Medion E27401 User manual

68.6 cm / 27"All in one PC
Instruction Manual

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Table of Content
1. Information about these operating instructions ...................................... 4
1.1. Explanation of Symbols ...................................................................................... 4
1.2. Proper Use................................................................................................................ 6
2. Declaration of Conformity .......................................................................... 6
2.1. Information on WLAN.......................................................................................... 7
3. Information on trademarks ........................................................................ 8
4. Safety Instructions ...................................................................................... 8
4.1. Dangers for children and people with reduced ability to operate
electronics................................................................................................................ 8
4.2. Operational Safety................................................................................................ 9
4.3. Never carry out repairs yourself.....................................................................10
4.4. Setup Location .....................................................................................................11
4.5. Environmental Requirements.........................................................................11
4.6. Power Supply .......................................................................................................12
4.7. Cabling....................................................................................................................13
4.8. Protecting the Display ......................................................................................14
4.9. Data backup..........................................................................................................14
4.10. Ergonomics............................................................................................................15
5. Unpacking .................................................................................................. 16
6. Included with your all in one PC............................................................... 17
7. Mounting the Base .................................................................................... 17
8. Views and Description of the Controls..................................................... 18
8.1. Front View ..............................................................................................................18
8.2. Rear View................................................................................................................19
8.3. Bottom View..........................................................................................................20
9. Power Supply ............................................................................................. 20
9.1. On/Off Switch.......................................................................................................20
10. Preparation for Starting-Up...................................................................... 20
10.1. Starting the all in one PC..................................................................................21
11. AC Power .................................................................................................... 22
12. Power Management (Power Options) ...................................................... 22
12.1. Energy Saving Tips..............................................................................................22
13. Sound System ............................................................................................ 23
13.1. External Audio Connections ...........................................................................23
14. Network Operation.................................................................................... 23
14.1. Network Connection..........................................................................................23
14.2. Wi-Fi (Wireless Network)...................................................................................23
14.3. Bluetooth® .............................................................................................................24
14.4. Airplane Mode......................................................................................................24

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15. USB Port ..................................................................................................... 25
16. Securing Your all in one PC ....................................................................... 25
16.1. Password Setting (Power-on)..........................................................................25
17. Resetting the all in one PC to its Factory Settings .................................. 26
17.1. System recovery with PowerRecover (optional)......................................26
17.2. System Restore with Windows Recovery Options...................................27
18. UEFI Configuration .................................................................................... 28
18.1. Executing the UEFI Configuration.................................................................28
19. FAQs – Frequently Asked Questions ........................................................ 29
20. Customer Service....................................................................................... 30
20.1. What To Do in Case of Hardware Problems ..............................................30
20.2. Find the Cause .....................................................................................................30
20.3. Do You Need More Help? .................................................................................30
20.4. Driver Support......................................................................................................30
20.5. Transport................................................................................................................31
20.6. Cleaning and maintenance .............................................................................31
20.7. Storage when not in use...................................................................................32
21. Upgrading/Modifying and Repair............................................................ 32
21.1. Notes for Service Technicians .........................................................................32
22. Disposal...................................................................................................... 33
23. Information on display errors................................................................... 33
23.1. European EN ISO 9241-307 Class II Standard............................................33
24. Service information................................................................................... 35
25. Legal Notice................................................................................................ 36
26. Privacy statement...................................................................................... 36
27. Index ........................................................................................................... 37

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1. Information about these operating
instructions
Thank you for choosing our product. We hope you enjoy using it.
Read the safety instructions and all other instructions carefully before
using the device for the first time. Note the warnings on the device and
in the operating instructions.
Always keep the operating instructions close to hand. If you sell the device or give it
away, please ensure that you also pass on these operating instructions. They are an
essential component of the product.
1.1. Explanation of Symbols
If a block of text is marked with one of the warning symbols listed below, the hazard
described in that text must be avoided to prevent the potential consequences
described there from occurring.
DANGER!
Warning of immediate risk of fatal injury!
WARNING!
Warning: danger of electric shock!
WARNING!
Warning: possible mortal danger and/or serious
irreversible injuries!
WARNING!
Warning: danger due to excessive volume!
CAUTION!
Warning: possible light or moderate injuries!
NOTICE!
Please follow the guidelines to avoid property
damage.

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Additional information on using the device.
Please follow the guidelines in the operating instructions.
• Bullet point/information on operating steps and results
`Tasks to be performed
Declaration of conformity (see section ‘Declaration of
conformity’): Products that feature this symbol meet the
requirements of the EC directives.
Due to the 5 GHz frequency range of the used wireless LAN
solution, use in EU countries is only permitted inside buildings.
Indoor use
Devices with this symbol are only suitable for use indoors.
Fig. A
Fig. B
Polarity symbols
On devices with barrel connectors, these symbols indicate the
polarity of the plug. There are two variants for the polarity:
either the inner contact is positive and the outer contact is
negative (Fig. A) or the inner contact is negative and the outer
contact is positive (Fig. B).

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1.2. Proper Use
This device is designed for the use, management and editing
of electronic documents and multimedia content, as well as for
digital communication. The device is intended for private use
only and not for industrial/commercial use.
Please note that we shall not be liable in cases of improper use:
• Do not modify the device without our consent and use
only spare parts and accessories which we have supplied or
approved.
• Follow all instructions in this manual, especially the safety
information. Any other use is deemed improper and can
cause personal injury or damage to the product.
• Do not use the device in extreme environmental conditions.
2. Declaration of Conformity
MEDION AG hereby declares that this product conforms with the essential
requirements and the remaining relevant regulations:
• RE Directive 2014/53/EU
• Ecodesign Directive 2009/125/EC (and Ecodesign Regulation 2019/1782)
• RoHS Directive 2011/65/EU
Full declarations of conformity are available at www.medion.com/conformity.
Should your device work with a network connection in the 5 GHz frequency range
of the inbuilt wireless LAN solution, use in EU countries (see table) is only permitted
inside buildings.
Make sure you always comply with the law in the country of use.

