Medion E27401 User manual

68.6 CM/27“ALL-IN-ONE PC
E27401
User Manual

Contents
Information about these Operating Instructions........................................... 5
Explanation of Symbols......................................................................................5
Proper Use............................................................................................................6
Simplified EU Declaration of Conformity......................................................... 7
Information on Trademarks............................................................................ 8
Safety Instructions .......................................................................................... 8
Dangers for children and people with reduced ability to operate
electronics ............................................................................................................8
Operational Safety ..............................................................................................9
Never Carry Out Repairs Yourself .................................................................... 11
Setup Location .................................................................................................... 11
Environmental Requirements..........................................................................12
Power Supply .....................................................................................................13
Cabling.................................................................................................................14
Protecting the Display .......................................................................................15
Data Backup........................................................................................................15
Ergonomics ........................................................................................................ 16
Included with your all in one PC.................................................................... 17
Unpacking ......................................................................................................18
Mounting the Base .........................................................................................18
Overview and Device Parts ............................................................................19
Front View........................................................................................................... 19
Rear View............................................................................................................20
Bottom View........................................................................................................21
Power Supply .................................................................................................22
On/Off Button..................................................................................................... 22
Preparation for Starting-Up...........................................................................22
Starting the all in one PC .................................................................................. 23
AC Power........................................................................................................ 24
Power Management (Power Options)...........................................................25
Energy Saving Tips............................................................................................ 25
Sound System ................................................................................................ 26
Contents
3

Network Operation ....................................................................................... 26
Network Connection.........................................................................................26
Wi-Fi (Wireless Network)...................................................................................26
Bluetooth®.........................................................................................................28
Airplane Mode....................................................................................................28
USB Port .............................................................................................................29
Securing your all in one PC ........................................................................... 29
Password Setting (Power-on) .........................................................................29
Resetting the all in one PC to its factory settings......................................... 30
UEFI Configuration.......................................................................................... 31
Executing the UEFI Firmware Configuration ..................................................31
FAQs – Frequently Asked Questions ...............................................................32
Customer Service............................................................................................33
What To Do in Case of Hardware Problems ...................................................33
Find the Cause .................................................................................................. 33
Do You Need More Help? ..................................................................................33
Driver Support....................................................................................................33
Transport ............................................................................................................34
Cleaning and Maintenance..............................................................................34
Storage when not in use..................................................................................35
Upgrading/Modifying and Repair ................................................................ 35
Notes for Service Technicians ..........................................................................35
Disposal ......................................................................................................... 36
Information on Display Errors ...................................................................... 36
European EN ISO 9241-307 Class II Standard..................................................36
Technical Specifications................................................................................. 38
Information on WLAN/Bluetooth®..................................................................40
Service Information........................................................................................ 41
Legal Notice ................................................................................................... 42
Privacy statement ......................................................................................... 42
Index.............................................................................................................. 44
Contents
4

Information about these Operating Instructions
Thank you for choosing our product. We hope you enjoy using it.
Read the safety instructions and all other instructions carefully before
using the device for the first time. Note the warnings on the device and in
the operating instructions.
Always keep the operating instructions close to hand. If you sell the device
or give it away, please ensure that you also pass on these operating
instructions. They are an essential component of the product.
Explanation of Symbols
If a block of text is marked with one of the warning symbols listed below, the hazard
described in that text must be avoided to prevent the potential consequences
described there from occurring.
DANGER!
This signal word indicates a hazard with a high level of risk which, if not avoided, will
result in death or serious injury.
WARNING!
This signal word indicates a hazard with a medium level of risk which, if not avoided,
could result in death or serious injury.
NOTICE!
This signal word warns of possible damage to property.
This symbol gives you useful additional information on assembly or
operation.
Products that feature this symbol meet the requirements of the EC
directives.
Information about these Operating Instructions
5

