MedRx UltraVac+ User manual

OPERATING INSTRUCTIONS
Hearing Instrument Restoration System
www.medrx-usa.com

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Thank you for choosing the MedRx UltraVac+. We feel
we have designed
a product that best fits the needs of
today’s professional
hearing health care provider. The
MedRx UltraVac+ greatly
enhances the level of service
you can provide to your
patients in today’s competitive
market.
As with all of our products, MedRx is pleased to provide the
top notch service and support that you have come to
expect. Our associates constantly strive to see that every
effort is put forth in satisfying your needs and requests.
I can assure you we will not waiver from this objective
as we move into the future. We are aware of what
has
made us one of our industry’s leading equipment
suppliers: QUALITY, VALUE, SUPPORT AND SERVICE.
Please accept my sincere thanks for your confidence in
MedRx products and service.
Ron Buck,
President

UltraVac+ Manual •UVP-I-MULVAC-1
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TABLE OF CONTENTS
Controls and Components ................................... 6
Basic Operation ................................................. 6
Recommended Procedure.................................... 7
Drying Chamber ................................................ 8
Change Drying Chamber Filter ............................. 8
Vacuum Wand .....................................................8
Pressure Wand ....................................................9
Care and Maintenance ........................................ 9
Troubleshooting Guide ...................................... 12
Limited Warranty ...............................................13
Specifications .................................................. 14
www.medrx-usa.com
1200 Starkey Rd. #105, Largo FL 33771
Toll Free: [phone] •[phone]
Fax: [phone] •Email: [e-mail]

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CONTROLS AND COMPONENTS
Your UltraVac+ System Includes:
•UltraVac+ Base Unit
•Pressure Wand with Hose
•Vacuum Wand with Hose and Filter
•Drying Chamber Cup
•6 Vacuum Wand Tips
•Operator Instruction Manual
•Cleaning Tool Kit
See back cover for details
The cord attachment and fuse are located on the rear panel of
the unit. The front panel of the UltraVac+ is divided into two
sections: Pressure Wand and Vacuum/Drying Chamber. The
operation of each section is explained in detail in the
appropriate section of this manual.
 Caution: This product is designed for use on hearing aids.
DO NOT USE ON THE HUMAN EAR.
 Caution: To avoid the risk of electrical shock or serious injury
do not remove the white cover of this equipment. Service should
be performed by factory trained and authorized personnel.
BASIC OPERATION
The UltraVac+ was designed to give dispensers and technicians
a
functional tool for repairing, restoring and maintaining hearing
aids.
It is easy to use which makes it ideal for those who may
be just getting started and powerful enough for the demands of
the most
experienced technician. The display panel indicates the
vacuum level of the Drying Chamber and time remaining during
use. The functions and applications for this product are:
Vacuum Wand - Used to extract ear wax and debris from
receiver tubes, microphone tubes, vents and battery
compartments.
Pressure Function - Used to blow air through the
pressure
wand and to clear clogged cleaning tips.
Drying Chamber - Displaces moisture trapped within a
hearing aid.

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The system is powered by the switch on the back of the unit.
The operation of each function is explained
later in this
manual. We recommend the system be turned off
when not in
use for extended periods of time (especially overnight).
The function switch on the front panel is labeled to easily indicate
which feature is being used. The Drying
Chamber and Vacuum
Wand cannot be used simultaneously. By
turning on one of
these functions, the other will automatically be
turned off.
RECOMMENDED PROCEDURE
We recommend you follow the restoration steps listed below to
get the maximum benefit from the UltraVac+.
Hearing Instrument Evaluation - It is good practice to
examine the instrument for obvious defects and discuss with
your patient any concerns they have with the operation of the
aid. Counsel patient on what you will be doing to improve or
correct the problem. If possible, test the condition of the
battery and if it is weak or dead, replace it. If the aid is dead
(or damaged), have the patient acknowledge this before
proceeding.
Remove Visible Wax - Using the cleaning tool kit provided
with the UltraVac+, clean any large, visible accumulation of
cerumen from the instrument.
Drying Chamber - Place it in the Drying chamber to displace
and evacuate moisture vapor from within the aid.
Vacuum Wand - Use the Vacuum Wand to remove wax and
debris from the receiver tube, microphone inlet and battery
compartment. It is a good practice to do this even if you do
not see any debris. Many of the component failures in an aid
are caused by accumulation of micro-particles of debris.
Pressure Function - Use this function to clear obstructed
vacuum needle tips and to blow debris from vent tracks and
battery compartments.

