................................49
Troubleshooting......................................................................................................................................50
Updating the firmware ............................................................................................................................50
Recovering the nTouch 180 unit if it stops functioning...........................................................................51
Using advanced recovery options ..........................................................................................................51
Warranty statement.................................................................................................53

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In This Chapter
Safety warnings.................................................................................................2
Chapter 1
Important safety instructions

Chapter 1 - Important safety instructions
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Safety warnings
Warning: When using electrical products, basic cautions should always be followed,
including the following:
1. Read these instructions.
2. Keep these instructions.
3. Heed all warnings.
4. Follow all instructions.
5. Do not use this apparatus near water.
6. Clean only with a dry cloth.
7. Do not block any of the ventilation openings. Install in accordance with manufacturer’s
instructions.
8. Do not install near any heat sources such as radiators, heat registers, stoves or other
apparatus (including amplifiers) that produce heat.
9. Do not defeat the safety purpose of the polarized or grounding-type plug. A polarized plug
has two blades with one wider than the other. A grounding type plug has two blades and a
third grounding plug. The wide blade or third prong is provided for your safety. If the
provided plug does not fit into your outlet, consult an electrician for replacement of the
obsolete outlet.
10. Protect the power cord from being walked on or pinched, particularly at plugs,
convenience receptacles, and the point they exit from the apparatus.
11. Only use attachments/accessories provided by the manufacturer.
12. Use only with a cart, stand, tripod, bracket, or table specified by the manufacturer, or sold
with the apparatus. When a cart is used, use caution when moving the cart/apparatus
combination to avoid injury from tip-over.
13. Unplug this apparatus during lightning storms or when unused for long periods of time.
14. Refer all servicing to qualified service personnel. Servicing is required when the apparatus
has been damaged in any way, such as power-supply cord or plug is damaged, liquid has
been spilled or objects have fallen into the apparatus, the apparatus has been exposed to
rain or moisture, does not operate normally, or has been dropped.
15. Never break off the ground pin. Write for our free booklet Shock Hazard and Grounding.
Connect only to a power supply of the type marked on the unit adjacent to the power
supply cord.
16. If this product is to be mounted in an equipment rack, rear support should be provided.
17. Note for UK only: If the colors of the wires in the mains lead of this unit do not
correspond with the terminals in your plug‚ proceed as follows:
a) The wire that is colored green and yellow must be connected to the terminal that is
marked by the letter E‚ the earth symbol‚
b) colored green or colored green and yellow.
c) The wire that is colored blue must be connected to the terminal that is marked with the
letter N or the color black.
d) The wire that is colored brown must be connected to the terminal that is marked with
the letter L or the color red.

nTouch 180 Hardware Manual
July 23, 2014 Version 1.7.1.0 3
18. This electrical apparatus should not be exposed to dripping or splashing and care should be
taken not to place objects containing liquids, such as vases, upon the apparatus.
19. The on/off switch in this unit does not break both sides of the primary mains. Hazardous
energy can be present inside the chassis when the on/off switch is in the off position. The
mains plug or appliance coupler is used as the disconnect device, the disconnect device
shall remain readily operable.
20. Exposure to extremely high noise levels may cause a permanent hearing loss. Individuals
vary considerably in susceptibility to noise-induced hearing loss, but nearly everyone will
lose some hearing if exposed to sufficiently intense noise for a sufficient time. The U.S.
Government’s Occupational Safety and Health Administration (OSHA) has specified the
following permissible noise level exposures:
Duration Per Day in Hours
Sound Level dBA, Slow
Response
8
90
6
92
4
95
3
97
2
100
1½
102
1
105
½
110
¼ or less
115
According to OSHA, any exposure in excess of the above permissible limits could result in
some hearing loss. Ear plugs or protectors to the ear canals or over the ears must be worn when
operating this amplification system in order to prevent a permanent hearing loss, if exposure is
in excess of the limits as set forth above. To ensure against potentially dangerous exposure to
high sound pressure levels, it is recommended that all persons exposed to equipment capable
of producing high sound pressure levels such as this amplification system be protected by
hearing protectors while this unit is in operation.
SAVE THESE INSTRUCTIONS!

