Meru Networks AP332 User manual

Meru AP332
Installation Guide
Copyright © Meru Networks, Inc., 2003–2012. All rights reserved.
Other names and brands may be claimed as the property of others.
October 2012
Document Number: 882-70013 Rev A Ver 13 AP300 Installation Guide

iii
MERU NETWORKS, INC.
Limited Product Warranty
This Limited Product Warranty applies to the original end-user customer of the Meru
product which you purchased for your own use, and not for resale (“Product”), from
Meru Networks, Inc. (“Meru”) or its authorized reseller (“Reseller”).
Limited Warranties
—One-year limited hardware warranty: Meru warrants to you that Meru
hardware (other than Third Party Products as described below) will be
free from defects in materials and workmanship for a one-year period
after the date of delivery of the applicable product to you from Meru or
its Reseller (the “Hardware Warranty Period”). If Meru receives written
notice from you of such defects during the Hardware Warranty Period,
Meru will, at its option, either repair or replace Meru hardware that
Meru determines to be defective. Replacement products may be
remanufactured units, and will be warranted for the remainder of the
original Hardware Warranty Period, or if greater, for thirty days from
delivery of such replacement. Should Meru be unable to repair or
replace the Meru hardware, Meru (or its Reseller, as applicable) will
refund to you the purchase price of the Product.
—90-Day Limited Software Warranty: Meru warrants to you that, for a 90-
day period after the date of delivery of the applicable product to you
from Meru or its Reseller (the “Software Warranty Period”), when
properly installed and used, (a) the media on which the Meru software
is provided will be free from defects in materials or workmanship; and
(b) the Meru software will substantially conform to the functional
specifications in the applicable documentation. If Meru receives
written notice from you of a breach of this warranty during the Software
Warranty Period and is able to reproduce the defect, Meru will, at its
option, either repair or replace the defective Meru software. Should
Meru be unable to repair or replace the Meru software, Meru (or its
Reseller, as applicable) will refund to you the purchase price of the
Product.
Exclusions
The warranty on the Product shall not apply to defects resulting from the following:

iv Meru Access Point Installation Guide
—Alteration or modification of the Product in any way, including without
limitation configuration with software or components other than those
supplied by Meru or integration with parts other than those supplied by
Meru.
—Abuse, damage or otherwise being subjected to problems caused by
negligence or misapplication (including without limitation improper or
inadequate maintenance or calibration), relocation of the products
(including without limitation damage caused by use of other than Meru
shipping containers), or use of the products other than as specified in
the applicable Meru product documentation (including without
limitation incompatible operating environments and systems), or
improper site preparation or maintenance.
—Damage as a result of accidents, extreme power surge, extreme
electromagnetic field, acts of nature or other causes beyond the control
of Meru.
—Use of the Product with software, interfacing, parts or supplies not
supplied by Meru.
The warranty on the Product does not apply if the Product is sold, or in the case of
software, licensed, for free for evaluation or demonstration purposes.
Meru expressly disclaims any warranty or obligation to support the Product for all
operating environments – for example, as illustration and not limitation, Meru does
not warrant or ensure interoperability of the Product with future telecommunica-
tion systems or other future software or hardware.
You understand and acknowledge that the Products may generate, use or radiate
radio frequency energy and may interfere with radio communications and/or radio
and television receptions if is not used and/or installed in accordance with the
documentation for such products. WHILE MERU USES COMMERCIALLY REASONABLE
EFFORTS TO ENSURE COMPLIANCE OF THE PRODUCTS WITH APPLICABLE UNITED
STATES FEDERAL COMMUNICATIONS COMMISSION AND PROTECT AGAINST HARMFUL
INTERFERENCES, YOU ACKNOWLEDGE AND AGREE THAT INTERFERENCES WITH
RADIO COMMUNICATIONS AND/OR RADIO AND TELEVISION RECEPTIONS MAY OCCUR
AND THAT MERU WILL NOT BE LIABLE FOR ANY DAMAGES OR INCONVENIENCE BASED
ON SUCH INTERFERENCES.
Third Party Products - The above Limited Warranties are exclusive of products
manufactured by third parties (“Third Party Products”). If such third party manu-
facturer provides a separate warranty with respect to the Third Party Product, Meru
will include such warranty in the packaging of the Meru Product.
Return procedures
To obtain warranty service you must: (a) obtain a return materials authorization
number (“RMA#”) from Meru by contacting [e-mail], and (b)
deliver the Product, in accordance with the instructions provided by Meru, along
with proof of purchase in the form of a copy of the bill of sale including the
Product’s serial number, contact information, RMA# and detailed description of the
defect, in either its original package or packaging providing the Product with a

