Metro DataVac C5 U-SERIES User manual

9 Series
Controlled
Humidity
Heated
Holding &
Proong
Cabinets
INSTRUCTIONS
FOR USE
TM
Metro Heated Cabinets are for
Hot Food Holding applications only
This manual covers cabinets with electrical ratings of:
120V 2000W, 120V 1440W & 220-240V 1681-2000W .
When ordering
electrical parts,
always conrm the
rating listed on rear
cabinet data plate.
Dierences on voltage,
amps or wattage are
listed with bold text
in replacement part
descriptions.
InterMetro Industries Corporation
Wilkes-Barre, PA 18705
1-800-992-1776 www.metro.com L01-419 Rev.I
10/11/17

1. WiththePOWERswitchOFF,plugthesupplypowercordintoanappropriate,
grounded,receptacle.(Refertothecabinetdataplateforvoltageand
ampererating).
2. Fillthewaterreservoirintheoorofthecabinetwithcleanwarmwater.Thecapacity
ofthereservoirisabout4U.S.Gallons(15liters).Thewaterlevelshouldbenohigher
than1/2inch(13mm)belowthebottomofthewaterreservoircover.
3. Ensurethatthewaterreservoircoverisinstalled(refertothecabinetoperating
instructions).Thisisrequiredforthecabinettofunctionproperly.
4. SetthePOWERswitchtotheONposition.
5. Thecabinetwillinitiallydisplaycurrenttemperatureandhumiditysetpointsandthen
showtheactualcabinettemperatureandhumidity.
6. Thetemperatureandhumiditydisplayswillcontinuetoblinkuntilthetemperatureset
pointisreached.
7. Tochangetemperatureorhumiditysetpoints,turnacontrolknob.Asaknobisturned,
thetemperatureandhumiditydisplaywillshowthesetpoints,andthe“F°andC°”
indicatorlampswillblink.About3secondsafteraknobisturned,thedisplaywillshow
theactualcabinettemperatureandhumidity.
8. Pressandrelease“RecallSetPoints”buttontoseethecurrentcabinettemperature
andhumiditysetpoints.
9. Toseethecurrentalarmsetpoint,pressandrelease“LowTempAlarm”button.
Tochangethealarmsetpoint,pressandhold“LowTempAlarm”button,turnthe
temperatureknobtothedesiredsetting,andreleasebutton.
10. Tocleancabinet,turnpoweroff,unplugfromwalloutlet,allowcabinettocool,wipe
withadampclothanddrywithatowel.Floorofcabinetandwaterreservoirmaybe
rinsedoutwithalowpressurehose.
11. Consulttheinstructionsforuseforadditionaloperationandmaintenanceinformation.

1
TABLE OF CONTENTS
SECTION PAGE
I. Quick Start Guide..........................................................(cover)
II. Basic Operating Guidelines................ Inside Front Cover
III. Safety Instructions................................................................. 1
IV. Identifying Your Cabinet..................................................... 2
V. Installation & Set-up ............................................................. 3
VI. Product Features ................................................................... 7
VII. Operating Instructions ....................................................... 8
VIII. Care & Maintenance.............................................................10
IX. Basic Troubleshooting.........................................................11
X. Service & Replacement Parts.............................................13
XI. Warranty ...................................................................................18
XII. Warranty Information Page ..............................................19
SAFETY INFORMATION
WARNING: Followallfoodsafetyguidelines.Pre-heatthecabinettothedesiredtemperaturebeforeplacing
cooked,hotfoodintothecabinet.Thisisnotare-thermalizingcabinet.Foodmustbeatthe
appropriatetemperaturebeforebeingplacedintothiscabinet.Useafoodprobetocheckinternalfood
temperature—thecabinettemperatureisnotnecessarilytheinternalfoodtemperature.
WARNING: Onlyfactoryapprovedserviceagentsshouldattempttoservice,repairorreplaceelectrical
components,wiringorpowercord.
WARNING: Unplugthecabinetbeforecleaningorservicing.Donotwashthecabinetwithawaterjetorhigh
pressurewater.
WARNING: Thiscabinetisonlyforhotfoodholdingapplications.
CAUTION: Donotsprayorpourwaterintothetopofthecabinet(controlenclosure).Tocleanthecabinet,wipe
withadampclothanddrywithatowel.Useonlycleaningagentsapprovedforstainlesssteelor
aluminum(dependingonyourcabinetconstruction).Theoorofthecabinetandwaterreservoirmay
behosedoutwithlowpressurewater.
CAUTION: Waterdrippingontotheoorfromopendoorscanbeasliphazard.

