Miele HS20 User manual

Vacuum cleaner
Operating instructions
AUS, NZ
M.-Nr. 11 646 821
HS20

Contents
2
Warning and Safety instructions ..................................................................... 3
Guide to the appliance...................................................................................... 8
Caring for the environment .............................................................................. 10
Connection......................................................................................................... 11
Using the supplied accessories ....................................................................... 14
Use...................................................................................................................... 14
Setting down and storing the vacuum cleaner............................................... 18
Maintenance ...................................................................................................... 18
Emptying and cleaning the dust container.......................................................... 18
Cleaning the fine dust filter.................................................................................. 19
Putting the fine dust filter and the filter mat together.......................................... 22
Cleaning the filter frame and pre-filter................................................................. 22
When to replace the exhaust filter....................................................................... 24
Replacing the exhaust filter ................................................................................. 25
Replacing the thread lifters ................................................................................. 26
Cleaning and care ............................................................................................. 27
Problem solving guide ...................................................................................... 28
Service................................................................................................................ 29
Contact in case of malfunction ........................................................................... 29
Warranty .............................................................................................................. 29
Optional accessories ........................................................................................ 29
Purchasing accessories ...................................................................................... 29
Electrical connection ........................................................................................ 30

Warning and Safety instructions
3
 It is essential to read these instructions.
This vacuum cleaner conforms to current safety requirements. In-
appropriate use can lead to personal injury and damage to prop-
erty.
Please read the operating instructions before using the vacuum
cleaner for the first time. They contain important information on the
safety, use and maintenance of the vacuum cleaner. This will pre-
vent both personal injury and damage to the appliance.
In accordance with standard IEC60335-1, Miele expressly and
strongly advises that you read and follow the instructions in the
“Connection” chapter as well as the safety instructions and warn-
ings.
Miele cannot be held liable for injury or damage caused by non-
compliance with these instructions.
Keep these operating instructions in a safe place and pass them
on to any future owner.
Always disconnect the vacuum cleaner from the power supply
when you have finished using it, before changing any accessories,
as well as for maintenance work, cleaning and troubleshooting.
Switch off at the wall socket and unplug it.
Correct application
 This vacuum cleaner is intended for cleaning flooring in domestic
households and similar residential environments. This vacuum
cleaner is not suitable for use on construction sites.
 This vacuum cleaner is not intended for outdoor use.
 This vacuum cleaner can be used for all normal cleaning of car-
pets, rugs and robust hard flooring.

Warning and Safety instructions
4
 This vacuum cleaner is intended for use at altitudes of up to
4000m above sea level.
 The vacuum cleaner must only be used to vacuum dry floor sur-
faces. Do not vacuum people or animals. Any other types of use,
modifications or alterations are not permitted.
 The vacuum cleaner can only be used by people (including chil-
dren) with reduced physical, sensory, or mental capabilities, or lack
of experience or knowledge, if they are supervised whilst using it or
have been shown how to use it in a safe way and understand and re-
cognise the consequences of incorrect operation.
Safety with children
 Danger of suffocation. Packaging, e.g. plastic wrappings, must be
kept out of the reach of babies and children. Whilst playing, children
could become entangled in packaging or pull it over their head and
suffocate.
 Young children must be kept away from the vacuum cleaner un-
less they are constantly supervised.
 Older children may only use the vacuum cleaner without supervi-
sion if they have been shown how to use it in a safe manner. Chil-
dren must be able to understand and recognise the possible dangers
caused by incorrect operation.
 Children must not be allowed to clean or maintain the vacuum
cleaner unsupervised.
 Please supervise children in the vicinity of the vacuum cleaner and
do not let them play with it.
Technical safety
 Before using the vacuum cleaner and its accessories, check for
any visible signs of damage. Do not use a damaged appliance.

