8
Problem Reason Solution
No beer ow, when
dispense handle is
pulled
Tap not connected correctly Open and close tap cover again
One-way beer line has been used once Replace one-way beer line
One-way beer line is defective Replace one-way beer line
Tap is defective Contact brewery
Beer is too warm See problem „beer is too warm“ below
No beer in the keg Replace keg
No CO2in the keg Replace keg and contact brewery
Beer is foaming Handle is not opened completely Open handle completely
Handle is opened/closed too slowly Open/close handle fast in one move
Glass is too warm Cool glass with cold water before
dispensing
Beer is too warm See problem „beer is too warm“ below
One-way beer line is defective Replace one-way beer line
Too less foam Beer glass is not clean Clean glass with beer glass cleaner
No CO2in the keg Replace keg and contact brewery
Beer too cold See problem „beer is too cold“ below
Beer is too warm Keg is not prechilled Take prechilled keg
Cool down keg in cooler (~ 3 hours)
Cooler is/was not connected to
electricity
Keep cooler connected when a keg is
connected
Cooler is not adjusted correctly Contact brewery
Cooler is defective Contact brewery
Beer is too cold Temperature of prechilled keg too low Check temperature prechiller
Cooler is not adjusted correctly Contact brewery
CO2is leaking Tap not connected correctly Open and close tap cover again
No one-way beer line installed Install one-way beer line
One-way beer line is defective Replace one-way beer line
Tap is defective Contact brewery
Keg is defective Replace keg and contact brewery
Beer is leaking One-way beer line is defective Replace one-way beer line
Gasket in keg defective Replace keg and contact brewery
Only gas is coming
out, when handle is
pulled
Keg is empty Replace new keg
One-way beer line has already been
used once
Install new one-way beer line
Trouble shooting for bar staff
ENGLISH