2
IDENTIFYING YOUR CABINET
For future reference, note the serial and model number,
found on the data plate of the cabinet, here.
Model number
Serial number
Date the cabinet was
put into service
Fill out and return the warranty card located at
the back of this manual.
PART NUMBERING
C5 9 9 X - S FS - L P FS A
CABINET NAME
CABINET TYPE
9 = 9 SERIES
(CONTROLLED HUMIDITY)
CABINET SIZE (HEIGHT)
9 = FULL
7 = 3/4
5 = 1/2
3 = UNDER COUNTER
MATERIAL
S = STAINLESS
N = ALUMINUM
A = ACCESSORIES
(IF APPLICABLE)
ELECTRICAL CABINET RATING
BLANK = 120V 2000W
L = 120V 1440W
X = 220-240V, 50/60HZ, 1681-2000W
REAR DOOR(S)
(PASS THRU)
BLANK = NON-PASS THRU
FS = FULL SOLID
DS = DUTCH SOLID
FC = FULL CLEAR
DC = DUTCH CLEAR
CABINET CONSTRUCTION
BLANK = NON-PASS THRU
P = PASS-THRU, DOORS
(FRONT & REAR)
SLIDES
L = LIP LOAD (FIXED)
U = UNIVERSAL (ADJUSTABLE)
FRONT DOOR(S)
FS = FULL SOLID
DS = DUTCH SOLID
FC = FULL CLEAR
DC = DUTCH CLEAR

3
INSTALLATION AND SET-UP
1. Check for Shipping Damage: Check the packaging and cabinet for shipping damage before and after unloading
the unit, and after removing all the packaging.
2. The receiver of this product is responsible for ling freight damage claims. This equipment must be opened
immediately for inspection. All visible damage must be reported to the freight company within 48 hours and must
be noted on freight bill at the time of delivery.
3. Concealed damage is your responsibility — you must advise the carrier of any loss or damage within 15 days
after receipt of the cabinet. If there is damage, retain the original packaging for inspectors.
4. After unpacking the cabinet, remove all tape and packing material from the inside as well as outside of the unit.
5. Any protective covers (plastic or paper sheet) on the sheet metal or clear door(s), if applicable, must also be
removed before turning the cabinet on.
WARNING: Onlyfactoryapprovedserviceagentsshouldattempttoservice,repairorreplaceelectrical
components,wiringorthepowercord.
6. The power cord can be installed to exit the back
of the cabinet for wall outlets or out the top of the
cabinet for ceiling power drops. To change the
position of the power cord, rst make sure the
cabinet power switch is o and the power cord is
unplugged from any electrical outlet. Remove the
(7) screws holding the cabinet top in place. Lift
the rear portion of the cabinet top and slide it
away from under the front control bezel, removing it from the cabinet. Remove the (2) screws on the rear of the
cabinet that hold the cord bracket in place. Rotate the power cord bracket 90° to the desired position and reattach
it with the (2) screws to the back of the cabinet. Make sure the green ground wire connection and the wire nuts on
the black and white wires have not loosened. Do not alter
the wiring of the power cord to the cabinet. Replace the
cabinet top and the (7) screws holding it in place.
7. Refer to the data plate located near the power cord for the
electrical specications of cabinet. With the POWER switch
OFF, plug the cord into the appropriate rated, grounded
receptacle. Cabinets rated at 120V 2000W must be plugged into
125VAC 20 amp receptacle and must be used on an individual
branch circuit. Cabinets rated at 120V 1440W may be plugged
into either a 15 amp or 20 amp receptacle. Cabinets rated at 220-240V 1681-2000W must be plugged into a
250VAC, 15 amp receptacle.
8. The factory setting for temperature is Fahrenheit. To change the temperature display from Fahrenheit to Celsius a
jumper needs to be changed on the back of the controller circuit
board. Turn the cabinet o, unplug the cabinet from the electrical supply and remove the top of the cabinet (refer to
step #6). See the control wiring diagram below for the location
of jumper JP5. For Fahrenheit control, the jumper is on the
lower two pins. For Centigrade control, move the jumper from
the lower two pins to the upper
two pins. After changing
the jumper, replace the top,
plug the cabinet in, turn
the cabinet on and adjust
the temperature and low
temperature alarm settings
for the new units (°C or °F)
of temperature selected.
9. Your C5 cabinet is designed
to operate next to walls and
other kitchen equipment.
However, the greater the
clearance around the sides
and the top of the cabinet, the cooler the electrical components will operate. This may result in a longer life
expectancy for the electrical components.
Cord out
of the top
WARNING: Donotallowcombustiblematerialstobestoredoraccumulateon,underornexttothecabinet.Do
notblockanyventilationlouversorslots.
Cord out
of the
back
120V 120V 220/240V
15AMP 20AMP 15AMP
Outlet Outlet Outlet

4
SLIDE POSITION to MAXIMIZE
3" PAN CAPACITY OF UNIVERSAL SLIDES
Full Height Full Height 3/4Height 1/2Height Under Counter
Single Door Dutch Doors Cabinet Cabinet Cabinet
18 Levels 17 Levels 14 Levels 8 Levels 5 Levels
(Position 2nd (Position 2nd (Position 3rd
from Bottom) (Position Bottom) from Bottom) from Bottom) (Position Bottom)
Part No. RPC5-U9 Part No. RPC5-U9 Part No. RPC5-U7 Part No. RPC5-U5 Part No. RPC5-U3
(includes slides and uprights) (includes slides and uprights) (includes slides and uprights) (includes slides and uprights) (includes slides and uprights)
SLIDE INSTALLATION
The rack uprights
have been installed
at the factory. If
removed for cleaning,
reinstall by hanging
them on the shoulder
rivets on the side
walls of the cabinet.
INSTALLATION AND SET-UP (continued)
SiteSelect™
features
make slide
installation
easier.
Slides sold in pairs. For additional pair of wire slides, order C5-USLIDEPR-C for Chrome or C5-USLIDEPR-S for Stainless Steel.
To order individual universal uprights only, see item #’s 39A, 39B, 39C.
TOP VIEW
39A RPC5-9-URT5
8 Required per
cabinet
39B RPC5-9-URT7
4 Required per
cabinet
39A
RPC5-9-URT5
4 Required per
cabinet
39C
RPC5-9-URT3
4 Required per
cabinet
*
*
*
*