Warning and Safety instructions
5
 Compare the connection data on the data plate of the vacuum
cleaner (mains voltage and frequency) with that of the mains electri-
city supply. This data must match exactly. Without modifications, the
vacuum cleaner is suitable for 50Hz or 60Hz.
 The mains electrical outlet must be fitted with an appropriate cir-
cuit breaker.
 Temporary or permanent operation with a self-sufficient or non-
mains synchronous energy supply system (e.g. isolated networks,
back-up systems) is possible. A requirement for the operation is that
the energy supply system complies with all current local and national
requirements that apply to stand-alone, solar and/or battery sys-
tems.
The protective measures provided in the domestic installation and in
this Miele product must also be assured in their function and opera-
tion in isolated operation or in non-mains synchronous operation, or
replaced with equivalent measures in the installation.
 Do not pull or carry the vacuum cleaner by the cable, and be care-
ful not to damage the cable when withdrawing the plug from the
socket. Keep the cable away from sharp edges and do not let it get
squashed, for example, under a door. Avoid running the vacuum
cleaner over the cable. This could damage the cable, plug or socket.
The appliance must not be used if any of these have suffered dam-
age.
 Do not use the vacuum cleaner if the cable is damaged. If the
cable is damaged it must be replaced together with a complete
cable rewind. For safety reasons this must only be done by Miele
Service or a Miele authorised service technician.
 Repairs should only be undertaken by a Miele authorised service
technician. Otherwise the warranty will be invalidated.
 Repairs and other work by unqualified persons can cause consid-
erable danger to users.

Warning and Safety instructions
6
 Miele can only guarantee the safety of the appliance when genu-
ine Miele replacement parts are used. Faulty components must only
be replaced with genuine Miele replacement parts.
 The packaging material protects the vacuum cleaner from trans-
port damage. We recommend you keep the packaging for transport
purposes.
Cleaning
 Do not immerse the vacuum cleaner or any accessories supplied
with it in water.
 Clean the vacuum cleaner and accessories only with a dry cloth or
slightly damp cloth and mild washing-up liquid.
Exception for fine dust filter:
if the dust filter is heavily soiled, you can rinse the pleated side of the
filter and the filter mat under cold running water.
Do not use washing-up liquid or cleaning brushes. Do not use sharp
or pointed objects. After cleaning, allow the fine dust filter and the fil-
ter mat to dry in a well ventilated room for a minimum of 24hours,
placing the filter with the pleated side facing up.
Correct use
 Do not use the vacuum cleaner without the dust container, fine
dust filter with filter mat, filter frame, pre-filter, dust compartment
seal and exhaust filter.
 Do not vacuum up anything which has been burning or is still
glowing e.g. cigarettes, ashes or coal, whether glowing or apparently
extinguished.
 Do not use the vacuum cleaner to vacuum up any water, liquid or
damp dirt. Wait until any freshly cleaned or shampooed rugs or car-
pets are completely dry before attempting to vacuum.
 Do not use the vacuum cleaner to vacuum toner dust. Toner, such
as that used in printers and photocopiers, can conduct electricity.

Warning and Safety instructions
7
 Do not vacuum up any inflammable or combustible liquids or
gases and do not vacuum in areas where such substances are
stored.
 Do not vacuum at head height and do not let the suction get any-
where near a person's head.
Accessories
 It is not advisable to vacuum directly with the handle, i.e. without
an accessory attached as the rim could get damaged and you could
hurt yourself on sharp edges.
 Only use genuine accessories with the “ORIGINAL Miele” logo on
the packaging. The manufacturer cannot otherwise guarantee the
safety of the product.

Guide to the appliance
8

Guide to the appliance
9
aHandle
bAir inlet valve
cRelease catches
dComfort telescopic tube
eRelease catch for Comfort telescopic tube
fFloorhead*
gSide flap release catch (to gain access to the filter frame and the pre-filter)
hCleaning tool
iFine dust filter with filter mat
jDust container release catch
kDust container
lFilter frame
mPre-filter
nDust container carrying handle
oConnection cable
pDust compartment seal
qPark system
rFootswitch for cable rewind
sSuction power selector
tOn/Off footswitch
uVacuum cleaner carrying handle
vExhaust filter compartment flap
wSuction hose
* These special features depend on the model and may vary or may not be avail-
able on your vacuum cleaner.

Caring for the environment
10
Disposing of sales packaging
The packaging material protects the va-
cuum cleaner from transport damage.
The packaging materials used are se-
lected from materials which are environ-
mentally friendly for disposal and can
therefore be recycled.
Recycling the packaging material re-
duces the use of raw materials in the
manufacturing process and also re-
duces the amount of waste in landfill
sites. Ensure that any plastic wrap-
pings, bags, etc. are disposed of safely
and kept out of the reach of babies and
young children. Danger of suffocation.
Disposing of your old appli-
ance
Before disposing of your old appliance,
remove the fine dust filter including the
filter mat and the exhaust filter and dis-
pose of them with your household
waste.
Electrical and electronic appliances
contain many valuable materials. They
also contain certain materials, com-
pounds and components which were
essential for their correct functioning
and safety. These could be hazardous
to human health and to the environment
if disposed of with household waste or
if handled incorrectly. Please do not,
therefore, dispose of your old appliance
with household waste.
Please dispose of it at your local com-
munity waste collection / recycling
centre for electrical and electronic ap-
pliances, or contact your dealer or
Miele for advice. Please ensure that
your old appliance poses no risk to chil-
dren while being stored prior to dis-
posal.

