Midco SmartHOME User manual

Professionally Monitored Service:
User Guide
• Touchscreen
• Key Fob Keychain Remote
• Web Access
• Device Access for iOS and AndroidTM
Midco SmartHOME™
Home Automation | Home Security | Energy Management

User Guide
Midco SmartHOMETM delivers a whole new level of security for the
things that matter most in your life. Whether you’re home or away,
at your desk or on the go, our interactive home security system
makes it simple to monitor your property, keep your loved ones
safe, and stay connected to home and family from anywhere.
This user guide can help you learn how to use the features of your
new system. For additional details, please refer to the Subscriber
Portal user guide located at MidcoSmartHOME.com.

Contents
System Status Icons .................................................................................. 1
System & Zone Trouble Header ............................................................... 1
Touchscreen................................................................................................2
Security Status Header.................................................................................. 2
Arm...................................................................................................................... 3
Disarm................................................................................................................. 3
Emergency ........................................................................................................ 3
Settings .............................................................................................................. 4
Home Management ........................................................................................ 4
Information, Media and Entertainment..................................................... 6
Key Fob Keychain Remote ...................................................................... 9
Checking System Status ................................................................................... 9
Arming the System ......................................................................................... 9
Web Access ...............................................................................................11
Signing In...........................................................................................................11
Main Tab .............................................................................................................11
Security .............................................................................................................12
History ...............................................................................................................13
Cameras.............................................................................................................14
Rules (Alerts, Automations and Schedules)...........................................15
Manage Touchscreen Apps..........................................................................16
Thermostat.......................................................................................................18
Lights .................................................................................................................18
Device Access for iOS and Android ......................................................19
Security ............................................................................................................20
Cameras.............................................................................................................21
History ...............................................................................................................21
Thermostat......................................................................................................22
Lights ................................................................................................................22
Security Monitoring................................................................................ 23
How to Test Your System ............................................................................24
Terms and Conditions ............................................................................ 25
Important Information ........................................................................... 27

1
System Status Icons
The various user interfaces include the following icons that provide an at-a-glance overview of the
status of your system.
The Security status of your security system is displayed in the large Security Status header.
System & Zone Trouble Header
The System & Zone Trouble header displays in the upper right hand of the Subscriber Portal and
Touchscreen. It only displays when there is a connectivity or power problem with the Touchscreen
(power, broadband, etc.). It also displays when a sensor is inoperable (such as due to a battery
failure) or is being tampered.
This is the Security Status header when the status
is “Armed”.
This is the Security Status header when the status is
“Disarmed”.
When you arm the system, an exit delay period
begins. The System Status Header indicates the
number of seconds before the system is armed.
You must exit the premises and secure the entry/
exit door before the exit delay period ends.
Critical Sensor Failure
No Connectivity Power Failure
Multiple Troubles
You must exit the premises and secure the entry/
exit door before the exit delay period ends. When
someone enters an armed premises, an entry delay
period starts (generally, around 30 seconds long).
When a System & Zone header is displayed, click it to display more information.

2
Images displayed in this user guide may vary slightly from what you see on your Midco SmartHOME system.
Touchscreen
Home Screen
The Home screen is the main display that provides quick access to all
Touchscreen features. In addition to the descriptive icons that make
it easy to navigate, this screen provides a visible and audible alert if a
sensor is triggered when the system is armed or if an environmental
sensor, such as a smoke detector, is activated.
Press the button on the Touchscreen at anytime to return to
the Home screen.
Security Status Header
The Security Status header displays in the upper left hand of the
Touchscreen. It displays whether the system is armed or disarmed.
During an alarm, the Security Status header changes to show an
Alarm state.
Displayed events that prevent arming replace the Security Status
Header altogether.
The interactive Touchscreen acts as the control center that enables you to operate your security system
and interact with your home at the touch of a button. Use it to arm and disarm your system, view live
video from cameras placed in your home and view real-time web content all from the full-color display.
The following section provides an overview of your Touchscreen and oers quick tips on how to use the
various features.

3
Arm
1. Touch the Disarmed - Press to Arm button on the Home Screen.
2. Select Arm Stay to arm the sensors on your doors and windows
only with a 30-second exit delay, or Arm Night with no delay.
Or select Arm Away to arm all sensors including the motion
detectors.
3. Press the Turn Zone O button for any security zones that you
want to bypass.
4. Follow prompt to enter code to Turn Zone O.
5. Enter your 4-digit security code to arm the system.
Note: The Touchscreen generates short, audible alerts while
arming, indicating 60 seconds for exit. Audible alerts last for 30
seconds for entry.
Disarm
1. Touch the Armed Away - Press to Disarm button on the Home
Screen.
2. Enter your 4-digit security code to disarm the system.
Emergency
Sends an immediate alarm to the central monitoring station,
indicating an emergency of a specific type — medical, fire or police.
1. Touch on the bottom of the Touchscreen to display the
individual emergency buttons.
2. Press the applicable button to alert the proper authorities.
3. Note: Enter your 4-digit security code to cancel the alarm.
Note: Pressing the police button will sound a silent panic. Pressing
the screen a second time will sound an audible alarm.
Touchscreen