5
CORRECT ORIENTATION OF
LIP LOADED SLIDE RACKS
Full Height Full Height 3/4Height 1/2Height Under Counter
Single Door Dutch Doors Cabinet Cabinet Cabinet
2-piece Construction 2-piece Construction 1-piece Construction 1-piece Construction 1-piece Construction
Part No. RPC5-L9 Part No. RPC5-L9 Part No. RPC5-L7 Part No. RPC5-L5 Part No. RPC5-L3
INSTALLATION AND SET-UP (continued)
Slides sold in pairs.

6
REVERSING THE DOORS
C5 doors are normally hinged on the right hand side at the factory. If the cabinet has been in operation, allow the
door to cool before reversing the door hinging direction. Note: When nished, all holes will have screws in them and
there will be no exposed holes left in the cabinet.
1. If the cabinet has Dutch Doors, note which is the top and which is the bottom door. Open the door, lift it o the
cabinet hinges and set it aside noting which is the top and bottom of the door.
2. On the cabinet, remove the latch strike plate and hinges and install them on the other side of the cabinet. On the
door, remove the hinge covers to access the mounting screws. Remove the hinges.
3. Rotate the door so the previous bottom is now the top and install the hinges. On Dutch Doors, do not remove the
handles, the top door becomes the bottom and the bottom door the top. On single door units, rotate the handles
180° and reinstall.
4. On the cabinet mounted hinges, lift the white bushing and rotate it 180° and push it down to reseat it on the
hinge pin.
5. Install the door onto the cabinet hinges and check to make sure the door latches properly and the gaskets
are in compression.
Tip Hazard:OnPass-Thrucabinetsthatincludeanycleardoors,wheneldreversing,thefrontandbackdoors
mustbehingedfromoppositesidesofthecabinet.Seeillustrationbelow.
After reversing the door hinging direction, labels are now
upside down. You may contact InterMetro for a new set
of labels, part number RPC5-DRLBL, at no charge, to be
placed in the proper orientation.
Clear Doors
Hinged on
opposite
sides of
the cabinet
Clear Doors
Hinged on
same side
of the
cabinet
WARNING •TIP HAZARD
!

7
PRODUCT FEATURES
Temperature Control
Controls the temperature in the cabinet.
Turn the knob to change the temperature
set point. The display shows new set
point as the knob is turned.
Power Switch
Humidity Control
Controls the relative humidity in the cabinet. Turn the
knob to change the humidity set point. The display
shows the new set point as the knob is turned.
Low Temperature Alarm
Sets and recalls the low
temperature alarm set point.
Element Cycling
Indicator Lights
Indicates the active heat
element. One each for air
and water heat elements.
Humidity Display
Displays the current
cabinet humidity. Also
displays low water warning.
Set Point Recall
Displays cabinet’s temperature
and humidity set points.
Temperature Scale Indicators
Set to Fahrenheit in the factory.
These indicators will also blink
while the temperature and
humidity set points are
being displayed.
Air Temperature Display
Displays the current cabinet
temperature. Also displays low
temperature warning.
Audio Disable (Sound Off)
Press “Recall” and “Low Temp
Alarm” buttons simultaneously and
hold for ve seconds to toggle sound
o and on.
Field Reversible
Doors
Be careful when
opening the doors
as hot, humid air will
escape the cabinet.
Tray Slides
Water
Reservoir Cover
This must be
installed for
cabinet to
function properly.
Water Reservoir
Fill with water to
about one half
inch (12mm)
below the water
reservoir cover.
Air Duct
Drip Pan
Drip Trough/Bumper
Water Drain
Allow water to cool
before draining.
Flush Pull Handles
Control Panel