11
Connection
Attaching the suction hose
Insert the hose connector into the
suction opening on the vacuum
cleaner until it clicks into position. To
do this, line up the guides on the two
pieces.
If you want to separate the pieces
again, press the release catches at
the side of the hose connector, and
pull the suction hose out of the suc-
tion opening.
Connecting the suction hose to the
handle
Insert the suction hose into the
handle until it clicks into position.
Connecting the handle to the suction
tube
Insert the handle into the suction tube
until it clicks into position. To do this,
line up the guides on the two pieces.
To detach the handle from the suction
tube, press the release catch and pull
the handle out of the suction tube,
twisting it slightly as you do so.

12
Connecting the telescopic tube to
the floorhead
Push the telescopic tube into the
floorhead and turn it clockwise or
anti-clockwise until it clicks into posi-
tion.
To detach the floorhead from the suc-
tion tube press the release button
and pull the suction tube away from
the floorhead, twisting it slightly as
you do so.
Activating the timestrip® filter
change indicator on the
HEPAAirClean exhaust filter
Depending on the model, your vacuum
cleaner will be fitted as standard with
one of the following exhaust filters:
- HygieneAirCleanSF-HY60 (tur-
quoise)
- HEPAAirCleanSF-HA60 (white)
If your vacuum cleaner is fitted with a
HEPAAirClean exhaust filter, you need
to activate the timestrip® filter change
indicator.
You will recognise that the
HEPAAirClean exhaust filter is fitted to
the appliance by an indicator strip
hanging out of the exhaust filter com-
partment.
Press the release catch on the ex-
haust filter compartment flap and re-
move the flap.

13
Remove the indicator strip from the
HEPA AirClean exhaust filter.
Press the timestrip® filter change in-
dicator on the HEPA AirClean exhaust
filter.
After approx. 10–15 seconds, a thin red
line will appear in the left-hand side of
the display.
Fit the exhaust filter compartment
flap carefully in the bottom of the ex-
haust filter compartment and close
the flap, making sure it clicks into po-
sition.
How the exhaust filter timestrip®
change indicator works
The exhaust filter timestrip® change in-
dicator shows the remaining functional
life of the exhaust filter. After approx. 50
operating hours the display will be com-
pletely filled with red. 50 operating
hours equates to approximately one
year of use.

14
Using the supplied accessories
Dusting brush
For cleaning skirting boards, as
well as ornate, carved or particu-
larly delicate objects.
The head can be swivelled to ad-
just the angle.
Upholstery nozzle
For cleaning upholstery, mat-
tresses, cushions, curtains, etc.
Crevice nozzle
For cleaning in folds, crevices or
corners.
Accessories holder for the
above accessories
Symbols on the holder show
where to attach the different ac-
cessories.
Attach the accessories holder to the
connector on the handle if required.
Make sure it clicks into position.
Use
Adjusting the telescopic suction tube
One part of the telescopic suction tube
is packed inside the other, and it can be
adjusted to suit your height for comfort-
able vacuuming.
Grasp the release mechanism and
adjust the telescopic suction tube to
the required length.

15
Adjusting the floorhead
Depending on the model, your vacuum
cleaner will be fitted as standard with
one of the floorheads illustrated.
This vacuum cleaner can be used for
daily cleaning of carpets, rugs and ro-
bust hard flooring.
Miele offers a range of other floorheads,
brushes and accessories for other types
of flooring and special applications (see
“Optional accessories”).
Please observe the flooring manu-
facturer’s cleaning and care instruc-
tions.
Clean even hard flooring which is not
susceptible to scratching, as well as
flooring with gaps or deep crevices in it
with the brush protruding:
Press the footswitch.
Vacuum carpets and rugs with the
brush retracted:
Press the footswitch.
If the suction power of the adjustable
floorhead seems too high, reduce the
suction until the floorhead is easier
to manoeuvre (see “Use” – “Regulat-
ing the suction power”).