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DRYING CHAMBER
To use the Drying Chamber, place the hearing aid (including
earmold if BTE) on the pad and cover it with the vacuum cup. You
can place two ITE’s or one BTE with mold in the chamber at a
time. Put the WAND/CHAMBER switch to the CHAMBER setting.
Press the START switch. Press firmly on the vacuum cup to ensure a
good
seal. The approximate vacuum level in the chamber will be
indicated on the display panel.
As the pump runs, it displaces moisture vapor from inside the
hearing aid. Make sure the chamber cup is centered on the pad.
Again, it may be necessary to apply light pressure on the top of
the cup to attain a proper vacuum. This is very important for the
DRYING CHAMBER to work properly. A CHECK VACUUM message
will appear if a proper seal is not attained.
The pump will automatically turn off at the end of the cycle. A
message “TOGGLE TO VENT” will appear on the display. Move the
WAND/CHAMBER switch to the WAND position to release the
vacuum. Remove the hearing aid(s) from the chamber upon
completion.
The cycle can be ended prior to the 4 minute timer by pressing the
STOP switch. Then, the chamber can be vented as described above,
or the re-started, with the time remaining on the display.
Moving the WAND/CHAMBER switch to the WAND position during
chamber operation will vent the chamber and turn the pump off.
Press START to resume wand operation.
CHANGE DRYING CHAMBER FILTER
When significant discoloration is visible, change the Drying Chamber
Filter. Using tweezers grab and pull filter to remove. Place two or three
dots of Elmer's All Purpose Glue on the edge of new filter. Use
tweezers to insert the glued filter. NOTE: Too much glue will clog
the fabric.
VACUUM WAND
To activate the Vacuum Wand, press the WAND/CHAMBER switch
to the WAND setting, press the START switch.
The unit will now
provide a continuous suction to the Vacuum
Wand. Use the
wand to vacuum ear wax and debris from the
receiver tube,
microphone inlet, vent and battery compartment of
the aid. If the

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drying chamber was in use when moving the switch to the
WAND setting, it will be necessary to press START again to
restart the pump. Choose the appropriate vacuum tip which will
allow you to insert
it into tube openings, vents and
compartments. Care should be
taken so the tubes or
components are not pushed in or dislodged. Press the STOP
switch when finished.
DO NOT OPERATE THE VACUUM WAND WITHOUT THE
FILTER ASSEMBLY.
PRESSURE WAND
The Pressure Wand is active at the same time as the Vacuum
wand. Press START to turn the pump on and press STOP when
finished. If a tip on the vacuum wand is clogged, move it to the
Pressure Wand and turn the pump on. If the vacuum tip
cannot be cleared using the
pressure function, turn the unit
off and remove the tip from the
wand. A specially designed tool
(marked with red) for cleaning
vacuum tips is included in the
enclosed tool kit.
The wand assembly can be removed from the coupling on the
base unit by pushing in the retaining ring and gently pulling on
the tubing. To reinstall, simply insert the tubing back into the coupler.
CARE AND MAINTENANCE
The UltraVac+ has been engineered to provide years of
trouble-free service. There are no field serviceable components
inside the cabinet.
Changing the Filter - The particulate filter has been located on
the Vacuum Wand for ease of service. It should be replaced
when significant amounts of debris are visible. To replace
the filter, grip the end cap of the filter and rotate it to the
left, then pull. Change the filter element and rubber O-ring
with a new one. Replace the end cap and rotate it to the right.
The filter must be in place for the Vacuum Wand to
operate properly. You must use the same type of filter and
O-ring or the performance of the vacuum will be affected.
Should condensation develop in the particulate filter of Vacuum Wand
tube, run the system for 10 minutes to remove.

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Cleaning - To keep your UltraVac+ looking brand new, wipe
the cabinet and control panel with a soft cloth. Stubborn stains
may be removed by using a cloth moistened with water and
mild detergent. Do not allow debris or fluid to enter the
Drying Chamber air inlet port.
Cleaning the Wand - Unscrew the white luer and the Orange
adapter from the filter body. Use cotton tipped applicators to
remove wax and debris from inside the wand body. If using water or
alcohol to flush the body, ensure inside is dry. Screw the
white luer back on.
Recommended Procedures for Cleaning & Disinfection
of UltraVac+ tips
Contaminated UltraVac+ cleaning tips should be clearly
identified and kept separate from clean tips. The contaminated
tips should be wiped clean using either of the acceptable cleaning
agents (see below). Cleaning removes soil and body materials (e.g.
blood, organic soils) and must occur as an integral first step before
re-use.
1. Gather all equipment, cleaning solutions and materials
required to clean the patient care devices.
2. WASH hands and put on gloves prior to cleaning the
devices. Personal protective equipment should be changed
if torn or soiled. Use protective eyewear during the
cleaning procedure.
3. Visible or gross soil present and/or blood or body fluid
spills must be removed prior to cleaning.
4. Clean all surfaces of the patient care equipment or devices.
To ensure that cross contamination does not occur
use clean cloths or sealed Alcohol swabs for each device
to be cleaned. If using an open bucket system,
ensure that solutions do not become contaminated
(NO DOUBLE DIPPING). Allow surfaces to remain wet
for 30 seconds to achieve the 30-second Broad-Spectrum
Sanitizing claim.
5. Connect the tips to a 20cc or larger syringe and flush with
the chosen cleaning solution a minimum of five (5) times
(at least 100 ml total), thereby cleaning the interior of the
tips. Immerse the flushed tips in a container of cleaning
solution for 20 minutes, then allow to dry after blowing out
any retained solution with air. To disinfect other surfaces,