v
degree of protection equivalent to that of the original packaging, to Meru at the
address below. You agree to obtain adequate insurance to cover loss or damage to
the Product during shipment.
If you obtain an RMA# and return the defective Product as described above, Meru
will pay the cost of returning the Product to Meru. Otherwise, you agree to bear
such cost, and prior to receipt by Meru, you assume risk of any loss or damage to
the Product. Meru is responsible for the cost of return shipment to you if the Meru
Product is defective.
Returned products which are found by Meru to be not defective, returned out-of-
warranty or otherwise ineligible for warranty service will be repaired or replaced
at Meru’s standard charges and shipped back to you at your expense.
At Meru’s sole option, Meru may perform repair service on the Product at your
facility, and you agree to provide Meru with all reasonable access to such facility
and the Product, as required by Meru. On-site repair service may be available and
is governed by the specific terms of your purchase.
All replaced parts, whether under warranty or not, are the property of Meru.
Warranty limitations
THE WARRANTIES SET FORTH ABOVE ARE EXCLUSIVE AND NO OTHER WARRANTY,
WHETHER WRITTEN OR ORAL, IS EXPRESSED OR IMPLIED BY MERU, TO THE MAXIMUM
EXTENT PERMITTED BY LAW. THERE ARE NO OTHER WARRANTIES RESPECTING THE
PRODUCT AND DOCUMENTATION AND SERVICES PROVIDED UNDER THIS AGREEMENT,
INCLUDING WITHOUT LIMITATION ANY WARRANTY OF DESIGN, MERCHANTABILITY,
FITNESS FOR A PARTICULAR PURPOSE (EVEN IF MERU HAS BEEN INFORMED OF SUCH
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IMPLIED WARRANTY CANNOT BE DISCLAIMED UNDER APPLICABLE LAW, THEN SUCH
IMPLIED WARRANTY SHALL BE LIMITED IN DURATION TO THE HARDWARE AND SOFT-
WARE WARRANTY PERIODS DESCRIBED ABOVE.
NO AGENT OF MERU IS AUTHORIZED TO ALTER OR EXCEED THE WARRANTY OBLIGA-
TIONS OF MERU.
MERU SPECIFICALLY DOES NOT WARRANT THAT THE MERU SOFTWARE WILL BE ERROR
FREE OR OPERATE WITHOUT INTERRUPTION.
THE REMEDIESIN THIS LIMITED PRODUCT WARRANTY ARE YOUR SOLE AND EXCLUSIVE
REMEDIES, AND MERU’S SOLE AND EXCLUSIVE LIABILITY, FOR BREACH OF THE HARD-
WARE OR SOFTWARE WARRANTY SET FORTH ABOVE.
Limitations of Liability
You acknowledge and agree that the consideration which you paid to Meru does not
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RECT, INCIDENTAL, SPECIAL, PUNITIVE OR CONSEQUENTIAL DAMAGES, INCLUDING
WITHOUT LIMITATION LOST PROFITS, LOST BUSINESS, LOST DATA, LOSS OF USE, OR