8
OPERATING INSTRUCTIONS
Power-Up & Pre-Heat
• When the cabinet is switched on, the controller displays “Set Pnt” followed by the current temperature and
humidity set points. The temperature and humidity displays will begin to blink, indicating that the cabinet is pre-
heating. The displays will stop blinking after the temperature set point is reached.
• Turn “Temperature” and “Humidity” knobs at any time to change the desired settings.
• Press the “Recall” button at any time to display the current temperature and humidity settings.
• If the “Humidity” display ashes “Fill” accompanied by an audible alarm, ll the water reservoir with water.
1. Allow the cabinet to pre-heat without food for 30 minutes to an hour. The time required to reach the temperature
set point is dependent on the set point, the size of the cabinet, the door type (solid or clear) and the temperature
of the room the cabinet is in.
Warning: Followallfoodsafetyguidelines.Pre-heatthecabinettothedesiredtemperaturebeforeputtingcooked,
hotfoodintothecabinet.Thisisnotare-thermilizationcabinet.Foodmustbeattheappropriate
temperaturebeforebeingplacedintothiscabinet.
2. To insure food safety, the C5 cabinet uses Temperature Priority. This feature is designed to minimize the time
required to pre-heat a cold cabinet to the desired operating temperature and to recover to the operating
temperature after a door has been opened and closed. To do this, during pre-heat and recovery, all the available
electrical energy is used to heat the cabinet. (Initially this may cause the temperature to exceed the set point.
However, this will rapidly correct itself and equalize to the operating temperature within a few minutes.) The C5
controls will continuously monitor temperature and humidity and energize the heat elements accordingly. Note, as
the cabinet pre-heats the air, the humidity level may drop signicantly. This is because hotter air can hold more
moisture and therefore the relative humidity goes down as the cabinet pre-heats. Once the cabinet operating
temperature is reached, the cabinet will then produce humidity as required. The Temperature Priority feature,
heat before humidity, ensures the food is held at the desired temperature. Food holding temperature is one of the
key elements for safe food holding. By prioritizing temperature, the C5 cabinet promotes food safety when used
properly.
Low Temperature Alarm
• The Cabinet is equipped with a low temperature alarm system that will alert you if the cabinet falls below the
alarm set point for more than 5 minutes during operation (unless the low temperature alarm has been disabled
— see below). The TEMPERATURE display will begin to blink “L0” alternating with the current temperature. An
audible alarm will also sound 3 times every 10 seconds (See “Sound On and O” below for more information on
the audio alarm)
• To check the existing low temperature alarm set point, press and release the LOW TEMP ALARM button.
• To change the low temperature alarm set point, press and hold the LOW TEMP ALARM button while turning the
TEMPERATURE knob.
• If the cabinet’s temperature set point is set below the low temperature alarm set point, the alarm is disabled.
• The low temperature alarm is also disabled during pre-heat.
Sound On and Off
Press LOW TEMP ALARM and RECALL and
hold for 5 seconds to toggle sound o and
on. Display will show “SND OFF” or “SND ON”

9
3. Your C5 9 Series cabinet is capable of creating high levels of humidity at all operating temperatures. As you
operate the cabinet and open and close the door(s), condensation will form on the inside surfaces of the cabinet.
Some dripping of water may occur to the outside of the cabinet particularly at the door seals. A drip trough is
part of the bumper and will direct most of this water to a removable water pan under the bumper. Water may also
drip o opened doors onto the oor.
Caution: Waterdrippingontotheoorfromopendoorscanbeasliphazard.
Warning: Somesurfaces,waterandescapingvaporcanbehotenoughtoburn.Usecautionwhenopeningdoors
andworkinginandaroundthiscabinet.
4. The cabinet controls will “remember” their settings when the cabinet is turned o. Therefore, when the unit is
turned on the settings will be the same as they were during the previous use.
5. A red indicator light below each digital display indicates when the temperature or humidity heater element is
energized. As the control settings are adjusted, it may take a few moments for the status of the indicator lights
to reect the new control settings and cabinet conditions depending on when in the control cycle the settings
are changed.
6. If humidity is required, ll the water reservoir in the bottom of the cabinet to about 1/2" (13mm) below the bottom of
the water reservoir cover. Potable (suitable for drinking) water should be used. Water can be poured through the
rectangular hole in the water reservoir cover. If the cover is removed, replace it before using the cabinet. A water
sensor detects a low water condition and will prevent the water reservoir element from being energized. The
reservoir needs relling when there is about 1" (25mm) of water left in the reservoir. At this point, the display will
blink “Fill,” and an audible alarm will sound every 10 seconds, and the water reservoir element will not heat
until the water reservoir is lled. If humidity is not required, empty the water reservoir and turn the humidity
control knob counterclockwise until the display reads “O.”This will prevent the display from blinking “Fill.”
7. To remove the water from the water reservoir, allow the water to cool, open the drain valve under the right end of
the drip trough and allow the water to drain. Any remaining water in the bottom of the reservoir can be removed
with a clean towel.
Note: Whenturningthecabinetoffattheendoftheworkday,itisrecommendedtoleavethedoor(s)opento
preventheatandcondensationbuildupwithinthecabinet.
Note: Ifthecabinetisnotgoingtobeusedforanextendedperiodoftime,allwatershouldberemovedfromthe
waterreservoirandthecabinetcompletelycleanedanddriedout.
Water Reservoir Drain Valve
Water Reservoir
Fill with water to one half inch
below the water reservoir cover.
Element Indicators