16
Adjustable floorhead
The adjustable floorhead can also be
used for vacuuming the stairs.
Risk of injury caused by falling
vacuum cleaner.
You may be injured if the vacuum
cleaner should fall from the stairs.
When vacuuming stairs, it is best to
start at the bottom of the stairs and
move upwards.
Unwinding the mains cable
Pull the mains cable out to the re-
quired length.
Insert the plug into the socket.
Risk of damage due to overheat-
ing.
The mains cable may overheat after
a long period of use.
If vacuuming for longer than
30minutes, the cable must be pulled
out all the way.
Rewinding the cable
Switch off at the wall socket and un-
plug it.
Press the rewind foot switch. The
cable will rewind automatically.

17
Switching on and off
Press the On/Off footswitch.
During vacuuming
During vacuuming, pull the vacuum
cleaner behind you like a sledge.
To regulate the suction power
The suction power can be regulated to
suit the type of flooring being cleaned.
Reducing the suction power reduces
the amount of effort required to man-
oeuvre the floorhead.
The vacuum cleaner has symbols on
the controls which indicate the type of
use the settings are suitable for.
Curtains, fabric
Cut pile carpets, rugs and runners
Loop pile carpet and rugs
Hard flooring and heavily soiled
carpets and rugs (also for clean-
ing upholstery and mattresses
with the upholstery nozzle)
When using the adjustable floorhead,
if the suction seems too high, reduce
the suction power until the floorhead
is easier to manoeuvre.
Turn the suction power selector to the
power level you require, making sure
it clicks into position.
Opening the air inlet valve
It is easy to reduce the suction power
for a short time, e.g. to prevent rugs or
other textile flooring being sucked into
the vacuum cleaner.

18
Open the air inlet valve on the handle
far enough to reduce the suction
power.
The floorhead will be easier to man-
oeuvre.
Setting down and storing the
vacuum cleaner
Risk of electric shock from mains
voltage.
The mains voltage is applied to the
appliance even if it is switched off.
After use, switch the appliance off at
the wall socket and unplug it.
Park system
Retract the telescopic tube fully.
Slot the floorhead or floorbrush into
the park system from above.
Do not lift the vacuum cleaner by the
dust container carrying handle when
transporting it.
Always use the vacuum cleaner car-
rying handle.
Maintenance
Risk of electric shock from mains
voltage.
The mains voltage is applied to the
appliance even if it is switched off.
Before carrying out any maintenance
work, switch the appliance off at the
wall socket and unplug it.
We recommend using only genuine
Miele accessories bearing the “ORI-
GINAL Miele” logo on the packaging.
Only these will guarantee the optimum
performance of your vacuum cleaner
and the best possible cleaning results.
Please note that faults and damage
caused by use of accessories which
do not bear the “ORIGINAL Miele”
logo on the packaging are not covered
by the vacuum cleaner warranty.
Emptying and cleaning the dust con-
tainer
Empty the dust container before the
dust reaches the max marking on the
dust container.

19
Unlatch the dust container by lifting
the handle upwards.
Remove the dust container.
The contents of the container can be
disposed of with normal household
waste, providing they consist of gen-
eral household dust only.
Hold the dust container close to the
bin to prevent dust from billowing out.
Press the release catch on the bot-
tom of the dust container.
The flap will open and the dust will fall
out.
Clean the dust container using a
slightly damp cloth and mild wash-
ing-up liquid if necessary.
Dry the dust container thoroughly.
Close the flap making sure it clicks
into place.
Insert the dry dust container back
into the vacuum cleaner at an angle
with the handle lifted up.
Latch the dust container into place by
pushing the handle back down.
Cleaning the fine dust filter
The fine dust filter is located on the rear
side of the dust container. It is
equipped with a filter mat.
Both parts should be cleaned when ne-
cessary, and should also be cleaned
should suction power start to weaken.
Clean both filters once a month with
water and allow 24hours for the filters
to dry.

20
Remove the dust container.
The fine dust filter is located at the rear
of the dust container.
Remove the fine dust filter in the dir-
ection of the arrow.
Remove the filter mat from the fine
dust filter.
Carefully knock the dust out of both
filters over a bin.
Take the cleaning tool out of the side
flap on the dust container.