Meridian 5316 User manual

Meridian 5316
Table of Contents
The Basics
Answering calls
Making calls
Placing a call on hold
Ending a call
Setting the alerter volume
Setting the handset volume
Setting the Handsfree speaker volume
Setting the On-hook monitor volume
Muting the handset
Tones that you hear when using the M5316
Handsfree Calling
Display Features
Setting up local features
Save, Memory, and Pause
Alerter Volume
Time and Date
Call Timer
Display Language
C.O. Features
Predial
Save Number
Memory Number
Pause
Quick ways to make calls
Automatic Dial
Automatic Line
Intercom
Intercom Group
Last Number Redial
Speed Call
Call Forwarding
Call Waiting
Call Pickup
Message Waiting
Leave message
Override
Ring Again
Conference
Call Park
Privacy Release
Transfer
Make Busy
Privacy

The Bas
i
1. Hands
2. Speak
e
answers
a
party on
3. Relea
s
4. Hold
k
5. Featu
r
6. Prime
automati
that app
e
7. Featu
r
left of in
d
< or > m
fast flas
h
8. Dial p
a
9. Volu
m
setup fu
n
10. Disp
l
i
cs
et allows t
w
e
r turns on
w
a
nd pick up
Handsfree
c
s
e key canc
e
k
ey keeps a
c
r
e/line keys
l
Directory
N
cally select
e
e
ar on your
M
r
e/line indic
a
d
icator disp
l
e
ans that th
e
h
ing < or >
m
a
d give you
m
e Key adju
s
n
ctions sho
w
l
ay shows u
s
w
o-way com
m
w
hen you pr
e
the handset
c
alls.
ls active cal
c
aller on th
e
l
et you mak
e
N
umber (PD
N
e
d for outgo
i
M
5316 can
b
a
tors. The <
l
ay while th
e
e
feature or
l
m
eans the li
n
easy push-
b
s
ts the spea
k
w
n on the dis
s
eful inform
a
m
unication
w
e
ss an avail
a
to speak. Y
o
ls.
e
line
e
an receive
N
) key is yo
u
i
ng calls wh
e
b
e used by p
r
indicator ap
p
e
> indicato
r
l
ine is activ
e
n
e is on hol
d
b
utton dialin
g
k
er, ringer, o
r
play and to
e
a
tion about
y
w
hile a call
i
a
ble line ke
y
o
u can also
u
telephone c
a
u
r main tele
p
e
n you lift t
h
r
essing the
a
p
ears besid
e
r
appears be
s
e
. A slow fla
d
or a featur
e
g
and progr
a
r
handset v
o
e
dit Predial
y
our calls o
r
i
s establishe
y
. You can h
e
u
se the spea
k
a
lls or use i
n
p
hone line
o
h
e handset.
O
a
ppropriate
k
e
active line
s
s
ide those l
o
shing < or
>
e
is being pr
o
a
mming.
o
lume. It is
a
digits.
r
features.
d.
ea
r
when th
e
k
er to listen
n
stalled feat
u
o
r extension
O
ther teleph
o
k
ey.
s
or features
o
cated to the
>
means the
l
o
grammed.
a
lso used to
s
e
other part
y
to the other
u
res.
number. It i
o
ne extensi
o
located to t
h
right. A ste
a
l
ine is ringi
n
s
croll throu
g
y
s
o
ns
h
e
a
dy
n
g. A
g
h

11. Alerter flashes when the telephone rings.
12. Microphone allows you to speak to a caller without using the handset
Answering Calls
To signal an incoming call, your telephone rings, the alerter light flashes, and the indicator
beside a line or intercom key flashes slowly.
To Answer a call:
1. If the call is ringing on a line other than your Prime DN (PDN). press the line or intercom key
beside the flashing indicator.
2. Lift the handset to speak or press the "Handsfree" button to answer the call.
To answer a call when the handset is off-hook and the line is not on:
1. The incoming call is signaled by a lone alerter beep and a flashing indicator beside the line
key. To answer the call, press the line key.
Making calls
Using your handset:
1. Lift the handset--the PDN key is selected automatically and you hear a dial tone.
2. Dial the number
Using a line key:
1. Press any available line key. You hear a dial tone from the speaker.
2. Dial the number.
3. Lift the handset when the other party answers or press the "Handsfree" button to talk to the
called party.
Placing a call on hold
Using the hold key:
1. Press the "Hold" button. The indicator flashes beside the line on hold and you can use other
lines or features.
2. Press the line key with the flashing indicator to return to the held call.
Using Automatic hold:

