Prolitec Air/Q 565 User manual

Air/Q™565
User Guide
Updated 15 Jan., 2013
Original Instructions

WARNING
Read complete installation instructions.
120/220 volts may cause serious injury from electrical shock.
Disconnect electrical power before hardwiring an Air/Q.
Sharp edges may cause serious injury from cuts. Use care when
cutting openings and handling ductwork.
CAUTION
Do not set scent level to maximum setting or higher than
recommended in the table on page 5. Start from recommended
lowest level and increase progressively for optimum results.

Table of Contents
About Air/Q™565................................................................................................................. 2
Applications......................................................................................................................... 3
Estimating Cartridge Life..................................................................................................... 5
Unpacking ........................................................................................................................... 6
Installation ........................................................................................................................... 8
Starting Up ........................................................................................................................ 18
Features and Controls .................................................................................................. 18
Installing the Cartridge.................................................................................................. 19
Programming the Appliance ......................................................................................... 20
Setting Scent Intensity.................................................................................................. 22
Maintenance...................................................................................................................... 22
Cartridge Change.......................................................................................................... 22
General Care................................................................................................................. 24
Precautions ....................................................................................................................... 24
Frequently Asked Questions (FAQs).................................................................................. 26
Troubleshooting................................................................................................................. 29
Specifications.................................................................................................................... 31

About Air/Q™565
Welcome to a new world of air freshening from Prolitec, the technology leader in
indoor air care. The Air/Q is the world’s first fully automatic, adjustable, HVAC-in-
tegrated air-freshening system. The Air/Q was created to provide a less-expensive
and higher-performance alternative to aerosols, wall plug-ins, wet wicks, oil burn-
ers, reed diffusers, scented candles and other expensive, old-fashioned and low-
performance ways of introducing scent into a space.
Prolitec’s “Fresh Clean” Scents
The Air/Q 565 is engineered to use the heating, ventilation and air conditioning
system to provide a constant, uniform and controlled level of scent throughout a
space. Each scent has a proprietary ingredient that erases a wide range of com-
mon odors. A single-board computer provides the flexibility to make fine adjust-
ments to scent intensity and tailor performance to room size and conditions. Inten-
sity levels can be set by the installer and easily adjusted by the user.
The Air/Q 565 can be installed with complete confidence in reliability and safety.
The patented delivery system has been proven over several years in demanding
commercial environments such as retail stores, malls, hotel lobbies and other public
spaces where scent is used to enhance indoor air quality and/or erase an odor.
The Air/Q 565 is the greenest, most eco-friendly way to introduce scent into an
interior space with no negative impact on indoor air quality. This is not an accident.
The scientists and engineers at Prolitec are committed to the highest ecological and
human safety standards. The advanced technology used in the Air/Q 565 creates
a scent effect and erases odors with ultra-low quantities of fragrance ingredients
in the air — less than 1 molecule of every million molecules. The ingredients used
are fully compliant with the most restrictive air quality and inhalation standards. The
system uses only 12 volts and the 110V/220 V power supply is UL approved. The
entire system is CE approved, RoHS compliant and meets FCC part 15.
The Air/Q 565 is installed by an HVAC professional. The system uses 12 volts
2

About Air/Q™565
derived from a 110V/220V switching power supply that is plugged into a conven-
tional wall receptacle. Installation is easier than a humidifier and requires minimal
maintenance.
This User Guide is easy to read. It is also important to read. Installed and adjusted
as directed, the Air/Q 565 will provide trouble-free performance with a result that is
superior to any other means of air care.
Applications
Air/Q™565 is used to enhance indoor air quality by neutralizing odors or introduc-
ing and maintaining a scent in the air, or all at the same time. This is accomplished
by blending ultra-low concentrations of odor neutralizers and fragrance ingredients
(“Air-Treatment Agents”) to blend into your heating, ventilation and air conditioning
system. The Air/Q 565 operates with air concentrations of less than 1 part per mil-
lion (ppm). This means that for every 1,000,000 molecules there is only 1 molecule
of Air-Treatment Agent.
There are three basic applications for the Air/Q 565: ambient scenting, odor control
and aromatherapy. These applications are different in terms of their objectives, but
they all employ the same combination of Prolitec’s proprietary air-treatment chemis-
try and the Air/Q 565 computer-controlled delivery system.
Ambient Scenting
Ambient Scenting is the use of the Air/Q 565 to enhance the ambience of a space-
with a uniformly distributed favorite fragrance.
The Air/Q 565 serves as a cost-effective and eco-friendly replacement for wall plug-
ins, aerosols, soot-producing scented candles, and other low-performance means
of introducing scent in a space.
3

