Mercedes-Benz n+ Championship Edition User manual

Welcome to your
n+ Mercedes
Championship
Edition eBike
Prefer digital? Scan the QR code for our
YouTube assembly guide

Riding your bike is only
a few steps away.
For your convenience, your n+ Mercedes Championship Edition eBike
is delivered to you mostly assembled.
This User Manual contains a few steps in completing the assembly of
your bike. Make sure you read your User Manual prior to commencing
assembly and riding.
If you need support with assembly, please scan the below QR code for
our global service centers or head to nplusbikes.com to search for a
center near you.
For peace of mind, your n+ Mercedes Championship Edition eBike
comes with a 5 year frame warranty, and 2 year warranty on parts.
You can nd your warranty outline in section 6.
WARNING: This warranty does not cover incorrect assembly or installation of parts.
To nd a recommended service center near you, please head to nplusbikes.com, or
alternatively a local reputable bike shop.
Search to scan for a servicing center near you.
2

Setting up your bike
Make sure you read your n+ Mercedes Championship
Edition eBike User Manual prior to commencing
assembly and riding.
For peace of mind, your n+ Mercedes Championship
Edition eBike comes with a 5 year frame warranty, and
2 year warranty on parts. You can nd your warranty
outline in section 6.
WARNING: This warranty does not cover incorrect assembly
or installation of parts. To nd a recommended service center
near you, please head to nplusbikes.com, or alternatively a local
reputable bike shop.
1/ Your n+ Mercedes
Championship Edition eBike
5/ Riding your bike
5.1 Pedal powered assist mode
5.2 Pedal mode
2/ Safety & disclaimer
2.1 Safe riding
2.2 Dierent riding conditions
2.3 Liability and Waivers
2.4 Disclaimer
2.5 Liabilities
6/ Warranties
7/ Warnings
4/ Comfort features
4.1 Saddle adjustment
4.2 Other modications
4.3 Adjusting your suspension
12
12
12
13
13
5
5
6
6
6
14
15
4
3/ Assembly
3.1 Handlebars
3.2 Front Wheel
3.3 Saddle
3.4 Levers, Power and Cable Integration
3.5 Pedals
3.6 Connecting Lights
3.7 Reectors
3.8 Inating Tires
3.9 Brake Calipers
3.10 Charging Your Bike
3.11 Heads Up Display
7
7
8
8
8
9
9
9
9
9
10
3

11. Chain Stay
12. Kick Stand
13. Belt Tensioner
14. Belt Drive
15. Seat Stay
16. n+EQ Power Charging Point
17. Heads Up Display
18. Front Light
19. Rear Light
20. Front Suspension
1. Saddle
2. Seatpost Support
3. Power Button
4. Stem Cap
5. Handlebars
6. Head Tube
7. Front Brake Disc
8. Brake Caliper
9. Pedals
10. Motors
1/ Your n+ Mercedes Championship Edition eBike
1
2
3
4
5
6
7
89
10
10
11
12
13
14
15
17
16
18
20 19
1/ Your n+ Mercedes Championship Edition eBike
4