vi Meru Access Point Installation Guide
COST OF COVER INCURRED BY YOU ARISING OUT OF OR RELATED TO YOUR PURCHASE
OR USE OF, OR INABILITY TO USE, THIS PRODUCT OR THE SERVICES, UNDER ANY
THEORY OF LIABILITY, WHETHER IN AN ACTION IN CONTRACT, STRICT LIABILITY,
TORT (INCLUDING NEGLIGENCE) OR OTHER LEGAL OR EQUITABLE THEORY, EVEN IF
MERU OR ITS RESELLER KNEW OR SHOULD HAVE KNOWN OF THE POSSIBILITY OF
SUCH DAMAGES. IN ANY EVENT, THE CUMULATIVE LIABILITY OF MERU OR ITS
RESELLER FOR ALL CLAIMS WHATSOEVER RELATED TO THE PRODUCT OR THE SERVICE
WILL NOT EXCEED THE PRICE YOU PAID FOR THE PRODUCT OR SERVICES GIVING RISE
TO SUCH CLAIMS.
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AND ITS RESELLERS AND SHALL APPLY NOTWITHSTANDING ANY FAILURE OF ESSEN-
TIAL PURPOSE OF ANY LIMITED REMEDY.
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damages set forth above, in which case such limitation shall only apply to you to
the extent permitted in such jurisdiction.
Additional Information
This Limited Product Warranty shall be governed by and construed in accordance
with the laws of the State of California, U.S.A., exclusive of its conflict of laws prin-
ciples. The U.N. Convention on Contracts for the International Sale of Goods shall
not apply.
This Limited Product Warranty is the entire and exclusive agreement between you
and Meru with respect to its subject matter, and any modification or waiver of any
provision of this statement is not effective unless expressly set forth in writing by
an authorized representative of Meru.
All inquiries or claims made under this Limited Product Warranty must be sent to
Meru at the following address:
Meru Networks Inc.,
894 Ross Drive, CA 94087, USA
Tel: [phone]
Fax: [phone]
Email: [email protected]

© 2012 Meru Networks, Inc. Contents vii
Contents
About This Guide . . . . . . . . . . . . . . . . . . . . . . .ix
Audience . . . . . . . . . . . . . . . . . . . . . . . . . ix
Other Sources of Information . . . . . . . . . . . . . . . . . . ix
Meru Publications . . . . . . . . . . . . . . . . . . . . . ix
Website Resources . . . . . . . . . . . . . . . . . . . . ix
External References . . . . . . . . . . . . . . . . . . . . x
Typographic Conventions . . . . . . . . . . . . . . . . . . . x
Contacting Meru . . . . . . . . . . . . . . . . . . . . . . xi
Customer Services and Support . . . . . . . . . . . . . . . . xi
Chapter 1 Access Points. . . . . . . . . . . . . . . . . . . . . . . . . 1
AP300 . . . . . . . . . . . . . . . . . . . . . . . . . . 2
AP300 . . . . . . . . . . . . . . . . . . . . . . . . . 2
AP320i. . . . . . . . . . . . . . . . . . . . . . . . . 3
AP332e . . . . . . . . . . . . . . . . . . . . . . . . 4
AP332i. . . . . . . . . . . . . . . . . . . . . . . . . 4
Chapter 2 Installing AP332e . . . . . . . . . . . . . . . . . . . . . . . 7
Safety Precautions. . . . . . . . . . . . . . . . . . . . . . 7
Unpack the AP332e . . . . . . . . . . . . . . . . . . . . . 7
Installation Requirements . . . . . . . . . . . . . . . . . . . 8
Additional Equipment . . . . . . . . . . . . . . . . . . . 8
Install the AP332e . . . . . . . . . . . . . . . . . . . . . . 9
Select a Location . . . . . . . . . . . . . . . . . . . . . 9
Attach the Provided Antennas. . . . . . . . . . . . . . . . . 10
Install the Access Point . . . . . . . . . . . . . . . . . . . 10
Check AP332e LED Activity . . . . . . . . . . . . . . . . . . . 18
Where to Go From Here . . . . . . . . . . . . . . . . . . . . 20
Chapter 3 Installing AP332i . . . . . . . . . . . . . . . . . . . . . . 21
Safety Precautions. . . . . . . . . . . . . . . . . . . . . . 21
Unpack the AP332i. . . . . . . . . . . . . . . . . . . . . . 21
Additional Equipment . . . . . . . . . . . . . . . . . . . 22
Installing AP332i . . . . . . . . . . . . . . . . . . . . . . 22
Select a Location . . . . . . . . . . . . . . . . . . . . . 22
Install the Access Point . . . . . . . . . . . . . . . . . . . 23
Check AP332i LED Activity . . . . . . . . . . . . . . . . . . . 30
Where to Go From Here . . . . . . . . . . . . . . . . . . . . 32