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reapply the cleaning solution and allow surfaces to
remain wet for five (5) minutes to achieve the Bactericidal,
General Virucide, Fungicidal and Tuberculocidal claim.
6. Soiled rags should be placed in a bag for laundering.
Disposable cloths should be disposed as regular waste in
garbage bags.
7. Remove and discard gloves, WASH hands.
Wand, Hose and Filter Cleaning
1. Every week, remove the Hose and Wand assembly from
the UltraVac+ and unscrew the Luer fitting and black
hose barb from the wand. A 5/16” end-wrench is needed
for the hose barb. Clean the wand interior with long
cotton tip applicators and alcohol. Clean the exterior
with Alcohol Swabs. Immerse the hose in a bath of
alcohol for 10 to 20 minutes, lowering one end first to
remove all the air from the hose. The drying cup and
chamber bottom may be cleaned with Alcohol Swabs.
After air drying, run the system for 10 minutes and
one drying chamber cycle to remove any residual
alcohol. The drying chamber filter is located in the center
of the black rubber chamber base.
2. We usually recommend changing the two filters when visible
discoloration and particles are present. Alternatively,
changing them every month will be a good schedule.
Acceptable Cleaning Agents
1. Isopropyl Alcohol – 70% by volume (preferred)
2. Hydrogen Peroxide (HP) disinfectant – 3%
Precautions for Transport
When transporting the UltraVac+, use the system’s original
packing case or similar packaging. Care must be taken to
protect it from shock and mishandling.

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TROUBLESHOOTING GUIDE
SYMPTOM REMEDY
Won’t come on.
Vacuum Wand not
working.
Drying Chamber
not working.
-Check fuse located on rear panel.
-Call for service.
-Check that the Drying Chamber
switch is in the Vacuum Wand
setting.
-Check to make sure hose is
connected properly in panel.
-Check to make sure filter is
properly attached and not blocked.
-Check to make sure tips on either
hose are not
blocked, use the
pressure function
to clear tip.
-Call for service.
-Ensure that the switch is in the
CHAMBER position.
-Check to make sure vacuum cup
does not leak around pad or has
any cracks.
-Call for service. 888-392-1234
 Caution: To avoid the risk of electrical shock or serious injury
do not remove the white cover of this equipment. Service should
be performed by factory trained and authorized personnel.

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LIMITED WARRANTY
MedRx, Inc warrants this product to be free from defects in material and
workmanship for one year from the time of purchase. If this system fails to perform
as specified during this period, the purchaser is responsible for calling MedRx at
[phone] or [phone]. The company's representative will advise the
owner to either return specific components or the entire system to:
MedRx, Inc.
1200 Starkey Road #105
Largo, FL 33771 USA
MedRx will repair or replace any defective devices, fully test the system and/or
components and ship the system promptly back to the owner. There is no cost for the
repair or return shipping, provided the system is one year old or less and has not
been misused, abused or damaged. Such damage includes, but is not limited to,
dropping, exposure to excessive heat greater than 100ºF and water/liquid damage.
Repair or replacement of the system as provided under this warranty is the sole and
exclusive remedy of the purchaser. MedRx shall not be liable for any consequential
or incidental damages or for breach of any express or implied warranty. Except to the
extent of applicable law, any implied warranty, merchantability or fitness of this
product is limited to the duration of this warranty.
MedRx will, at its discretion, service and repair out of warranty products at the
purchaser's request, charging for parts and labor as necessary.
The limited warranty is deemed void if software or hardware is installed on this
product which is not pre-approved by MedRx, Inc. Approved software includes
NOAH™ and HIMSA approved hearing aid manufacturer programming modules for
fitting hearing aids.
MedRx, Inc is not responsible for problems resulting from installation of unapproved
software or hardware. In the event of unapproved software or hardware installed on
the system causing a conflict, MedRx will service the product for a fee to be
determined at the time of service.
Any extension of this warranty past the initial one-year warranty is subject to the
following (where applicable).
1. A $300 deductible per repair.
2. Extended warranty does not include cables, connectors or peripherals.
3. Extended warranty of the Video Otoscope covers optics only.

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SPECIFICATIONS
Power Requirements 100-240 VAC, 50-60 Hz
Power Consumption <100 watts
Fuse 110 Volt 1.25 amp SB 5x20mm
220 Volt 2.50 amp SB 5x20mm
Operating Temperature 0° to 50° C (32° to 120° F)
Weight Approx. 8.5 lbs. <5 kg
Dimensions (approx.) 10.5” (w) x 6.25” (h) x 12” (d)
26.6cm(w) x 16cm(h) x 30.4cm(d)
Vacuum Tips #14, #15, 2-#18 and 2-#20
gauge w/SafetyLok attachment
Drying Chamber 4 minutes with auto shut-off
Cycle Time
Vacuum/Pressure Wand Continuous use

The UltraVac+System Includes
UtraVac+Base Unit
PressureWand
with Hose
Vacuum Wand
with Hose & Filter
6 Vacuum Wand Tips & Drying
Chamber Filter Instruction Manual
CleaningTool Kit Drying Chamber