This is a high powered electric bike requiring the user
to be familiar with it’s settings prior to use.
DO NOT attempt to operate your bike without reading
your user manual prior to riding.
2.1 Safe riding
First journey: For your rst ride select an environment
free from hazards or distractions. Riding an eBike
is dierent to a standard bicycle and requires that
you be familiar with the power on/o switch, torque
sensing and assist, gears and braking.
Rules and regulations: Always abide by the road rules
and respect other road and path users. Check your
state and local laws for eBike laws and statutes.
Ride at an appropriate speed in accordance with the
terrain, the conditions, local regulations and your
abilities. Please ensure you are wearing adequate
protection including a compliant helmet.
Headphones and technology: Do not ride with
headphones or while operating a mobile phone.
Lights: Always ride with operational and adequate
lights and that they are not obscured or covered.
Minors: This bike is not intended for minors in
accordance with local eBike regulations. If you are
a parent or guardian, you are responsible for the
activities and safety of your child/dependent, and that
includes making sure that the bicycle is properly tted
to the child, that it is in good repair and safe operating
condition, that you and your child have learned and
understand the safe operation of the bicycle, and
that you and your child have learned, understand
and obey not only the applicable local motor vehicle,
bicycle and trac laws, but also the common sense
rules of safe and responsible bicycling. You should
read this manual, as well as review its warnings and
the bicycle’s functions and operating procedures with
your child, before letting your child ride the bicycle.
2.2 Dierent riding conditions
Your bike is designed for pavement and gravel roads.
Wet weather impairs traction, braking and visibility,
both for the bicyclist and for other vehicles sharing the
road. The risk of an accident is dramatically increased
in wet conditions.
Under wet conditions, the stopping power of your
brakes (as well as the brakes of other vehicles sharing
the road) is dramatically reduced and your tires do
not grip as eectively. This makes it harder to control
speed and easier to lose control. To make sure that
you can slow down and stop safely, ride with caution
and apply your brakes earlier and more gradually than
you would under normal, dry conditions.
Although the motor is protected, DO NOT ride your
eBike through deep water, which could damage the
motor, battery, or motor controller. Do not expose
the battery to extended periods of wet or hot
temperature/weather when not riding. Make eorts
to protect electrical connections from excess water.
Do not wash your eBike with water; only use a dry or
mildly damp cloth to clean the frame and parts.
2/ Safety & disclaimer
2/ Safety & disclaimer
5

2.3 Waiver, Indemnity and Liability
By Consumer For Use of Goods
The regulations and compliance for the use of Goods
including personal electric vehicles is varied around
the World and the rules are dependent on the relevant
jurisdiction. In most countries there are laws which
apply to the Consumer for the use of their Goods on
public roads and paths. For example in many countries
(including parts of the EU) road users may only use
their pedelec e-bike if it is limited to a speed of 25
km/h and a power of 250W. It may be permissible in
some countries to exceed those limits where:
• the Goods are to be used on private property;
and/or
• the Goods comply with the legal requirements for
speed pedelecs or a higher classication in that
jurisdiction.
For some Goods we may provide you the Consumer
with a passcode to provide power assist levels which
will enable you to use the Goods at higher speeds and
power levels. It is a condition of the contract that you
will only use the Goods in compliance with the laws of
your relevant jurisdiction and this includes the use of
the passcode or higher power assist levels.
It is a condition of the sale of all Goods to the
Consumer that in relation to the use of the Goods:
• That it is the Consumer’s sole responsibility to
ensure that the Goods are at all times used in
accordance with all relevant laws, regulations
and rules (as updated or amended from time to
time) which may vary depending on the location
where the Goods are used;
• That use of the Goods may not be permitted or
lawful on public roads or paths, and public areas;
• That, unless otherwise permitted by law, the
Goods are to be used on private property only;
• To defend, indemnify and hold N+ bikes and/or
the dealer, retailer or distribution centre harmless
from and against any and all claims (including
negligence), liabilities, costs, expenses, losses,
damages and settlement expenses, including
legal costs, that N+ bikes and/or related parties
may incur, whether directly or indirectly, resulting
from, in connection with or arising out of any
unlawful use of the Goods to the fullest extent
permitted by law; and
• To forever discharge and release N+ bikes and/
or the dealer, retailer or distribution centre and
their ocers, employees and agents from all
actions, suits, causes of action, demands, claims,
costs, losses and expenses of every description
whatsoever resulting from, in connection with
or arising out of any unlawful use of the Goods
(including use in breach of any laws, regulations
and/or rules) to the fullest extent permitted by law.
2.4 Disclaimer
There are risks associated in riding a bicycle which
cannot be predicted or avoided. To the maximum extent
permitted by law, N Plus Holdings Pty Ltd (trading as
n+ bikes) and its associates, limit any liability for any
loss caused by use of the bike or any products listed in
this manual. It is the owners responsibility to ensure
you are riding a bike compliant within your location
and jurisdiction. For details of the full legal terms
between you as customer and n+ bikes please see:
https://nplusbikes.com/pages/terms-of-service.
Please note that to access Sport+ and Track mode
(PAS level 4 and 5) you will be required to sign a
disclaimer. Please see www.nplusbikes.com/pages/
ownership to access this form.
2.5 Liabilities
1. Our liability for negligence, other than for gross
negligence, shall be limited to the maximum extent
permitted at law.
2. We shall not be liable (on whatever legal grounds)
for damages which may not reasonably be foreseen,
considering the type of the relevant Order and
Goods and assuming normal use of the Goods. The
foregoing limitations of liability shall not apply in
cases of wilful misconduct or gross negligence.
3. Except as specied by consumer laws, damage
claims of the Consumer based on obvious defects
of the Goods are excluded, unless the Consumer
reports the defect within 14 days aer the delivery
of the Goods.
4. Whilst every eort has been made to ensure the
information contained within this user manual
is correct, n+ bikes makes no warranty as the
accuracy, comprehensiveness, or correctness of
any material, and provides all material on an “as
is” basis.
5. n + bikes, including our partners, directors, ocers,
shareholders, employees, agents, contractors, and
other third parties associated with running the
Website, to the maximum extent permitted by law,
disclaim all liability and responsibility for any loss
or damage that might be suered by you or any
third party caused by the Website or the Goods
sold on it including, without limitation, loss or
damage suered as a result of negligence.
5/ Safety & disclaimer
6