Due to the 5 GHz frequency range of the used wireless LAN solution,
use in EU countries is only permitted inside buildings.
Indoor use
Devices with this symbol are only suitable for use indoors.
Fig. A
Fig. B
Polarity symbols
On devices with barrel connectors, these symbols indicate the
polarity of the plug. There are two variants for the polarity: either the
inner contact is positive and the outer contact is negative (Fig. A) or
the inner contact is negative and the outer contact is positive (Fig. B).
Symbol for direct current
Symbol for alternating current
This symbol means that the packaging and/or device contains lithium
batteries or rechargeable batteries.
Proper Use
This device is designed for the use, management and editing of
electronic documents and multimedia content, as well as for digital
communication. The device is intended for private use only and not
for industrial/commercial use.
Please note that we shall not be liable in cases of improper use:
• Do not modify the device without our consent and use only
spare parts and accessories which we have supplied or
approved.
• Follow all instructions in this manual, especially the safety
information. Any other use is deemed improper and can cause
personal injury or damage to the product.
• Do not use the device in extreme environmental conditions.
Information about these Operating Instructions
6

Simplified EU Declaration of Conformity
Hereby, MEDION AG declares that the radio equipment type E27401 (MD 63825) is in
compliance with Directive 2014/53/EU.
The full text of the EU declaration of conformity is available at the following internet
address: www.medion.com/conformity.
Use is only permitted inside buildings in all EU countries due to the 5 GHz frequency
band of the inbuilt Wireless LAN solution.
AT BE BG CZ DK
EE FR DE IS IE
IT EL ES CY LV
LI LT LU HU MT
NL NO PL PT RO
SI SK TR FI SE
CH UK(NI) HR
AT = Austria, BE = Belgium, BG = Bulgaria, CZ = Czech Republic, DK = Denmark,
EE = Estonia, FR = France, DE = Germany, IS = Iceland, IE = Ireland, IT = Italy,
EL = Greece, ES = Spain, CY = Cyprus, LV = Latvia, LI = Liechtenstein, LT = Lithuania,
LU = Luxembourg, HU = Hungary, MT = Malta, NL = Netherlands, NO = Norway,
PL = Poland, PT = Portugal, RO = Romania, SI = Slovenia, SK = Slovakia, TR = Turkey,
FI = Finland, SE = Sweden, CH = Switzerland, UK(NI) = Northern Ireland, HR = Croatia
Simplified EU Declaration of Conformity
7

Information on Trademarks
Windows® is a registered trademark of Microsoft®. Intel®, the Intel® logo, Intel
Inside®, Intel Core®, Ultrabook™ and Core Inside® are trademarks of the Intel®
Corporation in the USA and other countries.
AMD, the AMD arrow logo, Ryzen, Radeon, Vega and combinations thereof are
trademarks of Advanced Micro Devices, Inc. in the USA and/or in other countries.
The HDMI logo and High-Definition Multimedia Interface are registered trademarks of
HDMI Licensing LLC.
The Bluetooth® word mark and logos are registered trademarks of Bluetooth SIG, Inc.
and are used by MEDION under licence.
The USB™ word mark and logos are registered trademarks of USB Implementers
Forum, Inc. and are used by MEDION under licence.
DolbyTM is a registered trademark of Dolby Laboratories.
Other trademarks and brand names are the property of the respective owner.
Safety Instructions
Dangers for children and people with reduced ability to
operate electronics
This device may be used by children over the age of 8 and by
persons with limited physical, sensory or mental abilities or by
those without experience and knowledge, if they are supervised or
have been instructed in the safe use of the device and understand
the ensuing dangers.
− Children should be supervised to ensure that they do not play
with the device.
− Cleaning and user maintenance must not be carried out by
children unless they are supervised.
− Keep the device and accessories out of reach of children.
Information on Trademarks
8