1. Press another line key. The indicator flashes beside the line on hold and you can use other
lines or features.
2. Press the line key with the flashing indicator to return to the held call.
Ending a call
1. Hang up or pres the "Rls" button
Setting the alerter volume
1. Press the "<<<| |>>>" up or down while the telephone is ringing. The display shows the
adjusted alerter (ringing) volume level, which remains in effect until the next adjustment..
Setting the handset volume
1. Press the "<<<| |>>>" up or down while using the handset on a call. The display shows the
adjusted handset volume level, which remains in effect until the next adjustment.
Setting the Handsfree speaker volume
1. Press the "Handsfree" button.
2. Press the "<<<| |>>>" up or down to adjust the volume. The display shows the adjusted
Handsfree speaker volume level, which remains in effect until the next adjustment
Setting the On-hook monitoring volume
1. Press any available line key.
2. Press the "<<<| |>>>" button up or down to adjust the volume. The display shows the
adjusted monitoring speaker volume level, which remains in effect until the next adjustment.
Muting the handset
The "Mute" button can be used to prevent the other party from hearing you over the handset.
This is useful when you wish to speak privately with someone at your desk
To mute your handset:
1. Press the "Mute" button.
Tones you hear when using the M5316
Dial tone: A continuous tone which means you can start dialing your call.
Busy tone: A tone which repeats once per second to indicate that the number you dialed is busy.

Reorder tone: A fast busy tone which indicates that you attempted to use a restricted feature or
use a feature improperly.
Confirmation tone: Two short beeps followed by silence informs you that the feature you used
was successfully completed.
Ring Again tone: One long and two short pings indicate that the line for which you left a Ring
Again request has come free.
Special tone: Three beeps followed by a dial tone indicate that you can proceed with the feature
you have activated.
Call waiting tone: Two short beeps set at regular intervals which indicate a second incoming
call.
Handsfree Calling
The handsfree feature allows you to use the built-in microphone and speaker on your M5316 to
carry on a telephone conversation. While using handsfree speak clearly and face the M5316--
raise your voice a little if you move away from the telephone. You can also use the Mute feature
to turn off your microphone. Mute is useful when background noises interfere with your
conversation. or when you want to speak privately with someone at your desk.
To answer a call using handsfree:
1. Press the "Hands free" button instead of picking up the receiver.
2. If you wish to speak privately with the other person, pick up the handset. Handsfree turns off
automatically.
3. Press the "Rls" button to end your call.
To use handsfree during your call:
1. Press the "handsfree" button and replace the handset in the cradle.
2. To speak privately once again, pick up the handset.
3. Press the "Rls" button to end your call
To mute your microphone while on a handsfree call:
1. Press the "Mute" button.
2. to turn your microphone on again, press the "mute" button once more.
Display features

The M5316 has an adjustable two-line display which shows you helpful information about the
features you can activate or the call you make and receive. When making an outgoing call, for
instance, the numbers you dial are shown on the display.
If your organization has installed the Calling Name Display feature, your display shows an
incoming caller's name and telephone number:
Joe Smith 12345
If your organization has also installed the Reason display feature, your display shows additional
information. For example, when you have forwarded an incoming call to another telephone in
your system your display shows the following information:
Helen Jones 12345
Forward Jim Hunter 54321
The top line display shows the name and number of the person receiving the forwarded call. The
bottom line shows your name and number as well the name of the feature which has been
activated.
The messages and names which are shown on your display are selected by your organization and
may differ from those shown above. Check with your System Administrator or Customer Service
Representative to find out the messages and names you can expect to see.
Setting up local features
The M5316 has a variety of local features which you can set up to make the set easier to use and
to customize the set to meet your specific needs. The "Program" key allows you to enter
Programming mode to set up the following features:
Alerter Volume
Time and Date Set
Time and Date Format
Call Timer
Display Language
Central Office (C.O.) Features function:
Predial
Memory Number
Save, Memory, and Pause
The following three additional feature keys are available, if not disabled by the C.O. Features
function:
Save Number
Memory Number
Pause

Note tha
t
keys ava
i
These k
e
enabled
w
features
b
enabled,
The Sav
e
in the A
u
Prime D
i
Note tha
t
features
a
active (t
h
Alerter
V
To adjus
t
1. Press
t
2. Press
t
3. Press
t
4. Press
t
adjusted
5. Press
t
6. Press
t
Time an
t
the M5316
i
lable to yo
u
e
ys are alwa
y
w
hen the Sa
v
b
y your ser
v
contact you
r
e
Number,
M
u
to Call Dis
t
i
rectory Nu
m
t
an incomi
n
a
re also not
h
e Time/Dat
V
olume
t
the alerter
t
he "progra
m
t
he "<<<|
t
he "Hold"
b
t
he "<<<|
level.
t
he "Hold"
b
t
he "Progra
m
d Date
is initially
s
u
and they a
p
y
s available
v
e Number,
v
ice provide
r
r
System A
d
M
emory Nu
m
t
ribution (A
C
m
ber (PDN)
n
g call interr
u
available d
u
e C.O. feat
u
volume:
m
" button.
|>>>" butto
n
b
utton.
|>>>" butto
n
b
utton to sav
m
" button or
s
et up to ha
v
p
pear at the
f
to you unle
s
Memory N
u
r
.) To find o
u
d
ministrator
m
ber, and Pr
C
D) environ
of the set.
u
pts the acti
u
ring an acti
v
u
re is active
f
n
until 'Aler
t
n
to adjust t
h
e the new a
l
"Rls" butto
n
v
e the Save
N
f
eature key
l
s
s C.O. Feat
u
u
mber, and
P
u
t whether t
h
or Custome
r
edial functi
o
ment. Thes
e
vation or pr
o
v
e call, with
f
or 12 seco
n
t
er Volume
?
h
e volume l
e
l
erter volum
e
n
to exit pro
g
N
umber, M
e
l
ocations sh
o
u
res are ena
b
P
ause keys
a
h
e C.O. Fea
t
r
Service R
e
o
ns are not
a
e
three local
o
gramming
a call on h
o
n
ds.
?
' is shown
o
e
vel. The ba
r
e
level.
g
ramming
m
e
mory Num
b
o
wn below:
b
led. (C.O.
F
a
re provisio
n
tures shoul
d
e
presentativ
e
a
vailable wh
features onl
of all local
f
o
ld, or when
o
n the displa
y
rs on the di
s
m
ode.
b
er, and Pau
s
F
eatures mu
n
ed for swit
c
d
be disable
d
e
.
en the set is
l
y work wit
h
f
unctions. L
o
a C.O. feat
u
y.
s
play indica
t
s
e
st be
c
h
d
or
used
h
the
o
cal
u
re is
t
e the