3/ Assembly
2/ Assembly
To maintain safety, compliance and warranty
requirements it is recommended to have this bike
assembled by a skilled bicycle mechanic.
Disclaimer: A calibrated torque wrench is required
when assembling and torquing safety critical screws.
If you do not have access to one, then we recommend
taking it to a service provider who can apply torques
accurately. Avoiding to do so can cause damage to
your bike and void your warranty.
Unboxing your bike
a. With the box standing up lengthways, use a small
knife to safely cut the tape. Be careful not to cut
into the box itself.
b. Gently li your bike by its frame or wheels.
c. Remove the 2 x small parts boxes containing:
• n+EQ Power Pack charging adaptor & chord
• Additional User Manuals
• Pedals
• Reectors
• Torx key T30
• Combination wrenches
• Light
• Saddle
• Front Light
• Front Light Mount
d. Gently remove the packaging around your bike by
hand.
3.1 Handlebars
The integrated handlebar and stem must be installed
onto the steerer tube. Compression of the headset
is performed by tightening the stem cap bolt, while
the integrated bar and stem grips the steerer tube
using the integrated stem pinch bolts. It is important
that the headset compression is performed before
tightening the stem pinch bolts.
a. Remove the stem cap bolt from the steerer tube.
b. Slide the handlebars onto the steerer tube and
loosely reinstall the stem cap and stem cap bolt.
Note: before installing the handlebars onto the
steerer tube, ensure the cables are not wrapped
around the fork.
c. Align the handlebars with the front wheel and
then tighten the screw. A ruler placed against the
forks can be useful as a visual alignment aid. Note:
handlebar alignment can be adjusted later but is
easiest to do at this stage.
3.2 Attaching front wheels
The front wheel is installed to the front forks.
a. Remove the plastic axle between the legs of the fork.
b. Separate the washers so that there is a gap
between the washers on either side. You will also
note a tab edge on some of the washers - ensure
these tabs are facing down towards the ground.
c. Carefully li the front of the bike (this is best done
with your legs either side of the frame facing
forwards) being careful not to squeeze the levers,
and guide your wheel (brake disc facing out on
the same side as your kick stand) onto your front
fork so that the axle grooves align with the end of
the grooves in the forks.
d. Check that your brake disc sits comfortably within
the brake caliper pads and there is room for the
wheel to spin freely. Please note you will need
to ensure that the axle aligns with the rectangle
groove within the fork.
e. From time to time, brake calipers may need to
be adjusted due to shiing in transit. To do this,
take a small plastic spatula or utensil, slide it
gently within the caliper to separate them. We
recommend taking your bike to an experienced
bike technician to assist with this.
7

