Miele MilkPerfection CM6360OBS User manual

Operating Instructions
Countertop Coffee Machine
To prevent accidents and machine damage, you must read these
instructions before installation or use.
en-US M.-Nr. 11 675 690

Caring for the environment
2
Packaging material
The packaging material used protects
the machine during transportation.
Please retain the original box and
polystyrene pieces so that you can
pack the appliance securely, should
you need to transport it in the future.
Disposal of your old appliance
Electrical and electronic appliances
contain valuable materials. They also
contain certain substances, compounds
and components which were essential
for the proper functioning and safe use
of the equipment. Handling these
materials improperly by disposing of
them in your household waste can be
harmful to your health and the
environment. Therefore, please do not
dispose of your old appliance with
regular household waste and follow
local regulations on proper disposal.
Consult with local authorities, dealers or
Miele in order to dispose of and recycle
electrical and electronic appliances.
Miele assumes no responsibility for
deleting any personal data left on the
appliance being disposed. Please
ensure that your old appliance is kept
away from children until removal.
Observe safety requirements for
appliances that may tip over or pose an
entrapment hazard.

Contents
3
Caring for the environment .............................................................................. 2
IMPORTANT SAFETY INSTRUCTIONS ............................................................ 6
Important instructions for use ......................................................................... 10
Machine description ......................................................................................... 17
Controls and indicators .................................................................................... 19
Operation............................................................................................................ 21
Symbols in the display ........................................................................................ 22
Miele@home....................................................................................................... 23
Before first use .................................................................................................. 24
Filling the water tank......................................................................................... 26
Filling the coffee bean container ..................................................................... 27
Switching on and off ......................................................................................... 28
Cup heating........................................................................................................ 29
Adjusting the coffee dispensers to the cup height ........................................ 30
Preparing beverages ......................................................................................... 31
Making coffee with and without milk................................................................... 31
Milk preparation................................................................................................... 32
Using a milk carton with the milk siphon ...................................................... 32
Making a coffee drink.......................................................................................... 34
Canceling a drink................................................................................................. 34
DoubleShot.......................................................................................................... 34
Making2portions (sensor button) ................................................................. 35
Coffee pot............................................................................................................ 35
Making coffee drinks from ground coffee ........................................................... 36
Adding ground coffee..................................................................................... 36
Tea....................................................................................................................... 37
TeaTimer......................................................................................................... 38
Making tea...................................................................................................... 38
Dispensing warm or hot water ............................................................................ 39
Expert Mode....................................................................................................... 40
Grinder setting................................................................................................... 41
Adjusting the fineness of grind............................................................................ 41

Contents
4
Parameters......................................................................................................... 42
Displaying and changing parameters.................................................................. 42
Portion size.......................................................................................................... 42
Amount of coffee................................................................................................. 43
Brewing temperature ........................................................................................... 43
Pre-brewing ground coffee.................................................................................. 43
Profiles................................................................................................................ 44
Creating profiles .................................................................................................. 44
Making drinks stored in a profile ......................................................................... 44
Changing drinks within a profile.......................................................................... 44
Editing profiles..................................................................................................... 44
Setting when the profile should change......................................................... 44
Changing the name ........................................................................................ 45
Delete profile .................................................................................................. 45
MobileStart......................................................................................................... 46
Settings .............................................................................................................. 47
Displaying and changing Settings....................................................................... 47
Language............................................................................................................. 47
Timer: switch off after.......................................................................................... 47
TeaTimer.............................................................................................................. 47
Volume................................................................................................................. 47
Display brightness............................................................................................... 47
Lighting................................................................................................................ 47
Info (display information) ..................................................................................... 47
Altitude ................................................................................................................ 47
Performance Mode.............................................................................................. 47
Eco Mode ....................................................................................................... 48
Barista Mode .................................................................................................. 48
Latte Mode ..................................................................................................... 48
Party Mode ..................................................................................................... 48
Water hardness ................................................................................................... 48
System lock.................................................................................................... 49
Miele@home ........................................................................................................ 50
Remote control.................................................................................................... 50
RemoteUpdate .................................................................................................... 50
Software version.................................................................................................. 51
Showroom program (Demo mode)...................................................................... 51
Factory default settings....................................................................................... 51
Cleaning and care ............................................................................................. 52
Overview of cleaning intervals............................................................................. 52