Applications
Today, Air/Q technology is the standard for retail stores, hotels, malls and other
locations where scent is an important part of the ambience.
Odor Remediation
One of the most challenging problems in indoor air quality is bad odors. Bad-
smelling places have a negative emotional impact on everyone in the space and
give a bad impression of the perceived cleanliness of the space. All Air/Q 565
scents contain odor neutralizing ingredients.
Prolitec’s proprietary air treatment chemistry and the accompanying computer
controlled delivery system – the Air/Q is rapidly becoming the standard solution for
difficult odor issues in several industry sectors.
Aromatherapy and Performance Scenting
It is well known that scent has a powerful impact on human emotion and behavior.
The use of scent to influence human emotion is just like Ambient Scenting but with
a specific objective for the occupants of the treated space. The use of scent and
the essential oils of flowers, herbs and trees to promote health and well being is
now a well-established branch of alternative medicine known as aromatherapy. It is
also recognized that scent can be used to optimize performance in the workplace.
The benefits include reduced errors in routine functions, increased employee sense
of well being, higher morale, improved customer service and overall improved
productivity. There is research that suggests people are more relaxed in environ-
ments scented with certain essential oil-based fragrances such as lavender.
4

Estimating Cartridge Life
Estimating Cartridge Life
Estimating how long a cartridge will last and the number of days between services
is critical to performing an installation that can be serviced efficiently. This includes
determining the number of Air/Q™ 565s needed for a space. Please refer to Pro-
litec’s ‘Sizing and Consumption Tool’ which is available from Prolitec in an electronic
file. The chart below can be used as a rough guideline for sizing.
Room-Size Table
Output
Level Range
Room Volume
Range in CFT
Room Volume
Range in m3
1 thru 5 400 – 1,600 11 – 45
6 thru 10 2,000 – 3,400 57 – 96
11 thru 15 3,800 – 5,600 108 – 159
16 thru 20 6,000 – 7,900 170 – 224
21 thru 25 8,550 – 10,700 241 – 303
26 thru 30 11,200 – 13,700 317 – 388
31 thru 35 14,400 – 17,100 408 – 484
36 thru 40 17,900 – 21,000 507 – 595
41 thru 45 21,800 – 25,200 617 – 714
46 thru 50 26,100 – 30,000 730 – 850
These settings are suggested as a starting point. Start on the lower end of the
range and adjust after 15-30 minutes. Fragrance type, room size, number of fresh
air changes per hour, temperature, humidity and user preference will determine the
final setting. Best practice is to use Prolitec’s ‘Sizing and Consumption Tool’ avail-
able from Prolitec as an electronic file.
5

Unpacking
Remove all parts from the container. The following items should be included:
1. The Air/Q Appliance
2. 110/220V to 12V power adapter
3. Universal Adapter Kit
4. Airflow Switch
5. Airflow Switch cable
6. Two (2) Airflow Switch mounting screws
7. Mounting kit containing
• a mounting bracket
• 4 dry-wall anchors
• 2 long mounting screws
• 2 short mounting screws
8. Cartridge Removal Tool
9. Two (2) spare O-rings
10. Two (2) Keys for the appliance
11. Two (2) Rubber hoses
12. Two (2) Clear plastic tubes
13. Two (2) Steel tubes – one is the sensor tube, one is the injection tube
14. Two (2) Rubber grommets
6

Unpacking
7
1. Air/Q 565 Appliance
(Not Pictured)
2.
14.
13.
12.
11.
10.
9.
8.
7.
6.
5.
4.
3.

Installation
A. Operation: The Air/Q 565 generates micro-droplets 1/100th the diameter of a
human hair from a reservoir of liquid in a disposable cartridge. These micro-droplets
behave like a vapor. They are passed through a silicon tube and injected into the
airflow of the air handler using an injector tube that is installed in a hole in the duct-
work. The micro-droplets blend with the air in the ducting to deliver a uniform effect
throughout the area served.
B. Airflow Switching: The Air/Q 565 is operated
only when the fan or blower is operating to ensure
uniform, even distribution. To make this possible a
12V airflow switch is provided.
C. Determining the Location of Airflow Switch:
The airflow switch should be mounted vertically
on the side of the air duct at a convenient location
and downstream from the furnace. Caution: Do
not mount airflow switch on return side. The air-
flow switch and the female connector on the lower
right side of the Air/Q 565 appliance should be less
than 5 feet apart. The hose run to the Sensor Tube
should be as short as possible and less than 1 foot.
D. Positioning the Air/Q 565 Machine: The Air/Q 565 machine is mounted on
a flat vertical surface — either a wall or on an air duct. The maximum run of the
silicon injector hose between the Cartridge and the Injector Tube is 18”. The short-
est possible run length is better. Be sure the hose is kept on a vertical incline, is not
crimped and does not sag. Therefore, the Air/Q 565 machine should be positioned
so the top left surface is no more than 1 foot from the injection point. It should be
easily accessible for servicing, and in proximity of an electrical power outlet.
8
Airflow switch

Installation
AIRFLOW
Injector Tube
(Pointing
with flow)
Sensor Tube
(Pointing
against flow)
Airflow
Switch
Silicone
Air Sensor
Hose
Silicone
Injector
Hose
Air/Q 565
Appliance
Airflow
Switch
Cable
9