f. Place the washer, then nut over the axle. Now
return to the other side, adding the nut. Tighten
the nut.
g. Alternate sides as you increase the torque on
both axle nuts so that they are being tightened
equally. Check the wheel is still centered before
moving on to the right side.
Now fold down the bike stand, the bike should now
rest on the stand.
3.3 Saddle
a. Loosen the cam lock by ipping the lever and
spinning in a clockwise direction.
b. Slide the battery and seatpost up and close the
cam lock. This is to create enough height so you
can comfortably add the saddle.
c. Loosen the bolt on the top of the saddle clamp
to allow you enough space between to slide the
saddle rails in the middle. To do this, twist the
clamp mount sideways, separate the top and lower
clamp, slide the saddle so that the rails sit within
the top and bottom clamp.
d. Twist the saddle and clamps so that they are
forward facing and tighten the bolt.
e. Once completed, you can lower your saddle by
loosening the cam lock, lowering the saddle and
then tightening cam lock again. Straighten the
saddle so it is in line with the top tube.
f. Then tighten the screw from underneath the saddle
using supplied tools. PLEASE NOTE: tightening this
too much can cause battery and bike damage.
3.4 Attaching Levers, Power
and Cable Integration
a. Add brake lever. Loosen the bolts on the le brake
lever, before sliding it over the handlebars so
that the lever is on the front of the handlebar in a
parallel position.
b. Check that the forks rotate smoothly, and that the
headset is fully compressed by holding the front
brake and attempting to rock the bike backwards
and forwards.
c. Check that the handlebars are still correctly aligned
with the front wheel. Final adjustments can be
made at this stage. Once you are satised with the
alignment, tighten the handlebar integrated stem
clamp pinch bolts to the recommended torque,
5-6Nm, following an alternating and staged torque
process: torque the lower bolt to 3Nm, then the
upper bolt to 3Nm, then the lower bolt to 5-6Nm,
and nally the upper bolt to 5-6Nm. This ensures
even clamp pressure.
d. Finally, check that the brake levers and grips are
secure. If they are loose, tighten the screws using
the appropriate tool in the supplied toolset.
e. Follow the cable attached to your front wheel
motor. Behind the fork on the same side, you will
see a mounting area with a screw.
f. Loosen the screw, tucking the cable behind it.
g. Then tighten the screw back to the fork mount.
h. Within your box of accessories you will nd zip ties.
Secure a zip tie around the fork and cables at the
top of the fork and around the fork itself.
i. Repeat this process for the front brake line,
securing the brake line cables using the mount
and screw and xing the zip ties to keep the cables
ush against the fork.
j. Brake Sensors
To connect brake sensor, simply follow the longer
cables coming out from your bikes headset on
the same side, matching the “male” and “female”
sides to their corresponding arrow symbol.
k. Light
To connect lights, simply connect the shorter,
wider diameter cables together.
3.5 Pedals
Pedals are in their own small separate box. Pedals are
side dependent so that the right-hand pedal tightens
2/ Assembly
8

