Miele CM5500 User manual

Operating instructions
Coffee maker
To avoid the risk of accidents or damage to the appliance, it is essential
to read these instructions before it is installed and used for the first time.
en–AU, NZ M.-Nr. 10 792 980

Packaging material / Disposal of old machine
2
Packaging material
The packaging material used protects
the machine during transportation.
Please retain the original box and
polystyrene pieces so that you can
pack the machine securely, should you
need to transport it in the future.
Disposing of your old
appliance
Electrical and electronic appliances
often contain valuable materials. They
also contain specific materials,
compounds and components, which
were essential for their correct function
and safety. These could be hazardous
to human health and to the environment
if disposed of with your domestic waste
or if handled incorrectly. Please do not,
therefore, dispose of your old appliance
with your household waste.
Please dispose of it at your local
community waste collection / recycling
centre for electrical and electronic
appliances. You are also responsible for
deleting any personal data that may be
stored on the appliance prior to
disposal. Please ensure that your old
appliance poses no risk to children
while being stored prior to disposal.

Contents
3
Packaging material / Disposal of old machine .................................................. 2
Warning and Safety instructions.......................................................................... 6
Guide to the appliance ....................................................................................... 16
Controls and display ........................................................................................... 17
Accessories ......................................................................................................... 18
Operating principles............................................................................................ 19
Before using for the first time ............................................................................ 20
Before using for the first time................................................................................ 20
Switching on for the first time ............................................................................... 20
Water hardness.................................................................................................... 22
Filling the water container.................................................................................. 23
Filling the coffee bean container ....................................................................... 24
Switching on and off ........................................................................................... 25
Adjusting the central spout to the correct cup height..................................... 26
Making drinks ...................................................................................................... 27
Making a coffee drink............................................................................................ 27
Cancelling preparation .......................................................................................... 28
Dispensing a double portion ................................................................................. 28
Preparing several cups of coffee - Coffee pot ...................................................... 29
Making drinks with ready ground coffee ............................................................... 29
Adding ready ground coffee............................................................................. 29
Dispensing hot water (CM5400,CM5500) ............................................................ 30
Making drinks using a profile (CM5400,CM5500) ................................................ 31
Making coffee with milk...................................................................................... 32
Using milk cartons or bottles ................................................................................ 32
Preparing drinks with milk ..................................................................................... 33
Grinder setting..................................................................................................... 34
Amount of coffee, brew temperature and pre-brewing................................... 35
Amount of coffee................................................................................................... 35
Brewing temperature ............................................................................................. 35
Pre-brewing ground coffee.................................................................................... 35

Contents
4
Portion size .......................................................................................................... 36
User profiles......................................................................................................... 38
Calling up user profiles.......................................................................................... 38
Creating a User profile........................................................................................... 38
Selecting a User profile ......................................................................................... 39
Changing a User profile......................................................................................... 39
Changing a User profile name............................................................................... 39
Deleting a profile ................................................................................................... 39
Settings ................................................................................................................ 40
Opening the "Settings" menu................................................................................ 40
Changing and saving settings ............................................................................... 40
Overview of available settings............................................................................... 41
Language............................................................................................................... 42
Timer: switch off after............................................................................................ 42
Eco mode .............................................................................................................. 42
Info (display information) ....................................................................................... 42
Locking the coffee machine (System lock) ....................................................... 42
Water hardness ..................................................................................................... 43
Display brightness................................................................................................. 43
Volume................................................................................................................... 43
Factory default....................................................................................................... 43
Showroom programme (Demo mode)................................................................... 43
Cleaning and care ............................................................................................... 44
Cleaning intervals - Quick guide ........................................................................... 44
Cleaning by hand or in the dishwasher ................................................................. 46
Waste container, drip tray and drip tray cover ...................................................... 47
Cleaning the water container ................................................................................ 48
Central spout with cappuccinatore ....................................................................... 48
Milk pipework ........................................................................................................ 50
Bean container and ground coffee chute.............................................................. 50
Cleaning the housing............................................................................................. 51
Maintenance programmes..................................................................................... 51
Opening the "Maintenance" menu ................................................................... 51
Rinsing the appliance............................................................................................ 52
Rinsing the milk pipework ..................................................................................... 52
Degreasing the brew unit and cleaning the interior............................................... 54
Descaling the machine ....................................................................................... 57
Transporting the machine................................................................................... 59
Evaporating the coffee machine............................................................................ 59