Installation
E. Wall Mounting or Duct Mounting the Air/Q 565 Machine
Step 1 — Mounting Kit, Parts and Tools
The mounting kit provided with the Air/Q 565 (see details on Page 6) includes a
mounting plate, which holds the appliance to the wall or duct surface; 4 screws and
wall anchors suitable for attaching the mounting plate to drywall and 4 sheet-metal
screws suitable for attaching the mounting plate to ductwork; 2 short flat-head
screws to attach the bracket to the wall; and 2 long, round-head screws to secure
the machine after it has been attached to the mounting plate. Use appropriate
fasteners when mounting on another surface.
You will need the following tools:
1. A level.
2. A hammer (if drywall installation)
3. A Phillips screwdriver.
4. A pointy tool (pen, pencil or
small screwdriver).
5. A 1/8” drill bit.
6. A 3/8” step drill bit.
7. A drill.
10

Installation
Step 2 — Marking the Top Anchor Holes
Place the mounting bracket at the desired position. Use the level to make sure the
mounting bracket is horizontal. While holding the bracket level, use a pointy tool
such as a screwdriver or pen to mark the location of the top two holes. Check
again with the level to ensure the bracket is horizontal.
Step 3 — Installing the Top Anchors or Screws
Set the mounting bracket aside. Use an electric drill to make a 1
/8" pilot hole at the
exact location you marked. This will serve as a guide for the anchors or sheet metal
screws. If the appliance is being mounted on drywall, use a hammer to gently tap
the tip of the anchors into the wall. Then screw them straight into the drywall.
Hint: If you use an electric drill with a Phillips driver head, make sure that the head
fits the anchor perfectly, as the anchor or screw can strip easily. Set the drill to a
slow rotation.
11

Installation
Step 4 — Marking the Bottom Anchor Holes
Now you can mark the bottom holes using the mounting bracket as a template.
Hold the mounting bracket in place and screw the flat-head screws half way into
the top anchors. This will prevent the bracket from moving. Now use the pen or
pointy tool to mark the location for the two bottom holes. Unscrew the top screws
and set the bracket aside.
Step 5 — Installing the Bottom Anchors or Screws
Drill a 1
/8" pilot hole at the exact spot you marked. For drywall mounting, gently
hammer the tip of the anchors, then screw them in straight.
Step 6 — Hanging the Mounting Bracket
Hang the mounting bracket by holding the bracket so the top holes match up with
the anchors or wall holes, then screw the 2 short, flat-head screws through the
holes in the bracket. Tighten the screws firmly, but do not crack the bracket.
12

Installation
Step 7 — Power Supply
Plug the power adapter into the back of the machine.
Step 8 — Fitting the Appliance into Place
Place the appliance so that the big holes in the top of the back cover fit over the
rounded locking posts. In doing this, make sure the appliance is flush with the wall
and the posts are in the holes of the appliance. Slide the appliance downward to
lock on the posts. Make sure the power cord is directed through the slot at the bot-
tom center of the appliance.
13

Installation
Step 9 – Securing the Appliance
Open the door and insert the 2 long, round-
head screws through the holes in the lower
corners of the appliance. Tighten the screws
firmly.
Step 10 — Removing the Yellow Tab
Now take the appliance and pull out the yellow
tab at the bottom.
Step 11 — Installing the Airflow Switch
1. Mark locations for the screw holes, using the switch as a template. The air-
flow switch must be installed on a vertical plane, within 6’ of the appliance.
2. Drill holes using the 1/8” drill bit.
3. Affix the airflow switch using the two 3/8” #6 screws provided.
14

Installation
Step 12 — Installing and Connecting the Injection Tube
1. Position the location of the injection tube less than 1 foot above the appliance.
2. Drill a 5/8” hole in the air duct using a step drill less than 1foot above or
downstream from the appliance.
3. Fully insert grommet into hole.
15

Installation
4. Insert and direct metal injection tube with the air flow.
AIRFLOW
5. Attach silicone hose
to metal injection tube.
6. Insert clear tube into
free end of silicone hose.
Step 13 — Installing the Sensor Tube
1. Position the location of the sensor tube less than 1 foot away from the airflow
switch. Do not install sensor tube downstream from a humidifier as water
condensates may affect the sensor operation overtime
2. Drill another 5/8” hole in the air duct using a step drill.
16

Installation
3. Fully insert grommet into hole.
4. Insert and direct metal sensor tube against air flow.
5. Attach end of second silicone hose to metal sensor tube.
6. Attach the other end of silicone hose to airflow switch.
AIRFLOW
7. Connect airflow switch to appliance using the cable provided.
17

Starting Up
Air/Q 565 Features and Controls
Output
Port
Lock
Air Stem
Fragrance
Cartridge
Programming
Panel
18