DANGER!
Risk of suffocation!
Packaging film can be swallowed or used improperly. Therefore,
there is a risk of suffocation!
− Keep packaging material such as plastic film or plastic bags
away from children.
WARNING!
Impairment to hearing!
Listening through earphones or headphones at excessive volume
levels, as well as changes to the basic settings of the equaliser,
drivers, software or operating system generates excessive acoustic
pressure and can lead to loss of hearing.
− Before pressing play, set the volume to the lowest setting.
− Start playback and increase the volume to a comfortable level.
Operational Safety
Please read this section carefully and follow all instructions given.
The instructions will help you to operate the all in one PC reliably
and increase its service life.
Liquids penetrating the device may impair the electrical
safety of the product.
− Avoid exposing the device to water droplets or spray and do
not place anything containing water, e.g. vases, on or near the
device.
− Do not pour any fluids into the device.
− In order to avoid any damage to the device, ensure that the
plug contacts do not come into contact with water under any
circumstances. If this should occur, it is imperative that the plug
contacts are dried thoroughly before the device is used again.
Safety Instructions
9

In case of open housing / AC adapter / battery there is a danger
of electric shock or fire.
− Never open the housing of the device, battery or AC adapter!
− Never use the device when the casing is open.
− Never manipulate the mains adapter or live components!
DANGER!
Danger of electric shock!
There is a risk of electric shock or fire if the mains adapter is open!
− Never open the housing of the device, battery or AC adapter!
− Never use the device when the casing is open.
− Never manipulate the mains adapter or live components!
The slots and openings on the device are for ventilation
purposes.
− Do not cover these openings, as this could cause the device to
overheat or even catch fire.
− Do not insert anything into the device through the slots and
openings. This could result in an electric shock or even ignite a
fire which will damage your device.
Should the below occur, switch the device off immediately/
do not switch the device on, disconnect the mains plug and
contact customer services if:
• unusual noises can be heard coming from the mains adapter or
the all in one PC, or you notice smoke rising from the all in one
PC or mains adapter.
• the AC adapter or the attached power cable or plug is burnt or
damaged.
− Replace faulty mains cables/mains adaptors only with
original parts. These parts should not be repaired under any
circumstances.
Safety Instructions
10

• the device housing is damaged or liquid has penetrated into
the device.
− Have the device inspected by customer services. Otherwise, it
may not be possible to operate the device safely. There may be
a risk of electric shock!
Never Carry Out Repairs Yourself
WARNING!
Risk of electric shock!
There is a risk of electric shock if repairs are not carried out by
qualified personnel.
− Never try to open or repair the product yourself!
− In the event of a fault, please contact the Service Centre or an
approved repair specialist.
Setup Location
• The all in one PC may only be used indoors (due to the use of 5
GHz Wi-Fi technology).
• Do not use the device in areas where there is a risk of
explosion such as tank farms, fuel storage depots or areas in
which solvents are processed.It is also not permitted to use
this device in those areas where the air is polluted with fine
particles (e.g. flour dust or sawdust).
• Keep your all in one PC and all connected devices away from
moisture and avoid dust, heat, fire and direct sunlight.
Non-compliance with these instructions can lead to faults or
damage to the all in one PC.
• Do not use the all in one PC outdoors because external
elements, such as rain, snow, etc., could damage it.
Safety Instructions
11

• Set up and operate all components on a stable, level and
vibration-free surface to prevent the all in one PC from falling
down.
• Maintain a distance of at least one metre from sources of
high-frequency and magnetic interference (TV sets, speakers,
mobile phones, DECT telephones, etc.) in order to avoid
malfunctions and data loss.
• Do not operate the all in one PC or power adaptor for long
periods on your lap or any other body part as the heat
dissipation on the underside can result in uncomfortable
overheating.
• This device is not suitable for use with VDU workstations.
Environmental Requirements
• The all in one PC is most reliably operated at an ambient
temperature between 5°C (+41°F) and 30°C (+86°F) and
at a relative humidity between 20% and 80% (without
condensation).
• When switched off, the all in one PC can be stored for up to
four weeks at temperatures between 0°C (+32°F) and 60°C
(+140°F). In the event of storage for a longer period, the
all in one PC can be stored between 0°C (+32°F) and 25°C
(+77°F), although storage at 20°C (+68°F) ± 5°C (+41°F) is
recommended.
• During a thunderstorm unplug the AC adapter from the wall
outlet. For extra safety, we recommend using an overvoltage
protection device (surge protector) to prevent the all in one
PC from sustaining damage as a result of power surges or
lightning strikes.
Safety Instructions
12