in a clockwise direction and the le-hand pedal
tightens in an anti-clockwise direction.
a. You will notice your pedals have printed symbols on
them. L = le pedal and R = right pedal.
b. The le pedal goes onto the le side (same side as
the kick stand). Grab the included wrench spinning
in an anti clockwise direction to tighten.
c. Now x the right pedal to the crank, spinning the
wrench in a clockwise direction.
d. Tighten the pedals to 25 Nm torque.
3.6 Connecting lights
a. To attach your front lights, loosen the bolt, being
careful to keep the washers and bolts in the same
sequence.
b. Slide the bracket (found within your accessories
box) and light in the centre of the mount and secure
with the bolt provided.
c. Take the light and mount out of the box supplied.
Use the mount supplied and bolts to secure this
mount to the head set of your bike. Near your digital
display you will nd 2 cables of similar width with
a similar arrow symbol. Connect these together.
Connect these into the connection point located in
the base of the stem of your bike.
d. To turn the light on, simply HOLD the UP arrow for
2 seconds. To turn it o, you can hold the UP arrow
for 2 seconds again.
3.7 Adding reectors
Reectors should be mounted on the bike in order to
comply with bicycle and rider safety laws.
a. Find the white reector in your accessories box,
loosening the screw, x to the handlebars using a
Phillips head screwdriver.
b. Install the red reector to the rear of the bike on
the right or le seat stay, xing it to higher up so
it is positioned near the bottom of the seat post
(refer to same method as step (a).
c. Compress the headset by tightening the stem cap
bolt to 5-7Nm.
3.8 Inating tires
a. Remove the cap from the tire valve, twist the tire
valve and inate using a pump with Presta valve
attachment (recommended 50-75psi, minimum
50psi, maximum 75psi).
b. Tighten the tire valve, and place the cap back on.
3.9 Check brake calipers
Spin your front wheel to ensure it is rolling smoothly.
If there is too much tension (resulting in a slow/tight
turn) you can loosen the two (2) x 5mm caliper bolts,
then squeeze the brake lever into alignment (right
brake lever on your handlebars) before tightening the
bolts again.
3.10 Charging your n+ Mercedes
Championship Edition eBike
Your electric bike comes shipped at approximately
20% charge and your bike must be charged before
rst use. Your battery sits securely and seamlessly in
your seatpost and also in the down tube.
Your battery range is 120 km / 75 miles, however
this can vary due to wind/weather conditions, riding
terrain and rider’s style/weight.
Connect the charger to the battery charging dock
located underneath the bottom bracket to charge
both batteries simultaneously.
You can also charge your seatpost battery remotely, by
sliding your saddle out of the frame and disconnecting
the cables before placing onto charge.
2/ Assembly
9

3.11 Heads Up Display
Your Heads Up Display is made of aluminium alloy
material and can withstand temperatures from -20°C
— +50°C (-4°F — +122°F)
Power On/O
a. Ensure the power button is switched on (located
under the saddle on the seatpost)
b. Hold the MODE button (M) for 2 seconds to turn
the display on and o.
Your Heads Up Display features:
• Battery life
• Speed display (including Real-time Speed, max
speed and average speed)
• Distance (including single trip distance and ODO
display)
• Single trip time display
• Power Assist Levels (PAS)
• Walk assist function display
• Error Code Indicator
• USB charging function
You have 3 button toggles.
• “MODE” = M
• “UP” = arrow UP
• “DOWN” = arrow DOWN
Pedal Assist Settings
Your bike has 3 accessible levels when receiving, and
2 additional levels that require a passcode activation.
You can request access to level 4 and 5 by heading to
www.nplusbikes.com/pages/championship-edition-
indemnity-form
Information Display Speed/Single Trip Distance/ODO
Aer the display is powered on, the display will show
the current default speed. Short press the MODE
button briey to switch the display information. The
sequence of display is:
Real-time speed (Km/h) → Average speed of this trip
(Km/h) → Maximum speed of this trip (Km/h)
→ Odometer (Km/h) → Single trip distance (Km/h) →
Single trip time → Real-time speed(Km/h).
Walk Assist Mode
Hold DOWN button for 2 seconds to enter WALKING
MODE until you see a PAS icon on the screen.
The walk assist mode can only be used when the user
is walking alongside the bike.
Battery Power Display
The 5 battery bars represent the capacity of the
battery. 5 bars being the fullest possible battery
capacity, and a ashing display means urgent charging
is required.
Error Code
Your bike will display an error code if a malfunction
occurs. You will nd instructions on the error details
at the back of your user manual.
Please note your bike will not be able to be ridden or
used when an error code occurs.
Metric/Imperial Unit Display
Parameters can be displayed as metric/imperial.
To change, hold the UP and DOWN button for 2
seconds to access.
The metric and imperial system parameters can be
changed by UP or DOWN. KM is Metric unit, MPH is
imperial unit.
USB charging function
Ensure your bike is turned o completely. Using a USB
charging chord compatible with your mobile phone,
connect your device and the chord to the USB outlet
located underneath your handlebars.
When you turn on the bike and display, the display
should indicate a charging icon.
Please note if you unplug the phone, the charging will
be terminated automatically and will require you turning
o your bike to reactivate the charging function.
2/ Assembly
10