viii Meru Access Point Installation Guide © 2012 Meru Networks, Inc.
Cautions and Warnings . . . . . . . . . . . . . . . . . . . .33
Cautions. . . . . . . . . . . . . . . . . . . . . . . . . 33
Warnings . . . . . . . . . . . . . . . . . . . . . . . . 35
Regulatory Information . . . . . . . . . . . . . . . . . . .39
For AP300/320i . . . . . . . . . . . . . . . . . . . . . . 39
Radio . . . . . . . . . . . . . . . . . . . . . . . . 39
EMC . . . . . . . . . . . . . . . . . . . . . . . . . 39
Safety . . . . . . . . . . . . . . . . . . . . . . . . 39
AP332e/i . . . . . . . . . . . . . . . . . . . . . . . . 41
USA . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Underwriters Laboratories . . . . . . . . . . . . . . . . . 41
FCC Radiation Exposure Statement . . . . . . . . . . . . . . 41
Radio Frequency Interference Requirements . . . . . . . . . . . 42
Canada. Industry Canada (IC) . . . . . . . . . . . . . . . . . 43
Europe—EU Declaration of Conformity and Restrictions . . . . . . . . 45
IEEE 802.11a Restrictions. . . . . . . . . . . . . . . . . . 47
EEE 802.11b/g Restrictions . . . . . . . . . . . . . . . . . 47
Japan. . . . . . . . . . . . . . . . . . . . . . . . . . 48
Singapore . . . . . . . . . . . . . . . . . . . . . . . 48
Manufacturing Information . . . . . . . . . . . . . . . . . . 48
AP300 Plenum Requirements. . . . . . . . . . . . . . . . . . 49
Supported PoEs . . . . . . . . . . . . . . . . . . . . . . . 51
Supported Power Over Ethernet Devices for Meru APs . . . . . . . . . 51
Optional External Antennas . . . . . . . . . . . . . . . . .53
ANT-ABGN-23 . . . . . . . . . . . . . . . . . . . . . . 53
ANT-O6ABGN-0606-O . . . . . . . . . . . . . . . . . . . 54
ANT-O6ABGN-0607-PT . . . . . . . . . . . . . . . . . . . 55
ANT-O1BG-1300-PN. . . . . . . . . . . . . . . . . . . . 56
ANT-6ABGN-24 . . . . . . . . . . . . . . . . . . . . . 58

© 2012 Meru Networks, Inc.About This Guide AboutThisGuide ix
About This Guide
This guide provides installation instructions for the Meru AP300s, which includes both
the AP300 and the AP320i models. The term access point is used interchangeably
throughout this document to apply to any model when there are no differences
among the models.
Audience
This guide is intended for anyone installing Meru Wireless LAN System Access Points
(APs).
Other Sources of Information
Additional information is available in the following Meru publications, Web site, and
external references.
Meru Publications
Meru System Director Release Notes
Meru System Director Getting Started Guide
Meru Controller Installation Guide
Meru System Director Command Reference
Meru System Director Configuration Guide
Website Resources
For the first 90 days after you buy a Meru controller, you have access to online
support. If you have a support contract, you have access for the length of the
contract. See this web site for information such as:
Meru System Director Release Notes
Knowledge Base (Q&A)

© 2012 Meru Networks, Inc.About This Guide AboutThisGuide x
Downloads
Open a ticket or check an existing one
Customer Discussion Forum
The URL is: http://support.merunetworks.com
Meru System Director Getting Started Guide
Meru Controller Installation Guide
Meru System Director Release Notes
Meru System Director Configuration Guide
Meru System Director Command Reference
External References
Stevens, W. R. 1994. TCP/IP Illustrated, Volume 1, The Protocols. Addison-Wesley,
Reading, Mass.
Gast, M.S. 2002. 802.11 Wireless Networks, The Definitive Guide. O’Reilly and
Associates, Sebastopol, Calif.
Typographic Conventions
This document uses the following typographic conventions to help you locate and
identify information:
Note:
Provides extra information, tips, and hints regarding the topic.
Caution!
Identifies important information about actions that could result in
damage to or loss of data, or could cause the application to behave in
unexpected ways.
Warning!
Identifies critical information about actions that could result in
equipment failure or bodily harm.