NOTICE!
Risk of damage!
Large changes in temperature or fluctuations in humidity can cause
moisture build up within the all in one PC due to condensation. This
can cause an electrical short circuit.
− After transporting the all in one PC, wait until the device has
reached room temperature before switching it on.
Power Supply
WARNING!
Risk of electric shock!
Do not open the housing of the AC adapter. There is a risk of electric
shock when the housing is open. It does not contain any parts
requiring maintenance.
− Do not open the housing of the AC adapter.
− Do not cover the mains adapter.
− Never touch the mains adapter with wet hands.
• The wall outlet must always be close to the all in one PC and
easily accessible.
• To disconnect the power supply from your all in one PC (via the
AC adapter), switch off the power point and pull the mains plug
from the power outlet. Do not pull on the cable to avoid damage.
As long as the power adapter is connected to the mains, it will
always consume a small amount of power.
• Plug the all in one PC’s AC adapter into AC 100 – 240 V~ 50/60Hz.
earthed sockets only. If you are not sure about the power
supply at the set-up location, please ask your electricity supplier.
Safety Instructions
13

• For extra safety, we recommend using an overvoltage
protection device (surge protector) to prevent your all in one
PC from sustaining damage as a result of power surges or
lightning strikes.
• The only devices which may be connected to the device
are those which meet the requirements defined in the
safety standard for audio, video or information technology
equipment.
NOTICE!
Risk of damage!
Unsuitable mains adapters may cause damage to the product.
− Only use this device and accompanying AC adapter with each
other.
Cabling
− Position the cables so that they cannot be stepped on or might
cause a risk for tripping.
− To avoid damaging the cables, do not place any objects on them.
− Do not connect peripheral devices – such as keyboards, mouse
and monitor, etc. – when the all in one PC is switched on to
avoid damage to the all in one PC or the devices. Some devices
may also be connected while the computer is running. This
is generally the case for devices with a USB connection. In all
cases, observe the relevant operating instructions.
− Maintain a distance of at least one metre from sources of
high-frequency and magnetic interference (TV sets, speakers,
mobile phones, DECT telephones, etc.) in order to avoid
malfunctions and data loss.
− Please note that only shielded cables that are shorter than
3metres may be connected to the external interfaces of this all
in one PC.
Safety Instructions
14

− Do not exchange the supplied cable for another one. Use only
the supplied cable as this cable has been extensively tested in
our laboratory.
− In addition, when connecting your peripherals only use the
connecting cables supplied with those devices.
− Ensure that all connection cables are connected to their
corresponding peripheral device to avoid any interference
radiation.
− Remove any unnecessary cables from your all in one PC to
avoid possible interference.
Protecting the Display
The display is the most sensitive component part of the device as it
consists of thin glass.
The display can break if subjected to too much stress.
− Do not allow any objects to drop onto the display.
− Do not place any objects on the display.
− Do not scratch the display with your fingernails or hard objects.
− Always hold the display firmly by the middle when folding it
back, adjusting the position and closing it.
− If the screen breaks, there is a danger of injury. If this happens,
pick up the shattered pieces wearing protective gloves and
send them to your service centre for professional disposal.
Finally, wash your hands with soap, as the pieces may have
been contaminated with chemicals.
− Avoid contact between the display and hard objects (e.g.
buttons, wristwatch).
Data Backup
Back up your data on external storage media before each update. We do
not accept any liability for claims for compensation arising from loss of
data or any consequential loss or damage.
Safety Instructions
15