10
CARE & MAINTENANCE
Cleaning The Cabinet
Warning: Unplugthecabinetbeforecleaningorservicing.Donotwashthecabinetwithawaterjetorhigh
pressurewater.
Caution: Donotsprayorpourwaterintothecontrolenclosure.Tocleanthecabinet,wipewithadampclothand
drywithatowel.Useonlycleaningagentsapprovedforstainlesssteeloraluminum(dependingonyour
cabinetconstruction).
Caution: Donotusecleanerswithchloridesorphosphatesastheymaycausedamagetostainlesssteel.Donot
usestrongalkalisonaluminumastheymaydiscolorit.
1. Use cleaners in the proper concentrations. Follow the manufacturer’s directions for the cleaning product used.
The oor of the cabinet and water reservoir may be hosed out with low pressure water. After using any cleaning
products, thoroughly rinse all surfaces to remove all residue.
2. Use a damp cloth or sponge. Mild soap suitable for stainless steel and aluminum is acceptable. Dry with a
clean towel. Wipe up spills as soon as possible and regularly clean the cabinet to avoid staining and dicult to
clean conditions.
If a control knob needs to be removed for cleaning, use a 5/64" Allen key to loosen the set screw on the control
knob. Remove the knob, clean the control face and/or knob and replace the knob and tighten the set screw.
Cleaning and De-scaling Instructions for the Water Reservoir:
1. Use only potable water (water suitable for drinking) in the cabinet. The reservoir is equipped with a heater, which
heats the water to create humidity and a water level sensor. As water evaporates from the reservoir, any minerals
and chemicals present in the water are left behind in the remaining water. Given enough time, these minerals can
build up on the reservoir, heater and sensor causing corrosion and a decrease in performance. Using distilled
water or conditioned water will help prevent scale build up. If distilled water is used, you may need to add
baking soda to the water for the low water sensor to work properly. Contact your local water authority for
help in determining if a water conditioning system is advised. Adding approximately one tablespoon of white
vinegar or lemon juice to the water reservoir will help prevent scale build-up.
Warning: Waterinsidethiscabinet’sreservoirishotduringuse!Turnthecabinetoff,unplugitfromtheelectrical
outletandallowthecabinetandwatertocoolbeforedrainingthewaterreservoir.
2. Do not allow scale to build up on the reservoir, heater or sensor. Dirty water should not be allowed to sit
overnight in the cabinet. At the end of each operating day, turn the power o and allow the cabinet and water to
cool. Drain the reservoir.
To de-scale the reservoir, heater element and water level sensor you may use a food grade de-scaler
suitable for stainless steel. You may already be using a de-scaling product in your kitchen for use in your
icemaker, dishwasher or coee maker equipment. Follow the cleaning instructions on the product label. When
nished, thoroughly rinse all cleaning agents o the reservoir, heater and sensor and allow them to dry. At the
beginning of the next operating shift, rell the reservoir with potable water.

11
BASIC TROUBLESHOOTING
Warning: Onlyfactoryapprovedserviceagentsshouldattempt
toservice,repairorreplaceelectricalcomponents,
wiringorpowercord.
1. Controls do not work (no display or indicator lights):
a. Check that the cabinet is plugged in.
b. Check that the outlet has power.
c. Check that the power switch is in the “On” position.
d. Check the cabinet wiring from the power cord to the power switch and to the controller.
e. Check that the fuse on the back of the controller is not blown.
f. Controller is faulty.
2. Controller display all dashes instead of current humidity:
a. The humidity sensor and controller are not communicating:
i. Humidity sensor wires are broken or disconnected from the controller.
ii. Humidity sensor lter needs to be cleaned.
iii. Humidity sensor needs to be replaced.
iv. Controller needs to be replaced.
3. Controller temperature display does not change (displays a constant value approximately equal to the
minimum or maximum of the temperature control range, 70°F (21°C) or 200°F (93°C):
a. The temperature sensor and controller are not communicating:
i. Temperature sensor wires are broken or disconnected from the controller.
ii. Controller needs to be replaced.
iii. Temperature sensor needs to be replaced.
4. Temperature too hot:
a. Set point is too high. Turn temperature set point down to the desired temperature.
b. During initial pre-heat some over temperature may occur but will quickly return to the set point.
c. If displayed temperature exceeds 220°F (104°C):
i. Blower wiring is faulty or disconnected.
ii. Blower needs replacing.
iii. The thermostat may have failed and the thermal overload device is controlling the temperature. Stop using
the cabinet immediately and contact a factory approved service agent.
d. Water reservoir may be empty but the water reservoir element is on, heating the cabinet. The water sensor
probe may need to be cleaned or de-scaled.
5. Temperature too low:
a. The cabinet may still be in pre-heat or recovering from the a door being opened.
b. Set point is too low. Turn temperature set point up to the desired temperature.
c. A door is not closed or sealing properly.
d. Blower is not circulating air:
i. Blower wiring is faulty or disconnected.
ii. Blower needs replacing.
6. No heat generated
a. If the heat indicator light is on but the cabinet does not draw approximately 16 amps for 120V 2000W units;
12 amps for 120V 1440W units; or 8 or 9 amps for 220-240V units:
i. Air heater element may be faulty.
ii. The wiring to the air heater element may be faulty or disconnected.
iii. The controller (air heater relay) may be faulty.
b. If the heat indicator light does not come on, the controller may be faulty.
7. Humidity is too high:
a. Set point is too high. Turn humidity set point down to the desired humidity.
b. The food in the cabinet has enough moisture to drive the cabinet humidity above the set point. This indicates
the current set point may dry the food. The humidity set point may need to be adjusted to the displayed
humidity level.