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AT BE BG CZ DK
EE FR DE IS IE
IT EL ES CY LV
LI LT LU HU MT
NL NO PL PT RO
SI SK TR FI SE
CH UK HR
AT = Austria, BE = Belgium, CZ = Czech Republic, DK = Denmark, EE = Estonia,
FR = France, DE = Germany, IS = Iceland, IE = Ireland, IT = Italy, EL = Greece,
ES = Spain, CY = Cyprus, LV = Latvia, LT = Lithuania, LU = Luxembourg,
HU = Hungary, MT = Malta, NL = Netherlands, NO = Norway, PL = Poland,
PT = Portugal, RO = Romania, SI = Slovenia, SK = Slovakia, TR = Turkey, FI = Finland,
SE = Sweden, CH = Switzerland, UK = United Kingdom, HR = Croatia
2.1. Information on WLAN
Frequency range: 2.4 GHz/5 GHz
Wi-Fi standard: 802.11 a/b/g/n/ac
Encryption: WEP/WPA/WPA2
Frequency range/MHz Channel Max. transmission power/
dBm
WLAN 2,4 Ghz 2400 - 2483,5 1 - 13 < 20
WLAN 5 Ghz 5150 - 5250 36 - 48 < 23
WLAN 5 Ghz 5250 - 5350 52 - 64 < 23
WLAN 5 Ghz 5470 - 5725 100 - 140 < 30
WLAN 5 Ghz 5735 - 5835 149 - 165 -- (if available < 14)

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3. Information on trademarks
Windows® is a registered trademark of Microsoft®. Intel, the Intel Logo, Intel Inside,
Intel Core, device, and Core Inside are trademarks of Intel Corporation in the U.S.
and/or other countries (optional).
AMD, the AMD arrow logo, Ryzen, Radeon, Vega and combinations thereof are
trademarks of Advanced Micro Devices, Inc. in the USA and/or in other countries
(optional).
The HDMI logo and High-Definition Multimedia Interface are registered trademarks
of HDMI Licensing LLC.
The Bluetooth® word mark and logos are registered trademarks of Bluetooth SIG,
Inc. and are used by Lenovo/MEDION under licence.
Other trademarks and brand names are the property of the respective owner.
4. Safety Instructions
4.1. Dangers for children and people with reduced
ability to operate electronics
This device may be used by children over the age of 8 and by
persons with limited physical, sensory or mental abilities or by
those without experience and knowledge, if they are supervised
or have been instructed in the safe use of the device and
understand the ensuing dangers.
• Children should be supervised to ensure that they do not play
with the device.
• Cleaning and user maintenance must not be carried out by
children unless they are supervised.
• Keep the device and accessories out of reach of children.
DANGER!
Risk of suffocation!
Packaging material is not a toy!
Packaging film can be swallowed or used improperly.
Therefore, there is a risk of suffocation!
`Keep packaging material such as plastic film or
plastic bags away from children.

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WARNING!
Impairment to hearing!
Listening through earphones or headphones at
excessive volume levels, as well as changes to the basic
settings of the equaliser, drivers, software or operating
system generates excessive acoustic pressure and can
lead to damage or loss of hearing.
`Before pressing play, set the volume to the lowest setting.
`Start playback and increase the volume to a
comfortable level.
4.2. Operational Safety
Please read this section carefully and follow all instructions given.
The instructions will help you to operate the all in one PC reliably
and increase its service life.
Liquids penetrating the device may impair the electrical
safety of the product.
`Avoid exposing the device to water droplets or spray and do
not place anything containing water, e.g. vases, on or near the
device.
`Do not pour any fluids into the device.
`In order to avoid any damage to the device, ensure that the
plug contacts do not come into contact with water under any
circumstances. If this should occur, it is imperative that the plug
contacts are dried thoroughly before the device is used again.
DANGER!
Danger of electric shock!
There is a risk of electric shock or fire if the mains
adapter is open!
`Never open the housing of the device or the mains
adapter!
`Never operate the device if the housing is open.
`Never tamper with the mains adapter or live parts!

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The slots and openings on the device are for ventilation
purposes.
`Do not cover these openings, as this could cause the device
to overheat or even catch fire.
`Do not insert anything into the device through the slots and
openings. This could result in an electric shock or even ignite a
fire which will damage your device.
Should the below occur, switch the device off immediately/
do not switch the device on, disconnect the mains plug and
contact customer services if:
• unusual noises can be heard coming from the mains adapter
or the all in one PC, or you notice smoke rising from the all in
one PC or mains adapter.
• the AC adapter or the attached power cable or plug is burnt
or damaged.
`Replace faulty mains cables/mains adaptors only with
original parts. These parts should not be repaired under any
circumstances.
• the device housing is damaged or liquid has penetrated into
the device.
`Have the device inspected by customer services. Otherwise,
it may not be possible to operate the device safely. There may
be a risk of electric shock!
4.3. Never carry out repairs yourself
CAUTION!
Risk of electric shock!
There is a risk of electric shock if repairs are not carried
out by qualified personnel!
`Never open the housing of the all in one PC or the
mains adapter!
`In the event of a fault, please contact the Service
Centre or an approved repair specialist.