July 23, 2014 Version 1.7.1.0 5
In This Chapter
Important network considerations.....................................................................6
Power outage and surge protection...................................................................6
Warranty Registration.......................................................................................6
Technical Support.............................................................................................6
Thank You!.......................................................................................................7
Chapter 2
Before you start

Chapter 2 - Before you start
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Important network considerations
This product is designed to operate on a network backbone or infrastructure. The
design, implementation and maintenance of this infrastructure is critical to correct
operation and performance of the product. Peavey Electronics Corp does not support
nor service network cabling, hubs, switches, patch bays, wall plates, connector
panels or any other type of network interconnect device. Please ensure that these
components and their associated installation techniques have been properly
designed and installed for audio and network applications.
Power outage and surge protection
We make the following recommendations for the power source:
Use an uninterruptable power supply (UPS) to protect against power outages.
Use a power surge protection device, such as a Surge-X (http://www.surgex.com). This
provides protection from destructive spikes, surges and inductive transients.
Warranty Registration
Please take afew minutes and fill out the warranty registration card. Although your warrantyis
valid without the registration, the information you provide with the form is crucial to our
support group. It enables us to provide better service and customer support, and to keep you
informed of new product updates.
Tip: Refer to the warranty statement at the rear of this manual for details of what your
warranty includes and what the limitations are.
Technical Support
When you require assistance with your product, you can get help from several sources. Apart
from the online Knowledge Center, there are many technical documents, white papers and
application notes on our website and on other websites on the Internet, covering subjects
including Python programming, SNMP and serial control.
If you cannot find the information you require, contact your dealer or distributor. If you are
still unable to solve the issue, you can contact us directly using the details below. MediaMatrix
has an extensive Technical Services Group that provides technical support, repair and
implementation services.
Peavey Electronics Corp.,
MediaMatrix Division,
5022 Hartley Peavey Drive,
Meridian, MS 39305, USA.
Phone: [phone]
Phone (toll free): 866.662.8750
Fax: [phone]
Website: http://mm.peavey.com (http://mm.peavey.com).

nTouch 180 Hardware Manual
July 23, 2014 Version 1.7.1.0 7
Thank You!
Thank you for purchasing this MediaMatrix product. It is designed to provide years of
trouble-free operation and high quality performance. We are confident that you will find this
product and other MediaMatrix products to be of the highest quality.

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In This Chapter
Description........................................................................................................10
Features.............................................................................................................10
Applications......................................................................................................10
Example set up..................................................................................................11
nTouch 180 front panel.....................................................................................12
nTouch 180 rear................................................................................................13
nTouch 180 side................................................................................................13
Chapter 3
Introduction to nTouch 180

Chapter 3 - Introduction to nTouch 180
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Description
nTouch 180 is a touch screen control panel for controlling MediaMatrix systems. The device
runs an embedded version of NWare Kiosk and allows the user to control a project designed in
NWare.
In addition to this functionality, nTouch 180 runs ControlManager application software.
ControlManager provides a platform for MediaMatrix control systems. It can be custom
configured to monitor and control multiple NWare projects, consisting of NIONs, CABs,
amplifiers, and other devices. Additionally, it can also monitor and control 3rd party devices
using SNMP and execute Python scripts.
nTouch 180 supports RATC and PASHA protocols, allowing you to interact with an NWare
project via an Ethernet or serial connection.
nTouch 180 provides several mounting options, including surface, panel, flush and general
VESA mounting.
Notes:
nTouch 180 units host projects for control and monitoring, but do not have any DSP
capability.
Using all the capabilities of nTouch 180 requires a firm understanding of NWare, SNMP
and Python scripting.
Features
Touch screen user interface
Runs Kiosk for control of NWare projects (hosted by the nTouch 180 or other
MediaMatrix devices on the network)
Supports SNMP, RATC, Python
Allows control using different protocols over Ethernet or serial connections
1.6G single core atom processor
Two serial ports
2 Gigabytes of media storage
Standard VESA mount
Easy connection and installation
Software upgradable from within NWare or via a USB stick
Low power requirements
Cost effective.
Applications
Conference rooms
Meeting rooms
Ballrooms
Hospitality and hotel meeting rooms
Paging systems
Entertainment systems