Contents
5
Packing.................................................................................................................. 59
Problem solving guide ........................................................................................ 60
Messages in the display........................................................................................ 60
Unusual performance of the coffee machine ........................................................ 63
Unsatisfactory results............................................................................................ 69
After sales service............................................................................................... 71
Contact in case of fault ......................................................................................... 71
Warranty ................................................................................................................ 71
Saving energy ...................................................................................................... 72
Electrical connection .......................................................................................... 73
Installation............................................................................................................ 74
Appliance dimensions......................................................................................... 75
Technical data...................................................................................................... 76

Warning and Safety instructions
6
This coffee machine conforms to current safety requirements.
Improper use of the appliance can, however, present a risk of both
personal injury and material damage.
To avoid the risk of accidents and damage to the appliance,
please read these instructions carefully before installation and
before using it for the first time. They contain important notes on
the installation, safety, operation and care of the appliance.
Miele cannot be held liable for damage caused by non-compliance
with these Warning and Safety instructions.
Keep the instructions in a safe place and pass them along to any
future owner.

Warning and Safety instructions
7
Correct application
 This appliance is designed for domestic use and for use in similar
environments by guests in hotel or motel rooms, bed & breakfasts
and other typical living quarters. This does not include common/
shared facilities or commercial facilities within hotels, motels or bed
& breakfasts.
 The coffee machine is not suitable for outdoor use.
 This coffee machine must not be used at altitudes above 2000m.
 The machine is intended only for the preparation of coffee based
drinks such as espresso, cappuccino, latte macchiato etc. Any other
usage is at the owner's risk.
 This appliance is not intended for use by persons (including
children) with reduced physical, sensory or mental capabilities, or
lack of experience and knowledge, unless they have been given
supervision or instruction concerning its use by a person responsible
for their safety, and are able to recognise the dangers of misuse.

Warning and Safety instructions
8
Safety with children
Caution! Danger of burning and scalding on the dispensing
spouts.
Children's skin is far more sensitive to high temperatures than that
of adults.
Ensure children do not touch hot surfaces of the coffee machine or
place parts of their body under the dispensing spouts.
 Install the coffee machine out of reach of children.
 Young children must be kept away from the machine and the
mains connection cable and plug/socket.
 Older children may only use the coffee machine unsupervised if
they have been shown how to use it safely and recognise and
understand the consequences of incorrect operation.
 Children should be supervised when they are near the coffee
machine. Do not allow them to play with it or to use the controls.
 Young children must not be allowed to clean the coffee machine
unsupervised. Older children may only clean it under the supervision
of an adult.
 Remember that coffee and espresso are not suitable drinks for
children.
 Risk of suffocation!
Children may be able to wrap themselves in packing material or pull
it over their head with the risk of suffocation. Keep children away
from any packing material.

Warning and Safety instructions
9
Technical safety
 A damaged coffee machine is dangerous. Check it for any visible
damage before setting it up. Never attempt to use a damaged coffee
machine.
 Before connecting the appliance to the mains supply, make sure
that the rating on the data plate corresponds to the voltage and
frequency of the household supply. This data must correspond in
order to avoid the risk of damage to the appliance. Consult a
qualified electrician if in any doubt.
 The electrical safety of this appliance can only be guaranteed
when continuity is complete between it and an effective earthing
system. It is most important that this basic safety requirement is
present and tested regularly and, where there is any doubt, the
household wiring system should be inspected by a qualified
electrician.
 Reliable and safe operation of the coffee machine can only be
guaranteed if it is connected to the mains electrical supply.
 Do not connect the machine to the mains electricity supply by a
multi-socket adapter or an extension lead. These do not guarantee
the safety of the appliance (e.g. danger of overheating).
 This appliance must not be installed and operated in mobile
installations (e.g. on a ship).
 Unplug the coffee machine from the power supply immediately if
you notice any damage or smell scorching, for example.
 Ensure that the mains connection cable cannot be pinched or
damaged by any sharp edges.
 The mains connection cable should not hang down. Someone
could trip over it with the risk of injury and the machine could be
damaged.