12
BASIC TROUBLESHOOTING (continued)
Warning: Onlyfactoryapprovedserviceagentsshouldattempt
toservice,repairorreplaceelectricalcomponents,
wiringorpowercord.
8. Humidity too low:
a. Set point is too low. Turn humidity set point up to the desired humidity.
b. Cabinet may be producing the maximum humidity capable at the current temperature setting and food
moisture content. Example: The cabinet might only produce 80% humidity at 200°F (93°C).
c. A door is not closed or sealing properly.
d. If the humidity display is blinking “Fill,” the water reservoir needs to be re-lled.
e. If there is more than 1" (25mm) of water in the water reservoir and the display is blinking “Fill”
i. The water in the reservoir is too pure (example — distilled water). Add a tablespoon of baking soda to the water
and stir the water.
ii. The wiring to the water sensor probe may be faulty or disconnected.
iii. The water sensor probe is not pointing vertically down or the plastic bushing is missing from the pr obe.
iv. The water sensor probe may need to be cleaned or de-scaled.
f. Or see step 9.
9. No humidity generation:
a. If humidity indicator light is on but the cabinet does not draw approximately 16 amps:
i. Water heater element may be faulty.
ii. The wiring to the water heater element may be faulty or disconnected.
iii. The controller (water heater relay) may be faulty.
b. If the humidity indicator light does not come on, the controller may be faulty.
10. Displays blink “LO” or “Fill” and Alarm beeps (if “Sound” is on):
a. If the temperature display alternately blinks the current cabinet temperature and then “LO”, refer to steps 5 and 6.
b. If the humidity display alternatively blinks the current cabinet humidity level and “Fill”, refer to steps 8d and 8e.
11. Water level is low but display does not ash “Fill.”
a. Accumulation of dirt or scale needs to be cleaned o of water level sensor.
b. Controller may be faulty.
12. Cabinet trips GFCI (ground fault circuit interrupter):
A GFCI receptacle protects against “ground faults” whenever an electrical product is plugged into the GFCI
outlet by constantly monitoring the electricity for any loss of current. If the current owing out of the receptacle
diers by a small amount from that returning, the GFCI quickly switches o power to that circuit. The GFCI
interrupts power extremely fast to minimize the possibility of an electric shock.
a. The heater elements may absorb some moisture into their casing and insulation during shipment or during
long periods of not being used (such as during the summer in a closed school kitchen). Plug the cabinet
(without water in the water reservoir) into a non-GFCI outlet, set the temperature to 200°F (93°C) and let it run
for 30-60 minutes to dry out any moisture the elements may have absorbed. (If it trips the standard circuit
breaker call factory approved service agent.) After drying the elements, plug the cabinet into the GFCI outlet;
the cabinet should run without tripping the GFCI.
b. If the cabinet still trips the GFCI, call a factory approved service agent.
Note: The temperature and humidity controls do not require eld calibration.

13
SERVICE and REPLACEMENT PARTS
C5 9 SERIES REPLACEMENT PARTS — ELECTRICAL
Conrm the cabinet electrical rating before ordering components.
Warning: Onlyfactoryapprovedserviceagentsshouldattempttoservice,repairorreplaceelectricalcomponents,
wiringorpowercord.
To access the controller area, remove the (7) screws holding the cabinet top in place. Lift the rear portion of the
cabinet top and slide it away from under the front control bezel, removing it from the cabinet. After servicing, replace
the cabinet top and the (7) screws holding it in place.
120V 1440W OR 2000W
ITEM # Replacement Part No. Description
1 RPC5-9CONTR 120V (°F) CONTROLLER,
SENSORS & WIRING
2 RPC13-375 MASTER SWITCH
3 RPC5-KNOB CONTROLLER KNOB
4 RPC11-191 INTAKE COLLAR
5 RPHM20-2103 BLOWER, 120V
6 RPC13-093 ELEMENT, 120V 1950W
6A RPC13-114 ELEMENT, 120V 1360W
7 RPC13-198 THERMAL CUT OUT
8 RPC13-359 POWER CORD, 20A RT ANGLE
PLUG
RPC13-099 POWER CORD, 20A STR PLUG
RPC5-RTWSTPLG POWER CORD, 20A TWIST LK
PLUG
RPC13-217 CORD, TWIST LOCK PLUG, 20A
8A RPC13-348 POWER CORD, 15A RT ANGLE
PLUG
RPC13-289 POWER CORD, 15A STR PLUG
RPC13-337 POWER CORD, 15A TWIST LK
PLUG
9 RPC5-RTWSTPLG POWER CORD, 20A CORD
9A RPC13-083 STRAIN RELIEF, 15A CORD
10 RPC13-096 TERMINAL BLOCK
11 RPC07-055 SENSOR CABLE GROMMET
12 RPC5-SCLP SENSOR CLAMP & SCREW
13 RPC5-WSNSR WATER SENSOR & FLGD BUSHING
14 RPC06-885 FLGD BUSHING,WATER SENSOR
15 RPC15-030 BULKHEAD FITTING
16 RPC13-200 WATER RESERVOIR ELEMENT,
120V 1950W
16A RPC13-240 WATER RESERVOIR ELEMENT,
120V 1360W
37 RPC59-FAN FAN, 120V
38 RPC59-HMDSNR HUMIDITY SENSOR
220-240V 1681W OR 2000W
ITEM # Replacement Part No. Description
1 RPC5X-9CONTR 220-240V (°C) CONTROLLER,
SENSORS & WIRING
2 RPC13-375 MASTER SWITCH
3 RPC5-KNOB CONTROLLER KNOB
4 RPC11-191 INTAKE COLLAR
5 RPHX20-2103 BLOWER, 220/240V
6 RPC13-117 ELEMENT, 240V 1950W
7 RPC13-198 THERMAL CUT OUT
8 RPC13-247 POWER CORD, 250V 15A
9 RPC13-083 STRAIN RELIEF, 15A CORD
10 RPC13-096 TERMINAL BLOCK
11 RPC07-055 SENSOR CABLE GROMMET
12 RPC5-SCLP SENSOR CLAMP & SCREW
13 RPC5-WSNSR WATER SENSOR & FLGD
BUSHING
14 RPC06-885 FLGD BUSHING,WATER SENSOR
15 RPC15-030 BULKHEAD FITTING
16 RPC13-241 WATER RESERVOIR ELEMENT,
240V 1950W
37 RPC5-EXPTFAN FAN, 220-240V
38 RPC59-HMDSNR HUMIDITY SENSOR
AIRDUCT
CONTROLPANEL