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Theater BOH (Back of House)
Bars and restaurants
Schools
Medical facilities
Institutional facilities
Municipal facilities
Courtrooms
Lecture halls
Presentation rooms.
Example set up
The diagram below shows a typical scenario where an nTouch 180 allows users to control a
number of amplifiers remotely. The project created in NWare on the laptop gives the Kiosk
users graphical controls for altering the volume, selecting an input source, or muting the audio
output, for example.
The nTouch 180 can also be used to monitor network devices, such a switches, via SNMP and
other protocols, and this information can then be made available to the system administrator.
The NION supplies audio to the amplifiers across the network, and complements the role of
the nTouch 180 in providing an overall audio management and networking solution.

Chapter 3 - Introduction to nTouch 180
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nTouch 180 front panel
Touch-sensitive screen
Color, touch-sensitive screen. Diagonal measurement is
approximately 7" (180mm).
The screen is designed to display NWare projects with buttons and
other controls large enough for the user to gesture using a finger or
stylus.
Power LED
Lit when the nTouch 180 is receiving power.

nTouch 180 Hardware Manual
July 23, 2014 Version 1.7.1.0 13
nTouch 180 rear
VESA bracket mounting
hole
The four holes are used to fix the nTouch 180 to a VESA bracket
using the supplied screws.
nTouch 180 side

Chapter 3 - Introduction to nTouch 180
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Power connector socket
12V DC power connector.
On/off switch
Switches the unit on and off.
Note: Settings in the BIOS will power up the unit automatically
as soon as it receives power.
Serial ports
Male DB-9 connectors for RS-232 serial communications.
Ethernet ports 0 and 1
Standard RJ-45 connector that accepts a network data cable for
data transport to/from the internal network interface. A
connection is required to one of the two Ethernet ports.
Note: The unit does not support Power over Ethernet.
USB ports
For connecting a USB stick for unit recovery.
Reset button
Performs a hard reboot of the nTouch 180.

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In This Chapter
Before you start.................................................................................................16
Unpacking the nTouch 180...............................................................................16
Physical installation..........................................................................................16
DHCP versus static IP.......................................................................................18
Connecting up the unit......................................................................................18
Chapter 4
Installing the unit

Chapter 4 - Installing the unit
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Before you start
Before you start the installation, it is important to consider the implications for your network
and power supply system. The infrastructure must be designed and installed correctly, in order
to provide reliable and error-free performance.
Unpacking the nTouch 180
1. Remove the unit from its packaging.
The LCD screen has a protective plastic cover attached to it. Only remove this
cover after the unit has been properly installed. The cover helps protect the screen
during the installation process.
2. Remove all the other items from the packaging.
3. Check that you have all the items listed below:
nTouch 180
Power adapter with cable
IEC power supply cord
Blue USB stick labeled MediaMatrix for system recovery
Blue touch screen pen
User literature package.
If any of these items are missing, please contact your Authorized Peavey MediaMatrix
contractor/dealer.
4. Retain the packaging. It must be used if the unit is transported for any reason.
Physical installation
There are several ways to mount the device:
Into a wall, using an in-wall mounting kit
Onto a wall
Into a panel
Onto an arm
Into a rack.
Read the remainder of this section and then refer to the instructions provided with your
mounting device in order to complete the installation procedure.
The unit uses a standard 75mm VESA mount. Ensure that you use an appropriate bracket and
appropriate screws for this type and size of mount.