Warning and Safety instructions
10
 Only use the coffee machine in rooms where the ambient
temperature is between +10°C and +38°C.
 Danger of overheating! Ensure that there is sufficient ventilation
around the coffee machine. Do not cover it with tea towels etc.
whilst it is in use.
 If the coffee machine is installed behind a kitchen furniture door, it
may only be used with the furniture door open. This will prevent the
formation of heat and humidity and subsequent damage to the
appliance and/or furniture unit. Do not close the furniture door while
the coffee machine is in use. Ensure the coffee machine has cooled
down completely before closing the furniture door.
 Protect the coffee machine from water and water spray. Do not
immerse the machine in water.
 Repairs and other work by unqualified persons to the machine
and the connection cable could be dangerous. The manufacturer
cannot be held liable for unauthorised work. Repairs may only be
carried out by a Miele authorised service technician.
 The manufacturer's warranty will be invalidated if the appliance is
not repaired by a Miele approved service technician.
 Miele can only guarantee the safety of the appliance when
genuine Miele replacement parts are used. Faulty components must
only be replaced by Miele original spare parts.
 Before any repair work is carried out, the appliance must be
completely disconnected from the electricity supply. The appliance is
only completely isolated from the electricity supply when:
– it is switched off at the wall socket and the plug is withdrawn from
the socket. Do not pull the mains connection cable but the mains
plug to disconnect your appliance from the mains electricity
supply.
– the mains circuit breaker is switched off.

Warning and Safety instructions
11
 Never open the outer casing of the machine. Tampering with
electrical connections or components and mechanical parts is highly
dangerous to the user and can cause operational faults or electric
shock.
 Use only Miele original spare parts. If spare parts or accessories
from other manufacturers are used, the warranty will be invalidated,
and Miele cannot accept liability.

Warning and Safety instructions
12
Correct use
Danger of burning and scalding on the dispensing spouts!
The liquids and steam dispensed are very hot.
Keep well away from the area underneath the spouts when hot
liquids and steam are being dispensed.
Do not touch hot components.
Hot liquid or steam could spatter from the spouts. Ensure that the
central spout is clean and fitted correctly.
Water in the drip tray can also be very hot. Take care when
emptying it.
 Please note the following regarding water:
– Fill the water container only with fresh, cold tap water. Hot or
warm water or other liquids could damage the coffee machine.
– Change the water every day to prevent a build-up of bacteria.
– Do not use mineral water. Mineral water will cause serious
limescale deposits to build up in your machine and damage it.
– Do not use water from reverse osmosis units. The machine could
be damaged.
 Only fill the bean container with roasted espresso or coffee beans.
Do not fill the bean container with coffee beans which have been
treated, e.g flavoured or caramelised, or with ground coffee.
 Do not fill the bean container with any type of liquid.
 Do not use green (unroasted) coffee beans or mixtures of coffee
beans which contain green coffee beans. Green coffee beans are
very hard and still contain a certain amount of residual moisture.
These can damage the coffee machine grinder as soon as grinding
begins.
 Do not use coffee beans which have been treated with caramel,
sugar or other substances. Sugar will damage the coffee machine.

Warning and Safety instructions
13
 Only fill the coffee chute with ground coffee beans.
 Do not use any caramelised ready ground coffee. The sugar in the
coffee will stick to and block the brew unit of the coffee machine.
The cleaning tablets for degreasing the brew unit will not remove this
type of deposit.
 Only use milk without additives. Additives in milk usually contain
sugar and this will stick to the milk pipework.
 If using cow's milk, only use pasteurised milk to prevent a build-
up of bacteria in the appliance.
 Do not place any alcohol mixtures which are alight underneath the
central spout. The flames could ignite plastic components and cause
them to melt.
 Do not use naked flames, e.g. a candle, on or near the coffee
machine. The coffee machine could catch fire with the risk of the fire
spreading.
 The machine must not be used for cleaning objects.

Warning and Safety instructions
14
Cleaning and care
 Disconnect the coffee machine from the power supply before
cleaning.
 Clean the coffee machine daily, particularly before using it for the
first time (see "Cleaning and care").
 All parts of the milk system need to be cleaned thoroughly and
regularly. Milk contains bacteria which proliferate rapidly with
inadequate cleaning.
 Do not clean the machine with a steam cleaner or immerse it in
water as this will damage the machine. Steam or water could reach
the electrical components and cause a short circuit.
 Avoid spillage on appliance connectors.
 Descale the coffee machine regularly depending on the water
hardness level in your area. Descale the machine more frequently in
areas with very hard water. Miele cannot be held liable for damage
arising from insufficient descaling, the use of incorrect descaling
agents or the use of a descaling agent which is not of the
appropriate concentration.
 Degrease the brew unit regularly with Miele cleaning tablets.
Depending on the natural oil content of the coffee used, the brew
unit can become blocked quite quickly.
 Used coffee grounds should be disposed of with the organic
rubbish or on the compost heap. Do not empty them down the sink,
as they could block it.