Contents
5
Clean by hand or in dishwasher.......................................................................... 53
Unsuitable cleaning agents ................................................................................. 54
Drip tray and grounds container.......................................................................... 55
Cleaning the drip tray cover ................................................................................ 56
Water container ................................................................................................... 56
Removing and cleaning the water container filter............................................... 57
Dismantling and cleaning the main dispenser .................................................... 57
Cleaning the steam jet......................................................................................... 59
Cleaning the milk pipework and rinse valve........................................................ 59
Cleaning the milk siphon ..................................................................................... 61
Cleaning the milk flask ........................................................................................ 61
Bean container and ground coffee chute............................................................ 61
Cleaning the casing............................................................................................. 62
Accessing the Maintenance menu ...................................................................... 62
Rinse appliance................................................................................................... 62
Rinsing the milk pipework ................................................................................... 62
Cleaning the milk pipework (maintenance program)........................................... 63
Degreasing the brew unit and cleaning the interior............................................. 64
Descaling the appliance ...................................................................................... 66
Frequently Asked Questions ............................................................................ 68
Messages in the display...................................................................................... 68
Unusual performance of the coffee system ........................................................ 71
Unsatisfactory results.......................................................................................... 79
Transport ............................................................................................................ 81
Evaporating the coffee machine.......................................................................... 81
Packaging............................................................................................................ 81
Service and warranty ........................................................................................ 82
Contact in the event of a fault ............................................................................. 82
Appliance warranty and product registration ...................................................... 82
Accessories ....................................................................................................... 83
Saving energy .................................................................................................... 84
Electrical connection ........................................................................................ 85
Installation.......................................................................................................... 86
Appliance dimensions....................................................................................... 87
Technical data.................................................................................................... 89

IMPORTANT SAFETY INSTRUCTIONS
6
This coffee machine complies with all current safety requirements.
Inappropriate use can, however, lead to personal injury and
material damage.
Read the operating instructions carefully before using the coffee
machine. They contain important information on the installation,
safety, use and maintenance of the appliance. This prevents both
personal injury and damage to the coffee machine.
Miele strongly advises you to read and follow the instructions in
the chapter on installing and connecting the coffee machine as
well as the IMPORTANT SAFETY INSTRUCTIONS.
Miele cannot be held liable for injury or damage caused by non-
compliance with these instructions.
Keep these operating instructions in a safe place and pass them
on to any future owner.

IMPORTANT SAFETY INSTRUCTIONS
7
Appropriate use
 Do not use appliance for other than intended use.
 Do not use the coffee machine outdoors.
 This coffee machine must not be used at altitudes above 6560ft
(2000m).
 Persons who lack physical, sensory or mental abilities or
experience with the machine should not use it without supervision or
instruction by a responsible person.

IMPORTANT SAFETY INSTRUCTIONS
8
Safety with children
Danger of burning and scalding at the dispensers.
Children's skin is far more sensitive to high temperatures than that
of adults.
Ensure children do not touch hot surfaces of the coffee machine or
place parts of their body under the dispensers.
 Keep the coffee system out of reach of children.
 Keep children away from the coffee machine and the power cord.
 Children must be aware of the potential dangers caused by
incorrect operation.
 Children should be supervised when they are near the coffee
system. Do not allow them to play with it or to use the controls.
 Children must not be allowed to clean the coffee machine
unsupervised.

IMPORTANT SAFETY INSTRUCTIONS
9
Technical safety
 Do not operate any appliance with a damaged cord or plug or
after the appliance malfunctions, or has been damaged in any
manner. Return appliance to the nearest authorized service facility
for examination, repair or adjustment.
 Ensure that the power cord will not be pinched or damaged by
any sharp edges.
 The power cord should not hang down. Someone could trip over
it with the risk of injury and the appliance could be damaged.
 Do not let cord hang over edge of table or counter, or touch hot
surfaces.
 Always attach plug to appliance first, then plug cord into the wall
outlet. To disconnect, turn any control to “off”, then remove plug
from wall outlet.
 Do not place on or near a hot gas or electric burner, or in a heated
oven.
 Protect the coffee system from water and water spray. Do not
immerse the appliance in water.
 To protect against fire, electric shock and injury to persons do not
immerse cord, plugs, or coffee machine in water or other liquid.
 The use of accessory attachments not recommended by the
appliance manufacturer may result in fire, electric shock or injury to
persons.
 Unplug from outlet when not in use and before cleaning. Allow to
cool before putting on or taking off parts, and before cleaning the
appliance.
SAVE THESE INSTRUCTIONS