14
SERVICE and REPLACEMENT PARTS (continued)
C5 9 SERIES REPLACEMENT PARTS — CABINET BODY
ITEM # Replacement Part No. Description
17 RPC06-873B FULL HEIGHT DOOR GASKET
RPC06-873C 3/4HEIGHT DOOR GASKET
RPC06-873A 1/2HEIGHT & DUTCH
DOOR GASKET
RPC06-873D UNDER COUNTER DOOR
GASKET
18 RPC5-S9DR STAINLESS STEEL FULL
HEIGHT SOLID DOOR
RPC5-S7DR STAINLESS STEEL 3/4HEIGHT
SOLID DOOR
RPC5-S5DR STAINLESS STEEL 1/2HEIGHT
& BOT D SOLID DOOR
RPC5-S9TDDR STAINLESS STEEL TOP DUTCH
SOLID DOOR
RPC5-S3DR STAINLESS STEEL UNDER
COUNTER SOLID DOOR
RPC5-N9DR ALUMINUM FULL HEIGHT
SOLID DOOR
RPC5-N7DR ALUMINUM
3/4HEIGHT
SOLID DOOR
RPC5-N5DR ALUMINUM
1/2HEIGHT &
BOT D SOLID DOOR
RPC5-N9TDDR ALUMINUM TOP DUTCH
SOLID DOOR
RPC5-N3DR ALUMINUM UNDER COUNTER
SOLID DOOR
RPC5-S9CDR STAINLESS STEEL FULL
HEIGHT CLEAR DOOR
RPC5-S7CDR STAINLESS STEEL 3/4HEIGHT
CLEAR DOOR
RPC5-S5CDR STAINLESS STEEL 1/2HEIGHT
& BOT D CLEAR DOOR
RPC5-S9CTDDR STAINLESS STEEL TOP DUTCH
CLEAR DOOR
RPC5-S3CDR STAINLESS STEEL UNDER
COUNTER CLEAR DOOR
RPC5-N9CDR ALUMINUM FULL HEIGHT
CLEAR DOOR
RPC5-N7CDR ALUMINUM
3/4HEIGHT
CLEAR DOOR
RPC5-N5CDR ALUMINUM
1/2HEIGHT &
BOT D CLEAR DOOR
RPC5-N9CTDDR ALUMINUM TOP DUTCH
CLEAR DOOR
RPC5-N3CDR ALUMINUM UNDER COUNTER
CLEAR DOOR
19 RPC11-274 DOOR LATCH — 1 PIECE
RPC14-253 FLUSH HANDLE DOOR LATCH
— 1 PIECE
RPC5-LTHTWST DOOR LATCH WITH TWIST
LOCK — 1 PIECE
RPC14-129 DOOR LATCH WITH KEY LOCK
20 RPC14-042 DOOR HINGE — 1 PIECE
21 RPC5-9-BMPR BUMPER/DRIP TROUGH
22 B5DNB 5" BRAKE CASTER
B3B 3" BRAKE CASTER
RPQC02-248 6" BRAKE CASTER
B5DNR 5" RIGID CASTER
ITEM # Replacement Part No. Description
23 B5DN 5" SWIVEL CASTER
B3 3" SWIVEL CASTER
RPQC02-247 6" SWIVEL CASTER
B5DNR 5" RIGID CASTER
24 RPC5-DRPAN DRAIN PAN
25 RPC06-872 POCKET HANDLE
26 RPC15-028 RESERVOIR DRAIN VALVE
27 RPC5-9-WRSVR WATER RESERVOIR & GASKET
28 RPC06-881A WATER RESERVOIR GASKET
29 RPSNR-5011 WATER SENSOR RETAINER
*30 RPC5-L9 TALL CABINET LIP LOADED SLIDE
ASSEMBLY
RPC5-L7 3/4HEIGHT CABINET LIP LOADED
SLIDE ASSEMBLY
RPC5-L5 1/2HEIGHT CABINET LIP LOADED
SLIDE ASSEMBLY
RPC5-L3 UNDER COUNTER CABINET LIP
LOADED SLIDE ASSEMBLY
*31 RPC5-U9 TALL CABINET UNIVERSAL SLIDE
ASSEMBLY (INCLUDES WIRE
SLIDES & UPRIGHTS)
RPC5-U7 3/4HEIGHT CABINET UNIVERSAL
SLIDE ASSEMBLY (INCLUDES WIRE
SLIDES & UPRIGHTS)
RPC5-U5 1/2HEIGHT CABINET UNIVERSAL
SLIDE ASSEMBLY (INCLUDES WIRE
SLIDES & UPRIGHTS)
RPC5-U3 UNDER COUNTER CABINET UNIV.
SLIDE ASSEMBLY (INCLUDES WIRE
SLIDES & UPRIGHTS)
*32 C5-USLIDEPR-C CHROME UNIVERSAL WIRE SLIDE
— 1 PR.
C5-USLIDEPR-S STAINLESS STEEL UNIVERSAL WIRE
SLIDE— 1 PR.
33 RPC5-SSLEG-1 EQUIPMENT LEG — QTY. 1
34 RPC5-DRLBL DOOR LABELS — QTY. 2
(USED WHEN REVERSING
DOORS)
35 RPC15-029 DRAIN HOSE ADAPTER
36 C5-SHELF-S ACCESSORY SHELF (USED WITH
UNIVERSAL UPRIGHTS)
39A RPC5-9-URT5 INDIVIDUAL UNIVERSAL UPRIGHT,
FULL & 1/2HEIGHT
39B RPC5-9-URT7 INDIVIDUAL UNIVERSAL UPRIGHT,
3/4HEIGHT
39C RPC5-9-URT3 INDIVIDUAL UNIVERSAL UPRIGHT,
UC CABINET
40 RPC59-HGR RACK HANGER REPAIR KIT
(4 PCS.)
41 RPC5-9-HANDLE CABINET HANDLE
*See pages 4 and 5 for slide identication.
All slides sold as pairs.