To set the time and date on your M5316
1. Press the "Program" button.
2. Press the "<<<| |>>>" button until Time and Date Set? is shown on the display.
3. Press the "Hold" button.
4. Enter the date using the format shown on the display.
5. Enter the current time based upon the 24 hour clock.
6. Press the "Hold" button to save the new time and date settings.
7. Press the "Program" or "Rls" button to exit programming mode.
To select the time and date display format:
1. Press the "Program" button.
2. Press the "<<<| |>>>" button until Time and Date Format? is shown on the display
3. Press the "Hold" button.
4. Press the "<<<| |>>>" button until the desired format is shown on the display.
5. Press the "Hold" button to save the new format setting.
6. Press the "Program" or "Rls" button to exit programming mode.
Call Timer
The Call Timer uses the display to show the time elapsed since the start of a normal call (the
timer appears on the display 5 seconds after the call starts and remains on the display 5 seconds
after you end the call). Follow the instructions below to enable the Call Timer.
To enable the Call Timer:
1. Press the "Program" button.
2. Press the "<<<| |>>>" button until Call Timer? is shown on the display.
3. Press the "Hold" button.
4. Press the "<<<| |>>>" button to enable or disable the Call Timer.
5. Press the "Hold" button to save the new setting.

6. Press the "Program" or "Rls" button to exit programming mode.
Display Language
To select the language used to show information on the display:
1. Press the "Program" button.
2. Press the "<<<| |>>>" until Language? is shown on the display.
3. Press the "Hold" button.
4. Press the "<<<| |>>>" until the desired language is shown on the display.
5. Press the "Hold" button to save the new setting.
6. Press the "Program" or "Rls" button to exit programming mode.
C.O. Features
The M5316 allows you to replace the Save Number, Memory Number, and Pause local feature
keys with additional Central Office (C.O.) switch features. When instructed to do so by your
System Administrator or Customer Service Representative, use the following instructions to
enable or disable Central Office (C.O.) switch features.
To enable/disable C.O. Features in place of the Save, Memory, and Pause keys:
1. Press the "Program" button.
2. Press the "<<<| |>>>" button until C.O. Features? is shown on the display.
3. Press the "Hold" button.
4. Press the "<<<| |>>>" button until the desired setting is shown.
5. Press the "Hold" button to save the new setting.
6. Press the "Program" or "Rls" to exit programming mode.
Predial
The Predial feature allows you to dial your number first, inspect it as it is shown on the display,
and then pickup the handset to make your call. Predial is only available when the M5216 is used
in a non-ACD application.
To enable/disable the Predial feature:
1. Press the "Program" button.

2. Press the "<<<| |>>>" until Predial? is shown on the display.
3. Press the "Hold" button.
4. Press the "<<<| |>>>" button to enable or disable the Predial feature.
5. Press the "Hold" button to save the new setting.
6. Press the "Program" or "Rls" button to exit programming mode.
To make a call when Predial has been enabled:
1. Dial the telephone number--the number is shown on the display. Not that you can edit the
Predial number by using the "<<<| |>>>" key and the dial pad digits.
2 Pickup the handset. The M5216 selects the PDN line and makes the call.
Save Number
The Save number feature allows you to save the telephone number you are calling so that you
can redial the number quickly the next time you call. Save number is only available when the
M5216 is used in a non-ACD application.
To save the number for the current call:
1. Before you end the current call, press the "Save #" button. When the number has been saved,
the Save Number indicator turns ON for two seconds.
To make a call using the number you saved:
1. Press the "Save #" button
2. Pickup the handset. The previously saved number is dialed automatically. Note that the
number remains unchanged until you save another number.
Memory Number
The Memory Number feature allows you to program up to three telephone numbers which can be
recalled and dialed quickly and easily. Memory Number is only available when the M5216 is
used in a non-ACD application. Note that the Memory? option does not appear on the Program
menu when C.O. features are enabled.
To program a number into memory:
1. Press the "Program" button.
2. Press the "<<<| |>>>" button until Memory? is shown on the display