Ergonomics
Avoid dazzle, reflections and a light-dark contrast that is too strong in
order to protect your eyes.
The all in one PC should never be placed next to a window because this is the
brightest part of the room in daylight. This brightness can make it more difficult for
the eyes to adjust to the darker display. The all in one PC should always be positioned
so that the direction of vision is parallel to the window front.
Setting up the all in one PC with your back to the window is incorrect as reflections
from the bright window on the screen will then be unavoidable. A position looking
onto the window is also incorrect as the contrast between the dark screen and the
bright daylight can cause problems for the eyes to adjust and result in problems.
The parallel line of vision should also be maintained in relation to artificial lighting
equipment.
In other words, the same criteria and principles apply where the workspace is
illuminated with artificial light. Where space restrictions make it impossible to set up
the screen as described, then correct positioning (rotating, tilting) of the all in one PC/
screen can prevent dazzling, reflections and excessive bright-dark contrast, etc. In
many cases, an improvement can also be achieved by using slats or vertical blinds on
the windows, partition walls or by changing the artificial lighting equipment.
Take regular breaks when working at your all in one PC to prevent
tenseness and fatigue.
Sitting for a long time without changing position can be uncomfortable. Correct
posture is very important for minimising the risks of physical problems or damage.
90°
40 - 45°
50 - 60 cm
46 - 55 cm
66 - 71 cm
Safety Instructions
16

• In general – change your position frequently (around every 20-30 minutes)
and take regular breaks to avoid tiredness.
• Back – when sitting at your workstation, your back must be supported by your
chair’s backrest, which must be upright or angled slightly back.
• Arms – your arms and elbows should be relaxed and loose. Your elbows should
be close to your body. Hold your forearms and hands roughly parallel to the
floor.
• Wrists – when working with the keyboard, mouse or trackball, your wrists
should be stretched out and not bent at an angle of more than 10°, where
possible. Make sure that your wrists are not resting on the table edge itself.
• Legs – your thighs should be horizontal or angled slightly down. Your lower
legs should form an angle with your thighs of approximately 90°. Your feet
should be resting flat on the floor. Use a foot rest if you need one, but first make
sure that your seat height has been adjusted correctly.
• Head – your head should be upright or bent very slightly forward. Do not work
with your head or upper body twisted.
As you work, the top edge of the monitor should be at eye level or very slightly
lower. The distance between the monitor and the person viewing it depends on
individual requirements. Distances between 50 and 70cm are commonly used.
Included with your all in one PC
DANGER!
Risk of suffocation!
Packaging material is not a toy!
There is a risk of suffocation if plastic packaging is swallowed or
used inappropriately!
− Keep packaging material, e.g. plastic film or bags, away from
children.
− Check your purchase to ensure all items are included and contact us within 14
days of purchase if anything is missing.
− If there is any damage, please also contact our Service Department.
Included with your all in one PC
17

With the product you have purchased you have received:
• all in one PC
• Base with screw
• AC adapter
• Wireless keyboard and mouse set
• Instruction Manual
• Warranty documents
Unpacking
− Choose a suitable place to set up the device before unpacking it.
− Remove all the packaging material.
− Please keep the packaging material in a safe place and only use this to transport
the all in one PC.
The surfaces of the device are covered in protective film to prevent
scratching during production and transport. Remove the film once the
device has been set up properly and before you use it.
Mounting the Base
Before using the all in one PC, mount the base as follows:
1) Place the all in one PC on a soft surface with the monitor face down.
2) Fold up the stand a little as shown.
3) Screw the base onto the stand with the screw and tighten the screw
hand-tight.
13
(similar picture)
Unpacking
18

Overview and Device Parts
Front View
A
1
2
5
4
5
3
(similar picture)
Overview and Device Parts
19

1Webcam LED
2Webcam and “Private mode” slider
closes or releases the webcam
3Microphone
4Display
5Operating Indicator
Rear View
B6 7
8
9
10
11
12
(similar picture)
Overview and Device Parts
20

6LAN Port (RJ-45)
7HDMI Connector
8USB Ports 2.0
9USB Ports 3.1 (type A)
10 Microphone
11 Headphone / Loudspeaker
12 DC In
Bottom View
C
13
(similar picture)
13 Power ON/OFF
Overview and Device Parts
21