4
Images displayed in this user guide may vary slightly from what you see on your Midco SmartHOME system.
Settings
Displays a list of settings options to customize your Touchscreen.
Categories include:
1. Touchscreen – Clean screen, screensaver, sound and button
configurations, etc.
2. Security – Manage keypad codes, default arming app
configuration, alarm test.
3. Sensors & Zones – Change zone order, etc.
4. Home Devices – Add, edit and delete devices that control
cameras, key fobs and more.
5. Apps – Add, remove and reorder apps.
6. Advanced Settings – Account information, security secret word,
connectivity and Touchscreen reboot features.
7. About – Detailed Touchscreen information.
Home Management
View live video from in-home cameras.
Cameras
View live video from cameras installed on your system.
1. Touch the Cameras app.
2. Touch the camera image to view live video from that camera.
If only one camera is connected to the system, live video will
automatically appear. Multiple cameras will display thumbnails.
Lights
Adjust settings for lights throughout your home.
1. Touch the Lights app to display a list of the lighting modules
installed in your home, as well as the current setting of each.
2. Change the current setting with the power switch.
3. For lamps equipped with a dimmer function, use the slider bar to
adjust the brightness level.
Touchscreen

5
Thermostats
Adjust settings for thermostats installed throughout your home.
1. Touch the Thermostats app.
2. Change mode to O, Cool or Heat.
3. When in Cool or Heat Mode, use the arrows to adjust.
4. Turn Hold on to maintain the mode and ignore any other
Touchscreen
Managing Door Locks
Your system supports a maximum of 4 Kwikset Deadbolt Door Locks.
The current state of your door locks is displayed on the Home screen.
In the Subscriber Portal, you can lock and unlock your Kwikset by
clicking on the Door Locks
Using the TouchScreen
19
Content Area
The Content area contains the interactiv e functionality of your TouchScreen. The TouchScreen apps are
displayed here. When you use or modify an app, th is is where the menus and tools are displayed.
Home S creen
The Home screen is the default interface when you access the TouchScreen. Return to this screen at any
time by pressing the Home button.
The TouchScreen provides additional apps when cameras, lighting devices, and thermostats are added
to the system.
The Home screen d isplays amaximum of 10 TouchScreen apps at atime. They are like the apps installed
on asmart phone. If you have more than 10 apps installed on the TouchScreen, the additional apps are
displayed on additional screens.
The screen buttons under the apps denotes the number of screens the TouchScreen is currently
employ ing to accommodate all the installed apps. In Available App Screens,the presence of the two
indicators mean the TouchScreen has two screens to accommodate its installed apps.
Figure 3: Availa ble App Screens
You should think of the multip le screens as residing next to each other in aline. The in dicator represents
the screen currently displayed.
To access another screen of TouchScreen apps:
1. Swip e your fin ger across the TouchScreen from right to left. The screen is dragged over to rev eal
the next screen to the right.
2. To return to apreviously viewed screen, sweep your finger over the screen fro m left to right.
icon.
You can create rules that lock and unlock doors based on events and
on schedules. For example:
• You can create a rule that will lock your door at certain times of
the day/night. So, your doors can automatically lock at 10 p.m.
and 9 a.m.
Rules for locking and unlocking the door have the following
limitations:
• You cannot create an Event rule to lock a door based on the
mode changing to Home.
• You cannot create an Event rule that changes the mode to Home
whenever the door becomes Locked.
• You cannot create an Event rule to unlock a door based on the
mode changing to Night, Away, or Vacation.
• You cannot create an Event that changes the mode to Night,
Away, or Vacation when the door becomes Unlocked.

6
Images displayed in this user guide may vary slightly from what you see on your Midco SmartHOME system.
Information, Media and Entertainment
Quick-glance, customizable information.
Clock
Touch the clock app icon to display the time.
1. Touch the Clock app.
2. Touch to add seconds to the digital time display.
3. Touch to change to an analog clock.
TuneIn Radio
Listen to the world’s radio with music, news, talk and comedy
streaming from every continent.
1. Touch the TuneIn Radio app.
2. Browse from the menu to select station.
Touchscreen

7
Weather
View 4 day forecast and weather radar.
1. Touch the Weather app.
2. Touch drop down scroll arrow.
Life360
Keeping your family safe and in sync.
1. Touch the Life360 app.
2. Touch to log into your account or create a new account.
Touchscreen