FAQ
Q: Why can’t I turn on the display?
A: Please check whether the battery is turned on,
and inspect surrounding damage to the display. If
you cannot identify the issue, please reach out to
[e-mail] to arrange technical advice.
Q: How to deal with the error code display?
A: Contact the e-bike maintenance station in time.
Appendix 1: Error Code Denition
21 Power/Current Abnormal
22 Throttle Abnormal
23 Motor Phase Error
24 Motor Hall Defect
25 Brake Failed
26 Undervoltage
27 Speed Sensor Abnormal
28 Torque Sensor Abnormal
29 Temperature Too Hot
30 Abnormal Communication
2/ Assembly
11

4.1 Adjusting your saddle position
Small changes in saddle position can have a substantial
eect on performance and comfort. To nd your best
saddle position, make only one adjustment at a time.
Forward and back adjustment: The saddle can
be adjusted forward or back to help you achieve a
customised t for your position on the bike. Ask your
dealer to set the saddle for your optimal riding position
and to show you how to make this adjustment. If you
choose to make your own front and back adjustment,
make sure that the clamp mechanism is clamping on
the straight part of the saddle rails and is not touching
the curved part of the rails, and that you are using the
recommended torque on the clamping fastener(s).
Saddle angle adjustment: This can be adjusted to
suit your comfort. Although standard positioning is
horizontal; some riders like the saddle nose angled
up or down just a little. Your dealer can adjust saddle
angle or teach you how to do it. If you choose to make
your own saddle angle adjustment, make sure that the
clamp mechanism is clamping on the straight part of
the saddle rails and is not touching the curved part
of the rails, and that you are using the recommended
torque on the clamping fastener(s).
4.2 Other modications for comfort
The angle of the brake and shi control levers and
their position on the handlebars can be changed to
suit. Ask your dealer to make the adjustments for
you. If you choose to make your own control lever
angle adjustment, be sure to re-tighten the clamp
fasteners to the recommended torque as outlined in
the Appendix of this manual.
4.2 Adjusting your front suspension
Your bike comes with front suspension which allows
up to 100mm of travel for your riding comfort.
To “lock out” the suspension, simply turn the
suspension dial located on the right hand side of your
forks (when sitting on the bike).
Please ensure your suspension is locked out when
descending, or in bumpy terrain.
3/ Comfort features
4/ Comfort features
12

Riding your n+ Mercedes
Championship Edition eBike
Your bike can be operated in two (2) modes: Pedal
assist or pedal only.
You can also adjust the gradient or assist level by
using the gradient selector located on the handlebar.
5.1 Pedal powered assist mode
Make sure your bike power is turned ON. Aer 2
revolutions your bike will start to “assist you”. Your
bike is equipped with pedal assist torque sensing
technology that senses the torque / power input and
seamlessly matches it with electric motor assistance.
As you pedal harder, the power-assist performs faster.
You will notice when you reduce your pedalling eorts,
the power assistance behaves accordingly.
To adjust the pedal assist, toggle using the M (mode)
button until PAS is visible on the Heads Up Display.
You can then use the arrows to toggle up to 5 (highest
power assist level) or 1 (lowest).
Please note that to access level 4 and 5 you will
require an additional passcode. Please refer to www.
nplusbikes.com.au/pages/ownership indemnity form
for further information and instructions.
5.2 Pedal mode
To ride as an ordinary bike, simply switch the
power button to OFF position. Do not remove any
componentry to ride your bike in ordinary unassisted
mode as this can damage your bike and motor.
To ride your bike
• Ensure your bike is charged.
• Turn your bike’s power on.
• Start pedalling and aer 2 revolutions your bike’s
power assist mode will commence.
• Select the appropriate power assist (PAS) level by
using the M button to toggle to the PAS display, and
then using the UP and DOWN keys to toggle to the
correct level of assistance.
Safety Check First Ride
• Check rear wheel nut tension that they are
suciently tight using the 15mm tool. You may
refer to the back of this manual for appropriate Nm
metrics.
• Check that the crank bolts (8mm) are suciently
tight and if not, tighten.
• Check that the handlebar grip screws are not loose.
If they are loose tighten using the 3mm key.
• Check the Belt tension isn’t too tight (once you
start to pedal). If so, this is best referred to a
qualied service technician to assist in loosening
or tightening this to the desired level.
• Ensure your front shock/suspension has enough
air in it. You will require a shock pump for this. You
can also take your bike into a bike store to assist
with correct ination for your weight.
4/ Riding your bike
5/ Riding your bike
13