© 2012 Meru Networks, Inc.About This Guide AboutThisGuide xi
Contacting Meru
You can visit Meru Networks, Inc. on the Internet at this URL:
http://www.merunetworks.com
Customer Services and Support
For assistance, contact Meru Customer Services and Support 24 hours a day at
[phone] (+1-888-Meru-WLA(N)) or [phone]. Email can be sent to
[email protected].
Meru Networks, Inc. Customer Services and Support provide end users and channel
partners with the following:
Telephone technical support
Software update support
Spare parts and repair service
RMA Procedures
Contact Meru Customer Services and Support for a Return Material Authorization
(RMA) for any Meru equipment.
Please have the following available when making a call:
Company and contact information
Equipment model and serial numbers
Meru software release and revision numbers (for example, 3.0.0-35)
A description of the symptoms the problem is manifesting
Network configuration

© 2012 Meru Networks, Inc.About This Guide AboutThisGuide xii

© 2012 Meru Networks, Inc. AccessPoints 1
Chapter 1
Access Points
Access Points contain radio devices that communicate with the Meru Controller and
form the wireless LAN (WLAN). The Meru Controller and Access Points connect to the
site’s wired LAN through wired switches. Wireless clients associate with the Access
Points as they roam throughout the WLAN. As such, they are an extension of the wired
LAN, providing the wireless benefits of client mobility, enhanced access, and
dynamic network configuration.
Figure 1: Wireless LAN Connected to Network
Meru AP

2Meru Access Point Installation Guide © 2012 Meru Networks, Inc.
AP300
AP300
The AP300 Access Point series delivers high performance, full-speed, Wi-Fi certified
802.11n based on draft 2.0 connectivity while simultaneously supporting legacy
802.11a/b/g devices. AP300 is available in the configurations shown below.
AP300 Configurations
AP300
Features for the AP300 include:
802.11n support with channel bonding in both 2.4GHz and 5GHz frequency bands.
Channel bonding combines two 20Mhz channels into a single-wide 40Mhz channel
for increased throughput.
Dual-band external antenna options optimized for MIMO mode
Plug and Play deployment using centralized controller platforms
Multi-layered security including standard WPA2, 802.11i security such as
automatic traffic inspection
Each of these Access points may be powered by a standard 802.3af PoE device.
Model Configuration
AP332i Two dual-band 802.11n radios with 3x3 MIMO and internal
antennas
AP332e Two dual-band 802.11n radios with 3x3 MIMO and external
antennas
AP320i Two dual-band 802.11n radios with 3x3 MIMO and internal
antennas
AP300e Two dual-band 802.11n radios with 3x3 MIMO and external
antennas
AP310 Single dual-band 802.11n radio with 3x3 MIMO and external
antennas
AP311 Single dual-band 802.11n radio and single 802.11a/b/g
radio (AP320 upgradable) with external antennas
AP302 Two dual-band 802.11a/b/g radios (AP320 upgrade able)
with external antennas
AP301 Single dual-band 802.11a/b/g radio (AP310 upgrade able)
with external antennas

AP300
© 2012 Meru Networks, Inc. AccessPoints 3
Air Traffic Control technology for 802.11n devices and legacy a/b/g devices
3x3 MIMO with 3 chains and 3 receive chains, delivering two spatial streams
For AP302 and AP311, the a/b/g radio software upgrades to 802.11n for maximum
investment protection.
Channel span architecture which requires no channel planning or configuration
Six standard multiband, omni-directional antennas for AP302, AP311, AP320, and
AP332 models. Three standard multiband, omni-directional antennas for AP310
and AP301.
Powered by 5 volt DC input, 802.3af or 802.3at compliant PoE device.
Figure 2: AP300e
AP320i
The AP320i Access Point is an internal-antenna AP with two dual-band 802.11n radios
and 3x3 MIMO and internal antennas.
Features for the AP320i include:
Internal antennas
802.11n support with channel bonding in both 2.4GHz and 5GHz frequency bands.
Channel bonding combines two 20Mhz channels into a single-wide 40Mhz channel
for increased throughput.
Plug and Play deployment using centralized controller platforms
Multi-layered security including standard WPA2 features such as automatic traffic
inspection
Standard 802.3af PoE support and support for many 802.3at devices
A
2
A
2
A
L
A
N
R
F
1
R
F
2
2