Important instructions for use
10
Appropriate use
 This coffee machine is intended for household use.
 The machine is intended only for household use and for the
preparation of drinks such as espresso, cappuccino, latte macchiato,
tea, etc. All other types of use are not permitted.
Safety with children
 Remember that coffee and espresso are not suitable drinks for
children.
 Danger of suffocation. While playing, children may become
entangled in packaging material (such as plastic wrapping) or pull
the packaging material over their head, presenting the risk of
suffocation. Keep packaging material away from children.
Technical safety
 Before installing the coffee system, check for externally visible
damage. If the coffee system is damaged, it may pose a safety
hazard and must not be used under any circumstances.
 Before connecting the coffee system, check the voltage and
frequency indicated on the data plate against the voltage and
frequency of the household electrical supply.
This data must correspond in order to prevent damage to the coffee
system. If in doubt, consult a qualified electrician.
 Be certain your appliance is properly installed and grounded by a
qualified technician. To guarantee the electrical safety of this
appliance, continuity must exist between the appliance and an
effective grounding system. It is imperative that this basic safety
requirement be met. If there is any doubt, have the electrical system
of the house checked by a qualified electrician.

Important instructions for use
11
 Temporary or permanent operation on an autonomous power
supply system or a power supply system that is not synchronized
with the grid power supply (e.g., island networks, back-up systems)
is possible. A prerequisite for operation is that the power supply
system complies with national and local codes.
The function and operation of the protective measures provided in
the domestic electrical installation and in this Miele product must
also be maintained in isolated operation or in operation that is not
synchronized with the grid power supply, or these measures must be
replaced by equivalent measures in the installation.
 Do not connect the machine to the electrical supply using an
extension cord or power bar.
 The coffee machine may not be used in mobile installations such
as ships.
 Unplug the coffee machine from the power supply immediately if
you notice any damage or smell burning.
 Only use the coffee system in rooms where the ambient
temperature is between +50°F (10°C) and +100°F (38°C).
 Position the coffee machine at a height of at least 34" (850mm)
from the floor.
 Danger of overheating. Please ensure that there is adequate
ventilation around the coffee machine. Do not cover the coffee
machine with dish towels, etc. while it is in use.
 If the coffee machine is installed behind a closed cabinet front, it
may only be used with the cabinet door open (see “Installation” for
the minimum niche size). Heat and moisture can build up behind the
cabinet front when closed. This can result in damage to the machine
and/or cabinetry. Do not close the cabinet door while the coffee
machine is in use. Leave the cabinet door open until the coffee
machine has cooled down completely.

Important instructions for use
12
 Repairs and other work by unqualified persons to the appliance
and the power cord could be dangerous. The manufacturer cannot
be held liable for unauthorized work. Repairs may only be carried out
by a Miele-authorized service technician.
 No user serviceable parts are contained in this appliance. Repairs
should be carried out by a qualified technician using genuine Miele
Parts. Failure to do so may create a hazardous condition and can
result in voiding the warranty.
 The manufacturer's warranty may be invalidated if the appliance is
not repaired by a Miele approved service technician from Technical
Service.
 For repairs, the coffee system must be disconnected from the
electrical power supply.
The coffee system is only disconnected from the power supply if
- The power cord has been unplugged.
Unplug the cord by pulling on the plug, not on the cord.
- The fuses to the household power supply are turned off.
- Any screw-in fuses in the household supply are fully unscrewed.
 Never open the outer casing of the machine. Tampering with
electrical connections or components and mechanical parts is highly
dangerous to the user and can cause operational faults or electric
shock.

Important instructions for use
13
 This device complies with Industry Canada licence-exempt RSS
standard(s) and part15 of the FCC Rules. Operation is subject to the
following two conditions:
(1) This device may not cause harmful interference, and
(2) this device must accept any interference received, including
interference that may cause undesired operation.
The construction of the device assures that the FCC exposure limits
are verifiably met using the integrated WiFi module EK037.
Contains:
FCC ID: 2ACUWEK037
IC ID: 5669C-EK037
Correct use
Danger of burning and scalding at the dispensers.
The liquids and steam dispensed are very hot.
Keep away from the area underneath the dispensers when hot
liquids and steam are being dispensed.
Do not touch hot components.
Hot liquid or steam could spatter from the spouts. Ensure that the
main dispenser is clean and installed correctly.
Water in the drip tray can also be very hot. Take care when
emptying it.
Risk of injury to the eyes!
Never look at the lighting directly or using optical instruments (e.g.
magnifying glass).
 Please note the following regarding water:
- The water quality must conform to the requirements for drinking
water in the country in which the coffee machine is being used.
- Only use cold, fresh tap water to fill the water container. Hot or
warm water or other liquids can damage the coffee machine.
- Change the water every day to prevent a build-up of bacteria.