For peace of mind, your n+ Mercedes Championship
Edition eBike comes with a 5 year frame warranty, and
2 year warranty on parts.
Your warranty does not cover incorrect assembly or
installation of parts. To nd a recommended service
center near you, please head to nplusbikes.com, or
alternatively a local reputable bike shop with the
necessary technical support for your requirements.
Warranty Part** Warranty/
Guarantee Period*
Alloy Frame 5 years
Carbon Frame 3 years
Forks 2 years
Wheel rims/hubs 2 years
Bars/ stems/ seatposts/ seat clamp 2 years
Brake levers/ calipers/ cranks*** 2 years
Batteries/ controllers/ motors 2 years
Headset 2 years
Heads Up Display 1 year
Exclusions
The above warranty, or any implied warranty, does not
cover:
• Normal wear and tear on parts such as
tires, chains, brakes, motor, cables, gears
and wheels in situations where there are no
assembly or material defects.
• Bicycles serviced by other than a qualied
bicycle service center.
• Additional costs of transport, duties, and
assembly/disassembly.
• *** All parts not specically above mentioned
are subject to wear or are consumables and
are not covered by warranty including tires,
spokes, bearings, brake pads, chains, belts,
sprockets, bottom brackets, painted surfaces,
saddles, handlebar tape, rubber inserts,
bolts, threads, sliding bearing surfaces, non-
rechargeable batteries, and pedals.
• If a bike has had any modications from the
original condition.
• Third party components such as SRAM,
Enviolo, Gates and Shimano (please refer to
their manufacturer warranties).
• Use of the bicycle for abnormal, competitive
and/or commercial activities or for the
purposes other than those for which the eBike
was designed.
• Damage caused by failing to follow the n+ user
manual, guides and website information.
• Paint nish and decal damage resulting from
taking apart in competitions, jumping, downhill
and/or training for such activities or events or
because of exposing the bike to, or riding the
bike in, severe conditions or climates.
6/ Warranty
6/ Warranty
14

• WARNING: Do not modify, tamper or interfere with
any electronics as this will void your warranty and
result in serious accidents or death.
• WARNING: Do not interfere with any componentry
including levers as this can result in malfunction
and injury or death.
• WARNING: Failure to wear a helmet whilst riding
can result in serious injury or death.
• WARNING: Do not put your hands near the discs
or wheels while they are rotating or directly aer
braking as this can injure or maim.
• WARNING: Reectors are not a substitute for
required lights. Riding at dawn, at dusk, at night or
at other times of poor visibility without an adequate
bicycle lighting system and without reectors is
dangerous and may result in serious injury or death.
• WARNING: Do not remove the front or rear reectors
or reector brackets from your bicycle. They are
an integral part of the bicycle’s safety system.
Removing the reectors reduces your visibility to
others using the roadway. Being struck by other
vehicles may result in serious injury ordeath.
• WARNING: Failure to conrm compatibility, properly
install, operate, and maintain any component or
accessory can result in serious injury or death.
• WARNING: This bike is not intended for minors
in accordance with local eBike regulations. If you
are a parent or guardian, you are responsible for
the activities and safety of your child/dependent,
and that includes making sure that the bicycle
is properly tted to the child, that it is in good
repair and safe operating condition, that you and
your child have learned and understand the safe
operation of the bicycle, and that you and your
child have learned, understand and obey not only
the applicable local motor vehicle, bicycle and
trac laws, but also the common sense rules of
safe and responsible bicycling. You should read
this manual, as well as review its warnings and
the bicycle’s functions and operating procedures
with your child, before letting your child ride
the bicycle.
• WARNING: Changing the components on your bike
with other than genuine replacement parts may
compromise the safety of your bicycle and may
void the warranty. Check with your dealer before
changing the components on your bike.
• WARNING: If your bicycle does not t properly, you
may lose control and fall.
• WARNING: Aer any saddle adjustment, be sure
that the saddle adjusting mechanism is properly
seated and tightened before riding. A loose saddle
clamp or seat post clamp can cause damage to the
seat post or can cause you to lose control and fall.
A correctly tightened saddle adjusting mechanism
will allow no saddle movement in any direction.
Periodically check to make sure that the saddle
adjusting mechanism is properly tightened.
• WARNING: If your saddle causes you pain,
numbness, or other discomfort,stop riding until
you see your dealer about saddle adjustment or a
dierent saddle.
• WARNING: Be aware that adding aerodynamic
extensions to handlebars will change the steering
and braking response of the bicycle.
7/ Warnings
7/ Warnings
15