15
SERVICE and REPLACEMENT PARTS (continued)
Replacement Parts Diagram
9A
9
8A 8
25
31 32
19
21
23
34
18
33
24
22
21
36
30
17
10
11
WATER RESERVOIR
See page 16.
WIRE COVER
CABINET BODY
AIR DUCT
See page 13.
CONTROL PANEL
See page 15.
RESERVOIR
COVER
or
or
*
*
37
40
3", 5" or 6"
3", 5" or 6"
20
41
*For slide identication, see pages 4 and 5.
STRAIGHT PLUG CORD SHOWN

16
INCLUDES
ITEM # 14
16
28 29 15 13
14
27
INCLUDES
ITEM # 28
26
35
INSULATION
ENCLOSURE
* For Selected
Models Only
* For Selected
Models Only
SERVICE and REPLACEMENT PARTS (continued)
WATERRESERVOIR
Warning: Onlyfactoryapprovedserviceagentsshouldattempt
toservice,repairorreplaceelectricalcomponents,
wiringorpowercord.

17
SERVICE and REPLACEMENT PARTS (continued)
Warning: Onlyfactoryapprovedserviceagentsshouldattempt
toservice,repairorreplaceelectricalcomponents,
wiringorpowercord.
BOTTOM OF CONTROL PANEL
TOP OF CONTROL PANEL
CONTROLLER
BLACK X 24"
GRAY WIRES
GRAY WIRE
HUMIDITY SENSOR
43
WHITE X 88"
12
BLACK X 30"
WHITE X 30"
BWRY
GROUND
BLACK X 30"
BLACK X 30"
BLACK X 30"
J5
J7
J17
BLACK X 98"
WIRE NUT
WIRE NUT
BLACK X 100"
WHITE X 24"
WHITE X 18"
BLACK X 15"- SPADE TO STRIPPED END
STRAIN RELIEF
GREEN
WHITE
BLACK
SERIAL #
20A RIGHT ANGLE PLUG POWER CORD SHOWN.
BLOWER
T. O.D.
AIR HEAT ELEMENT
WATER PAN ELEMENT
WATER PROBE
CONTROLLER
J17
J18
J6
J5
J7
J4
J9
J15
19
9
21
10
11
18
611 10
6
A
A
23
4
3
21 12
RIBBON CABLE TO TOUCH PAD
FUSE
AIR FLOW
3
18 GA. BLACK X 14"
18 GA. BLACK X 14"
FAN
15
63
12 91011
1920
18
24
15
21
2223
19
22
23
24
3
9
12
18
20
TERMINAL BLOCK
15
3
BLACK X 15"- RING TO SPADE
BLACK X 15" - RING TO SPADE
BLACK X 15"- SPADE TO SPADE
BLACK X 15"-SPADE TO SPADE
OFF
ON
20
MASTER SWITCH
22
20
21
15
THERMISTOR
SENSOR WIRE COLORS
GREEN WIRE
C5 9 Series Wiring Diagram

18
InterMetro Industries
C
orporation
(
hereina
f
ter re
f
err
ed
t
o
as
“
S
eller
”
)
warrants to th
e
10/17