Warning and Safety instructions
15
The following applies to appliances with stainless steel
surfaces:
 Do not adhere stickers, adhesive tape or any other adhesive
materials to the stainless steel surfaces.
 Stainless steel scratches very easily and even magnets can cause
damage to the surface.

Guide to the appliance
16
aLower panel with drip tray cover
bCentral spout with Cappuccinatore
and hot water spout
cOn/Off sensor
dControls and display
eWater container
fBean container and ground coffee
chute
gGrinder setting (behind the service
panel)
hBrew unit (behind the service panel)
iPark position for milk pipework
(behind the service panel)
jDrip tray with lid and waste container

Controls and display
17
aOn/Off sensor
For switching the coffee machine on
and off
bDrink sensors
Espresso
Coffee
Cappuccino or
Latte macchiato
cDisplay
Shows information on current activity
or status
dOptical interface
(for service technician use only)
eArrow sensors 
For showing more selection options
in the display and highlighting a
selection
fOK
For confirming display messages and
saving settings
g"Back"
For returning to the previous menu,
cancelling unwanted actions
hLED
Flashes when the appliance is
switched on and the display is in
energy saving mode
iMenus
Other drinks
User profiles*
Maintenance
Parameters
Settings 
jDouble portion
For dispensing two portions of a
drink
* CM5400,CM5500

Accessories
18
These products and other useful
accessories can be ordered via the
Miele webshop or directly from Miele
(see back cover for contact details).
Accessories supplied
–Starter set "Miele appliance care"
Various cleaning and care products,
such as Miele descaling tablets, are
supplied as standard. These vary
depending on model.
–Cleaning brush
for cleaning the milk pipework
Optional accessories
Miele also offers a range of optional
accessories, as well as cleaning and
conditioning products for your coffee
machine.
–Original Miele all purpose
microfibre cloth
For removing finger marks and light
soiling
–Cleaning agent for milk pipework
For cleaning the milk system
–Cleaning tablets
For degreasing the brew unit
–Descaling tablets
For descaling the water pipework
–Stainless steel milk flask MB-CM
For keeping milk cool for longer
(capacity 0.5 l)

Operating principles
19
To operate the coffee machine, touch
the sensors with your finger.
An audible signal is generated each
time a sensor is touched. You can
adjust the volume of the signal tones
or switch the tones off (see "Settings –
Volume").
When the following appears in the
display, you are in the drinks menu:
Miele

Select drink
To prepare a coffee drink, touch one of
the drink sensors.
Touch to open the Other drinks menu.
This includes drinks such as Ristretto
and Caffè Latte.
Selecting a menu and
navigating within a menu
To select a menu, touch the relevant
sensor. You will then be able to start an
action or change settings in the menu.
A bar on the right-hand side indicates
that further options or text are available.
Use the arrow sensors to view
them.
The setting which is currently selected
will have a tick beside it.
To select an option, touch the arrow
sensors until the option you want is
highlighted.
Touch OK to confirm your selection.
Exiting a menu or cancelling an
action
To exit the current menu, touch .

Before using for the first time
20
Before using for the first time
Remove any protective foil and
stickers from the machine. Exception:
Please do not remove any labels (e.g.
the data plate) which are visible when
you pull out the lower panel.
Remove the protective foil from the
drip tray and place the drip tray into
the lower panel.
Place the coffee machine on a flat
surface that is not sensitive to water
(see "Installation").
Clean the appliance thoroughly
before filling it with water and coffee
beans (see "Cleaning and care").
Insert the plug of the coffee machine
into the socket (see "Electrical
connection").
Remove the water container and fill it
with fresh, cold tap water. Only fill the
container up to the "max." marker.
Push the water container back into
the appliance (see "Filling the water
container").
Take the lid off the coffee bean
container, fill it with roasted coffee
beans and replace the lid (see "Filling
the coffee bean container").
Useful tip: The milk tube can be stored
behind the appliance door when not in
use.
Switching on for the first time
Touch the On/Off sensor.
"Miele - Willkommen" appears briefly in
the display.
Use the arrow sensors to
highlight the required language.
Touch OK.
Select the country if necessary and
touchOK.
The setting is now saved.
The coffee machine is now set up for
use. It will heat up and rinse the
pipework. Water from the rinse process
will come out of the central spout.
Rinse the milk pipework (see "Rinsing
the milk pipework") before making
drinks with milk for the first time.