• WARNING: Always tighten fasteners to the correct
torque. Bolts that are too tight can stretch and
deform. Bolts that are too loose can move and
fatigue. Either mistake can lead to failure of the
bolt, causing you to lose control and fall.
• WARNING: An insuciently tightened stem clamp
bolt, handlebar clamp bolt or bar end extension
clamping bolt may compromise steering action,
which could cause you to lose control and fall.
Place the front wheel of the bicycle between your
legs and attempt to twist the handlebar/stem
assembly. If you can twist the stem in relation to
the front wheel, turn the handlebars in relation to
the stem, or turn the bar end extensions in relation
to the handlebar, the bolts are insuciently
tightened.
• WARNING: Do not expose your battery to high
temperatures. Do not leave or charge your eBike
battery outside, in a car or inside a garage if it is hot
out. Heat is by far the largest factor when it comes
to reducing lithium-ion battery and exposure to
heat can cause injury.
• WARNING: Riding with improperly adjusted brakes
or worn brake pads is dangerous and can result in
serious injury or death.
• WARNING: Wet weather impairs traction, braking
and visibility, both for the bicyclist and for other
vehicles sharing the road. The risk of an accident is
dramatically increased in wet conditions.
• WARNING: Never inate a tire beyond the maximum
pressure marked on the tire’s sidewall or the wheel
rim. If the maximum pressure rating for the wheel
rim is lower than the maximum pressure shown on
the tire, always use the lower rating. Exceeding the
recommended maximum pressure may blow the
tire o the rim or damage the wheel rim, which
could cause damage to the bike and injury to the
rider and bystanders. The best and safest way to
inate a bicycle tire to the correct pressure is with
a bicycle pump which has a built-in pressure gauge.
• WARNING: Applying brakes too hard or too
suddenly can lock up a wheel, which could cause
you to lose control and fall. Sudden or excessive
application of the front brake may pitch the rider
over the handlebars, which may result in serious
injury or death.
• WARNING: Correct tightening force on fasteners –
nuts, bolts, screws – on your bicycle is important.
Too little force, and the fastener may not hold
securely. Too much force, and the fastener can
strip threads, stretch, deform, or break.
• WARNING: Riding with an improperly tightened
seat post can allow the saddle to turn or move and
cause you to lose control and fall.
• CAUTION: Be careful not to damage the disc,
calliper or brake pads when re-inserting the disc
into the calliper. Never activate a disc brake’s
control lever unless the disc is correctly inserted
in the calliper.
• WARNING: If you can fully close the cam lever
without wrapping your ngers around the seat post
or a frame tube for leverage, and the lever does
not leave a clear imprint in the palm of your hand,
the tension is insucient. Open the lever; turn the
tension adjusting nut clockwise a quarter turn;
then try again.
7/ Warnings
16

Appendix A: Parts Torque Specications
Pedals 25 Nm
Rear wheel nut tension 40 Nm
Front wheel screw tension 11.8 Nm
Crank bolts 40.3 Nm
Front + rear brake calliper 6-8 Nm
Control clamp 4 Nm
Brakes 4-5 Nm
Shier 3-4 Nm
Brake disc 9 Nm
Calliper mount 6-8 Nm
Disc mounting bolts (6 M5 bolts) 4 Nm
17

Contact us
Support
US: [phone]
UK: [phone]
AU: [phone]
EMAIL [e-mail]
Get social
@nplusbikes_
@nplusbikes