Important instructions for use
14
- Do not use sparkling water.
 Only fill the bean container with roasted espresso or coffee beans.
Do not fill the bean container with coffee beans that have been
treated with additives or with ground coffee.
 Do not pour liquids into the bean container.
 Do not use green (unroasted) coffee beans or mixtures of coffee
beans which contain green coffee beans. Green coffee beans are
very hard and still contain residual moisture. These can damage the
coffee machine grinder as soon as grinding begins.
 Do not use oily beans or beans that have been treated with
caramel, sugar, or other substances. Sugar and oil will damage the
coffee system.
 Only fill the coffee chute with ground coffee beans.
 Do not use any flavored ground coffee. The sugar in the coffee will
stick to and block the brew unit of the coffee system. The cleaning
tablets for degreasing the brew unit will not remove this type of
deposit.
 Only use plain milk. Most sugary additives can clog the milk lines
and damage the machine.
 If using dairy milk make sure that it has been pasteurized.
 When making tea, please follow the instructions on the tea
packaging.
 Do not place flaming alcohol mixtures underneath the main
dispenser. The flames could ignite plastic components and cause
them to melt.
 Do not use open flames, such as a candle, on or near the coffee
machine. The coffee machine could catch fire with the risk of the fire
spreading.
 Do not use the coffee system to clean objects.

Important instructions for use
15
Cleaning and maintenance
 See “Cleaning and care” for more information.
 Clean the coffee machine and the milk flask (supplied as standard,
depending on model) daily, particularly before using for the first time.
 All parts of the milk system need to be cleaned thoroughly and
regularly.
 Do not use a steam cleaner to clean this machine. Steam could
reach electrical components and cause a short circuit.
 Descale the coffee system regularly depending on the water
hardness level in your area. Descale the machine more frequently in
areas with very hard water. Miele cannot be held liable for damage
arising from insufficient descaling, the use of incorrect descaling
agent or the use of descaling agent that is not of the appropriate
concentration.
 Degrease the brew unit regularly with Miele cleaning tablets.
Depending on the natural oil content of the coffee used, the brew
unit can become blocked quite quickly.
 Rinsing coffee grounds down the drain can cause the sink to clog.
Instead, dispose of your coffee grounds appropriately as
biodegradable waste (where facilities exist) or by composting.

Important instructions for use
16
Accessories and parts
 Only use genuine Miele accessories. If other parts are used,
warranty, performance, and/or product liability claims may be
invalidated.
 Miele can only guarantee the safety of the appliance when
genuine Miele replacement parts are used. Faulty components
should only be replaced by genuine Miele replacement parts.
 Miele will guarantee to supply functional spare parts for a
minimum of 10years and up to 15years following the
discontinuation of your coffee machine.
For machines with stainless steel surfaces:
 Do not use sticky notes, transparent adhesive tape, masking tape,
or other types of adhesive on the stainless steel surfaces.
 Stainless-steel surfaces are susceptible to scratching. Even
magnets can cause scratches.
SAVE THESE INSTRUCTIONS

Machine description
17
aHot water dispenser
bControl panel
cCup heating*
dWater container
eGround coffee chute
fBean container
gGrinder setting (behind the service
panel)
hBrew unit (behind the service panel)
iHeight-adjustable main dispenser
jDrip tray with lid and grounds
container
kMilk pipework opening
lLower panel with drip tray cover
* depending on model: CM6360,
CM6560

Machine description
18
aMilk flask*
bMilk siphon
cMilk pipework with rinse valve
* depending on model: CM6360,
CM6560

Controls and indicators
19
aOn/Offbutton
For switching coffee machine on and
off
bDisplay
For showing information about the
current action or status
cDrink buttons
For making drinks
dOptical interface
(for Miele Technical Service only)
esensor button
– For making other drinks: ristretto,
capuccino italiano, flat white, café
au lait, hot milk and milk froth, hot
water, warm water, coffee pot
function
– Maintenance programs
– Profiles
– Settings
f“2portions”sensor button
For dispensing 2portions of a drink
at once
g“DoubleShot”sensor buttons
For making a particularly strong and
aromatic coffee by using twice as
much ground coffee but the same
amount of water
hOKsensor button
For confirming display messages and
saving settings
iArrow buttons
For scrolling through lists, selecting
entries, or changing values
j“Back”sensor button
For returning to the previous menu
and canceling unwanted actions
kMobileStart sensor button
For activating the Remote start
option for making drinks via the Miele
app

Controls and indicators
20
Drink button symbols
Espresso
Coffee
Long coffee
Capuccino
Latte macchiato
Espresso macchiato
Tea water