4Meru Access Point Installation Guide © 2012 Meru Networks, Inc.
AP300
Air Traffic Control technology for 802.11n devices and legacy a/b/g devices
Channel span architecture that requires no channel planning or configuration
Figure 3: AP320i
AP332e
The AP332e Access Point is an external-antenna AP with two dual-band 802.11n
radios and 3x3 MIMO and internal antennas.
Features for the AP332e include:
External antennas
802.11n support with channel bonding in both 2.4GHz and 5GHz frequency bands.
Channel bonding combines two 20Mhz channels into a single-wide 40Mhz channel
for increased throughput.
Plug and Play deployment using centralized controller platforms
Multi-layered security including standard WPA2 features such as automatic traffic
inspection
Standard 802.3af PoE support and support for many 802.3at devices
Air Traffic Control technology for 802.11n devices and legacy a/b/g devices
Channel span architecture that requires no channel planning or configuration
Up to 128 clients per radio regardless of the encryption in use
DFS capability (in permitted regions)
Support for wired stations via the secondary ethernet interface
Per-packet data rates up to 450Mbps
Mesh and VPN capability with appropriate controller licenses
AP332i
The AP332i Access Point is an internal-antenna AP with two dual-band 802.11n radios
and 3x3 MIMO and internal antennas.
Features for the AP332i include:
00241

AP300
© 2012 Meru Networks, Inc. AccessPoints 5
Internal antennas
802.11n support with channel bonding in both 2.4GHz and 5GHz frequency bands.
Channel bonding combines two 20Mhz channels into a single-wide 40Mhz channel
for increased throughput.
Plug and Play deployment using centralized controller platforms
Multi-layered security including standard WPA2 features such as automatic traffic
inspection
Standard 802.3af PoE support and support for many 802.3at devices
Air Traffic Control technology for 802.11n devices and legacy a/b/g devices
Channel span architecture that requires no channel planning or configuration
Up to 128 clients per radio regardless of the encryption in use
DFS capability (in permitted regions)
Support for wired stations via the secondary ethernet interface
Per-packet data rates up to 450Mbps
Mesh and VPN capability with appropriate controller licenses

6Meru Access Point Installation Guide © 2012 Meru Networks, Inc.
AP300

Safety Precautions
© 2012 Meru Networks, Inc. Installing AP332e 7
Chapter 2
Installing AP332e
This chapter describes how to install and configure an AP332e. It contains the following sections:
Safety Precautions
Unpack the AP332e
Installation Requirements
Install the AP332e
Check AP332e LED Activity
Where to Go From Here
Safety Precautions
IMPORTANT—Read and follow the regulatory instructions in Appendix B before installing and operating
this product.
If an optional power supply is used, it must be one supplied by Meru Networks.
The AP332e is intended only for installation in Environment A as defined in IEEE 802.3af. All intercon-
nected equipment must be contained within the same building, including the interconnected equip-
ment's associated LAN connection.
Unpack the AP332e
Confirm that the AP332e shipping package contains these items:
AP332e
Warning!
For Power over Ethernet, an 802.3af or 802.3at connection must be used.

8Meru Access Point Installation Guide © 2012 Meru Networks, Inc.
Installation Requirements
Wall mount bracket
Two ceiling mount brackets (for varying sized ceiling structures)
Six antennas
Screws for the mounting bracket
Installation Requirements
An array of holes on the mounting bracket allows the AP332e to be mounted on the wall and over junc-
tion boxes or molly bolts. There are holes for passing the PoE Ethernet or external power supply cable
through the bracket if the bracket is mounted on a junction box.
The AP332e has a security cable slot so you can lock the AP332e with a standard security cable, such
as those used to secure laptop computers.
The AP332e ships with included ceiling and wall mounting brackets to be used for varying types of
lcations, such as on T-bars or over junction boxes. For mounting above ceiling tiles, purchase optional
mounting kits:
Above Suspended Ceiling Mounting Kit (T-Bar Hanger): MNT-ASCMKIT
Above hanging ceiling tiles. Suitable for use in environmental air space in accordance with the
Section 332e-22(c) of the National Electric Code and Sections 2- 128.12 - 010 (3) and 12 - 100 of the
Canadian Electrical Code. Part 1. C22. 1. Note that in order to comply with these standards, the
plastic cover on the AP must be removed.
Additional Equipment
A power source is needed to power the AP332e. The AP332e requires an 802.3af or 802.3at power
source when operating with PoE.
Antenna Mappings
See Table 1 to determine which radio is associated with each antenna.